[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #35 from Marcus  ---
It also works for me now, version 5.0.5.2.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

Buovjaga  changed:

   What|Removed |Added

 Status|NEW |RESOLVED
 Resolution|--- |WORKSFORME

--- Comment #34 from Buovjaga  ---
Thanks. Let's set to WFM. If someone else still repros with 5.1.3, we can
change back to NEW.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #33 from Claudio Negri  ---
In my PC, with the same operating system and LibreOffice version 5.1.3.2, the
bug is fixed.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #32 from Claudio Negri ngr...@gmail.com ---
I can reproduce with LibreOffice version: 4.4.4.3
Operating system: Windows XP Professional SP3 Italian

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #29 from Gordo gordon1dr...@yahoo.com ---
I can reproduce.

1. Open Letter.odt.
2. Tools → Mail Merge Wizard.
3. In Steps, click on “3. Insert address block”.
4. Click on button “Select Address List”.
5. Click on Add button.
6. Select Addresses.ods and Open.
7. OK Select Address List.
8. In Steps, click on “8. Save, print or send”.
9. Click on “Save starting document” button.
10. Click Finish button.
11. Close document (I didn't save).
12. Exit application.
13. Open Letter.odt.
14. Tools → Mail Merge Wizard.
Result:
Hang.

Windows Vista 64
Version: 4.4.3.2
Build ID: 88805f81e9fe61362df02b9941de8e38a9b5fd16

Version: 5.1.0.0.alpha1+
Build ID: bf9c96238e33f63922af35c0c77ceb83ff447d3e
TinderBox: Win-x86@39, Branch:master, Time: 2015-05-27_07:04:47

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

   Severity|normal  |major

--- Comment #31 from Beluga todven...@suomi24.fi ---
Severity needs to be higher.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEW
 Ever confirmed|0   |1

--- Comment #30 from Beluga todven...@suomi24.fi ---
Let's set to NEW then.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #27 from ildflue pingju...@gmail.com ---
Seems no one takes care of this issue. But the issue does not go by itself.

New findings: seems the behavior is related to Fireforx!

* The merge can be done without problem if Firefox is not open with certain web
pages.

* The merge frozen if Firefor is open with certain webpages.

This may indicate that some conflicts of some components between these two.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #28 from Beluga todven...@suomi24.fi ---
(In reply to ildflue from comment #27)
 Seems no one takes care of this issue. But the issue does not go by itself.
 
 New findings: seems the behavior is related to Fireforx!
 
 * The merge can be done without problem if Firefox is not open with certain
 web pages.
 
 * The merge frozen if Firefor is open with certain webpages.
 
 This may indicate that some conflicts of some components between these two.

Please create a new bug report, get a backtrace of the freeze and attach it to
the report.
Windows backtrace instructions:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #25 from ildflue pingju...@gmail.com ---
(In reply to Jan-Marek Glogowski from comment #21)
 Please don't hijack a bug report. The original report was a freezing mail
 merge wizard, while you talk about mail merge wizard crashes

The fact is, sometimes it freezes at the start step, sometimes it crashes at
later stage. Should I start a new thread for the latter?  Or it would be better
to report / discuss it here?

 
 Also it's not clear, if you tested with the provided documents from the
 original reporter Marcus or have your own documents.
 

Yes, sure. I tested with the simple document from Marcus. 

  Did you delete ALL data sources before trying to reproduce the problem?

You should read the posts carefully before you reply.

 
 No freezing for me.

Your tests were almost meaningless. The OS talked is Win. You tested with
Linux.  

We are only trying to help. I have MS Office 2013 Pro for my daily work. I just
want to show my support to keep this and test it. I have supported it from
OpenOffice 1.0.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #26 from ildflue pingju...@gmail.com ---
(In reply to Jan-Marek Glogowski from comment #22)
 Development builds: http://dev-builds.libreoffice.org/daily/master/

I have tested it with 
***
Version: 4.4.2.1
Build ID: 93fc8832889bf050a10ec6d0171dae213adc9b55
Locale: en_GB
***

* Fresh installation
* Fresh profile
* Completely new Writer document
* Completely new Calc document as DB

Not work!

If everything is fresh, it does not work, you do not need to test it with any
other documents.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

Claudio Negri ngr...@gmail.com changed:

   What|Removed |Added

   Hardware|x86-64 (AMD64)  |All

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #24 from Claudio Negri ngr...@gmail.com ---
(In reply to Jan-Marek Glogowski from comment #21)
 Does this problem occur with the documents provided by Marcus?

Yes

 Can you please test current development build?

I re-tested with this installer:

master~2015-03-23_01.50.30_LibreOfficeDev_4.5.0.0.alpha0_Win_x86_en-US_de_ar_ja_ru_qtz.msi

Program version:

Version: 4.5.0.0.alpha0+
Build ID: ea59d42d2098e8be8b3ab9667922e8427ee4b714
TinderBox: Win-x86@62-TDF, Branch:MASTER, Time: 2015-03-23_01:50:30
Locale: it_IT

(installed after deleting the configuration folder and Addresses0.odb)
and the problem persists.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #23 from Marcus m...@bachhausen.com ---
 If you did something different, please add this information.
That's exactly what I did (but under Windows).

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #22 from Jan-Marek Glogowski glo...@fbihome.de ---
Development builds: http://dev-builds.libreoffice.org/daily/master/

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #21 from Jan-Marek Glogowski glo...@fbihome.de ---
(In reply to ildflue from comment #16)
 I was too eager of reporting it worked. It does NOT: When I tried to save
 the merged document, it crashed. 
 
 Tried many times, always crash while saving the merged document.

Please don't hijack a bug report. The original report was a freezing mail merge
wizard, while you talk about mail merge wizard crashes.

Also it's not clear, if you tested with the provided documents from the
original reporter Marcus or have your own documents.

(In reply to Marcus from comment #5)
 Did you delete ALL data sources before trying to reproduce the problem?

So I'm testing this on Linux, my dbgutil master build from
5623a63b9b6bd084060a88c701babe82eb0c4fb5 - as of 2015-03-20

 * Fresh profile: soffice -env:UserInstallation=file:///tmp/test
~/Documents/tdf#82855/Letter.odt
 * data sources (F4)
   * Registered databases...
   * Remove both existing
 * Close LO

 * soffice -env:UserInstallation=file:///tmp/test
~/Documents/tdf#82855/Letter.odt
 * mail merge wizard...
   * next = next = Select address list .. = add your ods = ok
   * cancel wizard
 * Close LO

 * soffice -env:UserInstallation=file:///tmp/test
~/Documents/tdf#82855/Letter.odt
 * mail merge wizard...
   * next = next = next = next = next = next
   * Save a single file
   * Finish

No freezing for me.

If you did something different, please add this information.

(In reply to Claudio Negri from comment #12)
 I have exactly the same problem.
 LibreOffice version: 4.4.1.2
 Operating system: Windows XP Professional SP3 Italian

Does this problem occur with the documents provided by Marcus?
Can you please test current development build?

=

Probably this is really a Windows specific problem, eventually even running the
32bit binary on a 64bit Windows. As I don't have Windows, I can't debug this.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #20 from ildflue pingju...@gmail.com ---
If it is necessary, I can make a video to show you guys how it happens.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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--- Comment #19 from ildflue pingju...@gmail.com ---
I know the reason why it does not work, at least for my case.

Spent a couple hours, tried piece by piece. 

It does not work when there is bullet items or numbering items using the format
of bullet or numbering.

No matter if there is merged field or not in the bullet / numbering items.

It works without these formatted items. 

It works with table, including merged fields in the table. I have a very
complicate table with lots of merged fields. 

Sounds not reasonable? I agree!

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

Marcus m...@bachhausen.com changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

--- Comment #18 from Marcus m...@bachhausen.com ---
 Marcus: what is your experience with 4.4.1?

I tested it with 4.4.1.2 and the problem still exists. I used my test files I
recently attached to this bug report.

By the way: I have a fresh Windows installation because of a new PC.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #17 from Beluga todven...@suomi24.fi ---
(In reply to ildflue from comment #16)
 I was too eager of reporting it worked. It does NOT: When I tried to save
 the merged document, it crashed. 
 
 Tried many times, always crash while saving the merged document.

You could try getting a backtrace and attaching it here.
Instructions for Win:
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #16 from ildflue pingju...@gmail.com ---
I was too eager of reporting it worked. It does NOT: When I tried to save the
merged document, it crashed. 

Tried many times, always crash while saving the merged document.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 Ever confirmed|0   |1

--- Comment #15 from Beluga todven...@suomi24.fi ---
ildflue: thanks for testing.

Marcus: what is your experience with 4.4.1?

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED
WORKSFORME, if the problem went away.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #14 from ildflue pingju...@gmail.com ---
It is very interesting. 

This morning Win 7 indicated there were more than 30 updates. Mail Merge of my
LO 4.3.6.2 did not work any more after the Windows updates installed.

Removed LO 4.3.6.2 and removed the profile folders.

Install LO 4.4.1, Mail Merge worked!

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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https://bugs.documentfoundation.org/show_bug.cgi?id=82855

--- Comment #13 from ildflue pingju...@gmail.com ---
The same issue here.

* Upgraded to 4.4, worked sometimes, not in other times.
* Upgraded to 4.4.1, not worked anymore
* Remove user profile data, reinstall and so on, no lucky
* Back to 4.3.6, works again

Win 7 Pro, EN, 64 bit.  

Address book is a Calc file.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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--- Comment #12 from Claudio Negri ngr...@gmail.com ---
I have exactly the same problem.
LibreOffice version: 4.4.1.2
Operating system: Windows XP Professional SP3 Italian

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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--- Comment #11 from Marcus m...@bachhausen.com ---
I renamed my profile folder and restartet LO. A new profile folder has been
created.

But I still have the freezing mail merge wizard.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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Jacques Guilleron guillero...@aol.com changed:

   What|Removed |Added

 CC||guillero...@aol.com

--- Comment #10 from Jacques Guilleron guillero...@aol.com ---
Hi Marcus, Beluga,

I could not reproduce with 
LO 4.3.0.0.beta1 Build ID: b7cfa1eab1cb1e94f71d6df6612b73f231d0bf92
LO 4.3.2.1 Build ID: f9b3ad49d92181b0a1fe7e76f785a2c2cd0847d3
LO 4.3.3.1 Build ID: 7d55112667c8fcddb67bc3803796b46c93aa56b0
 Windows 7 Home Premium.

I also could not find another related report. Perhaps is it a profile issue.
Can you Marcus try to rename your profile?
https://wiki.documentfoundation.org/Documentation/UserProfile#Resetting_the_User-Profile

Thank you,

Jacques

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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--- Comment #7 from Marcus m...@bachhausen.com ---
Created attachment 109392
  -- https://bugs.freedesktop.org/attachment.cgi?id=109392action=edit
Ods and Odt file to reproduce the problem

Letter.odt is the letter with the address fields and Addresses.ods contains the
records for the mail merge wizard.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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--- Comment #8 from Beluga todven...@suomi24.fi ---
(In reply to Marcus from comment #7)
 Created attachment 109392 [details]
 Ods and Odt file to reproduce the problem
 
 Letter.odt is the letter with the address fields and Addresses.ods contains
 the records for the mail merge wizard.

Sorry, I can't reproduce even with these.

Win 7 64-bit Version: 4.4.0.0.alpha2+
Build ID: b021b5983c62e266b82d9f0c5c6d8d8900553827
TinderBox: Win-x86@42, Branch:master, Time: 2014-11-12_00:19:18

Ubuntu 14.10 64-bit Version: 4.4.0.0.alpha2+
Build ID: 5bff4b016c4b44f4123e0e6a4fd4c0c4dc0cfa2d
TinderBox: Linux-rpm_deb-x86_64@46-TDF-dbg, Branch:master, Time:
2014-11-13_00:14:29

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

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--- Comment #9 from Marcus m...@bachhausen.com ---
Maybe I have to live with this bug then, as it seems to be not reproducible. As
I said, I could reproduce it in several test environments every time.

If there are any additional tests I can run or is any additional information I
can give, please tell me.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=82855

--- Comment #6 from Beluga todven...@suomi24.fi ---
(In reply to Marcus from comment #5)
 I tested it some minutes ago with the linked dev version. That version has
 exactly the same behaviour. The mail merge wizard freezes.
 
 Did you delete ALL data sources before trying to reproduce the problem?

No, I specifically did not delete my existing data sources, like your
instructions said. Could it be that the problem is with your .ods file? Does it
happen with other sources? Maybe you could attach the problematic file here for
testing. You can use this to strip out content:
https://wiki.documentfoundation.org/QA/BugReport/Attachments#Confidential_Attachments

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=82855

--- Comment #5 from Marcus m...@bachhausen.com ---
I tested it some minutes ago with the linked dev version. That version has
exactly the same behaviour. The mail merge wizard freezes.

Did you delete ALL data sources before trying to reproduce the problem?

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=82855

Beluga todven...@suomi24.fi changed:

   What|Removed |Added

 CC||todven...@suomi24.fi

--- Comment #2 from Beluga todven...@suomi24.fi ---
Could not reproduce.

Win 7 64-bit Version: 4.4.0.0.alpha1+
Build ID: 8b21b5cbe78945b27525b4ce78ae3d981f90590f
TinderBox: Win-x86@39, Branch:master, Time: 2014-11-06_03:55:51

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=82855

--- Comment #3 from Marcus m...@bachhausen.com ---
Then I have to wait for the final release of 4.4 and test it again.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=82855

--- Comment #4 from Beluga todven...@suomi24.fi ---
(In reply to Marcus from comment #3)
 Then I have to wait for the final release of 4.4 and test it again.

You can try right now by installing a dev version. It will install separately
of your stable version and you can uninstall it when you are done.
Here is the latest current build:
http://dev-builds.libreoffice.org/daily/master/Win-x86@42/2014-11-06_22.54.57/
Here is the parent directory:
http://dev-builds.libreoffice.org/daily/master/

The @numbers at the end of the Win directories refer to the build machines.

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[Libreoffice-bugs] [Bug 82855] MAILMERGE: Mail Merge Wizard not working anymore (freezes) when a data source exists

[bugzilla-daemon]

https://bugs.freedesktop.org/show_bug.cgi?id=82855

Marcus m...@bachhausen.com changed:

   What|Removed |Added

   Hardware|Other   |x86-64 (AMD64)

--- Comment #1 from Marcus m...@bachhausen.com ---
Windows 7 x64

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