Re: [Libreoffice-qa] Adding a field for crash reports to bugzilla

[Markus Mohrhard]

Hey,

On Wed, Jun 15, 2016 at 6:16 PM, Markus Mohrhard <
markus.mohrh...@googlemail.com> wrote:

> Hey,
>
> does anyone here have a problem with me adding a field for crash report
> ids to bugzilla. I would modify the message in the dialog that tells the
> user about the crash to post the crash id to a bug report.
>
> We would most likely also use that to map bug reports to crash reports.
>
> It looks like a cleaner solution than using the see also field.
>
> Regards,
> Markus
>


We have such a field now. I will update the text in the dialog that tells
the user about a crash and will implement a set of scripts to sanitize the
input and keep bugzilla and the crash reporter in sync.

I might also look into adding a button for logged-in users of the crash
report site to automatically generate a bug report.

If you have any comments or improvement requests please let me know.

Regards,
Markus
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Re: [Libreoffice-qa] Adding a field for crash reports to bugzilla

[Markus Mohrhard]

Hey Stuart,

On Wed, Jun 15, 2016 at 7:20 PM, V Stuart Foote 
wrote:

> Markus,
>
> This sounds great,  assisting the users to post the minidump details to BZ
> should help both QA triage, and developer response.  And of course the QA
> Wiki will need to include some guidance on what to do with the minidumps.
>
> Two questions...
>
> 1.) can our BZ infrastructure grow to hold increase of  minidumps that
> would
> result? Or do all the uploaded BreakPad dumps go to other infrastructure--
> and BZ will only have links to pull?
>


This is only about the crash id which is just a long UUID. The reports go
to the crashreporting infrastructure. The minidumps are never seen directly
by a developer or a QA person. This is just a way to link the two systems.


>
> 2.) will we be doing something for the OS X builds?  Is there a way to link
> Crash Reporter.app dumps to BreakPad on OS X and upload those dumps as
> well?
> Covering Linux, and Windows but not OS X would be unfortunate.
>


There are no plans to include it for OSX right now. The server side can
handle it but I don't plan to work on it and it will surely not be part of
the 5.2 release.

Regards,
Markus


>
> Stuart
>
>
>
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Re: [Libreoffice-qa] Adding a field for crash reports to bugzilla

[V Stuart Foote]

Markus,

This sounds great,  assisting the users to post the minidump details to BZ 
should help both QA triage, and developer response.  And of course the QA
Wiki will need to include some guidance on what to do with the minidumps.

Two questions...

1.) can our BZ infrastructure grow to hold increase of  minidumps that would
result? Or do all the uploaded BreakPad dumps go to other infrastructure--
and BZ will only have links to pull?

2.) will we be doing something for the OS X builds?  Is there a way to link
Crash Reporter.app dumps to BreakPad on OS X and upload those dumps as well?
Covering Linux, and Windows but not OS X would be unfortunate.

Stuart



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Re: [Libreoffice-qa] Adding a field for crash reports to bugzilla

[Pedro]

Hi Markus


Markus Mohrhard wrote
> does anyone here have a problem with me adding a field for crash report
> ids
> to bugzilla. I would modify the message in the dialog that tells the user
> about the crash to post the crash id to a bug report.
> 
> We would most likely also use that to map bug reports to crash reports.
> 
> It looks like a cleaner solution than using the see also field.

If it contributes to have crashers getting the attention of devs, I'm pretty
sure no one in QA has a problem :)

You seem to have a plan. As someone said "Just do it!"

Thanks!



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[Libreoffice-qa] Adding a field for crash reports to bugzilla

[Markus Mohrhard]

Hey,

does anyone here have a problem with me adding a field for crash report ids
to bugzilla. I would modify the message in the dialog that tells the user
about the crash to post the crash id to a bug report.

We would most likely also use that to map bug reports to crash reports.

It looks like a cleaner solution than using the see also field.

Regards,
Markus
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