Re: Usb point of sale keyboard shows err 19 of hub has too many ports

2016-03-30 Thread Oliver Neukum
On Tue, 2016-03-29 at 17:58 -0700, Greg KH wrote:
> On Tue, Mar 29, 2016 at 05:42:50PM +0100, reggie macdonald wrote:
> > Hi I made a bug report on bugzilla and was told to forward it to this email.
> > 
> > Please see this thread: https://bbs.archlinux.org/viewtopic.php?id=210446
> > 
> > for current information related to the problem.

And your logs show the problem:

Hub Descriptor:
  bLength  34
  bDescriptorType   3
  nNbrPorts85

I doubt it having so many ports.

> > 
> > To summarise:
> >  
> > Works in windows and also bios/arch options menu but stops working when 
> > system loads with error message of hub has too many ports.  
> >   --
> 
> If your device says it has too many ports, there's not much we can do
> about it in Linux, right?  I suggest buying a new keyboard, it's going
> to be much cheaper in the end.
> 
> good luck!

Your hub's firmware is broken. How many physical ports does it have?

Regards
Oliver


--
To unsubscribe from this list: send the line "unsubscribe linux-usb" in
the body of a message to majord...@vger.kernel.org
More majordomo info at  http://vger.kernel.org/majordomo-info.html


Re: Usb point of sale keyboard shows err 19 of hub has too many ports

2016-03-29 Thread Greg KH
On Tue, Mar 29, 2016 at 05:42:50PM +0100, reggie macdonald wrote:
> Hi I made a bug report on bugzilla and was told to forward it to this email.
> 
> Please see this thread: https://bbs.archlinux.org/viewtopic.php?id=210446
> 
> for current information related to the problem.
> 
> To summarise:
>  
> Works in windows and also bios/arch options menu but stops working when 
> system loads with error message of hub has too many ports.
>   --

If your device says it has too many ports, there's not much we can do
about it in Linux, right?  I suggest buying a new keyboard, it's going
to be much cheaper in the end.

good luck!

greg k-h
--
To unsubscribe from this list: send the line "unsubscribe linux-usb" in
the body of a message to majord...@vger.kernel.org
More majordomo info at  http://vger.kernel.org/majordomo-info.html