Re: [Libreoffice-qa] Reminder: QA Meeting on Wednesday

2015-11-24 Thread Joel Madero
Hi Pedro,


> It is impossible for me to join at the 13:00 but I would like to leave two
> questions:

That's unfortunate, we should talk about moving the time and/or finding
some other way to get dedicated people like yourself on live chat during
meeting.
>
> Isn't 16% of Regressions something that TDF should be worried about? 
I'm not sure what "worried about" really means. If a major issue was
resolved and the side effect is a minor regression, not so much. If
instead there are a ton of minor fixes that have created crashers, more
of an issue. I'd need a lot more information to adequately judge the
problem.
>
> How can QA (Quality Assurance) and TDF motivate the Devs to worry about the
> consistency of the program?

From QA perspective it's not our job to judge or dictate how developers
work. They are volunteers, and they should be respected like volunteers.
What we can do is the same that we could always do:
1) Narrow down the version where the problem came to be;
2) Bibisect/bisect -- CRUCIAL
3) Appropriately tag whiteboard
4) Appropriately deal with severity/priority.

Beyond that, it's out of our control and stressing about how developer
volunteers spend their time is not in anyone's best interestin
particular if we're falling short on our side (specifically bibisecting).

Finally, the only other advise I would give is raising the worst (and
*fully* triaged) regressions up to Robinson so that he can bring them up
during ESC. This is particularly useful when we can identify the
specific person who accidentally caused the regression and try to see if
they can fix it quickly.

Before demanding a lot of other's time, I personally would prefer we do
our job as good as possible.


Best,
Joel

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Re: [Libreoffice-qa] Reminder: QA Meeting on Wednesday

2015-11-24 Thread Robinson Tryon
On Tue, Nov 24, 2015 at 5:42 PM, Pedro  wrote:
> It is impossible for me to join at the 13:00

Ah, that's too bad!

>  but I would like to leave two
> questions:
>
> Isn't 16% of Regressions something that TDF should be worried about?
>
> (713 out of 4419 open bugs, according to
> http://nabble.documentfoundation.org/Libreoffice-qa-Minutes-of-ESC-call-2015-11-19-tp4166818.html)

I definitely would like to see that percentage drop, just as I'd like
to see our outstanding bug pool drop to at least half. As Bubli
pointed out last week, there is a certain amount of interpretation to
how we categorize and prioritize a "data loss bug":
"Loss of some 10k row sheet full of 2 years of scientific work data is
in slightly different category than, dunno, loss of text highlighting
in an article," so perhaps some of our bugs might need re-evaluation,
and/or we might need to consider regressions in a slightly different
light?

>
> How can QA (Quality Assurance) and TDF motivate the Devs to worry about the
> consistency of the program?

I think we're pretty consistent on providing QA/Bugzilla stats to the
devs, as well as searching-out some critical/widely-affecting bugs and
getting those in their field of vision.

REMINDER: If any of you run into high-priority bugs, or issues that
are maybe less dangerous/harmful, but have been affecting large
numbers of our users, please feel free to email me about them. I can't
take everything in our bugtracker to the ESC, but I do try to bring as
many important issues there as possible.

From purely a usability standpoint, I think that our current workflows
have been quite successful at identifying some of the most common and
annoying issues, and squishing those bugs, however I think that it's
quite possible that we've concurrently been recording and triaging a
host of other bugs that, although valid, are much less urgent. We
don't currently have a consistent, generalized plan to cull valid,
open bugs from the bugtracker without a fix, and so I see these
numbers may continue to increase until we can wrangle enough
contributors (QA and devs) for us to manage what's incoming AND attack
the backlog.

>
> Looking forward to see some answers/opinions in the QA meeting minutes.

I'll bring up the topic in the chat. I think input from devs could be
helpful as well, but starting with QA seems like a very good place to
start.

--R

>
> Regards,
> Pedro
>
>
>
> --
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-- 
Robinson Tryon
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LibreOffice Community Outreach Herald
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Re: [Libreoffice-qa] Reminder: QA Meeting on Wednesday

2015-11-24 Thread Pedro
It is impossible for me to join at the 13:00 but I would like to leave two
questions:

Isn't 16% of Regressions something that TDF should be worried about? 

(713 out of 4419 open bugs, according to
http://nabble.documentfoundation.org/Libreoffice-qa-Minutes-of-ESC-call-2015-11-19-tp4166818.html)
 

How can QA (Quality Assurance) and TDF motivate the Devs to worry about the
consistency of the program?

Looking forward to see some answers/opinions in the QA meeting minutes.

Regards,
Pedro



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[Libreoffice-qa] Reminder: QA Meeting on Wednesday

2015-11-24 Thread Robinson Tryon
Hi all,
Just a quick reminder that we have our next QA Meeting on Wednesday.

Come say hi in #libreoffice-qa and bring your questions with you!

Cheers,
--R



-- 
Robinson Tryon
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[Libreoffice-qa] Annual report reminder, participate now!

2015-11-24 Thread Sophie
Hi all,

This is a reminder that we will very soon begin to work on the annual
report. If you have not done so yet, please fill the pad with any
information that is relevant to the report and the community activities.
Last year we had a very nice and interesting one, it was all due to your
help in writing it, we hope to have even more to compile this year :)
Thanks a lot in advance for your help!
http://pad.documentfoundation.org/p/annualreport

Cheers
Sophie

-- 
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Co-founder - Release coordinator
The Document Foundation
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