Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-14 Thread Pedro
Hi Enervation


Enervation wrote
> I reported a bug, which is located at
> https://bugs.freedesktop.org/show_bug.cgi?id=65571
> 
> However, it is marked as NEW even though no one triaged it. Can someone
> resolve this?

This is the default now. Bugs are initially marked as NEW. If additional
information is required it will be changed to NEEDINFO. I'm not sure what a
triager should change it to if it is confirmed... @Joel???



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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-14 Thread Florian Reisinger
Hi all,

Pedro is it true, that this has changed? IMHO we had this nasty
problem once, but IMO all new bugs should be UNCONFIRMED.

Liebe Grüße, / Yours,
Florian Reisinger

Am 14.06.2013 um 23:43 schrieb Pedro :

> Hi Enervation
>
>
> Enervation wrote
>> I reported a bug, which is located at
>> https://bugs.freedesktop.org/show_bug.cgi?id=65571
>>
>> However, it is marked as NEW even though no one triaged it. Can someone
>> resolve this?
>
> This is the default now. Bugs are initially marked as NEW. If additional
> information is required it will be changed to NEEDINFO. I'm not sure what a
> triager should change it to if it is confirmed... @Joel???
>
>
>
> --
> View this message in context: 
> http://nabble.documentfoundation.org/Libreoffice-qa-Bug-Report-Incorrectly-Marked-as-NEW-tp4061545p4061555.html
> Sent from the QA mailing list archive at Nabble.com.
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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-15 Thread Christian Lohmaier
Hi Florian, *,

On Sat, Jun 15, 2013 at 6:34 AM, Florian Reisinger  wrote:
>
> Pedro is it true, that this has changed? IMHO we had this nasty
> problem once, but IMO all new bugs should be UNCONFIRMED.

Bugs reported via the BugAssistant should be UNCONFIRMED, but the
default when creating bugs on bugzilla directly unfortunately is
"NEW". Users could manually change it to file it as unconfirmed, but
most don't.

ciao
Chrisitan
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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-15 Thread Florian Reisinger
Hi,

Liebe Grüße, / Yours,
Florian Reisinger

Am 15.06.2013 um 14:50 schrieb Christian Lohmaier
:

> Hi Florian, *,
>
> On Sat, Jun 15, 2013 at 6:34 AM, Florian Reisinger  wrote:
>>
>> Pedro is it true, that this has changed? IMHO we had this nasty
>> problem once, but IMO all new bugs should be UNCONFIRMED.
>
> Bugs reported via the BugAssistant should be UNCONFIRMED, but the
> default when creating bugs on bugzilla directly unfortunately is
> "NEW". Users could manually change it to file it as unconfirmed, but
> most don't.

Really..? That is definitely NOT the way it should be I am quite
sure that this changed recently...

@Joel, Bjoern: Your opinion?


>
> ciao
> Chrisitan
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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-15 Thread Stephan Bergmann

On 06/15/2013 02:52 PM, Florian Reisinger wrote:

Am 15.06.2013 um 14:50 schrieb Christian Lohmaier
:

On Sat, Jun 15, 2013 at 6:34 AM, Florian Reisinger  wrote:

Pedro is it true, that this has changed? IMHO we had this nasty
problem once, but IMO all new bugs should be UNCONFIRMED.


Bugs reported via the BugAssistant should be UNCONFIRMED, but the
default when creating bugs on bugzilla directly unfortunately is
"NEW". Users could manually change it to file it as unconfirmed, but
most don't.


Really..? That is definitely NOT the way it should be I am quite
sure that this changed recently...


Isn't the default initial state of a bug tied to the reporter's 
canconfirm permission or somesuch, NEW if you have canconfirm perm, 
UNCONFIRMED if not?


Stephan

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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-15 Thread Florian Reisinger

Hi

Am 15.06.2013 15:18, schrieb Stephan Bergmann:

On 06/15/2013 02:52 PM, Florian Reisinger wrote:

Am 15.06.2013 um 14:50 schrieb Christian Lohmaier
:
On Sat, Jun 15, 2013 at 6:34 AM, Florian Reisinger 
 wrote:

Pedro is it true, that this has changed? IMHO we had this nasty
problem once, but IMO all new bugs should be UNCONFIRMED.


Bugs reported via the BugAssistant should be UNCONFIRMED, but the
default when creating bugs on bugzilla directly unfortunately is
"NEW". Users could manually change it to file it as unconfirmed, but
most don't.


Really..? That is definitely NOT the way it should be I am quite
sure that this changed recently...


Isn't the default initial state of a bug tied to the reporter's 
canconfirm permission or somesuch, NEW if you have canconfirm perm, 
UNCONFIRMED if not?


canconfirm permission?

It should be unconfirmed as long as someone from the QA team (so 
everyone triaging) can reproduce it on his machine, preferably on a 
different OS




Stephan



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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-15 Thread Christian Lohmaier
Hi Florian, *,

On Sat, Jun 15, 2013 at 2:52 PM, Florian Reisinger  wrote:
> Am 15.06.2013 um 14:50 schrieb Christian Lohmaier
> :
>> On Sat, Jun 15, 2013 at 6:34 AM, Florian Reisinger  
>> wrote:
>>>
>>> Pedro is it true, that this has changed? IMHO we had this nasty
>>> problem once, but IMO all new bugs should be UNCONFIRMED.
>>
>> Bugs reported via the BugAssistant should be UNCONFIRMED, but the
>> default when creating bugs on bugzilla directly unfortunately is
>> "NEW". Users could manually change it to file it as unconfirmed, but
>> most don't.
>
> Really..? That is definitely NOT the way it should be I am quite
> sure that this changed recently...

Ah, you're right - it was fixed already, I'm not up-to-date on that :-)
https://bugs.freedesktop.org/show_bug.cgi?id=31457 doesn't tell when
unconfirmed as default state was introduced, only when unconfirmed
state was made available..

bugs filed should be unconfirmed by default (but user can change to
NEW when filing a bug) (and are unconfirmed by default, at least with
my privileges)
And AFAIK every bugzilla user on fdo has "canconfirm" privileges.

ciao
Christian
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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-15 Thread Terrence Enger
On Sat, 2013-06-15 at 15:41 +0200, Florian Reisinger wrote:
> 
> It should be unconfirmed as long as someone from the QA team (so 
> everyone triaging) can reproduce it on his machine, preferably on a 
> different OS

Well, I usually do not file a bug until I am pretty sure that I am
seeing what I see.  But there are still lots of possible questions for
QA ...

(*) Is it a bug or just a feature I do not understand?

(*) Is the problem restricted to my platform?  To my build parameters
perhaps?  To something entirely ideosyncratic?

(*) This is really bad.  Please tell me it is not widespread.


Mere UNCONFIRMED is pretty vague.  Could we use some conventions for
Whiteboard to ask for confirmation of particular aspects?  Or perhaps
just a Whiteboard value requesting early attention from QA?  (In the
past, I have asked the QA list for help in the "really bad" case.  A
high priority seemed wrong because I strongly suspected that the
problem was *not* widespread.)

Terry.


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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-15 Thread mariosv
You are right,
and this is the root of some misunderstandings reviewing bugs, because one
can think this status was established by the reporter, what it is not true.

Please can some admin restore the default to UNCONFIRMED.

Miguel Ángel



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Re: [Libreoffice-qa] Bug Report Incorrectly Marked as NEW

2013-06-17 Thread Cor Nouws

Christian Lohmaier wrote (15-06-13 16:21)


bugs filed should be unconfirmed by default (but user can change to
NEW when filing a bug) (and are unconfirmed by default, at least with
my privileges)
And AFAIK every bugzilla user on fdo has "canconfirm" privileges.


In general, when I file a bug (always in BugZilla) it is automatically 
set to NEW. And as far as I understood (long time ago), indeed related 
to my permissions.
Sometimes the bug is not NEW, so then I have to do an extra step. Not a 
big deal, but of course stupid :)



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