[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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https://bugs.documentfoundation.org/show_bug.cgi?id=65509

--- Comment #29 from QA Administrators  ---
** Please read this message in its entirety before responding **

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=65509

Yousuf Philips (jay)  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=11
   ||2364

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=65509

--- Comment #28 from rob  ---
This is still broken for me on version 4.3.3.2 in debian and version 4.3.7.2 in
windows.  I have lost half a days work MULTIPLE TIMES.  I'm not sure if this
report is saying now that it's been fixed or if the autosave feature has been
REMOVED?  I'm wondering if i'll gain anything by upgrading to the latest
version--since I cannot reliably reproduce the bug, the only way to confirm is
to see if I lose more swathes of work.

I uploaded a question to stackexchange on it since I thought it was a user
error at first.

http://tinyurl.com/huogel3

As you can see, it sometimes does observe the autosave settings, and sometimes
doesn't.  I do not know what the conditions are, but right now I have an
instance of libreoffice calc open and I type in changes and hit enter, and
nothing in the main or backup directory gets updated within the configured
timeframe.  Earlier today when I did the same test, it updated just fine!

> As for the priority - I'm changing it for a couple reasons:

> 1) Clearly not affecting a ton of people, a couple dupes over two years;

A serious bug felt by one or two people is still a serious bug.  I also don't
think this is a reliable indicator of how many people are running into it. 
That assumes the people who experience it are all filing reports.

> 2) You're not going to lose any data unless you specifically say "no" to 
> saving when you try to close - if LibrOffice crashes, your auto recovery 
> works fine

Who said auto recovery works fine?  The autosaves aren't happening which means
the backups to the backup directory aren't being saved to recover from it
(that's where autorecovery gets it, right?).  And I've lost tons of progress
after autorecovery.  I don't even understand how autorecovery works--even if I
try to cancel my way past it it offers to save a backup.  It's not intuitive.

Not to mention, on multiple occasions the app hasn't closed cleanly.  My PC
never crashes yet the amount of times I've seen autorecovery pop up is
ridiculous.

> 3) This was a *new* feature in 4.1 - worst case we should just remove it as 
> it never worked right (something I'll probably do just to avoid confusion)

Just to clarify, you're proposing to remove an elementary feature like
autosaving of documents that most people would naturally assume to exist in any
modern office application?

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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https://bugs.documentfoundation.org/show_bug.cgi?id=65509

--- Comment #27 from Harald Koester  ---
(In reply to Cor Nouws from comment #22)
> > In bug 76950 I described the same bug. To my opinion the option works but
> > you have to close and restart again LibreOffice after changing the option.
> 
> So that is a different issue - anyway now that this issue evolved in
> changing the UI position of AutoSave.
> IMO reopening bug 76950 is a good thing.
> 

Sorry Cor, I don't agree in this case. If you go on the test procedure of the
original description with:

6. ..
7. Close LibreOffice without saving both files.
8. Restart LibreOffice.
9. Open the document of step 3 and edit it
10. File> New> Text
11. Type something (test for example)
12. Wait for the autoRecovery save.
13. Check the time stamp of the opened document. It has been changed. 

Hence now autorecovery works correctly at least for existing documents. But it
does not work with new documents. I did not found a saved version of the new
file, neither in the 'My Documents' folder, nor in the Backup folder and also
not in the folder of the already existing document.

Tested with version 4.4.7 and Win7.

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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https://bugs.documentfoundation.org/show_bug.cgi?id=65509

--- Comment #26 from Yousuf (Jay) Philips  ---
(In reply to Patrick Smits from comment #24)
> I just had a colleague loosing his work. He had created a document and
> started working in it. He never saved it in between. When he was typing he
> used some keyboard shortcuts and inadvertently closed the document. He's not
> sure what exactly happened, since it all went really fast. However the end
> result was that it did not get stored on disk.

Yes that is unfortunate.

> I'm not sure if there is solution for these kind of stupidities, but I think
> it happens quite often in real life situations. It happens to me once or
> twice a year, although I know I should always start a new document and save
> it immediately *and* use CTRL-S to save on a regular interval. However the
> end result is that I don't trust my text editing program from saving me from
> these kind of stupidities.

Yes a solution would be to keep copies of autorecovery saved documents, even
when a user has stated not to save it. This was mentioned in bug 94042.

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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https://bugs.documentfoundation.org/show_bug.cgi?id=65509

--- Comment #25 from Cor Nouws  ---
Hi Patrick,

(In reply to Patrick Smits from comment #24)

> I'm not sure if there is solution for these kind of stupidities, 

Yes, do it often enough so that you do it less in the future ;)
(Helps for me anyway...)

> twice a year, although I know I should always start a new document and save
> it immediately *and* use CTRL-S to save on a regular interval. However the

Once saved once, autoRecovery works pretty well. If not, it's a gamble.

> This probably needs to end up in some kind of feature request, but I really
> wanted to share it in this bug,...

Better to bring it to a new report (if not covered by an existing one) and
assign to libreoffice-ux-adv...@lists.freedesktop.org,

Thanks,
Cor

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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https://bugs.documentfoundation.org/show_bug.cgi?id=65509

--- Comment #24 from Patrick Smits  ---
I just had a colleague loosing his work. He had created a document and started
working in it. He never saved it in between. When he was typing he used some
keyboard shortcuts and inadvertently closed the document. He's not sure what
exactly happened, since it all went really fast. However the end result was
that it did not get stored on disk.

I'm not sure if there is solution for these kind of stupidities, but I think it
happens quite often in real life situations. It happens to me once or twice a
year, although I know I should always start a new document and save it
immediately *and* use CTRL-S to save on a regular interval. However the end
result is that I don't trust my text editing program from saving me from these
kind of stupidities.

This probably needs to end up in some kind of feature request, but I really
wanted to share it in this bug, so brighter minds can think about a solution
that works for users. Maybe always keep a copy of the last 10 documents in a
temp directory or something? And save them in 10 minute intervals even when a
user says not to save?

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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https://bugs.documentfoundation.org/show_bug.cgi?id=65509

--- Comment #23 from Cor Nouws  ---
(In reply to V Stuart Foote from comment #13)
> Created attachment 119311 [details]
> ExpertConfig search for AutoSave in 5.0.2.2

When was that changed/implemented?
(And did that change turn it on by default?)

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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Cor Nouws  changed:

   What|Removed |Added

 CC||c...@nouenoff.nl

--- Comment #22 from Cor Nouws  ---

> In bug 76950 I described the same bug. To my opinion the option works but
> you have to close and restart again LibreOffice after changing the option.

So that is a different issue - anyway now that this issue evolved in changing
the UI position of AutoSave.
IMO reopening bug 76950 is a good thing.

(The topic that a restart is needed comes up more frequent.
When changing a the language for UI, a message is shown.
For changing OpenGL option, the UI shows it in the dialog.. )

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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https://bugs.documentfoundation.org/show_bug.cgi?id=65509

Yousuf (Jay) Philips  changed:

   What|Removed |Added

   Keywords||needsDevEval, topicUI
 CC||momonas...@gmail.com,
   ||philip...@hotmail.com,
   ||samuel.mehrbr...@cib.de

--- Comment #21 from Yousuf (Jay) Philips  ---
This should likely be an easy fix as all that is needed is to check whether the
checkbox is enabled and if so, execute the .uno:Save command.

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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--- Comment #20 from christ...@ludwig.nrw ---
I just realised that the feature is missing. This cost me some data, sadly,
because the "normal" AutoRecovery didn't work after a blue screen produced by
windows... The AutoRecovery-Program told me that the data couldn't be found.

I would prefer that the option to save the document will be implemented again.
Now I use the ExpertConfig-settings. 

By the way - thank you for working on this really fine piece of software!

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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Beluga  changed:

   What|Removed |Added

 CC||nem...@hotmail.com

--- Comment #19 from Beluga  ---
*** Bug 97540 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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Jean-Baptiste Faure  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=96
   ||089

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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Harald Koester  changed:

   What|Removed |Added

 CC||harald.koes...@mail.de

--- Comment #17 from Harald Koester  ---
*** Bug 76950 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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--- Comment #18 from Harald Koester  ---
In bug 76950 I described the same bug. To my opinion the option works but you
have to close and restart again LibreOffice after changing the option.

But the question still is: Shall the current solution (hide option) be
maintained or shall the bug fixed sometimes in future? In the first case this
bug should be closed.

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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Julien Nabet  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=96
   ||851

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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Robinson Tryon (qubit)  changed:

   What|Removed |Added

   Keywords||implementationError
 CC||qu...@runcibility.com
 Whiteboard|implementationError |target:5.0.0
   |target:5.0.0|

--- Comment #16 from Robinson Tryon (qubit)  ---
Migrating Whiteboard tags to Keywords: (implementationError)

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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--- Comment #14 from -pk-  ---
Autosave doesn't appear to be working for me in 5.0.2.2.

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[Libreoffice-bugs] [Bug 65509] FILESAVE "Automatically save" is not running

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--- Comment #15 from Joel Madero  ---
It seems like auto save not working at all is a separate issue from this one.
Should be reported separately. Thanks

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Yousuf (Jay) Philips  changed:

   What|Removed |Added

   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=94
   ||042

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V Stuart Foote  changed:

   What|Removed |Added

 CC||batav...@gmail.com

--- Comment #11 from V Stuart Foote  ---
*** Bug 94706 has been marked as a duplicate of this bug. ***

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V Stuart Foote  changed:

   What|Removed |Added

 CC||vstuart.fo...@utsa.edu
   See Also||https://bugs.documentfounda
   ||tion.org/show_bug.cgi?id=47
   ||011

--- Comment #12 from V Stuart Foote  ---
Have another aspect to this in that while suppressed from .UI as in comment 10,
it remains available from Expert Configuration where a search for AutoSave
returns confusing options.

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--- Comment #13 from V Stuart Foote  ---
Created attachment 119311
  --> https://bugs.documentfoundation.org/attachment.cgi?id=119311=edit
ExpertConfig search for AutoSave in 5.0.2.2

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Commit Notification libreoffice-comm...@lists.freedesktop.org changed:

   What|Removed |Added

 Whiteboard|implementationError |implementationError
   ||target:5.0.0

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--- Comment #10 from Commit Notification 
libreoffice-comm...@lists.freedesktop.org ---
Joel committed a patch related to this issue.
It has been pushed to master:

http://cgit.freedesktop.org/libreoffice/core/commit/?id=4653c91a89cfe802754377bcdafc291526254a03

tdf#65509 - Auto Save Also Too Disabled

It will be available in 5.0.0.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds
Affected users are encouraged to test the fix and report feedback.

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--- Comment #9 from m.a.riosv mari...@miguelangel.mobi ---
I think not only make it invisible, but also set up to false, to avoid it
working from an updated profile.

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--- Comment #8 from pierre-yves samyn pierre-yves.sa...@laposte.net ---
(In reply to Joel Madero from comment #7)
 I pushed a patch to hide the option entirely considering it's never worked
 properly.

Ok, thank you Joel. 

Therefore, can we close this bug?

Regards
Pierre-Yves

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Joel Madero jmadero@gmail.com changed:

   What|Removed |Added

 CC||jmadero@gmail.com
   Hardware|Other   |All
 Whiteboard||implementationError
   Severity|critical|major

--- Comment #6 from Joel Madero jmadero@gmail.com ---
My findings:

This was never implemented right - it's not a regression, simply bad
implementation somewhere in the 4.1 series.

As for the priority - I'm changing it for a couple reasons:

1) Clearly not affecting a ton of people, a couple dupes over two years;

2) You're not going to lose any data unless you specifically say no to saving
when you try to close - if LibrOffice crashes, your auto recovery works fine

3) This was a *new* feature in 4.1 - worst case we should just remove it as it
never worked right (something I'll probably do just to avoid confusion)

That being said:
Major - can result in loss of data if a user deliberately chooses not to save
manually when the save prompt comes on;
High - default for major issues, seems appropriate.

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--- Comment #7 from Joel Madero jmadero@gmail.com ---
I pushed a patch to hide the option entirely considering it's never worked
properly.

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Arnaud Versini arnaud.vers...@gmail.com changed:

   What|Removed |Added

 Blocks||77999

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[Libreoffice-bugs] [Bug 65509] FILESAVE Automatically save is not running

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=65509

Ivo Smelhaus ivo.smelh...@gmail.com changed:

   What|Removed |Added

   Severity|normal  |critical
   Priority|medium  |high

--- Comment #5 from Ivo Smelhaus ivo.smelh...@gmail.com ---
In my case LO 4.2.0.2 Kubuntu 13.10 amd64
Even if autorecovery 5 min, automatically save doc. too, always create backup -
after 120 min there is just only the latest manually saved version a version
saved manually before
1. This situation tend to make user who belies in LO quiet but leaving him in
danger of big disaster. That's why I increase the classification to critical (I
tend to feel it as blocker, but)
2. In combination with always create backup copy which makes the user fell
even more secure actually does opposite. Every manually save means loose the
previous backup.
3. In combination with strange autorecovery behaviour, when after autorecovery
the user get even older version, than the last manually saved makes LO almost
unusable for serious work. (I'm not sure, if this is a separate bug or not - if
yes, I can create it)

From my point of view, the autorecovery function in broader point of view or
user work securing functionality should be change/fix as complex. The user
should be at least before agreeing with autorecovery, provided with information
what is he/she doing, i.e. what autorecovery and backup (at least here should
be a link to backup file)  is here at disposal. Otherwise the user multiply the
range of disaster.

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[Libreoffice-bugs] [Bug 65509] FILESAVE Automatically save is not running

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=65509

Leon Arundell leon_arund...@yahoo.com.au changed:

   What|Removed |Added

 CC||leon_arund...@yahoo.com.au

--- Comment #4 from Leon Arundell leon_arund...@yahoo.com.au ---
*** Bug 66190 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 65509] FILESAVE Automatically save is not running

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=65509

Jacques Guilleron guillero...@aol.com changed:

   What|Removed |Added

 CC||diaz.bast...@ymail.com

--- Comment #3 from Jacques Guilleron guillero...@aol.com ---
*** Bug 66902 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 65509] FILESAVE Automatically save is not running

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=65509

Jacques Guilleron guillero...@aol.com changed:

   What|Removed |Added

 CC||guillero...@aol.com

--- Comment #2 from Jacques Guilleron guillero...@aol.com ---
Hello Pierre-Yves,

I get the save with modified document on master LO 4.2.0.0.alpha0+
Build ID: 3e6853ae3e093b919ff3732e8fac05cb0a0fba5  Windows 7 Home Premium.

Jacques Guileron

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[Libreoffice-bugs] [Bug 65509] FILESAVE Automatically save is not running

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=65509

pierre-yves samyn pierre-yves.sa...@laposte.net changed:

   What|Removed |Added

Version|unspecified |4.1.0.0.beta2

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[Libreoffice-bugs] [Bug 65509] FILESAVE Automatically save is not running

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=65509

mariosv mari...@miguelangel.mobi changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 CC||mari...@miguelangel.mobi
 Ever confirmed|0   |1

--- Comment #1 from mariosv mari...@miguelangel.mobi ---
Reproducible
Win7x64Ult.
Version: 4.1.0.0.beta2 Build ID: 33224f4f11a05cfad2249e812fcc2975fbb61f6

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