Re: [Libreoffice-qa] ping to retest old bugs
Hey Terrence, > On Mon, 2015-01-05 at 10:03 -0800, Joel Madero wrote: >> Top posting again: >> >> The mass ping has been done. If I'm poked once a month as a reminder >> I'll do it monthly so that the list is manageable. >> >> here is a link that I believe we can monitor: >> https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&chfieldfrom=2015-01-05&chfieldto=Now&email1=qa-admin%40libreoffice.org&emaillongdesc1=1&emailtype1=substring&list_id=511601&product=LibreOffice&query_format=advanced >> > The selection criteria are: > Product LibreOffice > status NEW > commenter contains qa-ad...@libreoffice.org > The query returned 283 bugs. A couple of points: > > (1) I think this will capture subsequently-changed bugs which have > received an automated message, for example a message about > longstanding NEEDINFO status. For comparison, a few minutes later > I get 280 bugs from the query > Product LibreOffice > Status NEW > Comment contains exact string "reporters and confirmers to retest > open" Yes - the query needs altered, I'll do that (I also need to collect every qa-admin ping to get "important dates"...it's on my todo list. > > (2) I notice that Alex Thurgood on Saturday added himself to the cc > field of lots of bug reports with component Database. And the 283 > bugs from Joel's query do not have any with component Database. That's interesting...but it's 2 or more years for this one, maybe just a coincidence? I'll keep an eye out for this. > > Alex, > > Do you want this bunch of bugs excluded from the "ping"? Well - it's hard to work around this to be honest. But those were already pinged by qa-admin, so Alex's addition shouldn't have any real impact. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Mon, 2015-01-05 at 10:03 -0800, Joel Madero wrote: > Top posting again: > > The mass ping has been done. If I'm poked once a month as a reminder > I'll do it monthly so that the list is manageable. > > here is a link that I believe we can monitor: > https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&chfieldfrom=2015-01-05&chfieldto=Now&email1=qa-admin%40libreoffice.org&emaillongdesc1=1&emailtype1=substring&list_id=511601&product=LibreOffice&query_format=advanced > The selection criteria are: Product LibreOffice status NEW commenter contains qa-ad...@libreoffice.org The query returned 283 bugs. A couple of points: (1) I think this will capture subsequently-changed bugs which have received an automated message, for example a message about longstanding NEEDINFO status. For comparison, a few minutes later I get 280 bugs from the query Product LibreOffice Status NEW Comment contains exact string "reporters and confirmers to retest open" (2) I notice that Alex Thurgood on Saturday added himself to the cc field of lots of bug reports with component Database. And the 283 bugs from Joel's query do not have any with component Database. Alex, Do you want this bunch of bugs excluded from the "ping"? HTH, Terry. > Anything that has a change time past: 17:52:42 on 05/01/2015 has had > someone other than qa-admin account touch it. > > Best, > Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Top posting again: The mass ping has been done. If I'm poked once a month as a reminder I'll do it monthly so that the list is manageable. here is a link that I believe we can monitor: https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&chfieldfrom=2015-01-05&chfieldto=Now&email1=qa-admin%40libreoffice.org&emaillongdesc1=1&emailtype1=substring&list_id=511601&product=LibreOffice&query_format=advanced Anything that has a change time past: 17:52:42 on 05/01/2015 has had someone other than qa-admin account touch it. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Sat, Jan 03, 2015 at 04:37:07PM -0800, Joel Madero wrote: > Suggestions to get around this welcome. Hmm, yeah. For now, I just linked between the two pages, hopeful that this would limit possible confusion. Best, Bjoern ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Fri, 02 Jan 2015 18:00:47 +0100, Joel Madero wrote: Hi All, On Wed, 31 Dec 2014 18:02:35 +0100, V Stuart Foote wrote: jmadero wrote why not using a special whiteboard tag like "ping", "pingQA" or "ping012, "ping02" etc. etc. ? I'm not completely opposed but I hate cluttering the whiteboard even more...if others agree, I will do so. No objections, and I like the "pingQA" whiteboard tag. Just one would keep query simple when reused. Can always check dates assigned in the bug history so no need to tailor it each round. Stuart is right. simpler is better. let's use the pingQA whiteboard ok? This cannot be done in mass. If I enter anything into the whiteboard field then whatever was already there is overwritten...which we don't want. I'm holding off until I stop getting suggestions to change things. Best, Joel if the whiteboard cannot be edited for technical reasons, just do the ping without touching the whiteboard bye, Tommaso ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Hey Bjoern, > Hi, > > On Tue, Dec 30, 2014 at 03:47:52PM -0500, Robinson Tryon wrote: >> Taskified: >> https://wiki.documentfoundation.org/QA/Bugzilla/Gardening#Task:_Bugs_untouched_for_a_year > Hmm, seeing that wiki page: > > https://wiki.documentfoundation.org/QA/Bugzilla/Gardening > > I wonder if it shouldnt be folded into the QA EasyHacks: I'm happy with this idea, the only problem is we really want the qa-admin account to be the only one doing this. So it's not really an easy hack as others can't do it. Suggestions to get around this welcome. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Hi, On Tue, Dec 30, 2014 at 03:47:52PM -0500, Robinson Tryon wrote: > Taskified: > https://wiki.documentfoundation.org/QA/Bugzilla/Gardening#Task:_Bugs_untouched_for_a_year Hmm, seeing that wiki page: https://wiki.documentfoundation.org/QA/Bugzilla/Gardening I wonder if it shouldnt be folded into the QA EasyHacks: https://wiki.documentfoundation.org/QA/Easy_Hacks Some are even duplicated, e.g.: https://bugs.freedesktop.org/show_bug.cgi?id=84480 https://wiki.documentfoundation.org/QA/Bugzilla/Gardening#Task:_Harmonize_MABs_and_Bug_Priority and that usually leads to conflicting information sooner or later. FWIW, I would personally prefer to just have QA EasyHacks, as: - EasyHacks are more discoverable - they are on the wiki and on the the bugtracker - they are in sync by definition (as the wiki shows the data from the bugtracker) Leaving this for the QA team to figure out, this is just an opinion Best, Bjoern ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Hi All, > On Wed, 31 Dec 2014 18:02:35 +0100, V Stuart Foote > wrote: > >> jmadero wrote why not using a special whiteboard tag like "ping", "pingQA" or "ping012, "ping02" etc. etc. ? >>> I'm not completely opposed but I hate cluttering the whiteboard even >>> more...if others agree, I will do so. >> >> No objections, and I like the "pingQA" whiteboard tag. Just one >> would keep >> query simple when reused. Can always check dates assigned in the bug >> history >> so no need to tailor it each round. > > Stuart is right. simpler is better. > let's use the pingQA whiteboard ok? > This cannot be done in mass. If I enter anything into the whiteboard field then whatever was already there is overwritten...which we don't want. I'm holding off until I stop getting suggestions to change things. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Wed, 31 Dec 2014 18:02:35 +0100, V Stuart Foote wrote: jmadero wrote why not using a special whiteboard tag like "ping", "pingQA" or "ping012, "ping02" etc. etc. ? I'm not completely opposed but I hate cluttering the whiteboard even more...if others agree, I will do so. No objections, and I like the "pingQA" whiteboard tag. Just one would keep query simple when reused. Can always check dates assigned in the bug history so no need to tailor it each round. Stuart is right. simpler is better. let's use the pingQA whiteboard ok? ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
jmadero wrote >> why not using a special whiteboard tag like "ping", "pingQA" or >> "ping012, "ping02" etc. etc. ? > I'm not completely opposed but I hate cluttering the whiteboard even > more...if others agree, I will do so. No objections, and I like the "pingQA" whiteboard tag. Just one would keep query simple when reused. Can always check dates assigned in the bug history so no need to tailor it each round. -- View this message in context: http://nabble.documentfoundation.org/Libreoffice-qa-ping-to-retest-old-bugs-tp4125930p4134642.html Sent from the QA mailing list archive at Nabble.com. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Hey Tommy, > On Tue, 30 Dec 2014 21:57:24 +0100, Joel Madero > wrote: > >> >> >>> >>> Can you capture and publish a list of the bugs you ping this way? >>> Then we can: >> So FDO sucks for this kind of task BUT we can just search for bugs >> touched by qa-admin account on the day that I run itnot ideal and >> things will be missed but it'll give us a bit of an idea. > > why not using a special whiteboard tag like "ping", "pingQA" or > "ping012, "ping02" etc. etc. ? I'm not completely opposed but I hate cluttering the whiteboard even more...if others agree, I will do so. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Tue, 30 Dec 2014 21:57:24 +0100, Joel Madero wrote: Can you capture and publish a list of the bugs you ping this way? Then we can: So FDO sucks for this kind of task BUT we can just search for bugs touched by qa-admin account on the day that I run itnot ideal and things will be missed but it'll give us a bit of an idea. why not using a special whiteboard tag like "ping", "pingQA" or "ping012, "ping02" etc. etc. ? this way it would be easier to obtain stats of the NEW -> WFM ratio after the retest ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On 12/30/2014 12:41 PM, Terrence Enger wrote: > On Tue, 2014-12-30 at 09:01 -0800, Joel Madero wrote: >> Hey Tommy, >> >> Top posting because this is finally happening. Before running it >> officially I'd like to allow people to see the text I'm using and the >> query I'm going to use it on. >> >> Text: http://pastebin.com/7GiJnj7N (note, not looking for nit-picky, but >> if there is a serious problem with it, please let me know) > It says, in part: > Your bug was confirmed at least 1 year ago and has not had any > activity on it for over a year. > >> Query: >> https://bugs.freedesktop.org/buglist.cgi?bug_severity=blocker&bug_severity=critical&bug_severity=major&bug_severity=normal&bug_severity=minor&bug_severity=trivial&bug_status=NEW&chfieldto=-2Y&list_id=509836&product=LibreOffice&query_format=advanced&short_desc=meta&short_desc_type=notregexp&status_whiteboard=EasyHack&status_whiteboard_type=notregexp >> >> What I tried to do (I hate FDO queries): 2+ years no activity, exclude >> anything with meta or easyhack, also excluded are enhancement requests. > This, of course, makes "at least 1 year ago" and "over a year" true, > but they are understatements. FWIW, I agree with Stuart that > three-hundred-odd is a good number to hit. Agreed about understatement but we want to make this routine so - this round will seem a bit ridiculous but after that, if we do it once a month or every other month (or every new release), then it won't seem so ridiculous. > > > Can you capture and publish a list of the bugs you ping this way? > Then we can: So FDO sucks for this kind of task BUT we can just search for bugs touched by qa-admin account on the day that I run itnot ideal and things will be missed but it'll give us a bit of an idea. >> >> Let me know if the query looks okay. Thanks all, sorry for the horrible >> delay :) > We welcome complaints from anybody who has done the work. ;) > > Thank you for this work. NP - sorry again for the delay. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Tue, Dec 30, 2014 at 12:01 PM, Joel Madero wrote: > Hey Tommy, > > Top posting because this is finally happening. Before running it > officially I'd like to allow people to see the text I'm using and the > query I'm going to use it on. > > Text: http://pastebin.com/7GiJnj7N (note, not looking for nit-picky, but > if there is a serious problem with it, please let me know) > Taskified: https://wiki.documentfoundation.org/QA/Bugzilla/Gardening#Task:_Bugs_untouched_for_a_year Best, --R -- Robinson Tryon QA Engineer - The Document Foundation LibreOffice Community Outreach Herald qu...@libreoffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Tue, 2014-12-30 at 09:01 -0800, Joel Madero wrote: > Hey Tommy, > > Top posting because this is finally happening. Before running it > officially I'd like to allow people to see the text I'm using and the > query I'm going to use it on. > > Text: http://pastebin.com/7GiJnj7N (note, not looking for nit-picky, but > if there is a serious problem with it, please let me know) It says, in part: Your bug was confirmed at least 1 year ago and has not had any activity on it for over a year. > > Query: > https://bugs.freedesktop.org/buglist.cgi?bug_severity=blocker&bug_severity=critical&bug_severity=major&bug_severity=normal&bug_severity=minor&bug_severity=trivial&bug_status=NEW&chfieldto=-2Y&list_id=509836&product=LibreOffice&query_format=advanced&short_desc=meta&short_desc_type=notregexp&status_whiteboard=EasyHack&status_whiteboard_type=notregexp > > What I tried to do (I hate FDO queries): 2+ years no activity, exclude > anything with meta or easyhack, also excluded are enhancement requests. This, of course, makes "at least 1 year ago" and "over a year" true, but they are understatements. FWIW, I agree with Stuart that three-hundred-odd is a good number to hit. Can you capture and publish a list of the bugs you ping this way? Then we can: (1) See what results from the ping. Idle curiosity is not to be denied, but we might learn something useful. (2) Get quickly on the case where the original confirmer is absent or not cc'd in the bug report or the reporter responds with a question. (3) Graciously thank reporters for staying interested for over two years. If we have thoughts about the next step toward a fix, this would be a good time to state them. Not to suggest that boilerplate text is the best we can do, but perhaps some selection of: (*) Thank you for making the effort to respond after we allowed your report to languish so long. (*) Having this bug resolved helps the project to focus on outstanding bugs. (*) From your comment, it seem that the situation has changed; I am updating the bug summary accordingly. (*) I am unsure what the next step should be; setting needQAAdvice in whiteboard. (*) I am setting status NEW to return this bug to the developers. > > > Let me know if the query looks okay. Thanks all, sorry for the horrible > delay :) We welcome complaints from anybody who has done the work. Thank you for this work. Terry. > > > Best, > Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Tue, 30 Dec 2014 18:01:43 +0100, Joel Madero wrote: . Let me know if the query looks okay. Thanks all, sorry for the horrible delay :) Best, Joel looks good to me. go ahead!!! :-) ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
@Joel, *, The message text reads well, recipients should not object. > ...2+ years no activity, exclude anything with meta or easyhack, also > excluded are enhancement requests A result of ~= 310 seems about the right scope, while a quick review of list had nothing whacky. Stuart -- View this message in context: http://nabble.documentfoundation.org/Libreoffice-qa-ping-to-retest-old-bugs-tp4125930p4134522.html Sent from the QA mailing list archive at Nabble.com. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Hey Tommy, Top posting because this is finally happening. Before running it officially I'd like to allow people to see the text I'm using and the query I'm going to use it on. Text: http://pastebin.com/7GiJnj7N (note, not looking for nit-picky, but if there is a serious problem with it, please let me know) Query: https://bugs.freedesktop.org/buglist.cgi?bug_severity=blocker&bug_severity=critical&bug_severity=major&bug_severity=normal&bug_severity=minor&bug_severity=trivial&bug_status=NEW&chfieldto=-2Y&list_id=509836&product=LibreOffice&query_format=advanced&short_desc=meta&short_desc_type=notregexp&status_whiteboard=EasyHack&status_whiteboard_type=notregexp What I tried to do (I hate FDO queries): 2+ years no activity, exclude anything with meta or easyhack, also excluded are enhancement requests. Let me know if the query looks okay. Thanks all, sorry for the horrible delay :) Best, Joel On 10/15/2014 07:03 PM, Tommy wrote: > Hi QA guys, > I had this idea and I want to hear what you think about. > > we currently have 799 UNCONFIRMED and 7793 NEW bugs. > I think that there should be a consistent number of those who did not > receive any new comment in the last 6 months. > > i.e. > https://bugs.freedesktop.org/show_bug.cgi?id=61972 (UNCONFIRMED) > https://bugs.freedesktop.org/show_bug.cgi?id=30571 (NEW) > > and I also thinks that among those who were last tested with older > than 6 month LibO versions (which usually means that a new branch has > been released in the meantime) some have been fixed somehow... > > it happens frequently to me to retest some of those old untouched bugs > and see that the were reproducible in older branches available at that > time (i.e. 4.1.x) but now fixed in 4.3.x or 4.4 master, so I label > them as RESOLVED WORKSFORME and suggest the original reported to upgrade. > > so my suggestion is to do a mass ping campaign with bugzilla QA > administrators tool and send a message like: > > "your bug report has shown no activity in the last 6 months. newer > LibO releases with hundred of bugifixes and new features have been > releases meanwhile, so please retest with current LibO release > (4.3.2.2) and give feedback of the actual status of the bug. if bug is > gone set status to RESOLVED WORKSFORME. if bug is still present leave > status UNCHANGED and drop a new comment telling the LibO version where > you retested and reproduce it" > > we could decide to do the same thing with NEW and UNCONFIRMED BUGS > untouched from more than 6 month (or maybe 1 year) > > If they see the bug has gone they should mark as WORKSFORME > if bug persist they should drop a note and leave status UNCHANGED > if nobody answers we do nothing and leave status UNCHANGED > > so basically this is intended to get rid of the many WORKSFORME bugs > that surely exist but still have an UNOCONFIRMED or NEW status, just > because nobody retested them in the meantime > > see this example: > https://bugs.freedesktop.org/show_bug.cgi?id=67040 > > I opened this one in july 2013, last comment was from january 2014 > then I forgot about it... > > after some time I stumbled upon it again and saw that it was fixed > somehow during development of 4.3.x branch, so I marked this as > WORKSFORME > > please give your feedback about my idea. > > ___ > List Name: Libreoffice-qa mailing list > Mail address: Libreoffice-qa@lists.freedesktop.org > Change settings: > http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Fri, 24 Oct 2014 23:30:01 +0200, Joel Madero wrote: but we are constantly doing this with NEEDINFO bugs... once in a while I get a bunch of email from NEEDINFO bugs I'm on CC. it doesn't disturbs me at all. Developers have complained about it - and have asked that we do it sparingly. Best, Joel I've read it into the mailing list. I think that if we start pinging just the UNCONFIRMED bugs it won't hurt devs since most of the time they are not in CC list of those bugs. regarding the NEW bugs we may exclude the easy hacks because of the automated dev list mail issue that Jan reported. however I still think that we should ping those old NEW bugs... I'm closing many of them after personal retest... if we mark them as RESOLVED WORKSFORME we give a message to all the people in CC list that will see that the project is improving, moreover getting rid of all those old fixed bug which still appaer as NEW would improve our stats and will help us during search for duplicates since they would not appear in queries. I agree we should not do it too frequently... I think we could do a "Ping retest" every 6 months which would be just twice a year. cheers, Tommaso ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On 10/17/2014 01:21 AM, Tommy wrote: > On Fri, 17 Oct 2014 07:47:05 +0200, Joel Madero > wrote: > >> I'm honestly hesitant to do any more of this kind of thing with the >> email notification on. Devs hate it, users hate it, etc . . . Our bug >> tracker is making progress, IMHO this can wait until we get it fully up. >> Just my two cents. >> >> >> Best, >> Joel >> > > > but we are constantly doing this with NEEDINFO bugs... > once in a while I get a bunch of email from NEEDINFO bugs I'm on CC. > it doesn't disturbs me at all. Developers have complained about it - and have asked that we do it sparingly. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Fri, 17 Oct 2014 21:18:44 +0200, Bjoern Michaelsen wrote: Hi, On Thu, Oct 16, 2014 at 04:03:47AM +0200, Tommy wrote: "your bug report has shown no activity in the last 6 months. newer LibO releases with hundred of bugifixes and new features have been releases meanwhile, so please retest with current LibO release (4.3.2.2) and give feedback of the actual status of the bug. if bug is gone set status to RESOLVED WORKSFORME. if bug is still present leave status UNCHANGED and drop a new comment telling the LibO version where you retested and reproduce it" Whatever you guys decide on this -- the text definitively need a hint like: "Regardless of what you find in newer versions, the VERSION fields should stay at the _first_ version that showed the buggy behaviour." Otherwise this will create more work than it will remove. ;) Best, Bjoern good point Bjoern. it will be done. however keep in mind that a "do not change version field" alert is already given in Bugzilla when a user changes version field to a more recent version... despite this alert the users keep changing it since they do not pay attention to those messages. :-( ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Fri, 17 Oct 2014 07:47:05 +0200, Joel Madero wrote: I'm honestly hesitant to do any more of this kind of thing with the email notification on. Devs hate it, users hate it, etc . . . Our bug tracker is making progress, IMHO this can wait until we get it fully up. Just my two cents. Best, Joel but we are constantly doing this with NEEDINFO bugs... once in a while I get a bunch of email from NEEDINFO bugs I'm on CC. it doesn't disturbs me at all. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On 10/24/2014 09:13 AM, bfoman wrote: > jmadero wrote >> andI'm an idiot who used a bad query so now the results are going to >> suck. Dammit. >> Joel (annoyed with myself) > Hi! > You should change your default columns and add Changed and Number of > comments. This way you will see on Change Several Bugs at Once page when the > bugs have been touched and how many people commented. > Even better - create a shared query and allow others to try it before > sending any messages. This way it will be always valid and could be used in > Bugzilla Whining system (when enabled) to send automatic messages. > Best regards. Indeed - I could have done it a lot better. But lesson learned hopefully. I really think all of this needs to get automated and emails suppressed to anyone other than original reporter but that's for another day. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
jmadero wrote > andI'm an idiot who used a bad query so now the results are going to > suck. Dammit. > Joel (annoyed with myself) Hi! You should change your default columns and add Changed and Number of comments. This way you will see on Change Several Bugs at Once page when the bugs have been touched and how many people commented. Even better - create a shared query and allow others to try it before sending any messages. This way it will be always valid and could be used in Bugzilla Whining system (when enabled) to send automatic messages. Best regards. -- View this message in context: http://nabble.documentfoundation.org/Libreoffice-qa-ping-to-retest-old-bugs-tp4126132p4126753.html Sent from the QA mailing list archive at Nabble.com. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On 10/23/2014 01:09 PM, Tommy wrote: > On Thu, 23 Oct 2014 19:40:14 +0200, Joel Madero > wrote: > >> andI'm an idiot who used a bad query so now the results are going to >> suck. Dammit. >> >> >> Joel (annoyed with myself) >> > > do you mean that you sent the "retest message" to bugs that were not > inactive from more than 1 year? > > for example this one: > https://bugs.freedesktop.org/show_bug.cgi?id=31914 > > the last post was from me a couple of weeks ago so it was not supposed > to receive a retest message > That would be correct :( I'll do another run in a week or so, I don't want to screw up twice in one day and spam even more people. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Thu, 23 Oct 2014 19:40:14 +0200, Joel Madero wrote: andI'm an idiot who used a bad query so now the results are going to suck. Dammit. Joel (annoyed with myself) do you mean that you sent the "retest message" to bugs that were not inactive from more than 1 year? for example this one: https://bugs.freedesktop.org/show_bug.cgi?id=31914 the last post was from me a couple of weeks ago so it was not supposed to receive a retest message ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
andI'm an idiot who used a bad query so now the results are going to suck. Dammit. Joel (annoyed with myself) On 10/23/2014 07:40 AM, Tommy wrote: > On Thu, 23 Oct 2014 16:16:03 +0200, Joel Madero > wrote: > >> P.S. You can query the qa-admin account for comments and see the bugs that I touch with that account to get an idea. >>> >>> >>> could you please give a direct link... I'm not very good with bugzilla >>> queries :-( >> https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=RESOLVED&bug_status=VERIFIED&bug_status=CLOSED&bug_status=NEEDINFO&bug_status=PLEASETEST&email1=qa-admin%40libreoffice.org&emaillongdesc1=1&emailtype1=substring&list_id=483749&longdesc=Your%20bug%20was%20confirmed%20at%20least%201%20year%20ago%20and%20has%20not%20had%20any%20activity%20on%20it%20for%20over%20a%20year&longdesc_type=allwordssubstr&query_format=advanced >> >> >> so couple points: >> >> 10/25 got user response (that's pretty damn good :-b) > > that's 40%. > >> only 1/25 has been resolved (not so good :-b) > > that's 4% which is not not so good but not that bad after all > >> Best, >> Joel > > cheers, Tommy > > > > ___ > List Name: Libreoffice-qa mailing list > Mail address: Libreoffice-qa@lists.freedesktop.org > Change settings: > http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On 10/23/2014 07:40 AM, Tommy wrote: > On Thu, 23 Oct 2014 16:16:03 +0200, Joel Madero > wrote: >> >> 10/25 got user response (that's pretty damn good :-b) > > that's 40%. > >> only 1/25 has been resolved (not so good :-b) > > that's 4% which is not not so good but not that bad after all I just did another 75 - let's see what kinds of results we get with a larger sample size ;) Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Thu, 23 Oct 2014 16:16:03 +0200, Joel Madero wrote: P.S. You can query the qa-admin account for comments and see the bugs that I touch with that account to get an idea. could you please give a direct link... I'm not very good with bugzilla queries :-( https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=RESOLVED&bug_status=VERIFIED&bug_status=CLOSED&bug_status=NEEDINFO&bug_status=PLEASETEST&email1=qa-admin%40libreoffice.org&emaillongdesc1=1&emailtype1=substring&list_id=483749&longdesc=Your%20bug%20was%20confirmed%20at%20least%201%20year%20ago%20and%20has%20not%20had%20any%20activity%20on%20it%20for%20over%20a%20year&longdesc_type=allwordssubstr&query_format=advanced so couple points: 10/25 got user response (that's pretty damn good :-b) that's 40%. only 1/25 has been resolved (not so good :-b) that's 4% which is not not so good but not that bad after all Best, Joel cheers, Tommy ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
>> >> P.S. You can query the qa-admin account for comments and see the bugs >> that I touch with that account to get an idea. > > > could you please give a direct link... I'm not very good with bugzilla > queries :-( https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&bug_status=RESOLVED&bug_status=VERIFIED&bug_status=CLOSED&bug_status=NEEDINFO&bug_status=PLEASETEST&email1=qa-admin%40libreoffice.org&emaillongdesc1=1&emailtype1=substring&list_id=483749&longdesc=Your%20bug%20was%20confirmed%20at%20least%201%20year%20ago%20and%20has%20not%20had%20any%20activity%20on%20it%20for%20over%20a%20year&longdesc_type=allwordssubstr&query_format=advanced so couple points: 10/25 got user response (that's pretty damn good :-b) only 1/25 has been resolved (not so good :-b) Best, Joel > > --- > Questa e-mail è priva di virus e malware perché è attiva la protezione > avast! Antivirus. > http://www.avast.com > > > ___ > List Name: Libreoffice-qa mailing list > Mail address: Libreoffice-qa@lists.freedesktop.org > Change settings: > http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Thu, 23 Oct 2014 07:28:20 +0200, Joel Madero wrote: ... Running the oldest set of 81 bugs would be an interesting test, just to see what percentage of bug reporters return to add a comment to the bug. ... I'm pretty sure that there's tons of old NEW bugs that have turned into WORKSFORME bugs during LibO development... take a look at this list: http://snipurl.com/29d9hu5 these are 24 old bugs that user Beluga (I think's he's one of the new faces in QA) retested last week and now are gone. I wonder how many of those exist in the 7K list of the NEW bugs. I actually ran some tests and pinged users in this category - terribly low response rate :-/ Best, Joel P.S. You can query the qa-admin account for comments and see the bugs that I touch with that account to get an idea. could you please give a direct link... I'm not very good with bugzilla queries :-( --- Questa e-mail è priva di virus e malware perché è attiva la protezione avast! Antivirus. http://www.avast.com ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On 10/22/2014 09:58 PM, Tommy wrote: > On Sun, 19 Oct 2014 07:18:47 +0200, Robinson Tryon > wrote: > >> On Sat, Oct 18, 2014 at 8:32 AM, Tommy wrote: >>> For 900 (2y 6m) --> 81 bugs >>> https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&f1=days_elapsed&limit=0&list_id=481870&o1=greaterthan&order=bug_id%20DESC&product=LibreOffice&query_format=advanced&v1=900 >>> >>> >>> so a ping retest mail campaign could be at the moment tested just >>> with the >>> older subsets (730d or 900d) to not generate an excessive spam. >> >> Running the oldest set of 81 bugs would be an interesting test, just >> to see what percentage of bug reporters return to add a comment to the >> bug. >> ... > > I'm pretty sure that there's tons of old NEW bugs that have turned > into WORKSFORME bugs during LibO development... take a look at this > list: http://snipurl.com/29d9hu5 > > these are 24 old bugs that user Beluga (I think's he's one of the new > faces in QA) retested last week and now are gone. > > I wonder how many of those exist in the 7K list of the NEW bugs. I actually ran some tests and pinged users in this category - terribly low response rate :-/ Best, Joel P.S. You can query the qa-admin account for comments and see the bugs that I touch with that account to get an idea. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Sun, 19 Oct 2014 07:18:47 +0200, Robinson Tryon wrote: On Sat, Oct 18, 2014 at 8:32 AM, Tommy wrote: For 900 (2y 6m) --> 81 bugs https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&f1=days_elapsed&limit=0&list_id=481870&o1=greaterthan&order=bug_id%20DESC&product=LibreOffice&query_format=advanced&v1=900 so a ping retest mail campaign could be at the moment tested just with the older subsets (730d or 900d) to not generate an excessive spam. Running the oldest set of 81 bugs would be an interesting test, just to see what percentage of bug reporters return to add a comment to the bug. ... I'm pretty sure that there's tons of old NEW bugs that have turned into WORKSFORME bugs during LibO development... take a look at this list: http://snipurl.com/29d9hu5 these are 24 old bugs that user Beluga (I think's he's one of the new faces in QA) retested last week and now are gone. I wonder how many of those exist in the 7K list of the NEW bugs. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Sun, 19 Oct 2014 07:18:47 +0200, Robinson Tryon wrote: On Sat, Oct 18, 2014 at 8:32 AM, Tommy wrote: so a ping retest mail campaign could be at the moment tested just with the older subsets (730d or 900d) to not generate an excessive spam. Running the oldest set of 81 bugs would be an interesting test, just to see what percentage of bug reporters return to add a comment to the bug. I checked a random dozen bugs from the set, and there are very few people cc'd; looks like we won't have to worry about spaming the devs. Cheers, --R ok, so we could probably run a double test: UNCONFIRMED BUGS older than 180 days --> 162 https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&f1=days_elapsed&list_id=481820&o1=greaterthan&product=LibreOffice&query_format=advanced&v1=180 NEW BUGS older than 900 days --> 81 https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&f1=days_elapsed&limit=0&list_id=481870&o1=greaterthan&order=bug_id%20DESC&product=LibreOffice&query_format=advanced&v1=900 please, Robinson or Joel, or any other QA english native speaker, take a look at my mockup automated message (which could be used for each test) and see if it's grammatically correct. ... Dear users, this bug report has shown no new comments recently. Newer LibO releases with hundred of bugifixes and new features have been releases meanwhile, so please retest with latest LibO release (4.3.3.2) and give feedback of the actual status of the bug. If the bug is not reproducible anymore, please post a comment and set status to RESOLVED WORKSFORME. If the bug is still present leave status UNCHANGED and post a new comment telling the LibO version and O/S where you retested. Regardless of what you find in newer versions, the VERSION fields should stay at the _first_ version that showed the buggy behaviour, so please do not change that value to a later version. ... I think we should put a link to the download page of the latest LO Fresh release to be sure they retest with the last available version (which should be 4.3.3.2 if we run the test in november) and not with the 4.2.7.2 release which will be available at the same time too. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Sat, Oct 18, 2014 at 8:32 AM, Tommy wrote: > For 900 (2y 6m) --> 81 bugs > https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&f1=days_elapsed&limit=0&list_id=481870&o1=greaterthan&order=bug_id%20DESC&product=LibreOffice&query_format=advanced&v1=900 > > so a ping retest mail campaign could be at the moment tested just with the > older subsets (730d or 900d) to not generate an excessive spam. Running the oldest set of 81 bugs would be an interesting test, just to see what percentage of bug reporters return to add a comment to the bug. I checked a random dozen bugs from the set, and there are very few people cc'd; looks like we won't have to worry about spaming the devs. Cheers, --R -- Robinson Tryon QA Engineer - The Document Foundation LibreOffice Community Outreach Herald qu...@libreoffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Thu, Oct 16, 2014 at 10:47:05PM -0700, Joel Madero wrote: > I'm honestly hesitant to do any more of this kind of thing with the > email notification on. Devs hate it, users hate it, etc . . . Our bug > tracker is making progress, IMHO this can wait until we get it fully up. > Just my two cents. Indeed, this can wait a few more weeks for the migration. OTOH, just thinking aloud: _After_ the migration, doing such a reping might be a cunning way to get people into reactivating their accounts on our own bugtracker ... Best, Bjoern ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Sat, 18 Oct 2014 09:56:03 +0200, Florian Reisinger wrote: Hi, For 180d (1/2y) https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&f1=days_elapsed&list_id=481820&o1=greaterthan&product=LibreOffice&query_format=advanced&v1=180 [162 bugs] And for 365d (1y) https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&f1=days_elapsed&list_id=481820&o1=greaterthan&product=LibreOffice&query_format=advanced&v1=365 [2 bugs] thanks FLorian, so there's 162 UNCONFIRMED bugs older than 6 months and just 2 over 1 year, so we could run the test against the 6 months old bugs. considering that usually devs are not on CC in unconfirmed bugs we probably won't cause them much disturb. taking inspiration from your links I played with bugzilla and obtained the following stats about old NEW bugs: For 180d (1/2y) --> 4451 bugs https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&f1=days_elapsed&limit=0&list_id=481870&o1=greaterthan&order=bug_id%20DESC&product=LibreOffice&query_format=advanced&v1=180 For 365d (1y) --> 2342 bugs https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&f1=days_elapsed&limit=0&list_id=481870&o1=greaterthan&order=bug_id%20DESC&product=LibreOffice&query_format=advanced&v1=365 For 730d (2y) --> 483 bugs https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&f1=days_elapsed&limit=0&list_id=481870&o1=greaterthan&order=bug_id%20DESC&product=LibreOffice&query_format=advanced&v1=730 For 900 (2y 6m) --> 81 bugs https://bugs.freedesktop.org/buglist.cgi?bug_status=NEW&f1=days_elapsed&limit=0&list_id=481870&o1=greaterthan&order=bug_id%20DESC&product=LibreOffice&query_format=advanced&v1=900 so a ping retest mail campaign could be at the moment tested just with the older subsets (730d or 900d) to not generate an excessive spam. what do you think? ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Hi, For 180d (1/2y) https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&f1=days_elapsed&list_id=481820&o1=greaterthan&product=LibreOffice&query_format=advanced&v1=180 [162 bugs] And for 365d (1y) https://bugs.freedesktop.org/buglist.cgi?bug_status=UNCONFIRMED&f1=days_elapsed&list_id=481820&o1=greaterthan&product=LibreOffice&query_format=advanced&v1=365 [2 bugs] Am 18.10.2014 um 08:58 schrieb Tommy: On Sat, 18 Oct 2014 05:22:56 +0200, Joel Madero wrote: Okay - if you want I'll run this with my normal needinfo cleanup on the first of the month. How's that sound? Best, Joel sounds nice. I suggest to wait a few days more for the release of LibO 4.3.3 (Week 44 , Oct 27, 2014 - Nov 2, 2014) in order to have the latest Fresh release available for testing. I'm just curious to know what would be the actual numbers of UNCONFIRMED and NEW bugs with last comment older than 6 months and 1 year. can you obtain those numbers to have a simulation of what would be the corrispondent mail traffic that we are going to generate? can you do that with your Bugzilla admin "powers" ? once we have those numbers we may decide wheter to run the "please retest ping campaign" against 6 months old bugs or just 1 year old bugs. as said before, the first real test has to be done on UNCONFIRMED bugs, maybe we can already ping 6 months old bugs which should not be that many (exact numbers needed though) also give a look at my mockup automated message and tell me if look good in english: ... Dear users, this bug report has shown no new comments in the last 6 months. or Dear users, this bug report has shown no new comments in the last 12 months. Newer LibO releases with hundred of bugifixes and new features have been releases meanwhile, so please retest with latest LibO release (4.3.3.2) and give feedback of the actual status of the bug. If the bug is not reproducible anymore, please post a comment and set status to RESOLVED WORKSFORME. If the bug is still present leave status UNCHANGED and post a new comment telling the LibO version and O/S where you retested. Regardless of what you find in newer versions, the VERSION fields should stay at the _first_ version that showed the buggy behaviour, so please do not change that value to a later version. ... ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ -- Liebe Grüße, / Yours, Florian Reisinger ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Sat, 18 Oct 2014 05:22:56 +0200, Joel Madero wrote: Okay - if you want I'll run this with my normal needinfo cleanup on the first of the month. How's that sound? Best, Joel sounds nice. I suggest to wait a few days more for the release of LibO 4.3.3 (Week 44 , Oct 27, 2014 - Nov 2, 2014) in order to have the latest Fresh release available for testing. I'm just curious to know what would be the actual numbers of UNCONFIRMED and NEW bugs with last comment older than 6 months and 1 year. can you obtain those numbers to have a simulation of what would be the corrispondent mail traffic that we are going to generate? can you do that with your Bugzilla admin "powers" ? once we have those numbers we may decide wheter to run the "please retest ping campaign" against 6 months old bugs or just 1 year old bugs. as said before, the first real test has to be done on UNCONFIRMED bugs, maybe we can already ping 6 months old bugs which should not be that many (exact numbers needed though) also give a look at my mockup automated message and tell me if look good in english: ... Dear users, this bug report has shown no new comments in the last 6 months. or Dear users, this bug report has shown no new comments in the last 12 months. Newer LibO releases with hundred of bugifixes and new features have been releases meanwhile, so please retest with latest LibO release (4.3.3.2) and give feedback of the actual status of the bug. If the bug is not reproducible anymore, please post a comment and set status to RESOLVED WORKSFORME. If the bug is still present leave status UNCHANGED and post a new comment telling the LibO version and O/S where you retested. Regardless of what you find in newer versions, the VERSION fields should stay at the _first_ version that showed the buggy behaviour, so please do not change that value to a later version. ... ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Okay - if you want I'll run this with my normal needinfo cleanup on the first of the month. How's that sound? Best, Joel On 10/17/2014 07:22 PM, Tommy wrote: > On Sat, 18 Oct 2014 00:30:52 +0200, Joel Madero > wrote: > >> Sounds great - so let's try to come up with a concrete plan that >> everyone (or most) sign off on and then just do a thumbs up or down >> vote. Let's try to not get too picky about the details. >> >> @Tommy - you mind giving a proposed consistent plan of attack? If you >> want me to briefly write something up let me know. >> >> >> Best, >> Joel >> > > as said before, a first test could be to ping just UNCONFIRMED bugs > with latest post older than 1 year. > the numbers should not be so high, so I don't expect excessive spam. > then let see what's the feedback ratio of this. > > if the test look positive we could then move to NEW bugs with latest > post older than 1 year, which I expect to be in an higher number. > probably feedback will be higher since NEW bugs have more people on CC > in respect to UNCONFIRMED bugs > > think about the text of the retest ping message. an english native > speaker should assess if it's correct. I came up with: > > "Dear users, this bug report has shown no new comments in the last > year. Newer LibO releases with hundred of bugifixes and new features > have been releases meanwhile, so please retest with current LibO > release (4.3.2.2) and give feedback of the actual status of the bug. > If bug is gone set status to RESOLVED WORKSFORME. If bug is still > present leave status UNCHANGED and drop a new comment telling the LibO > version and O/S where you retested and reproduce it" > > Bjoern Michaelsen suggested to add this few lines too: > "Regardless of what you find in newer versions, the VERSION fields > should stay > at the _first_ version that showed the buggy behaviour." > > ___ > List Name: Libreoffice-qa mailing list > Mail address: Libreoffice-qa@lists.freedesktop.org > Change settings: > http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Sat, 18 Oct 2014 00:30:52 +0200, Joel Madero wrote: Sounds great - so let's try to come up with a concrete plan that everyone (or most) sign off on and then just do a thumbs up or down vote. Let's try to not get too picky about the details. @Tommy - you mind giving a proposed consistent plan of attack? If you want me to briefly write something up let me know. Best, Joel as said before, a first test could be to ping just UNCONFIRMED bugs with latest post older than 1 year. the numbers should not be so high, so I don't expect excessive spam. then let see what's the feedback ratio of this. if the test look positive we could then move to NEW bugs with latest post older than 1 year, which I expect to be in an higher number. probably feedback will be higher since NEW bugs have more people on CC in respect to UNCONFIRMED bugs think about the text of the retest ping message. an english native speaker should assess if it's correct. I came up with: "Dear users, this bug report has shown no new comments in the last year. Newer LibO releases with hundred of bugifixes and new features have been releases meanwhile, so please retest with current LibO release (4.3.2.2) and give feedback of the actual status of the bug. If bug is gone set status to RESOLVED WORKSFORME. If bug is still present leave status UNCHANGED and drop a new comment telling the LibO version and O/S where you retested and reproduce it" Bjoern Michaelsen suggested to add this few lines too: "Regardless of what you find in newer versions, the VERSION fields should stay at the _first_ version that showed the buggy behaviour." ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Sounds great - so let's try to come up with a concrete plan that everyone (or most) sign off on and then just do a thumbs up or down vote. Let's try to not get too picky about the details. @Tommy - you mind giving a proposed consistent plan of attack? If you want me to briefly write something up let me know. Best, Joel On 10/17/2014 01:24 PM, Robinson Tryon wrote: > On Fri, Oct 17, 2014 at 2:16 PM, Aleksandr P wrote: >> 2014-10-16 23:00 GMT+04:00 bfoman : >>> 1) If they see the bug has gone they should mark as WORKSFORME >>> 2) if bug persist they should drop a note and leave status UNCHANGED >>> 3) if nobody answers we do nothing and leave status UNCHANGED >> I think we should have an easy way to distinguish the second and the >> third situation. Not only bugreporters but QA-team members and other >> people would want to recheck old bugs. It could be a good task for new >> contributors, because it would help to find duplicates in future. > I think the best way for us to distinguish cases 2 & 3 is to store > reproducibility with a particular version of LibreOffice as tuples of > information, so it can be queried. (It would also be helpful to know > if a particular CONFIRMED or NOREPRO result comes from the Original > Reporter, or from someone else). > > We don't have a good way right now to capture or display repro test > results as structured data, but I've got some good ideas about how we > might implement that in the future. For the time being, *judicious* > pinging of users (asking them to retest against a more modern version) > seems fine to me :-) > > ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Fri, Oct 17, 2014 at 2:16 PM, Aleksandr P wrote: > 2014-10-16 23:00 GMT+04:00 bfoman : >> 1) If they see the bug has gone they should mark as WORKSFORME >> 2) if bug persist they should drop a note and leave status UNCHANGED >> 3) if nobody answers we do nothing and leave status UNCHANGED > > I think we should have an easy way to distinguish the second and the > third situation. Not only bugreporters but QA-team members and other > people would want to recheck old bugs. It could be a good task for new > contributors, because it would help to find duplicates in future. I think the best way for us to distinguish cases 2 & 3 is to store reproducibility with a particular version of LibreOffice as tuples of information, so it can be queried. (It would also be helpful to know if a particular CONFIRMED or NOREPRO result comes from the Original Reporter, or from someone else). We don't have a good way right now to capture or display repro test results as structured data, but I've got some good ideas about how we might implement that in the future. For the time being, *judicious* pinging of users (asking them to retest against a more modern version) seems fine to me :-) -- Robinson Tryon QA Engineer - The Document Foundation LibreOffice Community Outreach Herald qu...@libreoffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On 10/17/2014 11:16 AM, Aleksandr P wrote: > Hello. > I believe that it is a good idea to check old bugs. > > 2014-10-16 23:00 GMT+04:00 bfoman : >> Tommy wrote >> If they see the bug has gone they should mark as WORKSFORME >> if bug persist they should drop a note and leave status UNCHANGED >> if nobody answers we do nothing and leave status UNCHANGED > I think we should have an easy way to distinguish the second and the > third situation. Not only bugreporters but QA-team members and other > people would want to recheck old bugs. It could be a good task for new > contributors, because it would help to find duplicates in future. > Today, if I want to recheck some old bugs, I can sort bugs by time of > changing. Auto messages will break this possibility. Really good point, but not sure if there's a solution :-/ It might come down to "what is worse" or "what helps us more" Best, Joel > > Best regards, > Alexandr > ___ > List Name: Libreoffice-qa mailing list > Mail address: Libreoffice-qa@lists.freedesktop.org > Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Hi, On Thu, Oct 16, 2014 at 04:03:47AM +0200, Tommy wrote: > "your bug report has shown no activity in the last 6 months. newer > LibO releases with hundred of bugifixes and new features have been > releases meanwhile, so please retest with current LibO release > (4.3.2.2) and give feedback of the actual status of the bug. if bug > is gone set status to RESOLVED WORKSFORME. if bug is still present > leave status UNCHANGED and drop a new comment telling the LibO > version where you retested and reproduce it" Whatever you guys decide on this -- the text definitively need a hint like: "Regardless of what you find in newer versions, the VERSION fields should stay at the _first_ version that showed the buggy behaviour." Otherwise this will create more work than it will remove. ;) Best, Bjoern ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] ping to retest old bugs
Hello. I believe that it is a good idea to check old bugs. 2014-10-16 23:00 GMT+04:00 bfoman : > Tommy wrote > If they see the bug has gone they should mark as WORKSFORME > if bug persist they should drop a note and leave status UNCHANGED > if nobody answers we do nothing and leave status UNCHANGED I think we should have an easy way to distinguish the second and the third situation. Not only bugreporters but QA-team members and other people would want to recheck old bugs. It could be a good task for new contributors, because it would help to find duplicates in future. Today, if I want to recheck some old bugs, I can sort bugs by time of changing. Auto messages will break this possibility. Best regards, Alexandr ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
I'm honestly hesitant to do any more of this kind of thing with the email notification on. Devs hate it, users hate it, etc . . . Our bug tracker is making progress, IMHO this can wait until we get it fully up. Just my two cents. Best, Joel On 10/16/2014 10:40 PM, Tommy wrote: > On Fri, 17 Oct 2014 06:26:48 +0200, Joel Madero > wrote: > >> >> >> Best, >> Joel >> >> P.S. Again I think all of this should wait until we have our own bug >> tracker so we can suppress emails and not piss off everyone cc'ed on >> every bug . . . > > maybe we can give email notification just to the bug reporter in > UNCONFIRMED bugs but regarding NEW bugs who received at least one > confirmation by another user it would be important to notify other CC' > user who can give a feedback too. > > to do an initial test and avoid excessive spam we could just focus at > the moment on UNCONFIRMED bug older than 1 year only. > > I don't have numbers but I suspect they can't be that many... > let's see how the feedback ratio is and how many of those UNCONFIRMED > old bugs did turn into WORKSFORME. > > if stats are good we may consider digging trough NEW bugs older than 1 > or 2 years > > ___ > List Name: Libreoffice-qa mailing list > Mail address: Libreoffice-qa@lists.freedesktop.org > Change settings: > http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Fri, 17 Oct 2014 06:26:48 +0200, Joel Madero wrote: Best, Joel P.S. Again I think all of this should wait until we have our own bug tracker so we can suppress emails and not piss off everyone cc'ed on every bug . . . maybe we can give email notification just to the bug reporter in UNCONFIRMED bugs but regarding NEW bugs who received at least one confirmation by another user it would be important to notify other CC' user who can give a feedback too. to do an initial test and avoid excessive spam we could just focus at the moment on UNCONFIRMED bug older than 1 year only. I don't have numbers but I suspect they can't be that many... let's see how the feedback ratio is and how many of those UNCONFIRMED old bugs did turn into WORKSFORME. if stats are good we may consider digging trough NEW bugs older than 1 or 2 years ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Hi, There are enough bugs foxes in Fresh. I would like to explain it to them (Fresh/Stable/Master) and give them the choice. Ala "if you choose master more bugs can be fixed, but terribly things can happen". "Stable is our most stable version. Fresh and master could have more bugs fixed, but could have other bugs" Am 17. Oktober 2014 06:26:48 MESZ, schrieb Joel Madero : >I'm a fan of doing a summary of all reported bugs for every bug >reporter >in one single email that summarizes the current status, thanks them for >the continuing support, and then asks them to retest against the latest >stable. Preferably we do this around x.x.3 or so (enough time where >regressions are worked out of the fresh build, maybe right after the >fresh version become stable, we ask users to test against stable, not >fresh). Thoughts? > >Best, >Joel > >P.S. Again I think all of this should wait until we have our own bug >tracker so we can suppress emails and not piss off everyone cc'ed on >every bug . . . >On 10/16/2014 09:19 PM, Tommy wrote: >> On Thu, 16 Oct 2014 21:00:16 +0200, bfoman >> wrote: >> >>> Tommy wrote we currently have 799 UNCONFIRMED and 7793 NEW bugs. I think that there should be a consistent number of those who did >not receive any new comment in the last 6 months. [...] meanwhile, so please retest with current LibO release (4.3.2.2) and give feedback of the actual status of the bug. if bug is gone set status >to RESOLVED WORKSFORME. if bug is still present leave status UNCHANGED >and drop a new comment telling the LibO version where you retested and reproduce it >>> >>> Hi! >>> It is tempting to do it every branch (every 6 months), but that >could >>> be too >>> often and annoy people if the bug is still there. >> >> yes, I agree we could do this only for 1 year old bugs if 6 months is >> too often. >> >>> Considering current release schedule for 4.3 and realistic chances >>> for getting fixes I think we >>> should ask to check the bugs against master and do this ping before >hard >>> code freeze and branching. >> >> could be an intelligent thing to do. >> >>> I noticed that usually serious bugs are fixed in >>> master or in earlier stages of particular branch, than backported to >>> last >>> few maintenance releases of the fresh branch. This ping should give >the >>> reporters the true message about current status of the issue and >more >>> testers of the next release. This also perfectly fits planned 4.4 BH >>> session. >>> Best regards. >> >> >> ___ >> List Name: Libreoffice-qa mailing list >> Mail address: Libreoffice-qa@lists.freedesktop.org >> Change settings: >> http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa >> Problems? >> http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ >> Posting guidelines + more: >http://wiki.documentfoundation.org/Netiquette >> List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ > >___ >List Name: Libreoffice-qa mailing list >Mail address: Libreoffice-qa@lists.freedesktop.org >Change settings: >http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa >Problems? >http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ >Posting guidelines + more: >http://wiki.documentfoundation.org/Netiquette >List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ -- Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail gesendet.___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
I'm a fan of doing a summary of all reported bugs for every bug reporter in one single email that summarizes the current status, thanks them for the continuing support, and then asks them to retest against the latest stable. Preferably we do this around x.x.3 or so (enough time where regressions are worked out of the fresh build, maybe right after the fresh version become stable, we ask users to test against stable, not fresh). Thoughts? Best, Joel P.S. Again I think all of this should wait until we have our own bug tracker so we can suppress emails and not piss off everyone cc'ed on every bug . . . On 10/16/2014 09:19 PM, Tommy wrote: > On Thu, 16 Oct 2014 21:00:16 +0200, bfoman > wrote: > >> Tommy wrote >>> we currently have 799 UNCONFIRMED and 7793 NEW bugs. >>> I think that there should be a consistent number of those who did not >>> receive any new comment in the last 6 months. >>> [...] >>> meanwhile, so please retest with current LibO release (4.3.2.2) and >>> give >>> feedback of the actual status of the bug. if bug is gone set status to >>> RESOLVED WORKSFORME. if bug is still present leave status UNCHANGED and >>> drop a new comment telling the LibO version where you retested and >>> reproduce it >> >> Hi! >> It is tempting to do it every branch (every 6 months), but that could >> be too >> often and annoy people if the bug is still there. > > yes, I agree we could do this only for 1 year old bugs if 6 months is > too often. > >> Considering current release schedule for 4.3 and realistic chances >> for getting fixes I think we >> should ask to check the bugs against master and do this ping before hard >> code freeze and branching. > > could be an intelligent thing to do. > >> I noticed that usually serious bugs are fixed in >> master or in earlier stages of particular branch, than backported to >> last >> few maintenance releases of the fresh branch. This ping should give the >> reporters the true message about current status of the issue and more >> testers of the next release. This also perfectly fits planned 4.4 BH >> session. >> Best regards. > > > ___ > List Name: Libreoffice-qa mailing list > Mail address: Libreoffice-qa@lists.freedesktop.org > Change settings: > http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
On Thu, 16 Oct 2014 21:00:16 +0200, bfoman wrote: Tommy wrote we currently have 799 UNCONFIRMED and 7793 NEW bugs. I think that there should be a consistent number of those who did not receive any new comment in the last 6 months. [...] meanwhile, so please retest with current LibO release (4.3.2.2) and give feedback of the actual status of the bug. if bug is gone set status to RESOLVED WORKSFORME. if bug is still present leave status UNCHANGED and drop a new comment telling the LibO version where you retested and reproduce it Hi! It is tempting to do it every branch (every 6 months), but that could be too often and annoy people if the bug is still there. yes, I agree we could do this only for 1 year old bugs if 6 months is too often. Considering current release schedule for 4.3 and realistic chances for getting fixes I think we should ask to check the bugs against master and do this ping before hard code freeze and branching. could be an intelligent thing to do. I noticed that usually serious bugs are fixed in master or in earlier stages of particular branch, than backported to last few maintenance releases of the fresh branch. This ping should give the reporters the true message about current status of the issue and more testers of the next release. This also perfectly fits planned 4.4 BH session. Best regards. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] ping to retest old bugs
Tommy wrote > we currently have 799 UNCONFIRMED and 7793 NEW bugs. > I think that there should be a consistent number of those who did not > receive any new comment in the last 6 months. > [...] > meanwhile, so please retest with current LibO release (4.3.2.2) and give > feedback of the actual status of the bug. if bug is gone set status to > RESOLVED WORKSFORME. if bug is still present leave status UNCHANGED and > drop a new comment telling the LibO version where you retested and > reproduce it Hi! It is tempting to do it every branch (every 6 months), but that could be too often and annoy people if the bug is still there. Considering current release schedule for 4.3 and realistic chances for getting fixes I think we should ask to check the bugs against master and do this ping before hard code freeze and branching. I noticed that usually serious bugs are fixed in master or in earlier stages of particular branch, than backported to last few maintenance releases of the fresh branch. This ping should give the reporters the true message about current status of the issue and more testers of the next release. This also perfectly fits planned 4.4 BH session. Best regards. -- View this message in context: http://nabble.documentfoundation.org/Libreoffice-qa-ping-to-retest-old-bugs-tp4125930p4126029.html Sent from the QA mailing list archive at Nabble.com. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] ping to retest old bugs
Hi QA guys, I had this idea and I want to hear what you think about. we currently have 799 UNCONFIRMED and 7793 NEW bugs. I think that there should be a consistent number of those who did not receive any new comment in the last 6 months. i.e. https://bugs.freedesktop.org/show_bug.cgi?id=61972 (UNCONFIRMED) https://bugs.freedesktop.org/show_bug.cgi?id=30571 (NEW) and I also thinks that among those who were last tested with older than 6 month LibO versions (which usually means that a new branch has been released in the meantime) some have been fixed somehow... it happens frequently to me to retest some of those old untouched bugs and see that the were reproducible in older branches available at that time (i.e. 4.1.x) but now fixed in 4.3.x or 4.4 master, so I label them as RESOLVED WORKSFORME and suggest the original reported to upgrade. so my suggestion is to do a mass ping campaign with bugzilla QA administrators tool and send a message like: "your bug report has shown no activity in the last 6 months. newer LibO releases with hundred of bugifixes and new features have been releases meanwhile, so please retest with current LibO release (4.3.2.2) and give feedback of the actual status of the bug. if bug is gone set status to RESOLVED WORKSFORME. if bug is still present leave status UNCHANGED and drop a new comment telling the LibO version where you retested and reproduce it" we could decide to do the same thing with NEW and UNCONFIRMED BUGS untouched from more than 6 month (or maybe 1 year) If they see the bug has gone they should mark as WORKSFORME if bug persist they should drop a note and leave status UNCHANGED if nobody answers we do nothing and leave status UNCHANGED so basically this is intended to get rid of the many WORKSFORME bugs that surely exist but still have an UNOCONFIRMED or NEW status, just because nobody retested them in the meantime see this example: https://bugs.freedesktop.org/show_bug.cgi?id=67040 I opened this one in july 2013, last comment was from january 2014 then I forgot about it... after some time I stumbled upon it again and saw that it was fixed somehow during development of 4.3.x branch, so I marked this as WORKSFORME please give your feedback about my idea. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
