RE: audio lost from speaker after reboot from windows on the device ALC295

2019-07-04 Thread He, Bo
Hi, Kailiang:
Thanks for your tools, here are the two enclosed alsa-info with and without 
sound.

-Original Message-
From: Kailang  
Sent: Friday, July 5, 2019 10:42 AM
To: He, Bo ; alsa-de...@alsa-project.org; 
linux-kernel@vger.kernel.org
Cc: pe...@perex.cz; ti...@suse.com; jian-h...@endlessm.com; dr...@endlessm.com; 
c...@endlessm.com; hui.w...@canonical.com
Subject: RE: audio lost from speaker after reboot from windows on the device 
ALC295

Sorry!!
Forgot attach file.

> -Original Message-
> From: Kailang
> Sent: Friday, July 5, 2019 10:41 AM
> To: 'He, Bo' ; alsa-de...@alsa-project.org; 
> linux-kernel@vger.kernel.org
> Cc: pe...@perex.cz; ti...@suse.com; jian-h...@endlessm.com; 
> dr...@endlessm.com; c...@endlessm.com; hui.w...@canonical.com
> Subject: RE: audio lost from speaker after reboot from windows on the 
> device
> ALC295
> 
> Hi Bo He,
> 
> Could you help to dump info for us?
> Please use attach file to get results.
> 
> ./alsa-info.sh --no-upload
> 
> You will find dump file in folder /tmp/alsa-info.txt-.
> 
> Please run one time in normal state and one time in fail state.
> Please send two result files to me.
> 
> BR,
> Kailang
> 
> > -Original Message-
> > From: He, Bo 
> > Sent: Thursday, July 4, 2019 8:02 PM
> > To: Kailang ; alsa-de...@alsa-project.org; 
> > linux-kernel@vger.kernel.org
> > Cc: pe...@perex.cz; ti...@suse.com; jian-h...@endlessm.com; 
> > dr...@endlessm.com; c...@endlessm.com; hui.w...@canonical.com
> > Subject: audio lost from speaker after reboot from windows on the 
> > device
> > ALC295
> >
> > Hi, patch_realtek.c maintainer:
> > I see one issue that reboot from windows and boot to ubuntu, the 
> > audio lost from speaker, I suspect there are some bugs in 
> > patch_realtek.c drivers, the device is ALC295 and the device id is
> 0x10ec0295.
> >
> > I have done the below experiments:
> > 1. reboot from windows to windows, the audio is persist .
> > 2. reboot from windows to ubuntu, the audio lost from speaker, but 
> > can hear if I hotplug one earphone.
> > 3. if the issue reproduce after reboot from windows, reboot the 
> > ubuntu can't restore the audio, I suspect it's warm reset.
> > 4. if I write the port 0xcf9 with 0xe to do cold reset, the audio can 
> > restore.
> > 5. if I do suspend/resume, the audio can restore, I suspect do cold 
> > boot and suspend will trigger the platform reset to reset the ALC295.
> > 6. if I do double function reset (write the verb 0x7ff in alc_init), 
> > the audio is still can't restore.
> > snd_hda_codec_write(codec, 0x01, 0, AC_VERB_SET_CODEC_RESET, 0); /* 
> > Function reset */ snd_hda_codec_write(codec, 0x01, 0, 
> > AC_VERB_SET_CODEC_RESET, 0); /* double Function reset */ 7. the 
> > issue is first found on kernel 4.19.50, I still see the issue with 
> > the latest kernel 5.2-rc2, is it possible windows change some 
> > default registers, but ALC295 don't initialize the register?
> >
> > --Please consider the environment before printing this e-mail.
upload=true=true=
!!
!!ALSA Information Script v 0.4.63
!!

!!Script ran on: Fri Jul  5 11:36:08 UTC 2019


!!Linux Distribution
!!--

Ubuntu 19.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 19.04" 
NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 19.04" 
HOME_URL="https://www.ubuntu.com/; SUPPORT_URL="https://help.ubuntu.com/; 
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/; 
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy;
 UBUNTU_CODENAME=disco


!!DMI Information
!!---

Manufacturer:  HP
Product Name:  HP Pavilion x360 Convertible 14-dh0xxx
Product Version:   Type1ProductConfigId
Firmware Version:  F.02


!!Kernel Information
!!--

Kernel release:5.0.0-13-generic
Operating System:  GNU/Linux
Architecture:  x86_64
Processor: x86_64
SMP Enabled:   Yes


!!ALSA Version
!!

Driver version: k5.0.0-13-generic
Library version:1.1.8
Utilities version:  1.1.8


!!Loaded ALSA modules
!!---

snd_hda_intel


!!Sound Servers on this system
!!

Pulseaudio:
  Installed - Yes (/usr/bin/pulseaudio)
  Running - Yes


!!Soundcards recognised by ALSA
!!-

 0 [PCH]: HDA-Intel - HDA Intel PCH
  HDA Intel PCH at 0xa1318000 irq 157


!!PCI Soundcards installed in the system
!!--

00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30)


!!Advanced 

RE: audio lost from speaker after reboot from windows on the device ALC295

2019-07-04 Thread Kailang
Sorry!!
Forgot attach file.

> -Original Message-
> From: Kailang
> Sent: Friday, July 5, 2019 10:41 AM
> To: 'He, Bo' ; alsa-de...@alsa-project.org;
> linux-kernel@vger.kernel.org
> Cc: pe...@perex.cz; ti...@suse.com; jian-h...@endlessm.com;
> dr...@endlessm.com; c...@endlessm.com; hui.w...@canonical.com
> Subject: RE: audio lost from speaker after reboot from windows on the device
> ALC295
> 
> Hi Bo He,
> 
> Could you help to dump info for us?
> Please use attach file to get results.
> 
> ./alsa-info.sh --no-upload
> 
> You will find dump file in folder /tmp/alsa-info.txt-.
> 
> Please run one time in normal state and one time in fail state.
> Please send two result files to me.
> 
> BR,
> Kailang
> 
> > -Original Message-
> > From: He, Bo 
> > Sent: Thursday, July 4, 2019 8:02 PM
> > To: Kailang ; alsa-de...@alsa-project.org;
> > linux-kernel@vger.kernel.org
> > Cc: pe...@perex.cz; ti...@suse.com; jian-h...@endlessm.com;
> > dr...@endlessm.com; c...@endlessm.com; hui.w...@canonical.com
> > Subject: audio lost from speaker after reboot from windows on the
> > device
> > ALC295
> >
> > Hi, patch_realtek.c maintainer:
> > I see one issue that reboot from windows and boot to ubuntu, the
> > audio lost from speaker, I suspect there are some bugs in
> > patch_realtek.c drivers, the device is ALC295 and the device id is
> 0x10ec0295.
> >
> > I have done the below experiments:
> > 1. reboot from windows to windows, the audio is persist .
> > 2. reboot from windows to ubuntu, the audio lost from speaker, but can
> > hear if I hotplug one earphone.
> > 3. if the issue reproduce after reboot from windows, reboot the ubuntu
> > can't restore the audio, I suspect it's warm reset.
> > 4. if I write the port 0xcf9 with 0xe to do cold reset, the audio can 
> > restore.
> > 5. if I do suspend/resume, the audio can restore, I suspect do cold
> > boot and suspend will trigger the platform reset to reset the ALC295.
> > 6. if I do double function reset (write the verb 0x7ff in alc_init),
> > the audio is still can't restore.
> > snd_hda_codec_write(codec, 0x01, 0, AC_VERB_SET_CODEC_RESET, 0); /*
> > Function reset */ snd_hda_codec_write(codec, 0x01, 0,
> > AC_VERB_SET_CODEC_RESET, 0); /* double Function reset */ 7. the issue
> > is first found on kernel 4.19.50, I still see the issue with the
> > latest kernel 5.2-rc2, is it possible windows change some default
> > registers, but ALC295 don't initialize the register?
> >
> > --Please consider the environment before printing this e-mail.


alsa-info.sh
Description: alsa-info.sh


RE: audio lost from speaker after reboot from windows on the device ALC295

2019-07-04 Thread Kailang
Hi Bo He,

Could you help to dump info for us?
Please use attach file to get results.

./alsa-info.sh --no-upload

You will find dump file in folder /tmp/alsa-info.txt-.

Please run one time in normal state and one time in fail state.
Please send two result files to me.

BR,
Kailang

> -Original Message-
> From: He, Bo 
> Sent: Thursday, July 4, 2019 8:02 PM
> To: Kailang ; alsa-de...@alsa-project.org;
> linux-kernel@vger.kernel.org
> Cc: pe...@perex.cz; ti...@suse.com; jian-h...@endlessm.com;
> dr...@endlessm.com; c...@endlessm.com; hui.w...@canonical.com
> Subject: audio lost from speaker after reboot from windows on the device
> ALC295
> 
> Hi, patch_realtek.c maintainer:
>   I see one issue that reboot from windows and boot to ubuntu, the audio
> lost from speaker, I suspect there are some bugs in patch_realtek.c drivers,
> the device is ALC295 and the device id is 0x10ec0295.
> 
> I have done the below experiments:
> 1. reboot from windows to windows, the audio is persist .
> 2. reboot from windows to ubuntu, the audio lost from speaker, but can hear if
> I hotplug one earphone.
> 3. if the issue reproduce after reboot from windows, reboot the ubuntu can't
> restore the audio, I suspect it's warm reset.
> 4. if I write the port 0xcf9 with 0xe to do cold reset, the audio can restore.
> 5. if I do suspend/resume, the audio can restore, I suspect do cold boot and
> suspend will trigger the platform reset to reset the ALC295.
> 6. if I do double function reset (write the verb 0x7ff in alc_init), the 
> audio is
> still can't restore.
> snd_hda_codec_write(codec, 0x01, 0, AC_VERB_SET_CODEC_RESET, 0); /*
> Function reset */ snd_hda_codec_write(codec, 0x01, 0,
> AC_VERB_SET_CODEC_RESET, 0); /* double Function reset */ 7. the issue is
> first found on kernel 4.19.50, I still see the issue with the latest kernel 
> 5.2-rc2,
> is it possible windows change some default registers, but ALC295 don't
> initialize the register?
> 
> --Please consider the environment before printing this e-mail.


Re: audio lost from speaker after reboot from windows on the device ALC295

2019-07-04 Thread Hui Wang
Maybe your machine has an external amplifier which needs to be set by 
software before it can work.


On 2019/7/4 下午8:02, He, Bo wrote:

Hi, patch_realtek.c maintainer:
I see one issue that reboot from windows and boot to ubuntu, the audio 
lost from speaker, I suspect there are some bugs in patch_realtek.c drivers,  
the device is ALC295 and the device id is 0x10ec0295.

I have done the below experiments:
1. reboot from windows to windows, the audio is persist .
2. reboot from windows to ubuntu, the audio lost from speaker, but can hear if 
I hotplug one earphone.
3. if the issue reproduce after reboot from windows, reboot the ubuntu can't 
restore the audio, I suspect it's warm reset.
4. if I write the port 0xcf9 with 0xe to do cold reset, the audio can restore.
5. if I do suspend/resume, the audio can restore, I suspect do cold boot and 
suspend will trigger the platform reset to reset the ALC295.
6. if I do double function reset (write the verb 0x7ff in alc_init), the audio 
is still can't restore.
snd_hda_codec_write(codec, 0x01, 0, AC_VERB_SET_CODEC_RESET, 0); /* Function 
reset */
snd_hda_codec_write(codec, 0x01, 0, AC_VERB_SET_CODEC_RESET, 0); /* double 
Function reset */
7. the issue is first found on kernel 4.19.50, I still see the issue with the 
latest kernel 5.2-rc2, is it possible windows change some default registers, 
but ALC295 don't initialize the register?



audio lost from speaker after reboot from windows on the device ALC295

2019-07-04 Thread He, Bo
Hi, patch_realtek.c maintainer:
I see one issue that reboot from windows and boot to ubuntu, the audio 
lost from speaker, I suspect there are some bugs in patch_realtek.c drivers,  
the device is ALC295 and the device id is 0x10ec0295.

I have done the below experiments:
1. reboot from windows to windows, the audio is persist .
2. reboot from windows to ubuntu, the audio lost from speaker, but can hear if 
I hotplug one earphone.
3. if the issue reproduce after reboot from windows, reboot the ubuntu can't 
restore the audio, I suspect it's warm reset.
4. if I write the port 0xcf9 with 0xe to do cold reset, the audio can restore.
5. if I do suspend/resume, the audio can restore, I suspect do cold boot and 
suspend will trigger the platform reset to reset the ALC295.
6. if I do double function reset (write the verb 0x7ff in alc_init), the audio 
is still can't restore.
snd_hda_codec_write(codec, 0x01, 0, AC_VERB_SET_CODEC_RESET, 0); /* Function 
reset */
snd_hda_codec_write(codec, 0x01, 0, AC_VERB_SET_CODEC_RESET, 0); /* double 
Function reset */
7. the issue is first found on kernel 4.19.50, I still see the issue with the 
latest kernel 5.2-rc2, is it possible windows change some default registers, 
but ALC295 don't initialize the register?