For the record, the solution I came up with for a friend was to use
KPPP which allows entry of a custom chat script.
This was worked out by connecting manually (i.e. using miniterm), and
seeing what the xtra server was expecting.

Xtra's login prompts confuse wvdial and thus gnome-ppp.

In Kppp setup choose Authentication: Script based
for the script

Expect   ogin:
Send   <your username>
Expect   word:
Send   <your password>
Expect   ser:
Send   ppp

Note that the password is in clear text, haven't looked for a way
around this. Appropriate permissions on the kppp config file will help
(I leave this as an exercise for the reader, i.e. I don't know where
it is)

Also note that this can probably be done with old style pppd and
chatscripts, but is even more arcane for a normal user.

regards

Eliot


On Wed, Feb 25, 2009 at 8:16 PM, chris <che...@gmail.com> wrote:
> Sadly, none of the suggestions offered have worked, and after a day
> discussing with Xtra, ( who continued with the party line)
> my client simply changed isp's
> end of issue.

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