Re: [Libreoffice-qa] fdo#58460, fdo#58464: requesting guidance

2012-12-20 Thread Terrence Enger
On Thu, 2012-12-20 at 17:22 +0100, Rainer Bielefeld wrote:
> Hi,
> 
> currently we do not use that "QA-Contact" field, and I recommend to 
> leave it as it is.

Yes.  When the reporter inquired on the QA list, I recommended that he
file a bug report and put me in the cc field.  QA-contact is what
happened.

I am aware that being named as qa-contact has changed my behaviour in
a couple of ways: I have been more assertive in cutting fdo#58464 down
to just the crash than I would have been otherwise, and I have whined
here for help instead of just waiting quietly for somebody else to
move the bug report along when I do not know what to do next.

> 
> If somebody has a question he should write it in a comment, and if he 
> hopes that someone has special knowledge for the problem, he should add 
> that user to CC.

Ah, yes.  That would have been a better idea than my question to the
list.

> 
> This field MIGHT be useful to establish automated proceeding (mail to 
> mailing lists or whatever), If you have ideas we should discuss that, 
> and me or Joel can do the necessary administration in bugzilla.

Alas, no bright ideas here.  I just got in over my head by accident.

> 
> Best regards
> 
> 
> Rainer Bielefeld

Thank you for your patience.
Terry.


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Re: [Libreoffice-qa] fdo#58460, fdo#58464: requesting guidance

2012-12-20 Thread Rainer Bielefeld

Hi,

currently we do not use that "QA-Contact" field, and I recommend to 
leave it as it is.


If somebody has a question he should write it in a comment, and if he 
hopes that someone has special knowledge for the problem, he should add 
that user to CC.


This field MIGHT be useful to establish automated proceeding (mail to 
mailing lists or whatever), If you have ideas we should discuss that, 
and me or Joel can do the necessary administration in bugzilla.


Best regards


Rainer Bielefeld
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[Libreoffice-qa] fdo#58460, fdo#58464: requesting guidance

2012-12-20 Thread Terrence Enger
The reporter has named me as the qa contact for fdo#58460 "FILEOPEN:
Writer crashes when double click a document to open it (or open it
from command line)" [1] and fdo#58464 "FILEOPEN segfault opening a
particular .docx" [2].

With respect to the first of these, I feel I should do something more,
but I do not know what that something should be.  May I have your
guidance?

I think I have dealt adequately with the second, but I was perhaps a
bit arbitrary in throwing out the "lost paragraph borders" part of
that report, which I was not able to reproduce.  Reassurance or
correction welcome.

Thanks,
Terry.


References
[1] https://bugs.freedesktop.org/show_bug.cgi?id=58460
[1] https://bugs.freedesktop.org/show_bug.cgi?id=58464


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