[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 Joel Madero changed: What|Removed |Added Status|REOPENED|RESOLVED Resolution|--- |FIXED --- Comment #14 from Joel Madero --- Please don't reopen bugs unless you are positive it's the same problem. Please report a new bug. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 grofaty changed: What|Removed |Added Status|RESOLVED|REOPENED Resolution|FIXED |--- Ever confirmed|0 |1 --- Comment #13 from grofaty --- I am reopening this bug report. I can't exactly reproduce the problem like described in bug report (first post), but today I have been working with LibreOffice Writer and Calc and it is pure hell, it just crashes every two to three minutes. Some times it crashes 10 times in minute and then like 5 minute without crash. Totally useless... Crashing got from bad to worse. It is hard from my perspective, because I don't use LibreOffice for like 10 days, then when I need it like writing some documentation then I need it for 3 hours. Today I have used LibreOffice in deep. Need to write some document. What I have found now I just can't reproduce the bug, it just can't be reproduced. It crashes on no particular action, it crashed: 1. On copy/paste some text (something like first post of this report). But not always. 2. Copy/paste image from another program. But not always. 3. After typing some text, nothing in particular and never know when crash will appear. 4. After for example clicking on an Autospell check icon from toolbar etc. At some point I counted and I need to recover a file 15 times per minute. But it happen even bigger problem. At one moment my document was quite large and after clicking repair document after crash and document recovered and LibreOffice crashes right away and doing this for 5 times in a role. So now I am in trouble of opening a document and continue working on it. At this point I needed to work and finish because of a death line and I was forced to do the following: 1. Uninstall LibreOffice 4.3.2.2. 2. Manually deleted install left overs from C:\Programs\LibreOffice4 (my install dir). 3. Install 4.2.6.2 back into same location C:\Programs\LibreOffice4 And now I was able to open crashed document and recovery went OK and now after 3 hours of full time work with Writer I NEVER faced the crash again. So it looks like there is some nasty bug in LibreOffice 4.3.2.2 that was introduced somewhere between 4.2.6.2 and 4.3.2.2. The whole point is crash is totally unpredictable and not reproducable. I don't think someone will gonna be able to reproduce the problem. But in my humble opinion it got to be something wrong with Python. I suggest that some developer looks into debug file I have created few days ago. Please do contact me I am willing to make any additional test if required. Until fixed I am stuck to LibreOffice 4.2.6 branch. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 Joey Reid changed: What|Removed |Added Status|UNCONFIRMED |RESOLVED Resolution|--- |FIXED --- Comment #12 from Joey Reid --- Marking it as fixed since a clean profile solved the problem and we cannot reproduce it. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 --- Comment #11 from grofaty --- @tommy27, it looks like to me. The problem appeared after installing LibreOffice 4.3.2.2 over 4.2.6.2, but I have done such a migration many many times. So it also could be some left over from any other previous migration. Final point is uninstalling and manually deleting left overs and installing 4.3.2.2 again solves the problem. But you never know, maybe some other product on my PC has corrupted some Python variable or something similar and LibreOffice stopped working. Maybe I should install 4.3.2.2 over existing 4.3.2.2 (the same version), but I haven't tried that and I don't have exact environment anymore (I have deleted virtual machines, because I have found work-around for the problem). @oscar valenzuela, I am not sure about OSX, but if I am not mistaken, Python is only embed in LibreOffice for Windows. On Linux it is used default package already installed on Linux distribution. I am not sure about OSX. So in my humble opinion the only relevant test is Windows, because LibreOffice install has some specifics about Python embed install. I hope I am not mistaken, this is as far as I remember reading some LibreOffice document few months ago. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 --- Comment #10 from oscar valenzuela --- No repro in LibreOffice (Dev) 4.4.0 alpha1 under Mac OS X 10.10 (Yosemite) x86-64. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 tommy27 changed: What|Removed |Added CC||ba...@quipo.it --- Comment #9 from tommy27 --- so basically the bugs is only reproducible if you install 4.3.2.2 over 4.2.6.2? is it correct? -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 --- Comment #8 from grofaty --- Hi, I reverted virtual machine back to original state before TEST 1 in my previous post, so now LibreOffice Writer crashes again as expected. TEST 4 1. I didn't uninstall Gimp or Komodo Edit. 2. Uninstall LibreOffice 4.3.2.2 3. Manually delete C:\Programs\LibreOffice4 directory (this is directory where I have had LibreOffice installed), to make sure all uninstall left overs are removed. I haven't deleted profile from C:\Users\[user]\AppData\Roaming\LibreOffice\4 - so profile hasn't been touched. 4. Install LibreOffice 4.3.2.2 (the same one as uninstalled) back to directory C:\Programs\LibreOffice4 5. Try to reproduce the problem and I can't. So problem solved. When I installed LibreOffice 4.3.2.2 I installed it over EXISTING installation of LibreOffice 4.2.6.2 which was working fine without crashing. I don't know it looks to me that there was some left over from previous install. I always installed LibreOffice in existing installation. Maybe something has left over from 4.2.6.2 or even one of the previous one. So I suggest to look into installation program if it does everything as expected. P.S. I manage to fix the problem fighting with it several days, but some non-technical user may just leave LibreOffice as broken. Regards -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 --- Comment #7 from grofaty --- I have been searching the web and I see other non-LibreOffice users also experience the same Python crash error. It looks like there is something wrong with embed Python that is fighting with some other program that also has embed Python in it. http://blenderclan.tuxfamily.org/html/modules/newbb/viewtopic.php?topic_id=36497 https://mail.python.org/pipermail/python-list/2013-June/649908.html https://superuser.com/questions/223556/can-not-make-work-python-in-windows-7-64-bits I tried to search for other Python.exe files on my disk: C:\>dir python.exe /s Volume in drive C has no label. Volume Serial Number is DCD7-FA64 Directory of C:\Programs\ActiveStateKomodoEdit8\lib\python 06.06.2013 12:4527.136 python.exe 1 File(s) 27.136 bytes Directory of C:\Programs\gimp2\Python 15.05.2013 21:4326.624 python.exe 1 File(s) 26.624 bytes Directory of C:\Programs\LibreOffice4\program 18.09.2014 17:1619.232 python.exe 1 File(s) 19.232 bytes Directory of C:\Programs\LibreOffice4\program\python-core-3.3.3\bin 18.09.2014 12:1927.136 python.exe 1 File(s) 27.136 bytes What I can see from above result there are Komodo Edit and Gimp programs that are also using embed Python. I am using Windows in virtual machine, so I can play around and make several clean tests. I did the following: TEST 1 a) Uninstall Gimp. b) Try to reproduce a problem in LibreOffice Writer also debugging with WebDbg tool and there is Python crash in WebDbg. TEST 2 c) Additionally uninstall Komodo Edit. d) Try to reproduce a problem in LibreOffice Writer also debugging with WebDbg tool and there is Python crash in WebDbg. TEST 3 e) Additionally uninstall LibreOffice and manually delete C:\Programs\LibreOffice4\ installation directory. f) Install LibreOffice 4.3.2 (the same version that was installed up to know). g) Try to reproduce a problem in LibreOffice Writer, but problem does not appear any more! Problem solved. It is possible that some Pyhton variables are prior to TEST 3 still pointed to some other now non-existing path, so reinstall helped a bit. I will try to play around when I have time to, to really see what is going on. -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 --- Comment #6 from Joel Madero --- Nope - that's sufficient for now. Thanks! We're always looking for new talent to join QA in triaging bugs. Since you were able to follow the instructions and get a backtrace, it would be great if you had a bit of time to help us get through our list of unconfirmed bugs. Send me an email if you're interested! Thanks :-D -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 --- Comment #5 from grofaty --- Created attachment 108292 --> https://bugs.freedesktop.org/attachment.cgi?id=108292&action=edit backtrace I have installed WinDbg tool following instructions: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg I am attaching backtrace file. Hope this helps. I am not an expert, but there is interesting error: Fatal Python error: Py_Initialize: can't initialize sys standard stream It looks like Python (probably integrated LibreOffice Python) crashes at initialize process. Just for note, I my LibreOffice is installed in the following path: C:\Programs\LibreOffice4. Is Python expecting some other path like C:\Program files\LibreOffice4 or something? Do you need some additional info? -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 --- Comment #4 from Joel Madero --- Ubuntu 14.04 x64 - copy/paste from firefox. No crash. If you'd like to do a debug for us that'd be fantastic: https://wiki.documentfoundation.org/Development/How_to_debug#Debugging_with_WinDbg_.28on_Windows.29 -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
[Libreoffice-bugs] [Bug 85056] Writer crash after copy paste specific text
https://bugs.freedesktop.org/show_bug.cgi?id=85056 Joel Madero changed: What|Removed |Added Keywords||regression Priority|medium |high CC||jmadero@gmail.com Summary|[REGRESSION] Writer crash |Writer crash after copy |after copy paste specific |paste specific text |text| Severity|critical|major -- You are receiving this mail because: You are the assignee for the bug. ___ Libreoffice-bugs mailing list Libreoffice-bugs@lists.freedesktop.org http://lists.freedesktop.org/mailman/listinfo/libreoffice-bugs
