[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 Julien Nabet serval2...@yahoo.fr changed: What|Removed |Added Status|NEEDINFO|RESOLVED Resolution|--- |WORKSFORME --- Comment #17 from Julien Nabet serval2...@yahoo.fr --- Alain: thank you for your feedback. I put it as WFM for the moment but if you reproduce this, don't hesitate to reopen the bug and attach the minimal steps to reproduce. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #16 from joux.al...@wanadoo.fr --- (In reply to comment #15) I'm not a developer :-), so I can't determine the cause of these crashes. Do I understand it well this problem is solved? (if so, we can mark this bug as RESOLVED WORKSFORME). If this problem reappears, you can REOPEN this bug. Kind regards, Joren No, technically speaking i don't think the bug is solved. I understand the bug is not easy to reproduce and i have done only some suggestion for the developpers to do more TESTS to try to reproduce this bug and fix it. Yes, for administrative reason the bug can be classified as 'resolved worksforme'. Thanks for your support i appreciate. I love LO, i use french version. (I have replaced Open Office 3 on all my computers by LO 4.x) -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #13 from joux.al...@wanadoo.fr --- (In reply to comment #12) (In reply to comment #11) I is a local SSD drive (see attachment) Why do we have to rename the Whole LO directory profile ? Thank you for the feedback. LO directory profile has every LO settings. The fact to rename it will force LO to recreate a brand new one. It would allow us to be sure we don't inherite from buggy settings or something. What could be interesting is you let all LO settings at their default (so no SSD drive for example). The goal is to know if the bug could be linked to specific settings, perhaps hardware pb with SSD, ... Of course, it's just for the test so it would be only temporary. If you reproduce crash without changing any default settings, it would mean SSD drive or specific settings aren't guilty. We'll wait for your new feedback. I have renamed the old whole LO directory profile, so a new one has been recreated by LO software. i have checked and do text and presentation files. they are well saved at my local I SSD. I don't suspect SSD CORSAIR Neutron GTX 240 GB I: because i have tested with somebench tools such as CrystalDiskinfo, SIW, SpeedFan, CrystalDiskmark, AS SSD, ATTO, ANVIL PRO, etc.. All SMART values are quite perfect 100%. So, now the settings seem stable and i have to observe. I have a suggestion: is it possible the APPCRASH at the time when i had changed the default directory user (Alain) documents path from C: drive to the I: drive ? I don't remember exactly how i had done this path modification... for mes documents. May be i forget to apply the modification, then close the LO application, then restart the LO application, then create the document.. or if i was creating the document and path modification simultaneously.. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #14 from joux.al...@wanadoo.fr --- Created attachment 78798 -- https://bugs.freedesktop.org/attachment.cgi?id=78798action=edit DIsk I: status -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #15 from Jorendc joren.libreoff...@telenet.be --- I'm not a developer :-), so I can't determine the cause of these crashes. Do I understand it well this problem is solved? (if so, we can mark this bug as RESOLVED WORKSFORME). If this problem reappears, you can REOPEN this bug. Kind regards, Joren -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #5 from joux.al...@wanadoo.fr --- Created attachment 78709 -- https://bugs.freedesktop.org/attachment.cgi?id=78709action=edit LO version used (french) -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #6 from joux.al...@wanadoo.fr --- (In reply to comment #4) did you install any LO specific extensions? What's your Java version? Do you reproduce this after having renamed your LO directory profile? (see https://wiki.documentfoundation.org/UserProfile) Please, don't answer from your emailer but from bugzilla by using this link: https://bugs.freedesktop.org/show_bug.cgi?id=63953# NO LO specific extensions installed ! NO JAVA software installed for security reason ! NOT having LO directory profile renamed ! -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #7 from Julien Nabet serval2...@yahoo.fr --- Alain: thank you for your feedback but what I meant for LO directory profile part was could you rename it and try to reproduce afterwards? -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #8 from joux.al...@wanadoo.fr --- Created attachment 78723 -- https://bugs.freedesktop.org/attachment.cgi?id=78723action=edit LO Tools Options Paths this is the current LO Tools Options Paths i have set. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #9 from Julien Nabet serval2...@yahoo.fr --- 1) I notice I as a drive, which type is it? local drive, network, ... ? 2) By renaming LO directory profile, I meant: - from Windows Explorer, rename the whole directory, for example: c:\Users\Alain\AppData\Roaming\Libreoffice becomes c:\Users\Alain\AppData\Roaming\Libreoffice_old -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #10 from joux.al...@wanadoo.fr --- Created attachment 78732 -- https://bugs.freedesktop.org/attachment.cgi?id=78732action=edit disk I -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #11 from joux.al...@wanadoo.fr --- (In reply to comment #9) 1) I notice I as a drive, which type is it? local drive, network, ... ? 2) By renaming LO directory profile, I meant: - from Windows Explorer, rename the whole directory, for example: c:\Users\Alain\AppData\Roaming\Libreoffice becomes c:\Users\Alain\AppData\Roaming\Libreoffice_old I is a local SSD drive (see attachment) Why do we have to rename the Whole LO directory profile ? -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #12 from Julien Nabet serval2...@yahoo.fr --- (In reply to comment #11) I is a local SSD drive (see attachment) Why do we have to rename the Whole LO directory profile ? Thank you for the feedback. LO directory profile has every LO settings. The fact to rename it will force LO to recreate a brand new one. It would allow us to be sure we don't inherite from buggy settings or something. What could be interesting is you let all LO settings at their default (so no SSD drive for example). The goal is to know if the bug could be linked to specific settings, perhaps hardware pb with SSD, ... Of course, it's just for the test so it would be only temporary. If you reproduce crash without changing any default settings, it would mean SSD drive or specific settings aren't guilty. We'll wait for your new feedback. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 Julien Nabet serval2...@yahoo.fr changed: What|Removed |Added CC||serval2...@yahoo.fr --- Comment #4 from Julien Nabet serval2...@yahoo.fr --- did you install any LO specific extensions? What's your Java version? Do you reproduce this after having renamed your LO directory profile? (see https://wiki.documentfoundation.org/UserProfile) Please, don't answer from your emailer but from bugzilla by using this link: https://bugs.freedesktop.org/show_bug.cgi?id=63953# -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 Jorendc joren.libreoff...@telenet.be changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||joren.libreoffice@telenet.b ||e Summary|random bug with 4.0.2.2 |LibreOffice crash randomly Ever confirmed|0 |1 --- Comment #1 from Jorendc joren.libreoff...@telenet.be --- Hi, thanks for reporting. Is this just a crash you reproduced once, by accident? Or does it crash multiple times or with particular steps (so we can reproduce)? Kind regards, Joren -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #2 from joux.al...@wanadoo.fr --- (In reply to comment #1) Hi, thanks for reporting. Is this just a crash you reproduced once, by accident? Or does it crash multiple times or with particular steps (so we can reproduce)? Kind regards, Joren (In reply to comment #1) Hi, thanks for reporting. Is this just a crash you reproduced once, by accident? Or does it crash multiple times or with particular steps (so we can reproduce)? Kind regards, Joren Hi Joren, Seems just a crash observed once at the moment !!!. As I am not an intensive user of Libre Office so may be this explain why I have not observed multiple times crash… I ignore what particular steps to reproduce the bug. Why, when this application crashes there is not an automatic backup of essential datas so that when we restart the application we have to select a “bug report” function to send the datas ? I have some applications in my PC who have this functionally/tool which is very helpful for the developper… This is a simple suggestion… If a new crash occurs I will send you more details. Thanks for tracking this bug, if I can help, I”ll do. Regards -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 63953] LibreOffice crash randomly
https://bugs.freedesktop.org/show_bug.cgi?id=63953 --- Comment #3 from joux.al...@wanadoo.fr --- Hi Joren, Seems just a crash observed once at the moment !!!. As I am not an intensive user of Libre Office so may be this explain why I have not observed multiple times crash… I ignore what particular steps to reproduce the bug. Why, when this application crashes there is not an automatic backup of essential datas so that when we restart the application we have to select a “bug report” function to send the datas ? I have some applications in my PC who have this functionally/tool which is very helpful for the developper… This is a simple suggestion… If a new crash occurs I will send you more details. Thanks for tracking this bug, if I can help, I”ll do. Regards Alain JOUX De : bugzilla-dae...@freedesktop.org [mailto:bugzilla-dae...@freedesktop.org] Envoyé : vendredi 26 avril 2013 22:39 À : joux.al...@wanadoo.fr Objet : [Bug 63953] LibreOffice crash randomly mailto:joren.libreoff...@telenet.be Jorendc changed bug 63953 https://bugs.freedesktop.org/show_bug.cgi?id=63953 What Removed Added Status UNCONFIRMED NEEDINFO CC joren.libreoff...@telenet.be Summary random bug with 4.0.2.2 LibreOffice crash randomly Ever confirmed 1 Comment # 1 https://bugs.freedesktop.org/show_bug.cgi?id=63953#c1 on bug 63953 https://bugs.freedesktop.org/show_bug.cgi?id=63953 from mailto:joren.libreoff...@telenet.be Jorendc Hi, thanks for reporting. Is this just a crash you reproduced once, by accident? Or does it crash multiple times or with particular steps (so we can reproduce)? Kind regards, Joren _ You are receiving this mail because: *You reported the bug. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
