Re: [Libreoffice-qa] Handling confidential bug report supporting documents
On Mon, 2012-02-06 at 11:19 +0100, Cor Nouws wrote: > Hi Drew, > > drew wrote (06-02-12 00:35) > > > Noticed on slashdot today that someone was complaining about LibreOffice > > not being willing to deal with their bug report because they had a > > document showing the defect (I looked at the issue and suspect it may > > actually be a duplicate BTW) and according to this individual he was > > told that there was no way for TDF/LibreOffice QA to handle such a > > document. > > > > I do not read that the document was confidential, but guess that is what > you mean. > > > I've been around the block enough times not to take this at face value > > necessarily, but I was wondering about it - I thought there had been > > some work done, procedure wise and even ML wise just for this type of > > situation. > > > > Anyway - I thought about responding to the person on slashdot but > > thought it best to touch base here first. > > It's always possible to post a document to one of the devs (after having > contact) so that it does not end in public archives. > Have done this myself more than once. Right, exactly. - the individual on Slashdot said he was told directly (by email) from the person triaging the report that this was not possible - which is the part I don't quite accept, more likely a little miscommunication. [my supposition would be something like: he was told that making an attachment to an issue will always be public and took that to me it is not at all possible] Alright well, I'll go back to slashdot and post a clarification after todays MC call. Thanks, //drew ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] Handling confidential bug report supporting documents
Hi Drew, drew wrote (06-02-12 00:35) Noticed on slashdot today that someone was complaining about LibreOffice not being willing to deal with their bug report because they had a document showing the defect (I looked at the issue and suspect it may actually be a duplicate BTW) and according to this individual he was told that there was no way for TDF/LibreOffice QA to handle such a document. I do not read that the document was confidential, but guess that is what you mean. I've been around the block enough times not to take this at face value necessarily, but I was wondering about it - I thought there had been some work done, procedure wise and even ML wise just for this type of situation. Anyway - I thought about responding to the person on slashdot but thought it best to touch base here first. It's always possible to post a document to one of the devs (after having contact) so that it does not end in public archives. Have done this myself more than once. Cheers, -- - Cor - http://nl.libreoffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] Handling confidential bug report supporting documents
On Sun, 2012-02-05 at 18:35 -0500, drew wrote: > Hi, > > Noticed on slashdot today that someone was complaining about LibreOffice > not being willing to deal with their bug report because they had a > document [edit] with confidential information [/edit] > showing the defect (I looked at the issue and suspect it may > actually be a duplicate BTW) and according to this individual he was > told that there was no way for TDF/LibreOffice QA to handle such a > document. > > I've been around the block enough times not to take this at face value > necessarily, but I was wondering about it - I thought there had been > some work done, procedure wise and even ML wise just for this type of > situation. > > Anyway - I thought about responding to the person on slashdot but > thought it best to touch base here first. > > Thanks much, > > //drew ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
