Re: Areca driver 2.6.19 on x86_64

2006-12-06 Thread Areca Support
Dear Sir,

This is Kevin Wang from Areca Technology, Tech-Support Team.
regarding your problem, please trying to disable ACPI in kernel loader.
if the problem happen as soon as driver loaded, it should be the IRQ
releated issue.
the motherboard bios didn't assigned a correct IRQ to controller, it makes
the driver can't initialize controller.
and in our experience, disable ACPI in kernel loader can solved this ussue
in some distro.


Best Regards,


Kevin Wang

Areca Technology Tech-support Division
Tel : 886-2-87974060 Ext. 223
Fax : 886-2-87975970
Http://www.areca.com.tw
Ftp://ftp.areca.com.tw

- Original Message - 
From: "Bron Gondwana" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>; ;
<[EMAIL PROTECTED]>
Sent: Thursday, December 07, 2006 7:09 AM
Subject: Re: Areca driver 2.6.19 on x86_64


> On Wed, Dec 06, 2006 at 05:51:32PM +0100, [EMAIL PROTECTED] wrote:
> > OS distro used:
> > CentOS 4.4 x86_64
> > Kernel 2.6.19 with hand-crafted config, that we are
> > able to use successfully with kernel 2.6.16.20.
>
> What patches were you applying to 2.6.16.20, since that didn't
> have an Areca driver in it I presume you're at least using that.
>
> > Have you any suggestions to resolve this issue ?
>
> 32 bit kernel?  I'm somewhat serious here, depending what applications
> you're running on the machine.
>
> Otherwise, no clue sorry - we're running 32 bit kernels everywhere
> even on the couple of new Core machines we have.
>
> Bron.

-
To unsubscribe from this list: send the line "unsubscribe linux-kernel" in
the body of a message to [EMAIL PROTECTED]
More majordomo info at  http://vger.kernel.org/majordomo-info.html
Please read the FAQ at  http://www.tux.org/lkml/


Re: Areca driver 2.6.19 on x86_64

2006-12-06 Thread Areca Support
Dear Sir,

This is Kevin Wang from Areca Technology, Tech-Support Team.
regarding your problem, please trying to disable ACPI in kernel loader.
if the problem happen as soon as driver loaded, it should be the IRQ
releated issue.
the motherboard bios didn't assigned a correct IRQ to controller, it makes
the driver can't initialize controller.
and in our experience, disable ACPI in kernel loader can solved this ussue
in some distro.


Best Regards,


Kevin Wang

Areca Technology Tech-support Division
Tel : 886-2-87974060 Ext. 223
Fax : 886-2-87975970
Http://www.areca.com.tw
Ftp://ftp.areca.com.tw

- Original Message - 
From: Bron Gondwana [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]; linux-kernel@vger.kernel.org;
[EMAIL PROTECTED]
Sent: Thursday, December 07, 2006 7:09 AM
Subject: Re: Areca driver 2.6.19 on x86_64


 On Wed, Dec 06, 2006 at 05:51:32PM +0100, [EMAIL PROTECTED] wrote:
  OS distro used:
  CentOS 4.4 x86_64
  Kernel 2.6.19 with hand-crafted config, that we are
  able to use successfully with kernel 2.6.16.20.

 What patches were you applying to 2.6.16.20, since that didn't
 have an Areca driver in it I presume you're at least using that.

  Have you any suggestions to resolve this issue ?

 32 bit kernel?  I'm somewhat serious here, depending what applications
 you're running on the machine.

 Otherwise, no clue sorry - we're running 32 bit kernels everywhere
 even on the couple of new Core machines we have.

 Bron.

-
To unsubscribe from this list: send the line unsubscribe linux-kernel in
the body of a message to [EMAIL PROTECTED]
More majordomo info at  http://vger.kernel.org/majordomo-info.html
Please read the FAQ at  http://www.tux.org/lkml/


Re: Pathetic write performance from Areca PCIe cards

2006-11-28 Thread Areca Support
Dear Sir,

This is Kevin Wang from Areca Technology, Tech-Support Team.
as you recommend, we will updated driver/firmware to our ftp/website once it
released.

the firmware V1.42 sent by erich is a beta version and not released yet, it
is certifying still.
so you can not find it in our ftp site or website now.

and could you please inform me more detail about the two releases V1.41 ?
as i remember, the V1.41 should released once only, a second V1.41 could be
a bug fixed version and a bug fixed version should not public for customer
download. please inform me more detail about it, i will ask ftp releated
person check it.
sorry for the inconvenience.


Best Regards,


Kevin Wang

Areca Technology Tech-support Division
Tel : 886-2-87974060 Ext. 223
Fax : 886-2-87975970
Http://www.areca.com.tw
Ftp://ftp.areca.com.tw

- Original Message - 
From: "Bron Gondwana" <[EMAIL PROTECTED]>
To: "erich" <[EMAIL PROTECTED]>
Cc: "Maurice Volaski" <[EMAIL PROTECTED]>; "廣安科技 蘇莉嵐"
<[EMAIL PROTECTED]>; "廣安科技 羅任偉" <[EMAIL PROTECTED]>;
"廣安科技 王家仲" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>;

Sent: Monday, November 27, 2006 9:05 PM
Subject: Re: Pathetic write performance from Areca PCIe cards


> On Mon, Nov 27, 2006 at 11:34:23AM +0800, erich wrote:
> > Dear Maurice Volaski,
> >
> > Please update Areca Firmware version into 1.42.
> > Areca's firmware team found some problems on high capacity transfer.
> > Hope the weird  phenomenon should disappear.
>
> Erich, is there anyone at Areca that you can pass on the message to
>
>++
>| Please update your ftp server/website when |
>| there is a new firmware or driver release! |
>++
>
> that would be great.  I followed the links from www.areca.us to the
> firmware at:
>
> ftp://ftp.areca.com.tw/RaidCards/BIOS_Firmware/ARC1130/
>
> for our cards, but the 1210 and 1220 that Maurice was speaking about
> suffer from the same problem - there is no mention of a 1.42 firmware
> anywhere, just the 1.41 that's been out for ages.
>
> ...
>
>
> And speaking of 1.41, there appear to have been two releases on two
> different dates both called 1.41, as well as two different versions
> of the driver that both call themselves version 1.41 despite the
> second one fixing a major bug we suffered from.
>
> Please also avoid that behaviour and label each new version of
> the driver with a new number if you're using version numbers.
>
> Numbers are cheap, but identifying if a machine is running the patches
> it needs to not crash every few weeks under the loads we run them at
> is not (well, not until it crashes anyway!)
>
>
> Thanks for listening, and hopefully thanks in advance for making your
> drivers and firmware easier to find and identify in future.
>
> Regards,
>
> Bron.

-
To unsubscribe from this list: send the line "unsubscribe linux-kernel" in
the body of a message to [EMAIL PROTECTED]
More majordomo info at  http://vger.kernel.org/majordomo-info.html
Please read the FAQ at  http://www.tux.org/lkml/


Re: Pathetic write performance from Areca PCIe cards

2006-11-28 Thread Areca Support
Dear Sir,

This is Kevin Wang from Areca Technology, Tech-Support Team.
as you recommend, we will updated driver/firmware to our ftp/website once it
released.

the firmware V1.42 sent by erich is a beta version and not released yet, it
is certifying still.
so you can not find it in our ftp site or website now.

and could you please inform me more detail about the two releases V1.41 ?
as i remember, the V1.41 should released once only, a second V1.41 could be
a bug fixed version and a bug fixed version should not public for customer
download. please inform me more detail about it, i will ask ftp releated
person check it.
sorry for the inconvenience.


Best Regards,


Kevin Wang

Areca Technology Tech-support Division
Tel : 886-2-87974060 Ext. 223
Fax : 886-2-87975970
Http://www.areca.com.tw
Ftp://ftp.areca.com.tw

- Original Message - 
From: Bron Gondwana [EMAIL PROTECTED]
To: erich [EMAIL PROTECTED]
Cc: Maurice Volaski [EMAIL PROTECTED]; 廣安科技 蘇莉嵐
[EMAIL PROTECTED]; 廣安科技 羅任偉 [EMAIL PROTECTED];
廣安科技 王家仲 [EMAIL PROTECTED]; [EMAIL PROTECTED];
linux-kernel@vger.kernel.org
Sent: Monday, November 27, 2006 9:05 PM
Subject: Re: Pathetic write performance from Areca PCIe cards


 On Mon, Nov 27, 2006 at 11:34:23AM +0800, erich wrote:
  Dear Maurice Volaski,
 
  Please update Areca Firmware version into 1.42.
  Areca's firmware team found some problems on high capacity transfer.
  Hope the weird  phenomenon should disappear.

 Erich, is there anyone at Areca that you can pass on the message to

++
| Please update your ftp server/website when |
| there is a new firmware or driver release! |
++

 that would be great.  I followed the links from www.areca.us to the
 firmware at:

 ftp://ftp.areca.com.tw/RaidCards/BIOS_Firmware/ARC1130/

 for our cards, but the 1210 and 1220 that Maurice was speaking about
 suffer from the same problem - there is no mention of a 1.42 firmware
 anywhere, just the 1.41 that's been out for ages.

 ...


 And speaking of 1.41, there appear to have been two releases on two
 different dates both called 1.41, as well as two different versions
 of the driver that both call themselves version 1.41 despite the
 second one fixing a major bug we suffered from.

 Please also avoid that behaviour and label each new version of
 the driver with a new number if you're using version numbers.

 Numbers are cheap, but identifying if a machine is running the patches
 it needs to not crash every few weeks under the loads we run them at
 is not (well, not until it crashes anyway!)


 Thanks for listening, and hopefully thanks in advance for making your
 drivers and firmware easier to find and identify in future.

 Regards,

 Bron.

-
To unsubscribe from this list: send the line unsubscribe linux-kernel in
the body of a message to [EMAIL PROTECTED]
More majordomo info at  http://vger.kernel.org/majordomo-info.html
Please read the FAQ at  http://www.tux.org/lkml/