Re: [Libreoffice-qa] Anybody got a printer and an envelope

[Jay Philips]

Hi Christian, *,

With bug 77277, the user has stated that it prints fine with AOO but not
with LO, so i'm assuming its not the driver. :)

Regards,
Jay Philips

On 07/16/2014 12:32 PM, Christian Lohmaier wrote:
> Hi Jay, *,
> 
> Am 14.07.2014 05:08 schrieb "Jay Philips"  >:
>>
>> Users trying to print '#10 envelope' on any printer (Brother [77277],
>> Epson [75449], Canon [52926], etc [64966]) are having problems,
> 
> This might be related to not having the proper printer driver installed,
> but only the basic windows provided one. Then you get all sorts of funny
> problems that basically boil down to not being able to use/select
> envelope sized paper in the printer options (not to mention other
> printer features, but that them is unrelated to the problem).
> 
> So please make the reporters check whether they can select envelope
> paper size in the printer options. If not, the alignment will be wrong...
> 
> If they only have very basic options available, tell them to install the
> driver from the vendor's website.
> 
> Ciao
> Christian
> 
> 
> 
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Re: [Libreoffice-qa] Anybody got a printer and an envelope

[Alexander Thurgood]

Le 16/07/2014 10:32, Christian Lohmaier a écrit :

Other than those cited by Jay, it might also be related to any of the
other envelope printing bug reports :

https://bugs.freedesktop.org/buglist.cgi?quicksearch=libreoffice%20envelope&list_id=445636

Alex

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Re: [Libreoffice-qa] Anybody got a printer and an envelope

[Alexander Thurgood]

Le 16/07/2014 10:32, Christian Lohmaier a écrit :

> This might be related to not having the proper printer driver installed,
> but only the basic windows provided one. Then you get all sorts of funny
> problems that basically boil down to not being able to use/select
> envelope sized paper in the printer options (not to mention other
> printer features, but that them is unrelated to the problem).


Or not, in my experience, if they are on OSX, even if they have the
correct printer driver.

My previous attempts at printing any sort of envelope cause both my
Kyocera FS C5150 CDN and Samsung 3175 FX networked laser printers to
jam. Retrieving the jammed paper from these beasts is no mean feat given
their location in my office.


Alex


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Re: [Libreoffice-qa] Anybody got a printer and an envelope

[Christian Lohmaier]

Hi Jay, *,

Am 14.07.2014 05:08 schrieb "Jay Philips" :
>
> Users trying to print '#10 envelope' on any printer (Brother [77277],
> Epson [75449], Canon [52926], etc [64966]) are having problems,

This might be related to not having the proper printer driver installed,
but only the basic windows provided one. Then you get all sorts of funny
problems that basically boil down to not being able to use/select envelope
sized paper in the printer options (not to mention other printer features,
but that them is unrelated to the problem).

So please make the reporters check whether they can select envelope paper
size in the printer options. If not, the alignment will be wrong...

If they only have very basic options available, tell them to install the
driver from the vendor's website.

Ciao
Christian
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Re: [Libreoffice-qa] Anybody got a printer and an envelope

[Jay Philips]

Hi Marc,

Thanks for looking into it, but unfortunately you need to check the
print dialog to confirm it. :)

Regards,
Jay Philips

On 07/14/2014 05:51 PM, Marc Paré wrote:
> Hi Jay,
> 
> Le 2014-07-13 23:08, Jay Philips a écrit :
>> Hi All,
>>
>> Users trying to print '#10 envelope' on any printer (Brother [77277],
>> Epson [75449], Canon [52926], etc [64966]) are having problems, so if
>> anybody can test this out, we can close these 4 bugs. The user in bug
>> 77277 has stated that it works correctly in AOO 4.1, so whomever tests
>> it, please do test against it as well. One commenter has stated the
>> behaviour is there going back to 3.5. It would be good to import the AOO
>> code into LibO, if it is fixed there.
>>
>> Anyone with a printer can also check out bug 75803, which is about
>> problems printing in portrait mode.
> 
> Done and posted. Seems to work on my setup.
> 
> Marc
> 
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Re: [Libreoffice-qa] Anybody got a printer and an envelope

[Marc Paré]

Hi Jay,

Le 2014-07-13 23:08, Jay Philips a écrit :

Hi All,

Users trying to print '#10 envelope' on any printer (Brother [77277],
Epson [75449], Canon [52926], etc [64966]) are having problems, so if
anybody can test this out, we can close these 4 bugs. The user in bug
77277 has stated that it works correctly in AOO 4.1, so whomever tests
it, please do test against it as well. One commenter has stated the
behaviour is there going back to 3.5. It would be good to import the AOO
code into LibO, if it is fixed there.

Anyone with a printer can also check out bug 75803, which is about
problems printing in portrait mode.


Done and posted. Seems to work on my setup.

Marc

--
Marc Paré
m...@marcpare.com
http://www.parEntreprise.com
parEntreprise.com Supports OpenDocument Formats (ODF)
parEntreprise.com Supports http://www.LibreOffice.org

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[Libreoffice-qa] Anybody got a printer and an envelope

[Jay Philips]

Hi All,

Users trying to print '#10 envelope' on any printer (Brother [77277],
Epson [75449], Canon [52926], etc [64966]) are having problems, so if
anybody can test this out, we can close these 4 bugs. The user in bug
77277 has stated that it works correctly in AOO 4.1, so whomever tests
it, please do test against it as well. One commenter has stated the
behaviour is there going back to 3.5. It would be good to import the AOO
code into LibO, if it is fixed there.

Anyone with a printer can also check out bug 75803, which is about
problems printing in portrait mode.

Status Update: I'm happy to report that there are only 9 unconfirmed
bugs remaining in writer (that arent created by me =) that have been
opened between jan 1st to july 1st and have less than 4 comments in
them. All with more than that have been commented on by one or more of
the team already and it would be good for them to be gone over by those
who have already commented on them and for their statuses to be change
if needed. A few i can tackle myself, but the below ones i cant.

TOC: 76365
Bibliography: 80753, 76967
Basic: 75430

Well the good news is that we've broken the 960 barrier that i've been
dying to get past for quite a while and are at 951 as of this email, and
here are the stats.

blocker   4 (  0.42% )
critical 22 (  2.31% )
major56 (  5.89% )
normal  690 ( 72.56% )
minor40 (  4.21% )
trivial   7 (  0.74% )
enhancement 132 ( 13.88% )
-
Total   951

-- 
Regards,
Jay Philips
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