Re: Dell XPS 13 9360: PM: Device 0000:39:00.0 failed to resume async: error -19
Dear Greg, Am 30.06.20 um 10:42 schrieb Greg KH: On Mon, Jun 29, 2020 at 10:30:59PM +0200, Paul Menzel wrote: On the Dell XPS 13 9360 with Ubuntu 20.04 LTS and Linux 5.4.0-39-generic, That is an old kernel (and a distro one), can you please try 5.7.6 from kernel.org? Trying Linux 5.8-rc4 from the Ubuntu Linux Kernel Mainline PPA [1], Linux logged the messages below for device :39:00.0 on each of the 50 resumes. [ 96.057592] xhci_hcd :39:00.0: Timeout while waiting for setup device command [ 101.433589] xhci_hcd :39:00.0: Timeout while waiting for setup device command In seven of the 50 cases, the timeout messages below was also logged. [ 51.431713] xhci_hcd :00:14.0: port 2 resume PLC timeout Please find the log messages attached. Kind regards, Paul [1]: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8-rc4/ # suspend-070820-152008 Ixpees mem 5.8.0-050800-generic # sysinfo | man:Dell Inc. | plat:XPS 13 9360 | cpu:Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz | bios:2.13.0 | biosdate:11/14/2019 | numcpu:4 | memsz:15896892 | memfr:14152840 # command | sleepgraph.py -config config/suspend.cfg -multi 50 15 # fwsuspend 0 fwresume 2706432 [ 49.291995] PM: suspend entry (deep) [ 49.319081] Filesystems sync: 0.027 seconds [ 49.319084] PM: Preparing system for sleep (deep) [ 49.320115] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 49.322052] OOM killer disabled. [ 49.322055] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [ 49.323356] PM: Suspending system (deep) [ 49.323405] printk: Suspending console(s) (use no_console_suspend to debug) [ 49.324078] input input32: calling input_dev_suspend+0x0/0x50 @ 2478, parent: 1-5:1.0 [ 49.324081] input input32: input_dev_suspend+0x0/0x50 returned 0 after 0 usecs [ 49.324085] input input30: calling input_dev_suspend+0x0/0x50 @ 2478, parent: 0003:04F3:2234.0002 [ 49.324087] input input30: input_dev_suspend+0x0/0x50 returned 0 after 0 usecs [ 49.324089] input input29: calling input_dev_suspend+0x0/0x50 @ 2478, parent: 0003:04F3:2234.0002 [ 49.324091] input input29: input_dev_suspend+0x0/0x50 returned 0 after 0 usecs [ 49.324093] input input28: calling input_dev_suspend+0x0/0x50 @ 2478, parent: 0003:04F3:2234.0002 [ 49.324095] input input28: input_dev_suspend+0x0/0x50 returned 0 after 0 usecs [ 49.324099] input input26: calling input_dev_suspend+0x0/0x50 @ 2478, parent: 0018:06CB:76AF.0001 [ 49.324101] input input26: input_dev_suspend+0x0/0x50 returned 0 after 0 usecs [ 49.324103] input input25: calling input_dev_suspend+0x0/0x50 @ 2478, parent: 0018:06CB:76AF.0001 [ 49.324105] input input25: input_dev_suspend+0x0/0x50 returned 0 after 0 usecs [ 49.324108] rfkill rfkill1: calling rfkill_suspend+0x0/0x20 @ 2478, parent: hci0 [ 49.324110] rfkill rfkill1: rfkill_suspend+0x0/0x20 returned 0 after 0 usecs [ 49.324155] i2c_hid i2c-DLL075B:01: calling acpi_subsys_suspend+0x0/0x60 @ 8, parent: i2c-8 [ 49.324720] i2c_hid i2c-DLL075B:01: acpi_subsys_suspend+0x0/0x60 returned 0 after 548 usecs [ 49.324734] coretemp coretemp.0: calling platform_pm_suspend+0x0/0x50 @ 2478, parent: platform [ 49.324737] coretemp coretemp.0: platform_pm_suspend+0x0/0x50 returned 0 after 1 usecs [ 49.324742] rfkill rfkill0: calling rfkill_suspend+0x0/0x20 @ 2478, parent: phy0 [ 49.324744] usb 3-1.3: calling usb_dev_suspend+0x0/0x20 @ 115, parent: 3-1 [ 49.324745] rfkill rfkill0: rfkill_suspend+0x0/0x20 returned 0 after 0 usecs [ 49.324749] usb 3-1.3: usb_dev_suspend+0x0/0x20 returned 0 after 3 usecs [ 49.324770] ieee80211 phy0: calling wiphy_suspend+0x0/0x290 [cfg80211] @ 115, parent: :3a:00.0 [ 49.324772] usb 4-1.4: calling usb_dev_suspend+0x0/0x20 @ 8, parent: 4-1 [ 49.324775] leds dell::kbd_backlight: calling led_suspend+0x0/0x30 @ 2478, parent: dell-laptop [ 49.324776] usb 1-4: calling usb_dev_suspend+0x0/0x20 @ 341, parent: usb1 [ 49.324777] wlp58s0: deauthenticating from 6c:f3:7f:10:a0:fa by local choice (Reason: 3=DEAUTH_LEAVING) [ 49.324778] leds dell::kbd_backlight: led_suspend+0x0/0x30 returned 0 after 0 usecs [ 49.324787] dell-laptop dell-laptop: calling platform_pm_suspend+0x0/0x50 @ 2478, parent: platform [ 49.324797] usb 1-5: calling usb_dev_suspend+0x0/0x20 @ 201, parent: usb1 [ 49.324800] usb 1-5: usb_dev_suspend+0x0/0x20 returned 0 after 1 usecs [ 49.324803] dell-laptop dell-laptop: platform_pm_suspend+0x0/0x50 returned 0 after 0 usecs [ 49.324805] usb 3-1: calling usb_dev_suspend+0x0/0x20 @ 201, parent: usb3 [ 49.324806] usb 1-4: usb_dev_suspend+0x0/0x20 returned 0 after 26 usecs [ 49.324809] input input17: calling input_dev_suspend+0x0/0x50 @ 2478, parent: 9DBB5994-A997-11DA-B012-B622A1EF5492 [ 49.324812] input input17: input_dev_suspend+0x0/0x50 returned 0 after 1 usecs [ 49.324814] usb 1-3: calling usb_dev_suspend+0x0/0x20 @ 341, parent: usb1 [ 49.324816] dell-smbios
Re: Dell XPS 13 9360: PM: Device 0000:39:00.0 failed to resume async: error -19
On Mon, Jun 29, 2020 at 10:30:59PM +0200, Paul Menzel wrote: > Dear Linux folks, > > > On the Dell XPS 13 9360 with Ubuntu 20.04 LTS and Linux 5.4.0-39-generic, That is an old kernel (and a distro one), can you please try 5.7.6 from kernel.org? thanks, greg k-h
Dell XPS 13 9360: PM: Device 0000:39:00.0 failed to resume async: error -19
Dear Linux folks, On the Dell XPS 13 9360 with Ubuntu 20.04 LTS and Linux 5.4.0-39-generic, testing suspend/resume with `sudo ./sleepgraph.py -config config/suspend.cfg -multi 50 15` the failure below happened *once*. [ 535.034086] xhci_hcd :39:00.0: calling pci_pm_resume+0x0/0xa0 @ 2584, parent: :02:02.0 [ 535.034172] rtsx_pci :3b:00.0: pci_pm_resume+0x0/0xa0 returned 0 after 988 usecs [ 535.036252] mei_me :00:16.0: pci_pm_resume+0x0/0xa0 returned 0 after 3253 usecs [ 535.053868] xhci_hcd :39:00.0: Refused to change power state, currently in D3 [ 535.053890] xhci_hcd :39:00.0: Controller not ready at resume -19 [ 535.053891] xhci_hcd :39:00.0: PCI post-resume error -19! [ 535.053892] xhci_hcd :39:00.0: HC died; cleaning up [ 535.053907] PM: dpm_run_callback(): pci_pm_resume+0x0/0xa0 returns -19 [ 535.053910] xhci_hcd :39:00.0: pci_pm_resume+0x0/0xa0 returned -19 after 19366 usecs [ 535.053917] PM: Device :39:00.0 failed to resume async: error -19 […] [ 535.992968] PM: Finishing wakeup. [ 535.992972] OOM killer enabled. [ 535.992973] Restarting tasks ... [ 535.992991] xhci_hcd :39:00.0: remove, state 4 [ 535.993000] usb usb4: USB disconnect, device number 1 [ 535.993494] xhci_hcd :39:00.0: USB bus 4 deregistered [ 535.993509] xhci_hcd :39:00.0: remove, state 4 [ 535.993515] usb usb3: USB disconnect, device number 1 [ 535.998941] done. [ 536.002354] xhci_hcd :39:00.0: Host halt failed, -19 [ 536.002357] xhci_hcd :39:00.0: Host not accessible, reset failed. [ 536.002443] xhci_hcd :39:00.0: USB bus 3 deregistered [ 536.158698] PM: suspend exit Is that a Linux driver, or device/firmware problem? Kind regards, Paul # suspend-062920-134258 Ixpees mem 5.4.0-39-generic # sysinfo | man:Dell Inc. | plat:XPS 13 9360 | cpu:Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz | bios:2.13.0 | biosdate:11/14/2019 | numcpu:4 | memsz:15901316 | memfr:13430088 # command | sleepgraph.py -config config/suspend.cfg -multi 50 15 # fwsuspend 0 fwresume 1548751 [ 533.119362] PM: suspend entry (deep) [ 533.154898] Filesystems sync: 0.035 seconds [ 533.154905] PM: Preparing system for sleep (deep) [ 533.155595] Freezing user space processes ... (elapsed 0.004 seconds) done. [ 533.159624] OOM killer disabled. [ 533.159631] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [ 533.161050] PM: Suspending system (deep) [ 533.161138] printk: Suspending console(s) (use no_console_suspend to debug) [ 533.179681] rfkill rfkill10: calling rfkill_suspend+0x0/0x20 @ 2968, parent: hci0 [ 533.179693] rfkill rfkill10: rfkill_suspend+0x0/0x20 returned 0 after 4 usecs [ 533.179734] serio serio1: calling serio_suspend+0x0/0x20 @ 2968, parent: i8042 [ 533.179745] serio serio1: serio_suspend+0x0/0x20 returned 0 after 3 usecs [ 533.179771] usb usb4: calling usb_dev_suspend+0x0/0x20 @ 2559, parent: :39:00.0 [ 533.179786] input input31: calling input_dev_suspend+0x0/0x50 @ 2968, parent: 0018:06CB:76AF.0002 [ 533.179799] input input31: input_dev_suspend+0x0/0x50 returned 0 after 4 usecs [ 533.179810] thunderbolt :03:00.0: calling pci_pm_suspend+0x0/0x150 @ 2573, parent: :02:00.0 [ 533.179834] input input30: calling input_dev_suspend+0x0/0x50 @ 2968, parent: 0018:06CB:76AF.0002 [ 533.179846] pcieport :02:01.0: calling pci_pm_suspend+0x0/0x150 @ 2576, parent: :01:00.0 [ 533.179853] input input30: input_dev_suspend+0x0/0x50 returned 0 after 3 usecs [ 533.179865] pcieport :02:01.0: pci_pm_suspend+0x0/0x150 returned 0 after 7 usecs [ 533.179873] input input28: calling input_dev_suspend+0x0/0x50 @ 2968, parent: 0003:04F3:2234.0001 [ 533.179884] input input28: input_dev_suspend+0x0/0x50 returned 0 after 2 usecs [ 533.179895] input input27: calling input_dev_suspend+0x0/0x50 @ 2968, parent: 0003:04F3:2234.0001 [ 533.179902] usb usb3: calling usb_dev_suspend+0x0/0x20 @ 2545, parent: :39:00.0 [ 533.179908] input input27: input_dev_suspend+0x0/0x50 returned 0 after 2 usecs [ 533.179921] input input26: calling input_dev_suspend+0x0/0x50 @ 2968, parent: 0003:04F3:2234.0001 [ 533.179933] input input26: input_dev_suspend+0x0/0x50 returned 0 after 2 usecs [ 533.179957] leds platform::micmute: calling led_suspend+0x0/0x30 @ 2968, parent: dell-laptop [ 533.179963] leds platform::micmute: led_suspend+0x0/0x30 returned 0 after 2 usecs [ 533.179971] leds dell::kbd_backlight: calling led_suspend+0x0/0x30 @ 2968, parent: dell-laptop [ 533.179979] leds dell::kbd_backlight: led_suspend+0x0/0x30 returned 0 after 2 usecs [ 533.179994] rfkill rfkill1: calling rfkill_suspend+0x0/0x20 @ 2968, parent: phy0 [ 533.180004] rfkill rfkill1: rfkill_suspend+0x0/0x20 returned 0 after 2 usecs [ 533.180053] i2c_hid i2c-DLL075B:01: calling acpi_subsys_suspend+0x0/0x60 @ 2576, parent: i2c-8 [ 533.180113] ieee80211 phy0: calling wiphy_suspend+0x0/0x290 [cfg80211] @ 2580, parent: :3a:00.0 [
