[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Michael Stahl mst...@redhat.com changed: What|Removed |Added Attachment #64530|application/octet-stream|application/zip mime type|| -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Stephan Bergmann sberg...@redhat.com changed: What|Removed |Added Status|REOPENED|RESOLVED Resolution||FIXED --- Comment #26 from Stephan Bergmann sberg...@redhat.com 2012-08-10 10:04:56 UTC --- (In reply to comment #21) Unfortunately, even if I was not able to duplicate the issue with previous test builds, now I have downloaded the new version (LO 3.5.5/Mac) and I'm unable to get it working with my profile again. The problem was partially fixed: there's no crash after profile reset. But it still doesn't start with old profile data. To be more precise: Same configuration as in first post, same situation, but this time updating 3.5.4 - 3.5.5 Result: Crash We tried to figure this out offline, but with little success: Sorry, looks like I'm running out of ideas then. From the symptoms you describe, I would have come to the conclusion that it must be a corrupted common.rdb. However, that wouldn't explain why the problem could be observed for multiple user settings. Also, the common.rdb you sent works fine here. Unfortunately I cannot set up a scenario where I could reproduce your problem. If removing the per-user ~/Library/Application Support/LibreOffice/3/user/extensions/bundled tree does help you, I have no better idea for now than to remove that once per user. (It is only a cache and is automatically recreated upon the next start of LO.) Incidentally, the fix for another bug (https://bugs.freedesktop.org/show_bug.cgi?id=53006 'Autocorrection TWo INitial CApitals does not work because of bundled extensions problem') will automatically remove that cache after a LO upgrade; it will be available in LO 3.7 and hopefully also in LO 3.6.1. So I'm setting this issue back to RESOLVED FIXED for now, as the original problem /is/ fixed. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #24 from Michal Kukuča michalma...@me.com 2012-07-23 06:31:08 PDT --- Created attachment 64530 -- https://bugs.freedesktop.org/attachment.cgi?id=64530 Profile data from ~/Library/… This is the profile data used while trying to update LO. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #25 from Stephan Bergmann sberg...@redhat.com 2012-07-23 15:15:17 PDT --- (In reply to comment #24) This is the profile data used while trying to update LO. I unfortunately cannot reproduce any problems with that profile data. Will try to produce an unstripped Mac OS X LO 3.5.5 installation set that maybe gives a more useful crash log. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Michal Kukuča michalma...@me.com changed: What|Removed |Added Status|RESOLVED|REOPENED Resolution|FIXED | Ever Confirmed|0 |1 --- Comment #21 from Michal Kukuča michalma...@me.com 2012-07-20 14:46:44 UTC --- Unfortunately, even if I was not able to duplicate the issue with previous test builds, now I have downloaded the new version (LO 3.5.5/Mac) and I'm unable to get it working with my profile again. The problem was partially fixed: there's no crash after profile reset. But it still doesn't start with old profile data. To be more precise: Same configuration as in first post, same situation, but this time updating 3.5.4 - 3.5.5 Result: Crash Console says: 20.7.2012 16:19:45,745 com.apple.launchd.peruser.1025: ([0x0-0x21021].org.libreoffice.script[242]) Job appears to have crashed: Bus error: 10 Crash log in the attachment. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #22 from Michal Kukuča michalma...@me.com 2012-07-20 14:48:21 PDT --- Created attachment 64451 -- https://bugs.freedesktop.org/attachment.cgi?id=64451 Crash log from 3.5.4 - 3.5.5 update -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Stephan Bergmann sberg...@redhat.com changed: What|Removed |Added Version|LibO 3.5.4 release |LibO 3.5.0 Beta2 --- Comment #15 from Stephan Bergmann sberg...@redhat.com 2012-06-18 04:06:40 PDT --- Investigated into this via offline communication with Michal, found out OK, I think I understand the problem now. (It indeed requires both (a) installing an additional LO language pack -- so that LO restarts itself upon first start for a fresh user, as it considers the per-user extension data 'not in sync' due to the additional dictionary extension that comes with the language pack, and (b) having the user's home directory on something like AFP, causing failure to open the same file twice for writing from the same PID.) The (first) such problematic file happens to be uno_packages/cache/log.txt in the per-user configuration directory, which causes an unhandled exception to be thrown when opened for writing a second time via UCB. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Stephan Bergmann sberg...@redhat.com changed: What|Removed |Added Status|UNCONFIRMED |RESOLVED Resolution||FIXED --- Comment #18 from Stephan Bergmann sberg...@redhat.com 2012-06-18 04:19:37 PDT --- Clarified offline with Michal that http://cgit.freedesktop.org/libreoffice/core/commit/?id=d5e9c2e3e85a2bcdd6a0b2088253fc133e52e831 fdo#50603: Close fds across a restart of soffice on Mac OS X (backported to LO 3.5) would fix both of his issues, the crash after upgrading (as in attachment 62404 from the original description) as well as the crash when creating a new user profile (as in attachment 62953 from comment 5, which in turn is the same crash as in attachment 62966 from comment 12). -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #13 from Stephan Bergmann sberg...@redhat.com 2012-06-14 01:50:36 PDT --- The crash is always from within the automatic update check thread, so when it will happen is somewhat non-deterministic. (For example, that it happened just while you switched the language to Slovakian is mere coincidence.) In a scenario that is known to be bad, can you manually do Tools - Extension Manager... - Check for Updates... to see whether it outputs anything that could give us more of a clue? -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #14 from Michal Kukuča michalma...@me.com 2012-06-14 01:58:45 PDT --- Yes I can, it just displays an update window with No new updates available message. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #3 from Michal Kukuča michalma...@me.com 2012-06-13 00:33:34 PDT --- Created attachment 62952 -- https://bugs.freedesktop.org/attachment.cgi?id=62952 Crash log of the second crash (while LO is creating a new user profile) -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #4 from Michal Kukuča michalma...@me.com 2012-06-13 00:36:48 PDT --- There's also something else: after the user profile is deleted, LO will crash once more (presumably while it's trying to create a new one). Nevertheless the user profile is created and LO works normally on the second launch. This is fully replicable. With every single user on our network I had to come through the same routine: LO doesn't start delete user profile start LO wait a few seconds for a crash start LO again works fine. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Michal Kukuča michalma...@me.com changed: What|Removed |Added Attachment #62952|0 |1 is obsolete|| --- Comment #5 from Michal Kukuča michalma...@me.com 2012-06-13 00:48:26 PDT --- Created attachment 62953 -- https://bugs.freedesktop.org/attachment.cgi?id=62953 Crash log of the second crash (while LO is creating a new user profile) Uploaded the correct crash log — sorry for the mistake. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Roman Eisele b...@eikota.de changed: What|Removed |Added Blocks||43489 -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Roman Eisele b...@eikota.de changed: What|Removed |Added Version|LibO 3.3.0 release |LibO 3.5.4 release --- Comment #6 from Roman Eisele b...@eikota.de 2012-06-13 01:40:23 UTC --- (In reply to comment #2) Thanks Roman for clarification. I cannot remember when the problem started to appear exactly, so the version number may be misleading. OK, so, to be sure, I set the version number again to LibO 3.5.4 release, the version in which you definitely found the issue. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Michael Meeks michael.me...@novell.com changed: What|Removed |Added CC||sberg...@redhat.com --- Comment #7 from Michael Meeks michael.me...@novell.com 2012-06-13 04:48:44 PDT --- Hi Stephan - new deploymentexception(?) case causing upgrade pain on Mac ? wondered if you're interested; it also seems Rainer has a beautiful tracker in bug#43489 for profile upgrading that may have a number of duplicates. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #8 from Stephan Bergmann sberg...@redhat.com 2012-06-13 05:00:26 PDT --- From attachment 62953, this looks like ExtensionManager::getAllExtensions (desktop/source/deployment/manager/dp_extensionmanager.cxx) catching and rethrowing an exception (and that is not handled up the call stack; any of DeploymentException, CommandFailedException, CommandAbortedException, IllegalArgumentException, RuntimeException). Maybe a problem with one of the extensions that are installed---do you have any extensions installed as shared ones in your scenario? -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #9 from Michal Kukuča michalma...@me.com 2012-06-13 05:23:45 PDT --- I have not installed anything besides LO + l10n pack. Where should I look? I'm just trying to replicate this with the base install only (without the localization) and a new (temporary) network user. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] : Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Michal Kukuča michalma...@me.com changed: What|Removed |Added OS/Version|All |Mac OS X (All) -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 Roman Eisele b...@eikota.de changed: What|Removed |Added CC||b...@eikota.de Summary|: Unable to update |Unable to update |LibreOffice without |LibreOffice without |resetting user profile |resetting user profile Version|LibO 3.5.4 release |LibO 3.3.0 release Component|Libreoffice |Installation --- Comment #1 from Roman Eisele b...@eikota.de 2012-06-02 02:40:42 PDT --- Thank you very much for your bug report! I'm not sure how to reproduce the problem (I don't have a MacOS server here, only independed MacOS machines), but maybe someone else can help. I just can say that I don't have seen anything similar when I update a single-machine installation + German langpack. According to the description Starting a long time ago (at least from 3.3.0) [...], the Version field should be 3.3.0 release (the Version field should contain the number of the FIRST version which contains the problem, not the last one). Furthermore, I propose 'Installation' as Component, because the problem seems related to installation/update. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 50603] Unable to update LibreOffice without resetting user profile
https://bugs.freedesktop.org/show_bug.cgi?id=50603 --- Comment #2 from Michal Kukuča michalma...@me.com 2012-06-02 06:34:49 UTC --- Thanks Roman for clarification. I cannot remember when the problem started to appear exactly, so the version number may be misleading. We were only testing LO at that time, but now we've got more users, so it's a real headache. I have tried to reproduce it with local users — and everything works as it should. This looks like a server-only issue. -- Configure bugmail: https://bugs.freedesktop.org/userprefs.cgi?tab=email --- You are receiving this mail because: --- You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
