[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

Julien Nabet  changed:

   What|Removed |Added

   Keywords|wantBacktrace   |

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

Xisco Faulí  changed:

   What|Removed |Added

 Status|NEEDINFO|RESOLVED
 Resolution|--- |INSUFFICIENTDATA

--- Comment #10 from Xisco Faulí  ---
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20161010

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

--- Comment #9 from Xisco Faulí  ---
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

Sun, 11 Sep 2016 21:43:24 +0200

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

Jean-Baptiste Faure  changed:

   What|Removed |Added

 Status|UNCONFIRMED |NEEDINFO
 CC||jbfa...@libreoffice.org
 Ever confirmed|0   |1

--- Comment #8 from Jean-Baptiste Faure  ---
(In reply to kylmonh from comment #7)
> I did a few research on my free time...
> 
> Downgrading the nvidia-driver to 352.55 does not change the problem.

And if you use the Nouveau driver (free driver) instead of the proprietary one
?

Best regards. JBF

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

--- Comment #5 from kylm...@gmail.com ---
Hi Julien,

Im' using Gentoo base system 2.2, the graphics card is a Geforce GTX 460 M and
nvidia driver is 355.11-r2.

> - disable OpenGl
> - disable Use Hardware acceleration
> - disable Use Anti aliasing

Did all three, nothing better.

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

--- Comment #7 from kylm...@gmail.com ---
I did a few research on my free time...

Downgrading the nvidia-driver to 352.55 does not change the problem.

Downgrading LO to 4.4.5.2, contrary to what I wrote in my first post, does not
change the problem - which is *really weird* since I've used 4.4.5.2 for some
time without any trouble before last upgrade to LO 5. This leads me to think an
underliying library has been upgraded somewhere and this triggers the bug.

For some time (yesterday), changing OpenGL interface to use the X11 one instead
of the NVidia (Gentoo's command eselect opengl) one solved the problem. Maybe
the bug does not triggers on sundays :-)

I'm trying to pinpoint which underlying stuff ould be responsible. This may
take some time...

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

--- Comment #6 from Julien Nabet  ---
Thank you for your feedback. I must recognize I'm a bit stuck :-(

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

--- Comment #3 from kylm...@gmail.com ---
Well, getting a backtrace is tricky.

If everything is run on the same machine (X server and LO), the X server crash
prevents getting any kind of trace (LO/gdb killed instantly).

So I ran LO on a (single-headed) system with remote display on the multi-head
system. Got a crash, but the gdbtrace does not seem very useful (see above).

What I get are messages in the X server log :

With a remote session :

[ 77499.917] (EE) Backtrace:
[ 77500.053] (EE) 0: /usr/bin/X (xorg_backtrace+0x56) [0x58f646]
[ 77500.053] (EE) 1: /usr/bin/X (0x40+0x1936b9) [0x5936b9]
[ 77500.053] (EE) 2: /lib64/libc.so.6 (0x7efccbffe000+0x33230) [0x7efccc031230]
[ 77500.053] (EE) 3: /usr/lib64/xorg/modules/drivers/nvidia_drv.so
(0x7efcc793e000+0xc4263) [0x7efcc7a02263]
[ 77500.053] (EE) 4: /usr/lib64/xorg/modules/drivers/nvidia_drv.so
(0x7efcc793e000+0x58dfb6) [0x7efcc7ecbfb6]
[ 77500.053] (EE) 
[ 77500.054] (EE) Floating point exception at address 0x7efcc7a02263

Or, with a local session :
[ 79855.401] (EE) Backtrace:
[ 79855.401] (EE) 0: /usr/bin/X (xorg_backtrace+0x56) [0x58f646]
[ 79855.401] (EE) 1: /usr/bin/X (0x40+0x1936b9) [0x5936b9]
[ 79855.401] (EE) 2: /lib64/libc.so.6 (0x7fbdb620b000+0x33230) [0x7fbdb623e230]
[ 79855.401] (EE) 3: /usr/bin/X (xf86Wakeup+0x123) [0x475fa3]
[ 79855.401] (EE) 4: /usr/bin/X (WakeupHandler+0x6b) [0x43bc5b]
[ 79855.401] (EE) 5: /usr/bin/X (WaitForSomething+0x1c3) [0x58cc83]
[ 79855.401] (EE) 6: /usr/bin/X (0x40+0x36e11) [0x436e11]
[ 79855.401] (EE) 7: /usr/bin/X (0x40+0x3b116) [0x43b116]
[ 79855.402] (EE) 8: /lib64/libc.so.6 (__libc_start_main+0xf5) [0x7fbdb622b855]
[ 79855.402] (EE) 9: /usr/bin/X (_start+0x29) [0x425629]
[ 79855.402] (EE) 
[ 79855.402] (EE) Segmentation fault at address 0x38

There may be  have some weird interaction between LO and Nvidia.

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

--- Comment #2 from kylm...@gmail.com ---
Created attachment 121009
  --> https://bugs.documentfoundation.org/attachment.cgi?id=121009=edit
Gdbtrace.log with X remote display on multihead system

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

--- Comment #4 from Julien Nabet  ---
In Tools/Options/View, did you try to:
- disable OpenGl (uncheck Use OpenGL for all rendering)
- disable Use Hardware acceleration
- disable Use Anti aliasing
?

Also could you provide:
- precise Gentoo version
- precise model of your Nvidia graphic card
- detailed version of your Nvidia driver
?

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[Libreoffice-bugs] [Bug 96200] Resizing non-empty window on multihead/nvidia crashes X server

[bugzilla-daemon]

https://bugs.documentfoundation.org/show_bug.cgi?id=96200

Julien Nabet  changed:

   What|Removed |Added

   Keywords||want-backtrace
 CC||serval2...@yahoo.fr

--- Comment #1 from Julien Nabet  ---
Would it be possible you retrieve a backtrace? (see
https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace)

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