Re: [LINK] PayPal security and account verification

2019-03-17 Thread Roger Clarke

Report the scam to ASIC?

A security gap as large as that qualifies as a scam, I reckon.



On 17/3/19 5:17 pm, Ivan Trundle wrote:

Hi Linkers

I’m seeking assistance in dealing with PayPal. In a nutshell, someone has 
signed up to PayPal using my email address (not this one), and I’ve asked 
PayPal to decouple the email address from the user’s account. The response I 
received was not satisfactory.

Because one of my email addresses is ‘attractive’ to some people, they often 
use it to sign up to sites and services without that site or service verifying 
the entered credentials. I’m used to dealing with it, and have generally had 
the issue resolved easily enough, though there are times when I’ve had to sign 
up to the service with my email address (parking my credentials) just to 
prevent others from doing the same. Or receive spam forever...

Dealing with PayPal demands communication through their web interface, and all 
messages are deleted after 90 days. I asked for a phone number to call, and 
spoke moments ago to one of their American representatives, who was belligerent 
and unapologetic overall.

The response was typically condescending: that my email account may have been 
recycled, or that the user mistyped, etc. All well and good, but all I asked 
was that my email address be returned to me, by decoupling it from the other 
user account set up yesterday. They said not possible without contacting the 
user first, and even then they suggested that it might not happen.

So in signing up to PayPal, it is possible to type in a fake email address, and 
a phone number, and continue using that account without verification of the 
email address. Poor form on PayPal’s part, but it gets worse.

I received a welcome message from PayPal (in German, since the account was set 
up in Germany using a German phone number, apparently), seeking to verify my 
credentials. I ignored this, and expected the matter to die naturally.

Then, moments later, I received another communication from PayPal with 
confirmation of the user’s German Bank account details, and a reference number 
for future activity.

At this point I wrote to PayPal seeking assistance, and received bland 
responses. After my third communication from PayPal about my new account, I 
asked for a phone number to call, and was told that there was little that could 
be done, and that the representative didn’t want to rely on Google Translate to 
talk with their German counterparts(!), and that all they could do was ask the 
Germany PayPal arm to perhaps phone the user. No offer of a solution at all, 
and I was left thinking that a simple exploit of PayPal would be to write a 
script to sign up thousands of accounts to PayPal using addresses scraped from 
the internet, thus blocking real users from setting up an account.

But this aside, the continual email trail from this user’s activities would 
allow me to, for example, make large donations from the user’s account to 
charities (as has happened when bank account details have been published), and 
to track his purchases (already happened). Not just annoying, but remarkable 
given what PayPal is all about. I’ve had better responses from American hotel 
chains and Russian department stores...

I can’t call him directly, since I only have part of his phone number (though I 
could track his name down perhaps), and I can’t access his PayPal account 
(because I don’t have the password, and password resets are managed via a phone 
number).

So my only recourse is through the indifferent and unapologetic PayPal 
representative.

Is there more that I can or should do?

Thanks in advance
Ivan
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Re: [LINK] PayPal security and account verification

2019-03-17 Thread JLWhitaker

On 17/03/2019 8:37 PM, Roger Clarke wrote:

for Ivan (I didn't get Ivan's email - odd)
But this aside, the continual email trail from this user’s activities 
would allow me to, for example, make large donations from the user’s 
account to charities (as has happened when bank account details have 
been published), and to track his purchases (already happened). Not 
just annoying, but remarkable given what PayPal is all about. I’ve had 
better responses from American hotel chains and Russian department 
stores...


I can’t call him directly, since I only have part of his phone number 
(though I could track his name down perhaps), and I can’t access his 
PayPal account (because I don’t have the password, and password resets 
are managed via a phone number).


how about contacting his bank? They may be interested in Paypal not 
providing accurate customer information for funds transfers. It wouldn't 
surprise me if German banks are more concerned about Identity theft 
matters than an American company.


Jan

--
Melbourne, Victoria, Australia
jw...@janwhitaker.com
Twitter: @JL_Whitaker
Blog: www.janwhitaker.com

Sooner or later, I hate to break it to you, you're gonna die, so how do you 
fill in the space between here and there? It's yours. Seize your space.
~Margaret Atwood, writer

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Re: [LINK] PayPal security and account verification

2019-03-17 Thread Karl Auer
On Mon, 2019-03-18 at 08:19 +1100, JLWhitaker wrote:
> how about contacting his bank? They may be interested in Paypal not 
> providing accurate customer information for funds transfers. It
> wouldn't surprise me if German banks are more concerned about
> Identity theft matters than an American company.

And don't worry about the "language problem" - most Germans can speak
English, and most bank staff speak it very well indeed.

Regards, K.

-- 
~~~
Karl Auer (ka...@biplane.com.au)
http://www.biplane.com.au/kauer
http://twitter.com/kauer389

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Re: [LINK] Tesla

2019-03-17 Thread David
On Sunday, 17 March 2019 17:24:36 AEDT Roger Clarke wrote:

> So check Maschmedt & Searle (2018) at:
>>https://www.kwm.com/en/au/knowledge/insights/driverless-vehicle-trial-legislation-nsw-vic-sa-20180227

Interesting...  That paper indicates the only regulation in place in Australia 
relates to trials of autonomous vehicles.  However anyone can buy a Tesla right 
now, so do they have the automated-driving functions disabled?  If not, are we 
relying on drivers to stay in manual mode, and what do Tesla salespeople tell 
potential customers?

The opening of s.4.2 of your paper at http://rogerclarke.com/EC/AIR.html#LS 
states:

> In-place industrial robotics, in production-lines and warehouses, is 
> well-established. Various publications have discussed general questions of 
> robot regulation [...]  Even such vital aspects as worker safety and employer 
> liability appear to depend not on technology-specific laws, but on generic 
> laws, which may or may not have been adapted to reflect the characteristics 
> of the new technologies.

The ABC RN program "The Minefield" is a regular feature where  Waleed Aly & 
Scott Stephens discuss ethical issues.  Yesterday's edition was about robots, 
and it's well worth a listen - see 
https://www.abc.net.au/radionational/programs/theminefield/

Here's a scenario from the program.  Some companies are developing realistic 
sex robots.  Assuming these are purely mechanical in the sense they have no 
consciousness, emotions, moral compass, etc., would it be right to produce one 
which said "no" for use by those with rape fantasies?  Would facilitating that 
desire with a robot increase the liklihood of rape of a human?

It's not all just technology...

Cheers,
David L.

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