Re: [Libreoffice-qa] Enhancements - Getting User Input

2013-04-16 Thread Petr Mladek
Joel Madero píše v Po 15. 04. 2013 v 11:20 -0700:
 
 
 Also we don't need a new system for the voting, we already
 have the bugzilla.
 
 
 Currently we don't use bugzilla voting, also it is a big problem if
 the #1 enhancement request is some crazy request that takes 1000 hours
 to implement. The idea is that we limit the poll to enhancements we
 KNOW can be implemented in time and assign a well known developer to
 it who won't just shelve it and let it sit there indefinitely.

I am afraid that this could not work easily. If we do the work and
select 10-15 nice features and find potential volunteers, we probably do
not need voting. There will be most likely different volunteers for the
different features. If they wanted to work on them, they would work on
them independently on the voting results.

The voting is always dangerous because it reflects only opinion of the
voters. We have millions users and I am afraid that only few hundreds
would vote. The voting would crate a commitment for TDF but I am not
sure about the profit.

Finally, it is hard to promis anything without a contract. We could not
create contract with volunteers. I agree here with Bjorn that this might
end in tears on all sides.


Best Regards,
Petr

PS: I feel a bit bad that we are so negative about this idea. It is
great that you come up with ideas how to improve things. Well, in this
case, I would be more careful. We were not sure whether to enable voting
for bugs. We decided to hide it a bit under affects me flag. Let's see
how this works before playing with voting on more fronts :-)

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Re: [Libreoffice-qa] Enhancements - Getting User Input

2013-04-16 Thread Robinson Tryon
On Tue, Apr 16, 2013 at 4:35 AM, Petr Mladek pmla...@suse.cz wrote:
 I am afraid that this could not work easily. If we do the work and
 select 10-15 nice features and find potential volunteers, we probably do
 not need voting. There will be most likely different volunteers for the
 different features.

ok, interesting.

 If they wanted to work on them, they would work on
 them independently on the voting results.


Hmm... I imagine that some of the volunteers might like a little
guidance as to what bugs/issues are most affecting our users right
now?

 The voting is always dangerous because it reflects only opinion of the
 voters. We have millions users and I am afraid that only few hundreds
 would vote. The voting would crate a commitment for TDF but I am not
 sure about the profit.

Right now we don't have any voting and (essentially) no visible input
from the users as to what should be fixed first. I believe that Joel
told me that the devs *kind of* look at the bug stats, # of people
cc'd, etc... and use that as input into prioritization, but there's no
hard and fast rule.

Voting can be dangerous for multiple reasons:
- ballot stuffing
- low sample size
- etc..

But there are definitely ways to mitigate some of these issues. One
way is to get more users to sign up for FDO which, coincidentally,
means that we have more users who can easily enter new bugs :-)
Another method would be to use random sampling of our users (perhaps
weighted a little by contributions to FDO, the wiki, Ask, git, etc..).

 PS: I feel a bit bad that we are so negative about this idea. It is
 great that you come up with ideas how to improve things.

From my perspective, I think that we need to generate a lot more ideas
about how to improve things, even if we have to shoot down 90% of them
for one reason or another. User involvement is key to us growing our
ranks, and is an important piece of a healthy software community.

 Well, in this
 case, I would be more careful. We were not sure whether to enable voting
 for bugs. We decided to hide it a bit under affects me flag. Let's see
 how this works before playing with voting on more fronts :-)

+1

Speaking of which: How did the discussion w/ESC go?

--R
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Re: [Libreoffice-qa] Enhancements - Getting User Input

2013-04-16 Thread V Stuart Foote
Robinson Tryon wrote
 On Tue, Apr 16, 2013 at 4:35 AM, Petr Mladek lt;

 pmladek@

 gt; wrote:
 Right now we don't have any voting and (essentially) no visible input
 from the users as to what should be fixed first. I believe that Joel
 told me that the devs *kind of* look at the bug stats, # of people
 cc'd, etc... and use that as input into prioritization, but there's no
 hard and fast rule.

Well, I wouldn't call it voting, but there is the Wiki  Vote for
Enhancement https://wiki.documentfoundation.org/Vote_for_Enhancement  .  
But to participate, another account credential -- in addition to  FDO
Bugzilla, and FDO Ask; and some desire to learn to  edit Wiki, which for
this page is NOT the simplest.  Needless to say it is pretty low volume and
self selecting.



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Re: [Libreoffice-qa] Enhancements - Getting User Input

2013-04-15 Thread Bjoern Michaelsen
Hi,

On Sun, Apr 14, 2013 at 08:18:17PM -0700, Joel Madero wrote:
 We select 10-15 possible enhancements that can be completed in a
 reasonably short period of time (within a minor release). We blog
 about this (I can do this) with a simple poll. We then announce this
 to the user list and make some PR announcement about we are
 listening to what you think!. Allowing this would limit the list to
 enhancements that we agree can be done in a short period but open up
 which enhancement to the wider community.
 
 My thought is we attempt this for our next release in 4.1
 
 Thoughts?

Nope, at least not with PR or we are listening to what you think! up front.
It needs to be the other way around: If you find a set of enhancements that
seem to be valueable to users, the primary goals needs to be to sell those
ideas to developers. Before a developer is commited to a task, there should not
be any PR about it. And if its a volunteer, there should not be any PR about it
before the task is _finished_. Everything else will end in tears.

Best,

Bjoern
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Re: [Libreoffice-qa] Enhancements - Getting User Input

2013-04-15 Thread dE .
On Mon, Apr 15, 2013 at 3:36 PM, Bjoern Michaelsen 
bjoern.michael...@canonical.com wrote:

 Hi,

 On Sun, Apr 14, 2013 at 08:18:17PM -0700, Joel Madero wrote:
  We select 10-15 possible enhancements that can be completed in a
  reasonably short period of time (within a minor release). We blog
  about this (I can do this) with a simple poll. We then announce this
  to the user list and make some PR announcement about we are
  listening to what you think!. Allowing this would limit the list to
  enhancements that we agree can be done in a short period but open up
  which enhancement to the wider community.
 
  My thought is we attempt this for our next release in 4.1
 
  Thoughts?

 Nope, at least not with PR or we are listening to what you think! up
 front.
 It needs to be the other way around: If you find a set of enhancements that
 seem to be valueable to users, the primary goals needs to be to sell those
 ideas to developers. Before a developer is commited to a task, there
 should not
 be any PR about it. And if its a volunteer, there should not be any PR
 about it
 before the task is _finished_. Everything else will end in tears.

 Best,

 Bjoern
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Also we don't need a new system for the voting, we already have the
bugzilla.
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Re: [Libreoffice-qa] Enhancements - Getting User Input

2013-04-15 Thread Joel Madero

 Also we don't need a new system for the voting, we already have the
 bugzilla.


Currently we don't use bugzilla voting, also it is a big problem if the #1
enhancement request is some crazy request that takes 1000 hours to
implement. The idea is that we limit the poll to enhancements we KNOW can
be implemented in time and assign a well known developer to it who won't
just shelve it and let it sit there indefinitely.


Best,
Joel



-- 
*Joel Madero*
LibreOffice QA Volunteer
jmadero@gmail.com
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