Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

2015-05-26 Thread Donald Harter 
It seems that I have a bad USB cable.  It worked on USB 2.0 but the 
extra wires for USB 3.0  were intermittent.  After replacing the cable I 
am running on a 3.13.0-53-generic kerel which it never could before.
When I changed the timeout, and it ran good, I must have had a good 
connection on the cable.   I did see some ports stop working though, 
because they were messed up by that bad cable.




On 05/26/2015 05:47 AM, Donald Harter wrote:

I tried it with the latest kernel version without changing the timing
and it worked.

Linux  4.1.0-rc5+ #3 SMP Mon May 25 23:12:29 CDT 2015 x86_64 x86_64
x86_64 GNU/Linux


May 26 05:29:21 (none) kernel: [  141.187654] usb 2-3.4: new SuperSpeed
USB device number 4 using xhci_hcd
May 26 05:29:21 (none) kernel: [  141.204311] usb 2-3.4: New USB device
found, idVendor=0bc2, idProduct=3312
May 26 05:29:21 (none) kernel: [  141.204314] usb 2-3.4: New USB device
strings: Mfr=1, Product=2, SerialNumber=3
May 26 05:29:21 (none) kernel: [  141.204315] usb 2-3.4: Product:
Expansion Desk
May 26 05:29:21 (none) kernel: [  141.204317] usb 2-3.4: Manufacturer:
Seagate
May 26 05:29:21 (none) kernel: [  141.204318] usb 2-3.4: SerialNumber:
NA4MZS4N
May 26 05:29:21 (none) mtp-probe: checking bus 2, device 4:
/sys/devices/pci:00/:00:14.0/usb2/2-3/2-3.4
May 26 05:29:21 (none) mtp-probe: bus: 2, device: 4 was not an MTP device
May 26 05:29:21 (none) kernel: [  141.211137] usb-storage 2-3.4:1.0: USB
Mass Storage device detected
May 26 05:29:21 (none) kernel: [  141.211185] scsi host8: usb-storage
2-3.4:1.0
May 26 05:29:21 (none) kernel: [  141.211243] usbcore: registered new
interface driver usb-storage
May 26 05:29:22 (none) kernel: [  142.211655] scsi 8:0:0:0:
Direct-Access Seagate  Expansion Desk   0739 PQ: 0 ANSI: 6
May 26 05:29:22 (none) kernel: [  142.211787] sd 8:0:0:0: Attached scsi
generic sg5 type 0
May 26 05:29:22 (none) kernel: [  142.213233] sd 8:0:0:0: [sde] Spinning
up disk...
May 26 05:29:33 (none) kernel: [  147.679159] ..ready
May 26 05:29:33 (none) kernel: [  152.699569] sd 8:0:0:0: [sde]
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 26 05:29:33 (none) kernel: [  152.700250] sd 8:0:0:0: [sde] Write
Protect is off
May 26 05:29:33 (none) kernel: [  152.700261] sd 8:0:0:0: [sde] Mode
Sense: 2b 00 10 08
May 26 05:29:33 (none) kernel: [  152.700938] sd 8:0:0:0: [sde] Write
cache: enabled, read cache: enabled, supports DPO and FUA
May 26 05:29:33 (none) kernel: [  152.701491] sd 8:0:0:0: [sde]
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 26 05:29:33 (none) kernel: [  152.755636]  sde: sde1
May 26 05:29:33 (none) kernel: [  152.756238] sd 8:0:0:0: [sde]
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 26 05:29:33 (none) kernel: [  152.757454] sd 8:0:0:0: [sde] Attached
SCSI disk


On 05/25/2015 07:25 PM, Lu, Baolu wrote:



On 05/26/2015 03:06 AM, Donald Harter wrote:

Yes, this fixed the problem.  Thanks for your help.


That doesn't mean exactly that this change fixes your problem.

I would suggest you to try the latest kernel without any changes
to check whether the fix is already there. Then you can go ahead
with changing the timeout value to check whether it helps.


Here is the kernel version that I compiled:
Linux  4.1.0-rc2+ #2 SMP Mon May 25 10:58:36 CDT 2015 x86_64 x86_64
x86_64 GNU/Linux

On the non-working generic ubuntu kernel,the USB 3.0 ports that time
out became non-working.  I could plug my other working USB 3.0 devices
into that port, and they would not come up.  So maybe if there is a
timeout, you should consider resetting such a port on the chip.  For a
while I thought that some of my usb 3.0 ports were bad.


The USB 3.0 port non-working issue might be due to CEC error
not cleared. Again, I would suggest you to check with the latest
kernel version. If the port non-working issue still exists, you can
report a bug in the bugzilla and forward that to this mailing list
somebody will assume the responsibility to get it fixed.





To unsubscribe from this list: send the line unsubscribe linux-usb in
the body of a message to majord...@vger.kernel.org
More majordomo info at  http://vger.kernel.org/majordomo-info.html


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Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

2015-05-26 Thread Donald Harter 
I tried it with the latest kernel version without changing the timing 
and it worked.


Linux  4.1.0-rc5+ #3 SMP Mon May 25 23:12:29 CDT 2015 x86_64 x86_64 
x86_64 GNU/Linux



May 26 05:29:21 (none) kernel: [  141.187654] usb 2-3.4: new SuperSpeed 
USB device number 4 using xhci_hcd
May 26 05:29:21 (none) kernel: [  141.204311] usb 2-3.4: New USB device 
found, idVendor=0bc2, idProduct=3312
May 26 05:29:21 (none) kernel: [  141.204314] usb 2-3.4: New USB device 
strings: Mfr=1, Product=2, SerialNumber=3
May 26 05:29:21 (none) kernel: [  141.204315] usb 2-3.4: Product: 
Expansion Desk
May 26 05:29:21 (none) kernel: [  141.204317] usb 2-3.4: Manufacturer: 
Seagate
May 26 05:29:21 (none) kernel: [  141.204318] usb 2-3.4: SerialNumber: 
NA4MZS4N
May 26 05:29:21 (none) mtp-probe: checking bus 2, device 4: 
/sys/devices/pci:00/:00:14.0/usb2/2-3/2-3.4

May 26 05:29:21 (none) mtp-probe: bus: 2, device: 4 was not an MTP device
May 26 05:29:21 (none) kernel: [  141.211137] usb-storage 2-3.4:1.0: USB 
Mass Storage device detected
May 26 05:29:21 (none) kernel: [  141.211185] scsi host8: usb-storage 
2-3.4:1.0
May 26 05:29:21 (none) kernel: [  141.211243] usbcore: registered new 
interface driver usb-storage
May 26 05:29:22 (none) kernel: [  142.211655] scsi 8:0:0:0: 
Direct-Access Seagate  Expansion Desk   0739 PQ: 0 ANSI: 6
May 26 05:29:22 (none) kernel: [  142.211787] sd 8:0:0:0: Attached scsi 
generic sg5 type 0
May 26 05:29:22 (none) kernel: [  142.213233] sd 8:0:0:0: [sde] Spinning 
up disk...

May 26 05:29:33 (none) kernel: [  147.679159] ..ready
May 26 05:29:33 (none) kernel: [  152.699569] sd 8:0:0:0: [sde] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 26 05:29:33 (none) kernel: [  152.700250] sd 8:0:0:0: [sde] Write 
Protect is off
May 26 05:29:33 (none) kernel: [  152.700261] sd 8:0:0:0: [sde] Mode 
Sense: 2b 00 10 08
May 26 05:29:33 (none) kernel: [  152.700938] sd 8:0:0:0: [sde] Write 
cache: enabled, read cache: enabled, supports DPO and FUA
May 26 05:29:33 (none) kernel: [  152.701491] sd 8:0:0:0: [sde] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)

May 26 05:29:33 (none) kernel: [  152.755636]  sde: sde1
May 26 05:29:33 (none) kernel: [  152.756238] sd 8:0:0:0: [sde] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 26 05:29:33 (none) kernel: [  152.757454] sd 8:0:0:0: [sde] Attached 
SCSI disk



On 05/25/2015 07:25 PM, Lu, Baolu wrote:



On 05/26/2015 03:06 AM, Donald Harter wrote:

Yes, this fixed the problem.  Thanks for your help.


That doesn't mean exactly that this change fixes your problem.

I would suggest you to try the latest kernel without any changes
to check whether the fix is already there. Then you can go ahead
with changing the timeout value to check whether it helps.


Here is the kernel version that I compiled:
Linux  4.1.0-rc2+ #2 SMP Mon May 25 10:58:36 CDT 2015 x86_64 x86_64
x86_64 GNU/Linux

On the non-working generic ubuntu kernel,the USB 3.0 ports that time
out became non-working.  I could plug my other working USB 3.0 devices
into that port, and they would not come up.  So maybe if there is a
timeout, you should consider resetting such a port on the chip.  For a
while I thought that some of my usb 3.0 ports were bad.


The USB 3.0 port non-working issue might be due to CEC error
not cleared. Again, I would suggest you to check with the latest
kernel version. If the port non-working issue still exists, you can
report a bug in the bugzilla and forward that to this mailing list
somebody will assume the responsibility to get it fixed.





To unsubscribe from this list: send the line unsubscribe linux-usb in
the body of a message to majord...@vger.kernel.org
More majordomo info at  http://vger.kernel.org/majordomo-info.html


--
To unsubscribe from this list: send the line unsubscribe linux-usb in
the body of a message to majord...@vger.kernel.org
More majordomo info at  http://vger.kernel.org/majordomo-info.html

Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

2015-05-25 Thread Donald Harter 

Yes, this fixed the problem.  Thanks for your help.
Here is the kernel version that I compiled:
Linux  4.1.0-rc2+ #2 SMP Mon May 25 10:58:36 CDT 2015 x86_64 x86_64 
x86_64 GNU/Linux


On the non-working generic ubuntu kernel,the USB 3.0 ports that time out 
became non-working.  I could plug my other working USB 3.0 devices into 
that port, and they would not come up.  So maybe if there is a timeout, 
you should consider resetting such a port on the chip.  For a while I 
thought that some of my usb 3.0 ports were bad.



May 25 13:38:50 (none) mtp-probe: checking bus 2, device 7: 
/sys/devices/pci:00/:00:14.0/usb2/2-3/2-3.4

May 25 13:38:50 (none) mtp-probe: bus: 2, device: 7 was not an MTP device
May 25 13:38:51 (none) kernel: [  222.919894] scsi 9:0:0:0: 
Direct-Access Seagate  Expansion Desk   0739 PQ: 0 ANSI: 6
May 25 13:38:51 (none) kernel: [  222.920119] sd 9:0:0:0: Attached scsi 
generic sg6 type 0
May 25 13:38:51 (none) kernel: [  222.921015] sd 9:0:0:0: [sdf] Spinning 
up disk...

May 25 13:39:01 (none) kernel: [  228.375368] ..ready
May 25 13:39:01 (none) kernel: [  233.395760] sd 9:0:0:0: [sdf] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 25 13:39:01 (none) kernel: [  233.396383] sd 9:0:0:0: [sdf] Write 
Protect is off
May 25 13:39:01 (none) kernel: [  233.396390] sd 9:0:0:0: [sdf] Mode 
Sense: 2b 00 10 08
May 25 13:39:01 (none) kernel: [  233.396945] sd 9:0:0:0: [sdf] Write 
cache: enabled, read cache: enabled, supports DPO and FUA
May 25 13:39:01 (none) kernel: [  233.397602] sd 9:0:0:0: [sdf] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)

May 25 13:39:01 (none) kernel: [  233.435743]  sdf: sdf1
May 25 13:39:01 (none) kernel: [  233.436474] sd 9:0:0:0: [sdf] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 25 13:39:01 (none) kernel: [  233.437674] sd 9:0:0:0: [sdf] Attached 
SCSI disk


Bus 002 Device 007: ID 0bc2:3312 Seagate RSS LLC
Device Descriptor:
  bLength18
  bDescriptorType 1
  bcdUSB   3.00
  bDeviceClass0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 9
  idVendor   0x0bc2 Seagate RSS LLC
  idProduct  0x3312
  bcdDevice7.39
  iManufacturer   1 Seagate
  iProduct2 Expansion Desk
  iSerial 3 NA4MZS4N
  bNumConfigurations  1
  Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength  121
bNumInterfaces  1
bConfigurationValue 1
iConfiguration  0
bmAttributes 0xc0
  Self Powered
MaxPower2mA
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   0
  bNumEndpoints   2
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 80 Bulk-Only
:
iInterface  0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83  EP 3 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst   7
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x0a  EP 10 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst   7
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   1
  bNumEndpoints   4
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 98
  iInterface  0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x08  EP 8 OUT
:  bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst   0
Command pipe (0x01)
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81  EP 1 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval

Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

2015-05-25 Thread Lu, Baolu 



On 05/26/2015 03:06 AM, Donald Harter wrote:

Yes, this fixed the problem.  Thanks for your help.


That doesn't mean exactly that this change fixes your problem.

I would suggest you to try the latest kernel without any changes
to check whether the fix is already there. Then you can go ahead
with changing the timeout value to check whether it helps.


Here is the kernel version that I compiled:
Linux  4.1.0-rc2+ #2 SMP Mon May 25 10:58:36 CDT 2015 x86_64 x86_64 
x86_64 GNU/Linux


On the non-working generic ubuntu kernel,the USB 3.0 ports that time 
out became non-working.  I could plug my other working USB 3.0 devices 
into that port, and they would not come up.  So maybe if there is a 
timeout, you should consider resetting such a port on the chip.  For a 
while I thought that some of my usb 3.0 ports were bad.


The USB 3.0 port non-working issue might be due to CEC error
not cleared. Again, I would suggest you to check with the latest
kernel version. If the port non-working issue still exists, you can
report a bug in the bugzilla and forward that to this mailing list
somebody will assume the responsibility to get it fixed.




May 25 13:38:50 (none) mtp-probe: checking bus 2, device 7: 
/sys/devices/pci:00/:00:14.0/usb2/2-3/2-3.4

May 25 13:38:50 (none) mtp-probe: bus: 2, device: 7 was not an MTP device
May 25 13:38:51 (none) kernel: [  222.919894] scsi 9:0:0:0: 
Direct-Access Seagate  Expansion Desk   0739 PQ: 0 ANSI: 6
May 25 13:38:51 (none) kernel: [  222.920119] sd 9:0:0:0: Attached 
scsi generic sg6 type 0
May 25 13:38:51 (none) kernel: [  222.921015] sd 9:0:0:0: [sdf] 
Spinning up disk...

May 25 13:39:01 (none) kernel: [  228.375368] ..ready
May 25 13:39:01 (none) kernel: [  233.395760] sd 9:0:0:0: [sdf] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 25 13:39:01 (none) kernel: [  233.396383] sd 9:0:0:0: [sdf] Write 
Protect is off
May 25 13:39:01 (none) kernel: [  233.396390] sd 9:0:0:0: [sdf] Mode 
Sense: 2b 00 10 08
May 25 13:39:01 (none) kernel: [  233.396945] sd 9:0:0:0: [sdf] Write 
cache: enabled, read cache: enabled, supports DPO and FUA
May 25 13:39:01 (none) kernel: [  233.397602] sd 9:0:0:0: [sdf] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)

May 25 13:39:01 (none) kernel: [  233.435743]  sdf: sdf1
May 25 13:39:01 (none) kernel: [  233.436474] sd 9:0:0:0: [sdf] 
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 25 13:39:01 (none) kernel: [  233.437674] sd 9:0:0:0: [sdf] 
Attached SCSI disk


Bus 002 Device 007: ID 0bc2:3312 Seagate RSS LLC
Device Descriptor:
  bLength18
  bDescriptorType 1
  bcdUSB   3.00
  bDeviceClass0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 9
  idVendor   0x0bc2 Seagate RSS LLC
  idProduct  0x3312
  bcdDevice7.39
  iManufacturer   1 Seagate
  iProduct2 Expansion Desk
  iSerial 3 NA4MZS4N
  bNumConfigurations  1
  Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength  121
bNumInterfaces  1
bConfigurationValue 1
iConfiguration  0
bmAttributes 0xc0
  Self Powered
MaxPower2mA
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   0
  bNumEndpoints   2
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 80 Bulk-Only
:
iInterface  0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83  EP 3 IN
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst   7
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x0a  EP 10 OUT
bmAttributes2
  Transfer TypeBulk
  Synch Type   None
  Usage Type   Data
wMaxPacketSize 0x0400  1x 1024 bytes
bInterval   0
bMaxBurst   7
Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   1
  bNumEndpoints   4
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 98
  iInterface  0
  Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x08  EP 8 OUT
:  bmAttributes2