[Libreoffice-qa] Bugzilla Down?

2012-09-04 Thread Rainer Bielefeld

Hi,

After it has been running a little bumpy all morning it seems Bugzilla 
is down now?


I get:

Internal Server Error

The server encountered an internal error or misconfiguration and was 
unable to complete your request.


Please contact the server administrator, sitewrangl...@freedesktop.org 
and inform them of the time the error occurred, and anything you might 
have done that may have caused the error.


More information about this error may be available in the server error log.

Best regards

Rainer
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Re: [Libreoffice-qa] Regression test (Moztrap) test case localization temporary solution.

2012-09-04 Thread Sophie Gautier

Hi Yifan,
On 04/09/2012 04:35, Yifan Jiang wrote:

Hi Sophie, Petr, all,

Thanks for the discussion and sorry for the late response that I was busy of
other works these days :(

no problem :)


Visually the second one is also my most favorite, so let's start here.

In this week, I will arrange time to update the test cases and make their
format consistent with the prototype 2.

 http://vm12.documentfoundation.org/manage/case/99/


ok, thanks a lot.


@Sophie, As for the 3.6.3 testing, do you have an estimation when would it be
happening? Currently there are only English cases in the database migrated
from Litmus. We will still need some time to migrate other language versions
before arranging tests. Looking back to Litmus, there are 4 languages version
of test cases: en/de/fr/pt-Br, if necessary we could also create Ja section
awaiting for input.


It will be on week 41, but it's more because I need deadlines than a 
really fixed date ;) How do you migrate the tests, would I be able to 
give an hand or is by using some scripts or some magic ? As for the 
languages, I'll ask on the list for motivated teams and will tell you.


As for the l10n related hacking, they need large scope of changes in both
frontend and backend. I would plan at least 1 dev month to do all the stuff
including: Moztrap UI l10n implementing, test case l10n hacking and the
relevant tests before they are good enough to be online.


ok, thanks for this estimation, that will help me in my research for 
funding.


Kind regards
Sophie
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Re: [Libreoffice-qa] Bugzilla Down?

2012-09-04 Thread Lionel Elie Mamane
On Tue, Sep 04, 2012 at 08:31:37AM +0200, Rainer Bielefeld wrote:

 After it has been running a little bumpy all morning it seems
 Bugzilla is down now?

Got the same, seems back up now.

-- 
Lionel
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Re: [Libreoffice-qa] Triage Project Update

2012-09-04 Thread Nino Novak
Hi Joel,

Am 04.09.2012 19:18 schrieb Joel Madero:

 I have done a complete update of the google document, this being said, if
 you named a sheet to your name, it's gone. Noel pointed out that a lot of
 the bugs on the sheet were already triaged so I just started from scratch.
 I'm still hoping the web team can help us move this away from google docs
 and get it automated a bit but for now, it is what it is.

I'm not sure to understand what you want to have automated, could you elaborate
just a little bit (or - if you have done so already - point me to the archived
mail)?

Thanks,
Nino
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Re: [Libreoffice-qa] Triage Project Update

2012-09-04 Thread Nino Novak
Am 04.09.2012 21:52 schrieb Joel Madero:
 Basically it would be really nice to be able to group and assign bugs the
 way that the document does. I think bugs are much more manageable this way
 and we've seen a relative spike in QA triaging activity since starting the
 process this way.

Ok, I see: it makes the process a bit more transparent/obvious. And thus is more
pleasant and possibly invites more contributors.


 Not sure if you looked at the document but it's basically
 manual everything,

I looked at it but could not see what is so special with it...

I'll try to compare (please comment if you find this inadequate):


 I download FDO bugs to Calc, group them based on
 Component,

can be done by a bugzilla query

 then manually copy and paste into groupings of no more than 50.

(is this really that important? for crowdsourcing, it might suffice to do
coordination by e-mail)

 It would be incredibly nice to have the list updated automatically based on
 FDO, group the bugs based on component and then group each of those to a
 max of 50 bugs per group.

if it's a live query, it's current every time you run it

 If each group of 50 could then be assigned to a
 user it would be easy for members of QA to get involved with this project
 and get this back log taken care of.

Ok, I don't know how to build such chunks of 50 bugs using a query - but - is it
so important? Couldn't we use e.g. time periods (weeks or months) to group the
bugs? Then the number would not be constant but who cares?


 I'm not sure if this is possible or
 incredibly time consuming (if it is, probably not worth it).

I don't know either but wanted to understand what exactly is needed and if it's
possible to find (slightly) different solutions which can be implemented more
quickly (or are already existing but not thought of)


 It would be
 even better if we, as the QA team could do a custom group and then it
 could assign us bugs based on that. For instance, I'm a QA member and I
 want to do 20 bugs that are either Writer, Calc or Presentation, and I want
 the oldest bugs (in terms of those that have been left UNCONFIRMED for the
 longest period of time). It could then give me the list and allow me to
 assign myself to the group, and thus prevent other QA members from getting
 those bugs in their list when they do a custom search.

There is a QA Contact field which has not been used extensively (at least
according to my recent search). Could it be used for this purpose? (Rainer? 
Björn?)


 Sorry I felt like that was a bit of rambling, let me know if you need it
 clarified, I can hardly understand it myself ;)

So let me be a bit of a devil's advocate, aka clarification helper :-)

(I've been working in a project as QA helper years ago for several months, they
used excel sheets, so I think I understand the need to master the bugs, and to
make the processes transparent and obvious. And thus lower the entry barrier for
noobs, too btw.)

So my present guess would be:
- asking for a web tool is ok but - if there's no better tools ATM, let's stay
with google docs for the time coming
- but let's also try to use bugzilla itself as much as possible
- we have also the wiki, but I do not see much advantage of using it compared to
a google spreadsheet as it does not support storing/handling structured data.
But it's a web, so we can document all processes nicely and link the documents
in the wiki.

Regards,
Nino
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Re: [Libreoffice-qa] Triage Project Update

2012-09-04 Thread Joel Madero
I agree that FDO has some benefits but the limitation is really that 
each user is needed to query every time,  the possibility of overlap is 
great, and no one is really responsible for an individual bug until the 
query is made and someone takes the time to look into it. I'm not sure 
if others would agree but it seems like having a group of 50 or so and 
being able to just do those at your convenience makes people more likely 
to help and feel like their is an end in sight for their portion. This 
is vs. just seeing a never ending list from FDO or even having to 
teach new users (or even not new users) exactly what to search for 
every time with FDO.


Similar to how developers assign themselves bugs and then can just go 
look at their own bugs (My Bugs) it would be nice to have this ability 
for QA triagers but have it somewhat automated since it's just triaging, 
not programming. In the long run (once we're through the back log of 
650+ that are really old), it would be amazing if we had a team of QA 
staff that signed up to have bugs auto assigned to them for triaging. 
What I imagine:


QA triagers sign up for components they are willing to triage and 
their max load
New bug is reported, if the bug has a component listed the bug gets 
auto assigned for triaging purposes according to some rule(s)


For now the google docs works, FDO does not as it is now but I'll 
discuss this further with Bjoern, Petr  Rainer to see if we can come up 
with something more functional than the chaos that is FDO :) Or maybe 
I'm just not familiar enough with FDO to really feel comfortable myself 
with it, this is more likely than not true :)




Best Regards,
Joel





On 09/04/2012 01:53 PM, Nino Novak wrote:

Am 04.09.2012 21:52 schrieb Joel Madero:

Basically it would be really nice to be able to group and assign bugs the
way that the document does. I think bugs are much more manageable this way
and we've seen a relative spike in QA triaging activity since starting the
process this way.

Ok, I see: it makes the process a bit more transparent/obvious. And thus is more
pleasant and possibly invites more contributors.


  Not sure if you looked at the document but it's basically

manual everything,

I looked at it but could not see what is so special with it...

I'll try to compare (please comment if you find this inadequate):


  I download FDO bugs to Calc, group them based on

Component,

can be done by a bugzilla query

  then manually copy and paste into groupings of no more than 50.

(is this really that important? for crowdsourcing, it might suffice to do
coordination by e-mail)


It would be incredibly nice to have the list updated automatically based on
FDO, group the bugs based on component and then group each of those to a
max of 50 bugs per group.

if it's a live query, it's current every time you run it

  If each group of 50 could then be assigned to a

user it would be easy for members of QA to get involved with this project
and get this back log taken care of.

Ok, I don't know how to build such chunks of 50 bugs using a query - but - is it
so important? Couldn't we use e.g. time periods (weeks or months) to group the
bugs? Then the number would not be constant but who cares?


  I'm not sure if this is possible or

incredibly time consuming (if it is, probably not worth it).

I don't know either but wanted to understand what exactly is needed and if it's
possible to find (slightly) different solutions which can be implemented more
quickly (or are already existing but not thought of)


  It would be

even better if we, as the QA team could do a custom group and then it
could assign us bugs based on that. For instance, I'm a QA member and I
want to do 20 bugs that are either Writer, Calc or Presentation, and I want
the oldest bugs (in terms of those that have been left UNCONFIRMED for the
longest period of time). It could then give me the list and allow me to
assign myself to the group, and thus prevent other QA members from getting
those bugs in their list when they do a custom search.

There is a QA Contact field which has not been used extensively (at least
according to my recent search). Could it be used for this purpose? (Rainer? 
Björn?)



Sorry I felt like that was a bit of rambling, let me know if you need it
clarified, I can hardly understand it myself ;)

So let me be a bit of a devil's advocate, aka clarification helper :-)

(I've been working in a project as QA helper years ago for several months, they
used excel sheets, so I think I understand the need to master the bugs, and to
make the processes transparent and obvious. And thus lower the entry barrier for
noobs, too btw.)

So my present guess would be:
- asking for a web tool is ok but - if there's no better tools ATM, let's stay
with google docs for the time coming
- but let's also try to use bugzilla itself as much as possible
- we have also the wiki, but I do not see much advantage of using it compared to
a google spreadsheet as it