Re: [LINK] Apps for medicine not all goodness and light

2014-01-31 Thread Janet Hawtin
Google and Apple health apps
http://www.theverge.com/2014/1/31/5366242/apple-met-with-the-fda-to-talk-mobile-medical-applications-last-month

FitBit
http://www.livescience.com/40108-fitbit-flex-review.html
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Re: [LINK] Apps for medicine not all goodness and light

2014-01-29 Thread Karl Auer
On Thu, 2014-01-30 at 09:55 +1100, Jan Whitaker wrote:
 I like the one about 'automation bias' which is to believe what the 
 computer tells you instead of the person sitting in front of you 
 telling you different.

I still remember a Telstra employee with great fondness. Telstra cut off
my business ISDN link a month early. They had my request IN WRITING -
and still got the month wrong. Because I was not at home on the day they
decided to disconnect the link, they were unable to access the house to
restore the old analogue connections. But they did swap the exchange
back to analogue, and to their eternal shame, marked the job as
complete.

To restore my ISDN service, all they needed to do was go to the exchange
and undo the swap.

I knew *exactly* what the problem was, and spent a WEEK describing the
problem, the cause and the solution to a conga-line of Telstra
suckholes, each of whom said variations of but the job has been
completed. In vain did I tell them that it had not been completed, that
it needed to be reversed anyway, and that a technician should be sent to
check the exchange.

Then - Clarissa! She listened. She checked her computer. I braced
myself. Then she said Yep. Could be. I'll send someone to check the
exchange.

Good on you, Clarissa. And yar boo sucks to the rest of the conga-line.

Regards, K.

-- 
~~~
Karl Auer (ka...@biplane.com.au)
http://www.biplane.com.au/kauer
http://twitter.com/kauer389

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Old fingerprint: B862 FB15 FE96 4961 BC62 1A40 6239 1208 9865 5F9A


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Re: [LINK] Apps for medicine not all goodness and light

2014-01-29 Thread Bernard Robertson-Dunn
On 30/01/2014 9:55 AM, Jan Whitaker wrote:
 http://www.theage.com.au/digital-life/smartphone-apps/risks-feared-in-medical-apps-20140129-31le8.html

 Interesting article reviewing some of the subtle risks involved in
 apps for medical treatment and records.
 I like the one about 'automation bias' which is to believe what the
 computer tells you instead of the person sitting in front of you
 telling you different.

The Direst quote is:
 ''Clinicians tend to believe information in medical records rather 
 than believe patients,'' she said. 

Clinicians may be expert in their health specialty but they are not 
expert in Information Systems.

The golden rule in information systems is (or should be, there are too 
many IT specialists who do not realise this) that all data in an 
information system has a probability greater than zero of being 
incorrect. That probability varies according to the nature of the data, 
but you cannot assess or measure that probability just by looking at the 
data.

 From what I have read and know about automated medical records (a 
subset of eHealth) this single fact receives little or no attention. It 
is likely to bite someone very seriously in a highly sensitive part of 
their anatomy. For a clinician it could be their wallet, for a patient 
it could be far more severe or permanent.

-- 

Regards
brd

Bernard Robertson-Dunn
Sydney Australia
email: b...@iimetro.com.au
web:   www.drbrd.com
web:   www.problemsfirst.com
Blog:  www.problemsfirst.com/blog

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