[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 Robinson Tryon (qubit) qu...@runcibility.com changed: What|Removed |Added OS|Mac OS X (All) |All --- Comment #8 from Robinson Tryon (qubit) qu...@runcibility.com --- Problem (used to) affect all platforms, so OS - All -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 --- Comment #7 from Robinson Tryon (qubit) qu...@runcibility.com --- (In reply to comment #0) LibreOffice crashes as soon as opening a DOCX file, 100% of the time. I don't know whether this site is publicly accessible and I can't publish the file, so I'd like a developer to contact me and I'll send it. [Received undistributable document for repro] Tested on Ubuntu 14.04 with LO 4.2.3.3 and 4.3.1.1 REPRO on 4.2.3.3: File crashes LibreOffice immediately when I try to open it. NOREPRO on 4.3.1.1: File can be opened, every page visited, and text added and deleted, without a crash occurring. --- Ryo: Please download LO 4.3.1 release and see if the file still crashes for you: https://www.libreoffice.org/download/libreoffice-fresh/ -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 --- Comment #9 from Ryo Furue ryofu...@gmail.com --- (In reply to comment #7) Ryo: Please download LO 4.3.1 release and see if the file still crashes for you: https://www.libreoffice.org/download/libreoffice-fresh/ Version 4.3.1 works! That is, it does NOT crash on the file on my machine. Thank you for your help. Regards, Ryo -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 Robinson Tryon (qubit) qu...@runcibility.com changed: What|Removed |Added Status|NEEDINFO|RESOLVED Resolution|--- |WORKSFORME --- Comment #10 from Robinson Tryon (qubit) qu...@runcibility.com --- (In reply to comment #9) Version 4.3.1 works! That is, it does NOT crash on the file on my machine. Great! Status - RESOLVED WORKSFORME -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 --- Comment #3 from QA Administrators qa-ad...@libreoffice.org --- Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 Ryo Furue ryofu...@gmail.com changed: What|Removed |Added Status|NEEDINFO|UNCONFIRMED Ever confirmed|1 |0 --- Comment #4 from Ryo Furue ryofu...@gmail.com --- Dear maintainers, (In reply to comment #3) Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible Please read comments #1 and #2. I offer to personally provide the QA team with the file that crashes LibreOffice 100% of the time. I can't post it here because it contains some sensitive information. Ryo -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 --- Comment #5 from Ryo Furue ryofu...@gmail.com --- (In reply to comment #4) Dear maintainers, (In reply to comment #3) Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible Please read comments #1 and #2. I offer to personally provide the QA team with the file that crashes LibreOffice 100% of the time. I can't post it here because it contains some sensitive information. Sorry, it wasn't due to sensitive information but to a copyright problem. Ryo -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 Robinson Tryon (qubit) qu...@runcibility.com changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO Ever confirmed|0 |1 --- Comment #6 from Robinson Tryon (qubit) qu...@runcibility.com --- (In reply to comment #4) Please read comments #1 and #2. I offer to personally provide the QA team with the file that crashes LibreOffice 100% of the time. I can't post it here because it contains some sensitive information. Hi Ryo, Thanks for the ping back. Please email the file to me (mouse-over my username for my email address), and I'll try to confirm the bug. If this is a reproducible crashing bug, we can work to create a similar (but non-derivative) file that exercises the same bug, so that we can then have a public test file. Thanks, --R -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 Qubit qu...@runcibility.com changed: What|Removed |Added Status|UNCONFIRMED |NEEDINFO CC||qu...@runcibility.com Ever confirmed|0 |1 --- Comment #1 from Qubit qu...@runcibility.com --- (In reply to comment #0) Dear Maintainers, LibreOffice crashes as soon as opening a DOCX file, 100% of the time. I don't know whether this site is publicly accessible and I can't publish the file, so I'd like a developer to contact me and I'll send it. Hi Ryo, Does LibreOffice crash on any DOCX file, or just with one particular file? Re: attaching your example file, please consider sanitizing the file using these instructions: https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission If you can't reproduce the problem with a sanitized file, let us know, and we'll arrange for you to email the original file to the QA Team directly. Thanks! -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 74419] Crashes
https://bugs.freedesktop.org/show_bug.cgi?id=74419 --- Comment #2 from Ryo Furue ryofu...@gmail.com --- Thanks for your response. Does LibreOffice crash on any DOCX file, or just with one particular file? Just one particular file. But, I have had to handle only two DOCX files after downloading the latest version of LibreOffice and one of them always crashes LibreOffice and the other file opens correctly. :-) (I upgraded from 4.0.x because the offeding file crashed it.) Re: attaching your example file, please consider sanitizing the file using these instructions: https://wiki.documentfoundation.org/QA/Bugzilla/Sanitizing_Files_Before_Submission Thanks. I read the document at the URL but realized that's not my problem. I can't post the file on a public server, not because it contains my personal information, but because of a copyright problem. It's a part of an unpublished academic manuscript and the publisher wouldn't like it if it's publicly available. It's highly, hightly, highly unlikely that there would be any material problems even if it became publicly available, because there would be absolutely no monetary gain if one obtained a copy of it; actually, there are a lot of careless academics in my field who post unpublished manuscripts on public servers, which you can search Google for and download. Our publishers are very lenient, too. Nevertheless, just in case, I don't like to post the file in question to a public place. If you can't reproduce the problem with a sanitized file, let us know, and we'll arrange for you to email the original file to the QA Team directly. I'd like this option. Regards, Ryo -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
