On Tue, 2010-02-09 at 16:17 -0600, howard_sho...@dell.com wrote:
Thank you very much for your comments and feedback regarding exclusive
use of Dell drives. It is common practice in enterprise storage
solutions to limit drive support to only those drives which have been
qualified by the vendor. In the case of Dell's PERC RAID controllers,
we began informing customers when a non-Dell drive was detected with
the introduction of PERC5 RAID controllers in early 2006. With the
introduction of the PERC H700/H800 controllers, we began enabling only
the use of Dell qualified drives.
I'm sorry - I must have missed something here. I understand that in
Enterprise Storage Solutions (such as Hitachi and NetApp) they only
allow qualified drives. Are you officially stating that the R710 box is
an Enterprise Storage Solution? Because from my understanding, the
R710 is listed in the Servers category on www.dell.com, rather than in
the storage category. So I fail to understand your rationale, as I
believe that many here do. (Though I don't want to speak for others.)
If Dell is intending to provide Enterprise Storage Systems in the form
of the PowerEdge line, complete with vendor hard disk lock-in, please
let us know clearly and equivocally. I understand this in storage
boxes, but not in servers. The hardware lock-in path is a dangerous
one, tried by IBM, Sun, Compaq (before they were bought by HP), and HP.
Doing this in a server line almost always ends badly. I implore Dell to
rethink this strategy.
Thank you,
-I
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