[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-27 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Kiss-Kálmán Dániel  changed:

   What|Removed |Added

Summary|Win: crash with |Win: crash with
   |Quickstarter enabled and|Quickstarter enabled
   |AOO parallel installed. |

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-27 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #19 from Kiss-Kálmán Dániel  ---
libreoffice 4.3.x craches without AOO installed. Enabling QuickStart is enough
to make libre crash.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-28 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #20 from Kiss-Kálmán Dániel  ---
4.3.0.4: the error still exists both on 32 and 64 bit win8.1

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

ign_christian  changed:

   What|Removed |Added

 CC||riccard...@gmail.com

--- Comment #21 from ign_christian  ---
*** Bug 81905 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #22 from Scott  ---
Having Same issue:

32-bit System the problem causes LO to crash constantly when starting
soffice.exe which is what runs when quickstart.exe is run. Can intermittently
get soffice.exe and swriter.exe etc to run. 

64-bit System the problem is that I can run soffice.exe seemingly no problem
but the quickstart utility doesn't show in the system tray.

Neither of these allows quickstart utility to run in the system tray.

Going back to 4.2.5 for now as these issues make 4.3 unusable.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Scott  changed:

   What|Removed |Added

Version|4.3.0.0.beta1   |4.3.0.4 release

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Kiss-Kálmán Dániel  changed:

   What|Removed |Added

Version|4.3.0.4 release |4.3.0.0.beta1

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Kiss-Kálmán Dániel  changed:

   What|Removed |Added

Version|4.3.0.0.beta1   |4.3.0.4 release

--- Comment #23 from Kiss-Kálmán Dániel  ---
"the version field of the bug should show the earliest version manifesting the
bug"

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Scott  changed:

   What|Removed |Added

Version|4.3.0.4 release |4.3.0.1 rc

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #24 from Kiss-Kálmán Dániel  ---
4.3.0.0.beta1 is earlier but I'm too tired of changing it again

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Scott  changed:

   What|Removed |Added

Version|4.3.0.1 rc  |4.3.0.0.beta1

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #25 from Brian  ---
I am seeing the same behaviour with the release version 4.3.
Running Windows 8.1 x64

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-31 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Michael Stahl  changed:

   What|Removed |Added

   See Also||https://bugs.freedesktop.or
   ||g/show_bug.cgi?id=80466

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-31 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #26 from Kevin Suo  ---
One interesting thing I observed in WinXP, 4.3.0.4:

1. Enable quick starter;
2. Start "LibreOffice Writer/Calc/Impress...";

-> Freeze at libreoffice logo.

3. Kill all "soffice" related processes;
4. Start "LibreOffice" (Rather than "Writer/Calc/Impress)

-> The start center opens successfully. And you can start a component from
start center with no problem now.

5. Now start any component from sytem application menu

-> Component started successfully.

(With this workaround, you dont need to reinstall libreoffice anymore, as
discussed in comment 5.)

(Bad thing is that, there is no quick start systray shown at all the above
steps.)

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-07-31 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #27 from Chris Chambers <4myfor...@outlook.com> ---
Problem also exists on my Win 8.1 Update 1 system (with 4.3.0.4)

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-07 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #28 from Kiss-Kálmán Dániel  ---
4.3.1.1: the error still exists both on 32 and 64 bit win8.1

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-07 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #29 from Marcus  ---
Just another confirmation here: LibreOffice with enabled quickstart constantly
crashes on Win 8.1 x64 with German locale.

Wasn't able to resolve this yet, but will report, if Kevin Suo's Workaround for
XP works in 8.1, too.

As long as this isn't fixed, I propose hiding the quickstart option or marking
it "experimental", so unexperienced users don't run into this problem.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-08 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #30 from Kiss-Kálmán Dániel  ---
If you rename or delete the quickstart.exe the option disappears from Memory
menu.
Just like in the portable version

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-09 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

m.a.riosv  changed:

   What|Removed |Added

 CC||boss.l-s+buglibreoffice@liv
   ||e.fr

--- Comment #31 from m.a.riosv  ---
*** Bug 82381 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-10 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #32 from fanfan54  ---
(In reply to comment #31)
> *** Bug 82381 has been marked as a duplicate of this bug. ***

I confirm that LibreOffice works when the "Quickstarter" case is not checked at
the installation setup.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-11 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #33 from Gibey  ---
Confirm crash with Quickstarter enabled on W7 SP1 with LO 4.3.0.4

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-14 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

sophie  changed:

   What|Removed |Added

 CC||srovin...@hotmail.com

--- Comment #34 from sophie  ---
*** Bug 82578 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-14 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

sophie  changed:

   What|Removed |Added

 CC||anap...@gmail.com

--- Comment #35 from sophie  ---
*** Bug 82026 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-14 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Michael Meeks  changed:

   What|Removed |Added

 CC||michael.me...@collabora.com
   ||, tima...@gmail.com

--- Comment #36 from Michael Meeks  ---
IIRC Andras was looking at something like this, but - he's on vacation until
Monday I think ...

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-15 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #37 from Andras Timar  ---
(In reply to comment #36)
> IIRC Andras was looking at something like this, but - he's on vacation until
> Monday I think ...

We have 2 patches in gerrit, I have no idea why they haven't been integrated.

https://gerrit.libreoffice.org/10669
https://gerrit.libreoffice.org/10817

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-19 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Julien Nabet  changed:

   What|Removed |Added

   See Also||https://bugs.freedesktop.or
   ||g/show_bug.cgi?id=82810

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-24 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #38 from Preben Hedegaard  ---
I can reproduce this bug in 4.3.0.4 Win7 x64.

It was not present from the time of installation, started after some time.

Now i can reproduce it on almost every start of both Quickstarter and single
apps like writer.

On startup the program freezes for 6-8 minutes, and almost all other programs
also freezes, in this period, not even CTRL+ALT+DELETE can't open the Windows
joblist, until LibreOffice decies to un-freeze.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-24 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #39 from Preben Hedegaard  ---
(In reply to comment #38)
> I can reproduce this bug in 4.3.0.4 Win7 x64.
> 
> It was not present from the time of installation, started after some time.
> 
> Now i can reproduce it on almost every start of both Quickstarter and single
> apps like writer.
> 
> On startup the program freezes for 6-8 minutes, and almost all other
> programs also freezes, in this period, not even CTRL+ALT+DELETE can't open
> the Windows joblist, until LibreOffice decies to un-freeze.

UPDATE
I uninstalled 4.3.0.4 and then installed 4.3.1.1, that fixed the bug for me

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #40 from Kiss-Kálmán Dániel  ---
(In reply to comment #39)
> (In reply to comment #38)
> > I can reproduce this bug in 4.3.0.4 Win7 x64.
> > 
> > It was not present from the time of installation, started after some time.
> > 
> > Now i can reproduce it on almost every start of both Quickstarter and single
> > apps like writer.
> > 
> > On startup the program freezes for 6-8 minutes, and almost all other
> > programs also freezes, in this period, not even CTRL+ALT+DELETE can't open
> > the Windows joblist, until LibreOffice decies to un-freeze.
> 
> UPDATE
> I uninstalled 4.3.0.4 and then installed 4.3.1.1, that fixed the bug for me

lucky you ;)

I tried but not for me ;(

can you see the icon on the systemtray?

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #41 from Michael Meeks  ---
If someone can reproduce this with a debug build - it'd be fantastic to have a
stack trace of where it has hung. Windbg should be able to get that for us.

Hacks to disable the quick-starter are all very well, but that's a useful
feature, and we should get to the root cause here ASAP.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #42 from Kiss-Kálmán Dániel  ---
(In reply to comment #41)
> If someone can reproduce this with a debug build - it'd be fantastic to have
> a stack trace of where it has hung. Windbg should be able to get that for us.
> 
> Hacks to disable the quick-starter are all very well, but that's a useful
> feature, and we should get to the root cause here ASAP.

where can I find a "debug build"?

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #43 from Kiss-Kálmán Dániel  ---
(In reply to comment #42)
> (In reply to comment #41)
> > If someone can reproduce this with a debug build - it'd be fantastic to have
> > a stack trace of where it has hung. Windbg should be able to get that for 
> > us.
> > 
> > Hacks to disable the quick-starter are all very well, but that's a useful
> > feature, and we should get to the root cause here ASAP.
> 
> where can I find a "debug build"?

https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg is what
you mean?

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Commit Notification  changed:

   What|Removed |Added

 Whiteboard|BSA |BSA target:4.3.2

--- Comment #44 from Commit Notification 
 ---
Andras Timar committed a patch related to this issue.
It has been pushed to "libreoffice-4-3":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=e10e1b06cbbf337e8277063651b6e48011df5fd4&h=libreoffice-4-3

fdo#80927 - quickstart causing trouble on windows, disable it


It will be available in LibreOffice 4.3.2.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds
Affected users are encouraged to test the fix and report feedback.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #45 from Marcus  ---
Kevin Suo's method killing the processes didn't work for me on Win 8.1 x64 so I
had to rename quickstart.exe to make LO work again.

@Michael:
I would also like to help tracking down the original cause of the failing
quickstarter to help return to functioning status.

As far as I can see, though, to get a stack trace using WinDbg I will need to
run LibreOffice before I can select it to be tracked by WinDbg - since the
crash appears during start-up, I'm not sure if this can work.
Is there any way to have WinDbg monitor a file/process during start-up?

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #46 from Kiss-Kálmán Dániel  ---
 libo-43~2014-08-25_08.45.25 got the error. waiting the next build, thanks all
the effort.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-25 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Commit Notification  changed:

   What|Removed |Added

 Whiteboard|BSA target:4.3.2|BSA target:4.3.1

--- Comment #47 from Commit Notification 
 ---
Andras Timar committed a patch related to this issue.
It has been pushed to "libreoffice-4-3-1":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=2d32d70f646e04c28d44fabd9e77d56a812d2aec&h=libreoffice-4-3-1

fdo#80927 - quickstart causing trouble on windows, disable it


It will be available already in LibreOffice 4.3.1.

The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds
Affected users are encouraged to test the fix and report feedback.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-26 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #48 from Kiss-Kálmán Dániel  ---
just downloaded 2014-08-26_10.56.01
there is no quickstart.exe  and no option at all to turn it on
(tools/option/memory)

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-26 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #49 from tommy27  ---
yes, the quickstart option has been disabled in 4.3.1.

I don't know if that was a temporary measure until devs find a fix to enable it
again or if the quickstart option has been definitively dropped off.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-27 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #50 from Kiss-Kálmán Dániel  ---
2014-08-27_08.14.09: quickstarter.exe is still missing

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-27 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #51 from Joel Madero  ---
Yes - it is disabled until we resolve the crash - this was done on purpose

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-28 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Andras Timar  changed:

   What|Removed |Added

 CC||imatmywits...@gmail.com

--- Comment #52 from Andras Timar  ---
*** Bug 83189 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-28 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #53 from Kiss-Kálmán Dániel  ---
2014-08-28_10.53.34: quickstarter.exe is still missing
Comment 51: "this was done on purpose"

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-08-28 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #54 from gi...@hotmail.com ---
LO 3.4.1.2 is so fast than I really don't miss quickstarter.
Congratulations guys...

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-29 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #55 from bugzil...@cb-computerservice.at ---
Quickstart.exe still missing in 4.3.2 :(

Please don't even think about discontinuing the quickstarter completely, as it
really speeds up opening LO dramatically. All those, who try to tell you, that
it's not needed anymore due to superfetch (windows Vista and higher) are wrong.
Just take a stopwatch and try it, before telling such things!

For me not having quickstart.exe is a complete showstopper, will revert back to
4.2.6_secfix.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-29 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #56 from Kiss-Kálmán Dániel  ---
Completely agree. We user atom PC-s, and we r missing quickstart. Now it take
3-4x more times to start libre. Hope see QS soon.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-29 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #57 from Michael Meeks  ---
Anyone that can get a stack trace of the quickstarter crash, with debugging
symbols - would make a large contribution to having the bug fixed =)

Endless comments of the form "this feature is really important to me" combined
with no activity at all around solving it are extremely counter-productive.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-29 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #58 from bugzil...@cb-computerservice.at ---
(In reply to comment #57)
> Anyone that can get a stack trace of the quickstarter crash, with debugging
> symbols - would make a large contribution to having the bug fixed =)

How can I make it crash, when its not available??? Any way to get the
quickstarter back? Its not available at install. I already tried the
Quickstart.exe of 4.2.6_Secfix, but this doesn't seem to work.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-29 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #59 from Joel Madero  ---
You can go back to the latest version that has the crash and then debug it. 

http://downloadarchive.documentfoundation.org/libreoffice/old/

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-29 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #60 from Joel Madero  ---
(In reply to comment #55)
> Quickstart.exe still missing in 4.3.2 :(
> 
> Please don't even think about discontinuing the quickstarter completely, as
> it really speeds up opening LO dramatically. All those, who try to tell you,
> that it's not needed anymore due to superfetch (windows Vista and higher)
> are wrong. Just take a stopwatch and try it, before telling such things!
> 
> For me not having quickstart.exe is a complete showstopper, will revert back
> to 4.2.6_secfix.

As for comments like this - they really don't add anything to the bug report.
If it's a show stopper please consider: (1) submitting a patch, (2) finding
someone that you know to submit a patch, or (3) wait for a VOLUNTEER to accept
fixing the issue. This is a community, saying "this is a showstopper" doesn't
inspire anyone to give their time literally for free. For people who use these
kinds of words, I truly hope that you join one of our teams (not necessarily
dev team) and contribute back to the community that gives tens of thousands of
hours at no charge.

If you're interested in QA (where we need more people quite bad) please contact
me directly - it'll get you much further than going on bug reports and calling
them "showstoppers"

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #61 from bugzil...@cb-computerservice.at ---
Created attachment 107102
  --> https://bugs.freedesktop.org/attachment.cgi?id=107102&action=edit
WinDBG Result of LibO 4.3.0.4 beeing unresponsive with Quickstart enabled

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #62 from bugzil...@cb-computerservice.at ---
Good Morning :)
@Michael Meeks, Joel Madero and everyone else who felt me being "rude" or
disrespectful yesterday: I'm very sorry, that my posts were received that way,
that was not my intention. I absolutely have the highest respect of any LibO
contributor and the spare-time many of them bring into the project.

As requested by Michael Meeks, I just uploadet a WinDbg Result (don't know if
this is what's called a stack trace?). I hope a developer can see more
information in it then me, because to me it seems its missing any vital
information. Problem is, that actually LibO is NOT crashing, but unresponsive.
It uses almost no CPU Cycles, so I guess its waiting for something that's not
happening.

I also have memory dumps of soffice.bin (214MB) and soffice.exe (35MB) that
were made with the hanging LibO. If this is of help to a developer, I can
upload it to my ftp and share the URL with a developer over PM (don't want to
make full memory-dumps public, due to privacy).

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

bugzil...@cb-computerservice.at changed:

   What|Removed |Added

 Attachment #107102|0   |1
is obsolete||

--- Comment #63 from bugzil...@cb-computerservice.at ---
Created attachment 107105
  --> https://bugs.freedesktop.org/attachment.cgi?id=107105&action=edit
WinDBG Result of LibO 4.3.0.4 beeing unresponsive with Quickstart enabled

WinDBG Result of LibO 4.3.0.4 beeing unresponsive with Quickstart enabled.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Michael Meeks  changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #64 from Michael Meeks  ---
Hi there; thanks so much for the trace :-)

> As requested by Michael Meeks, I just uploadet a WinDbg Result (don't know
> if this is what's called a stack trace?). I hope a developer can see
> more information in it then me, because to me it seems its missing any
> vital information.

So - this is tantelising =) you attached the debugger, got to the point that
you could ask for a stack trace, and then continued ;-) you need to type:

~* k

At least I think so by reading:
http://briolidz.wordpress.com/2013/11/17/windbg-some-debugging-commands/

Thanks !

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

bugzil...@cb-computerservice.at changed:

   What|Removed |Added

 Attachment #107105|0   |1
is obsolete||

--- Comment #65 from bugzil...@cb-computerservice.at ---
Created attachment 107109
  --> https://bugs.freedesktop.org/attachment.cgi?id=107109&action=edit
WinDBG Result of LibO 4.3.0.4 beeing unresponsive with Quickstart enabled

Hehe... I knew I wasn't done right. Thanks Michael for pointing me to the right
command. File is updated...
Any more things I can read from WinDbg? Its still running ;)

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

bugzil...@cb-computerservice.at changed:

   What|Removed |Added

 Attachment #107109|0   |1
is obsolete||

--- Comment #66 from bugzil...@cb-computerservice.at ---
Created attachment 107111
  --> https://bugs.freedesktop.org/attachment.cgi?id=107111&action=edit
WinDBG Result of LibO 4.3.0.4 beeing unresponsive with Quickstart enabled

Another run. Forgot the symbol-server on the previous one :/

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Joel Madero  changed:

   What|Removed |Added

 Status|NEEDINFO|NEW

--- Comment #67 from Joel Madero  ---
@buzilla2 - thanks for the kind words. I tend to default to what I said just
because we literally hear it every day. If you go through the few thousand
bugs, at least 1 in 10 have someone screaming "this is a blocker! Fix it now!"
or some such thing and . .  . as you can imagine, it can become
tiring/unmotivating/etc . . . reading it every day.

BTW the offer still stands for you to join QA ;) We could use people with your
skills (people who can follow instructions, do debugs, and write polite
messages). Let me know if you have literally any free time and I'll help
onboard you.

That being said - thanks so much for going the extra step and helping us narrow
down the problem. Moving this back to NEW

@Michael - should we somehow get those large files from bugzilla2?

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

bugzil...@cb-computerservice.at changed:

   What|Removed |Added

 Status|NEW |NEEDINFO

--- Comment #68 from bugzil...@cb-computerservice.at ---
> BTW the offer still stands for you to join QA ;) We could use people with
> your skills (people who can follow instructions, do debugs, and write polite
> messages). Let me know if you have literally any free time and I'll help
> onboard you.

@Joel Madero: Have you received my mail yesterday?

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-09-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Andras Timar  changed:

   What|Removed |Added

 Status|NEEDINFO|ASSIGNED
   Assignee|libreoffice-b...@lists.free |tima...@gmail.com
   |desktop.org |

--- Comment #69 from Andras Timar  ---
I started to work on this, I have everything I need (Windows, debugger,
reproduced problem, etc.). Let's see, if I can get anywhere with it...

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-01 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Andras Timar  changed:

   What|Removed |Added

 Status|ASSIGNED|NEW
   Assignee|tima...@gmail.com   |libreoffice-b...@lists.free
   ||desktop.org
 CC||matus.ku...@collabora.com,
   ||sberg...@redhat.com
   Keywords||bisected

--- Comment #71 from Andras Timar  ---
So far, I bisected the problem, and it went wrong at:

http://cgit.freedesktop.org/libreoffice/core/commit/?id=a384b21cc40818bf3c918951a086a30b5d9d8022

sfx: Use constructor feature for ShutdownIcon.

At that time there were a lot commits like this, they looked like a mechanical
conversions to me. Maybe this one contains a trivial error, that went in
unnoticed. Maybe Stephan or Matus can see it quickly.

Before this commit the quickstart icon appeared in systray, after this it did
not, I only saw soffice.bin and soffice.exe in task manager. I think it is the
root of the problem, quickstart component is not initialized properly.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-02 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #72 from Matúš Kukan  ---
(In reply to Andras Timar from comment #71)
> So far, I bisected the problem, and it went wrong at:
> 
> http://cgit.freedesktop.org/libreoffice/core/commit/
> ?id=a384b21cc40818bf3c918951a086a30b5d9d8022

Oh - great catch Andras, thanks!

So, yes, it's wrong and somehow got unnoticed.
I've tried to fix it in:
https://gerrit.libreoffice.org/#/c/11766
(ignore that CR: -1)

Could someone please verify if this works?
Then we could try to fix that unit test.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-02 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #73 from Andras Timar  ---
Matus, thanks for your patch! Now the QuickStart icon appears on the systray,
the only problem with it that I get a crash dialog and LibreOffice restart,
when I want to exit from it (right click on the systray icon, and select exit
from the popup menu).

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-02 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #74 from Andras Timar  ---
Maybe the crash is not related (and I'm testing libreoffice-4-3 not master).

(9ffbc.9eabc): C++ EH exception - code e06d7363 (first chance)
(9ffbc.9eabc): Access violation - code c005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
vcllo!Timer::ImplTimerCallbackProc+0x5d:
693c001d 8b4a0c  mov ecx,dword ptr [edx+0Ch]
ds:002b:dde9=

// find timer where the timer handler needs to be called
pTimerData = pSVData->mpFirstTimerData;
while ( pTimerData )
{
// If the timer is not new, was not deleted, and if it is not in the
timeout handler, then
// call the handler as soon as the time is up.
if ( (pTimerData->mnTimerUpdate < pSVData->mnTimerUpdate) &&
/* CRASH HERE ->*/   !pTimerData->mbDelete && !pTimerData->mbInTimeout )
{
// time has expired

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-02 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Andras Timar  changed:

   What|Removed |Added

 CC||wer...@schaeffer.net

--- Comment #75 from Andras Timar  ---
*** Bug 82810 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-02 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #76 from Stephan Bergmann  ---
(In reply to Andras Timar from comment #74)
> Maybe the crash is not related (and I'm testing libreoffice-4-3 not master).

it most likely is, see my comment to


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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-08 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Adolfo Jayme  changed:

   What|Removed |Added

 Whiteboard|BSA target:4.3.1|BSA target:4.3.1
   ||target:4.4.0

--- Comment #77 from Adolfo Jayme  ---
Matúš Kukan has committed a patch related to this issue.
It has been pushed to "master":

http://cgit.freedesktop.org/libreoffice/core/commit/?id=98bb53a5609f8651b0841e8326d7aa53fd56ab3b

fdo#80927: css.office.Quickstart should be single-instance service.



The patch should be included in the daily builds available at
http://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More
information about daily builds can be found at:
http://wiki.documentfoundation.org/Testing_Daily_Builds
Affected users are encouraged to test the fix and report feedback.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-09 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Andras Timar  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |FIXED

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-09 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Andras Timar  changed:

   What|Removed |Added

 CC||leopoldo.sag...@libero.it

--- Comment #78 from Andras Timar  ---
*** Bug 80466 has been marked as a duplicate of this bug. ***

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-09 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Andras Timar  changed:

   What|Removed |Added

 Whiteboard|BSA target:4.3.1|BSA target:4.3.3
   |target:4.4.0|target:4.4.0

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-09 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #79 from Kiss-Kálmán Dániel  ---
4.3.3.1 quickstart is working 

thanks Matúš and András and everyone

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-09 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #80 from Andras Timar  ---
(In reply to Kiss-Kálmán Dániel from comment #79)
> 4.3.3.1 quickstart is working 
> 
> thanks Matúš and András and everyone

Credit is due to Stephan Bergmann in the first place. :)

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-10 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #81 from bugzil...@cb-computerservice.at ---
Just testet in 4.3.4 DevBuild: Quickstart starts and exits correctly, and also
any other Quickstart function seems to work perfectly :)

Many thanks to everyone involved in fixing this :)

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-10 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

tommy27  changed:

   What|Removed |Added

 Status|RESOLVED|VERIFIED

--- Comment #82 from tommy27  ---
great to hear that. 
this bug is a nice example of good workflow and teamwork between users, QA and
developers. thumbs up for everybody!!!

I set status to VERIFIED.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #83 from Massimo  ---
Is this fixed in 4.3.3 or should I wait for 4.3.4? I am still on 4.2 branch
because of this bug.

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-30 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #84 from tommy27  ---
(In reply to Massimo from comment #83)
> Is this fixed in 4.3.3 or should I wait for 4.3.4? I am still on 4.2 branch
> because of this bug.

see the Whiteboard field: target:4.3.3 target:4.4.0

it means that the fix is already implemented in versions 4.3.3 and 4.4.0 so you
can safely upgrade to 4.3.3

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled

2014-10-31 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

--- Comment #85 from Massimo  ---
(In reply to tommy27 from comment #84)
> see the Whiteboard field: target:4.3.3 target:4.4.0
> 
> it means that the fix is already implemented in versions 4.3.3 and 4.4.0 so
> you can safely upgrade to 4.3.3

Thanks, it works perfectly!

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[Libreoffice-bugs] [Bug 80927] Win: crash with Quickstarter enabled and AOO parallel installed.

2014-07-27 Thread bugzilla-daemon
https://bugs.freedesktop.org/show_bug.cgi?id=80927

Michael Meeks  changed:

   What|Removed |Added

Summary|LibO crashes if |Win: crash with
   |Quickstarter is enabled |Quickstarter enabled and
   ||AOO parallel installed.

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