Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Andrew Beattie
i am moving out of the london.pm area, into a broadband wasteland in PA17 5DA, 
where the nearest exchange is here:

http://www.samknows.com/broadband/exchange/WSWEM

What, in the option of London.pm would be my least lame broadband option?

Andrew


Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Michael Lush
I'm  a long term user/fan of Zen (http://www.zen.co.uk).  While not
the cheapest they have
terrific customer support and reliability.

--
Michael

On Thu, Aug 30, 2012 at 7:15 AM, Andrew Beattie and...@tug.com wrote:
 i am moving out of the london.pm area, into a broadband wasteland in PA17 
 5DA, where the nearest exchange is here:

 http://www.samknows.com/broadband/exchange/WSWEM

 What, in the option of London.pm would be my least lame broadband option?

 Andrew


Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Jérôme Étévé
I've been with bethere for phone and broadband for a while and never
had any major problem.

J.

On 30 August 2012 08:18, Michael Lush mjl...@gmail.com wrote:
 I'm  a long term user/fan of Zen (http://www.zen.co.uk).  While not
 the cheapest they have
 terrific customer support and reliability.

 --
 Michael

 On Thu, Aug 30, 2012 at 7:15 AM, Andrew Beattie and...@tug.com wrote:
 i am moving out of the london.pm area, into a broadband wasteland in PA17 
 5DA, where the nearest exchange is here:

 http://www.samknows.com/broadband/exchange/WSWEM

 What, in the option of London.pm would be my least lame broadband option?

 Andrew



-- 
Jerome Eteve.

jerome.et...@gmail.com


Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread William Blunn

On 30/08/2012 10:16, Jérôme Étévé wrote:

I've been with bethere for phone and broadband for a while and never had any 
major problem.


The page at the foot of the link

http://www.samknows.com/broadband/exchange/WSWEM

in the OP's question shows that O2/Be doesn't have service at the OP's 
exchange.


Bill


Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Dominic Thoreau
On 30 August 2012 07:15, Andrew Beattie and...@tug.com wrote:
 i am moving out of the london.pm area, into a broadband wasteland in PA17 
 5DA, where the nearest exchange is here:

 http://www.samknows.com/broadband/exchange/WSWEM

 What, in the option of London.pm would be my least lame broadband option?

*slaps head*.

Follow the link here! It's just *possible* that he's interested in
either BT *or* one of the LLU providers on that exchange, of where
there are only the 2 ISPs he's mentioned have a presence there.?

I've been with Sky in the past as a customer: they're not going to be
able to have any extras, and their customer service line has taken
ages to get to talk to a human in the past (they were surprisingly
un-apologetic for this when I did talk to them eventually), but if
you're also getting TV off them then broadband is likely to be at a
discount. Performance seemed good, but this depends on distance from
the exchange.


Dominic
-- 
Nonnullus unus commodo reddo is mihi.
ABC*D1EFGHIJK2.LMNO3*4PQRST*ITUBE-STANDARD-ANTI-BULLSHEIT-EMAIL*U.56X


Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Martin A. Brooks
Hello

 From: Michael Lush mjl...@gmail.com
 To: London.pm Perl M[ou]ngers london.pm@london.pm.org
 Sent: Thursday, 30 August, 2012 8:18:12 AM
 Subject: Re: Which sucks least? Sky, Talktalk to BT broadband?
 
 I'm  a long term user/fan of Zen (http://www.zen.co.uk).  While not
 the cheapest they have terrific customer support and reliability.

+1, I have been with them for nearly a decade.


-- 
Martin A. Brooks
http://antibodyMX.net/ - antispam  antivirus email filtering.


Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread William Blunn

On 30/08/2012 07:15, Andrew Beattie wrote:

i am moving out of the london.pm area, into a broadband wasteland in PA17 5DA, 
where the nearest exchange is here:

http://www.samknows.com/broadband/exchange/WSWEM

What, in the option of London.pm would be my least lame broadband option?


Your options appear to be:

Sky
TalkTalk
Any provider that re-sells BT Wholesale ADSL services.

Yes, I can see your point. That's quite a tricky and annoying choice and 
I don't envy you. Still, better than some places (WMBIS) where it's 
BTW-20CN-ADSL-1 or nothing.


WSWEM has 21CN so on BTW you should be able to get ADSL2+.

Which? has assessed satisfaction ratings for some relevant providers as:

Zen 84%
PlusNet 73%
Sky 51%
BT 46%
TalkTalk 40%
Orange 37%
AOL 28%

So I think you might want to rule out TalkTalk. (I mentioned Orange and 
AOL just to illustrate where the, er, least satisfying players were 
sitting.)


Choosing between the other two is more tricky though.

If you want a technical style service, you could go for AAISP 
(includes native IPv6!) or Zen, though you will tend to have to pay more 
per gigabyte.


Sky ought to be better for being cheaper per gigabye transferred because 
they're LLU and so not tied to BTW's exhorbitant backhaul rates, though 
you'd be be getting into bed with a provider rated at 51% satisfaction. 
It's not the worst, but it's not brilliant.


If you want a good satisfaction rating AND fairly cheap then you could 
do worse than PlusNet (73%). Though their middle-of-the-range package 
allows (only) 60GB per month. That may be enough, though if you 
regularly do a lot of traffic, this may not be your best option.


Bill


Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread David Hodgkinson

Sky have been rock solid for me in NW1. I went with them largely
because they have the old Easynet unbundled infrastructure. I
get 10MB/s that doesn't drop off in the evening.

We get our phone line from them too.

It's also nice to have free The Cloud wifi when out and about.

And as mentioned, if you want TV, then they'll bundle it with
discounts and probably give you 3 or 6 months half price. Or something
depending on the weather.

I blame pfig.


On 30 Aug 2012, at 07:15, Andrew Beattie and...@tug.com wrote:

 i am moving out of the london.pm area, into a broadband wasteland in PA17 
 5DA, where the nearest exchange is here:
 
 http://www.samknows.com/broadband/exchange/WSWEM
 
 What, in the option of London.pm would be my least lame broadband option?
 
 Andrew




Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Peter Corlett
On 30 Aug 2012, at 10:57, William Blunn wrote:
[...]
 If you want a technical style service, you could go for AAISP (includes 
 native IPv6!) or Zen, though you will tend to have to pay more per gigabyte.

AAISP's marginal cost per gigabyte[0] is only slightly more expensive than Zen 
in the day, substantially cheaper off-peak, and as good as free overnight. 
Zen's packages just include a large number of cheap inclusive gigabytes to be 
used at any time of day.

So if the choice is between Zen and AAISP, you pick Zen if you expect to cane 
it during the day, AAISP if you do it on evenings and weekends. A typical user 
is unlikely to notice much in it either way.


[0] For modern BT-provided access technologies. If you're stuck with a 20CN 
line, daytime is twice as expensive, with Be it's a quarter of the price.





Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Andrew Beattie

On 30 Aug 2012, at 10:57, William Blunn bill+london...@blunn.org wrote:
 If you want a technical style service, you could go for AAISP

I might go with them just on the strength of their website.I just looked at 
http://www.aa.net.uk/broadband.html and found them talking about ADSL1, ADSL2+, 
FTTC, FTTP,  LLU and BT back-haul.  What a breath of fresh air!

Andrew





Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Mike Whitaker
On 30 Aug 2012, at 13:42, Andrew Beattie and...@tug.com wrote:
 
 On 30 Aug 2012, at 10:57, William Blunn bill+london...@blunn.org wrote:
 If you want a technical style service, you could go for AAISP
 
 I might go with them just on the strength of their website.I just looked 
 at http://www.aa.net.uk/broadband.html and found them talking about ADSL1, 
 ADSL2+, FTTC, FTTP,  LLU and BT back-haul.  What a breath of fresh air!


Speaking as a satisfied customer, you could do a lot worse. Also, their support 
staff have clues, rather than scripts, and their support-over-irc is pretty 
decent.




Re: Which sucks least? Sky, Talktalk to BT broadband?

2012-08-30 Thread Yan Fitterer
I'm with them. No issues. You can configure pretty much everything from their 
web systems. Only drawback IMHO: support during office hours only. 

Not that I've ever actually needed it...

oh- and price: they were not cheap last I checked. 

But they remain the only ISP that ever picked the phone (a long time ago) to 
enquire if all was well when I was doing some work in the house, and the line 
kept going up and down. 

Sent from my iPhone

On 30 Aug 2012, at 21:42, Andrew Beattie and...@tug.com wrote:

 
 On 30 Aug 2012, at 10:57, William Blunn bill+london...@blunn.org wrote:
 If you want a technical style service, you could go for AAISP
 
 I might go with them just on the strength of their website.I just looked 
 at http://www.aa.net.uk/broadband.html and found them talking about ADSL1, 
 ADSL2+, FTTC, FTTP,  LLU and BT back-haul.  What a breath of fresh air!
 
 Andrew
 
 
 



Who made the law?

2012-08-30 Thread Dave Hodgkinson

Where is the usage policy of #london.pm IRC channel.

At least two people got kicked today, one for what has been traditional
banter for the last ten years, and another for questioning that kick.

Without agreed guidelines this is arbitrary.

Is this what we do these days?




Re: Who made the law?

2012-08-30 Thread Ash Berlin

On 30 Aug 2012, at 18:47, Dave Hodgkinson wrote:

 
 Where is the usage policy of #london.pm IRC channel.
 
 At least two people got kicked today, one for what has been traditional
 banter for the last ten years, and another for questioning that kick.
 
 Without agreed guidelines this is arbitrary.
 
 Is this what we do these days?
 
 

This is always what we have done.


Re: Who made the law?

2012-08-30 Thread Mark Fowler
On Thursday, 30 August 2012 at 14:14, Ash Berlin wrote:
 On 30 Aug 2012, at 18:47, Dave Hodgkinson wrote:
  Where is the usage policy of #london.pm IRC channel.
  

We don't have one.  We should have one.  And not just for irc, but for the 
mailing lists and for real live events.  Here, let me write one (or at least 
steal one.)

Here's the nutshell version, stolen from Tim O'Reilly, which was stolen from 
Flickr.

   Don’t be creepy. You know the guy. Don't be that guy.

Here's my longer drawn out version, stolen from YAPC::NA's code of conduct.  
Comments on this are genuinely welcome, and I'll leave it to the current 
London.pm leader to make a call on what exactly we should adopt (if anything)

Code of Conduct

1. Purpose

London.pm believes our community should be truly open for everyone. As such, we
are committed to providing a friendly, safe and welcoming environment for all,
regardless of gender, sexual orientation, disability, ethnicity, religion,
preferred operating system, programming language, or text editor.

This code of conduct outlines our expectations for participant behavior as well
as the consequences for unacceptable behavior.

We invite all posters to the mailing list, members of the irc channels, event
attendees, London.pm t-shirt wearers and other participants in the London.pm
community to help us realise a safe and positive experience for everyone.

2. Expected Behavior

Be considerate, respectful, and collaborative.

Refrain from demeaning, discriminatory or harassing behavior, speech, and
electronic communication. Be aware that what may be mild banter to you might be
perceived as demeaning, discriminatory or harassing behavior to other members or
potential members of the wider London.pm community.

Be mindful of your surroundings and of your fellow participants. Alert the
London.pm leaders (part or present,) or event organisers if you notice a
dangerous situation or someone in distress.

Participate in an authentic and active way. In doing so, you help to improve the
London.pm community.

3. Unacceptable Behavior

Unacceptable behaviors include: intimidating, harassing, abusive,
discriminatory, derogatory or demeaning conduct on the mailing lists, irc
channels and while attending London.pm events and related events. Be aware
London.pm venues may be shared with members of the public; please be respectful
to all patrons of these locations. Be aware that electronic communications are
effectively archived forever and are accessible to the public and therefore
become the public face of London.pm.

Harassment includes: offensive verbal comments related to gender, sexual
orientation, race, religion, disability; inappropriate use of nudity and/or
sexual images in public spaces (including presentation slides); deliberate
intimidation, stalking or following; harassing photography or recording;
sustained disruption of talks or other events; inappropriate physical contact,
and unwelcome sexual attention.

4. Consequences of Unacceptable Behavior

Unacceptable behavior will not be tolerated by anyone associated with the
London.pm community.

Anyone asked to stop unacceptable behavior is expected to comply immediately.
If a participant engages in unacceptable behavior, the London.pm leaders (past
and present,) event organisers, or any person delegated responsibility by the
aforementioned may take any action they deem appropriate, up to and including
permanent expulsion from the event, mailing list or irc channel.

5. What to do if you witness or are subject to unacceptable behavior

If you are subject to unacceptable behavior, notice that someone else is being
subject to unacceptable behavior, or have any other concerns, please notify a
London.pm leader (past or present,) event organiser, or any person delegated to
handle this task by the aforementioned as soon as possible.

These people will be available to help participants contact law enforcement, and
in the case of in-person events contact venue security, to provide escorts, or
to otherwise assist those experiencing unacceptable behavior to feel safe for
the duration of the event.

Members of the London.pm community are encouraged to bring these matters to the
attention of the London.pm leaders, event organisers, and delegated
representatives rather then dealing with issues solely themselves so matters can
be dealt with properly in a manner that does not expose those members to
accusations of personal vendettas. Issues of harassment are important, and as
such we are keen that issues are seen to be dealt with at a community wide
level.

6. Scope

We expect all people participating in the London.pm community, be it in person
or through electronic communication, to abide by this code of conduct whenever
they participate in the London.pm community.

7. Contact info

lea...@london.pm.org

8. License and attribution

Creative Commons Attribution-ShareAlike
http://creativecommons.org/licenses/by-sa/3.0/

Adapted from the YAPC::NA community 

Re: Who made the law?

2012-08-30 Thread Leo Lapworth
On 30 August 2012 21:28, Mark Fowler m...@twoshortplanks.com wrote:

 On Thursday, 30 August 2012 at 14:14, Ash Berlin wrote:
  On 30 Aug 2012, at 18:47, Dave Hodgkinson wrote:
   Where is the usage policy of #london.pm IRC channel.
 

 We don't have one.  We should have one.  And not just for irc, but for the
 mailing lists and for real live events.  Here, let me write one (or at
 least steal one.)

 Here's the nutshell version, stolen from Tim O'Reilly, which was stolen
 from Flickr.

Don’t be creepy. You know the guy. Don't be that guy.

 Here's my longer drawn out version, stolen from YAPC::NA's code of
 conduct.  Comments on this are genuinely welcome, and I'll leave it to the
 current London.pm leader to make a call on what exactly we should adopt (if
 anything)

 Code of Conduct

 1. Purpose

 London.pm believes our community should be truly open for everyone. As
 such, we
 are committed to providing a friendly, safe and welcoming environment for
 all,
 regardless of gender, sexual orientation, disability, ethnicity, religion,
 preferred operating system, programming language, or text editor.

 This code of conduct outlines our expectations for participant behavior as
 well
 as the consequences for unacceptable behavior.

 We invite all posters to the mailing list, members of the irc channels,
 event
 attendees, London.pm t-shirt wearers and other participants in the
 London.pm
 community to help us realise a safe and positive experience for everyone.

 2. Expected Behavior

 Be considerate, respectful, and collaborative.

 Refrain from demeaning, discriminatory or harassing behavior, speech, and
 electronic communication. Be aware that what may be mild banter to you
 might be
 perceived as demeaning, discriminatory or harassing behavior to other
 members or
 potential members of the wider London.pm community.

 Be mindful of your surroundings and of your fellow participants. Alert the
 London.pm leaders (part or present,) or event organisers if you notice a
 dangerous situation or someone in distress.

 Participate in an authentic and active way. In doing so, you help to
 improve the
 London.pm community.

 3. Unacceptable Behavior

 Unacceptable behaviors include: intimidating, harassing, abusive,
 discriminatory, derogatory or demeaning conduct on the mailing lists, irc
 channels and while attending London.pm events and related events. Be aware
 London.pm venues may be shared with members of the public; please be
 respectful
 to all patrons of these locations. Be aware that electronic communications
 are
 effectively archived forever and are accessible to the public and therefore
 become the public face of London.pm.

 Harassment includes: offensive verbal comments related to gender, sexual
 orientation, race, religion, disability; inappropriate use of nudity and/or
 sexual images in public spaces (including presentation slides); deliberate
 intimidation, stalking or following; harassing photography or recording;
 sustained disruption of talks or other events; inappropriate physical
 contact,
 and unwelcome sexual attention.

 4. Consequences of Unacceptable Behavior

 Unacceptable behavior will not be tolerated by anyone associated with the
 London.pm community.

 Anyone asked to stop unacceptable behavior is expected to comply
 immediately.
 If a participant engages in unacceptable behavior, the London.pm leaders
 (past
 and present,) event organisers, or any person delegated responsibility by
 the
 aforementioned may take any action they deem appropriate, up to and
 including
 permanent expulsion from the event, mailing list or irc channel.

 5. What to do if you witness or are subject to unacceptable behavior

 If you are subject to unacceptable behavior, notice that someone else is
 being
 subject to unacceptable behavior, or have any other concerns, please
 notify a
 London.pm leader (past or present,) event organiser, or any person
 delegated to
 handle this task by the aforementioned as soon as possible.

 These people will be available to help participants contact law
 enforcement, and
 in the case of in-person events contact venue security, to provide
 escorts, or
 to otherwise assist those experiencing unacceptable behavior to feel safe
 for
 the duration of the event.

 Members of the London.pm community are encouraged to bring these matters
 to the
 attention of the London.pm leaders, event organisers, and delegated
 representatives rather then dealing with issues solely themselves so
 matters can
 be dealt with properly in a manner that does not expose those members to
 accusations of personal vendettas. Issues of harassment are important, and
 as
 such we are keen that issues are seen to be dealt with at a community wide
 level.

 6. Scope

 We expect all people participating in the London.pm community, be it in
 person
 or through electronic communication, to abide by this code of conduct
 whenever
 they participate in the London.pm community.

 7. Contact info