Re: Apple Care Question.
Hello Jim Hopefully I can respond to this without anybody taking me out of context. :) You receive 90 days of complimentary support from Apple which includes basic installation and setup, plus 1 years' limited warranty on your hardware. It is my understanding that AppleCare gives you access to additional resources; but what I found odd was that they say that your AppleCare plan ends 3 years from the day you bought the machine. So to me, that only means they give you 2 years of extended cover, not 3. However, I don't dispute what others have said about this; in as much as it has allowed them to receive replacement hardware so it seems like a worthwhile expenditure. Lynne On 3 Aug 2011, at 14:32, Jim Noseworthy wrote: Am I right in sayint that there is no reason to hurry with a decision as to whether or not I should purchase Apple Care? I just received my hardware today. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: Apple Care Question.
Lynne: I guess the issue is just what exactly does Apple mean by limited warranty and whether or not the Apple Care plan is also limited warranty. Thanks. - Original Message - From: Mrs. Lynnette Annabel Smith ly...@mac-access.net To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Wednesday, August 03, 2011 10:46 AM Subject: Re: Apple Care Question. Hello Jim Hopefully I can respond to this without anybody taking me out of context. :) You receive 90 days of complimentary support from Apple which includes basic installation and setup, plus 1 years' limited warranty on your hardware. It is my understanding that AppleCare gives you access to additional resources; but what I found odd was that they say that your AppleCare plan ends 3 years from the day you bought the machine. So to me, that only means they give you 2 years of extended cover, not 3. However, I don't dispute what others have said about this; in as much as it has allowed them to receive replacement hardware so it seems like a worthwhile expenditure. Lynne On 3 Aug 2011, at 14:32, Jim Noseworthy wrote: Am I right in sayint that there is no reason to hurry with a decision as to whether or not I should purchase Apple Care? I just received my hardware today. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: Apple Care Question.
Hello Jim That, to be honest, is something that I myself was wondering. What won't they cover you for? If it's a case of that they won't replace a machine that you jump on, then try to claim for, I can totally understand that. Lynne On 3 Aug 2011, at 16:03, Jim Noseworthy wrote: Lynne: I guess the issue is just what exactly does Apple mean by limited warranty and whether or not the Apple Care plan is also limited warranty. Thanks. - Original Message - From: Mrs. Lynnette Annabel Smith ly...@mac-access.net To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Wednesday, August 03, 2011 10:46 AM Subject: Re: Apple Care Question. Hello Jim Hopefully I can respond to this without anybody taking me out of context. :) You receive 90 days of complimentary support from Apple which includes basic installation and setup, plus 1 years' limited warranty on your hardware. It is my understanding that AppleCare gives you access to additional resources; but what I found odd was that they say that your AppleCare plan ends 3 years from the day you bought the machine. So to me, that only means they give you 2 years of extended cover, not 3. However, I don't dispute what others have said about this; in as much as it has allowed them to receive replacement hardware so it seems like a worthwhile expenditure. Lynne On 3 Aug 2011, at 14:32, Jim Noseworthy wrote: Am I right in sayint that there is no reason to hurry with a decision as to whether or not I should purchase Apple Care? I just received my hardware today. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: Apple Care Question.
Hi Lynn, I imagine that if you are sensible about handling your machine and don't do things like spill coffee on it or drop it from great heights the odds are good they'll cover you. Again, I've had no experience with this personally, but it makes sense. Best, Zack. On Aug 3, 2011, at 9:33 AM, Mrs. Lynnette Annabel Smith wrote: Hello Jim That, to be honest, is something that I myself was wondering. What won't they cover you for? If it's a case of that they won't replace a machine that you jump on, then try to claim for, I can totally understand that. Lynne On 3 Aug 2011, at 16:03, Jim Noseworthy wrote: Lynne: I guess the issue is just what exactly does Apple mean by limited warranty and whether or not the Apple Care plan is also limited warranty. Thanks. - Original Message - From: Mrs. Lynnette Annabel Smith ly...@mac-access.net To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Wednesday, August 03, 2011 10:46 AM Subject: Re: Apple Care Question. Hello Jim Hopefully I can respond to this without anybody taking me out of context. :) You receive 90 days of complimentary support from Apple which includes basic installation and setup, plus 1 years' limited warranty on your hardware. It is my understanding that AppleCare gives you access to additional resources; but what I found odd was that they say that your AppleCare plan ends 3 years from the day you bought the machine. So to me, that only means they give you 2 years of extended cover, not 3. However, I don't dispute what others have said about this; in as much as it has allowed them to receive replacement hardware so it seems like a worthwhile expenditure. Lynne On 3 Aug 2011, at 14:32, Jim Noseworthy wrote: Am I right in sayint that there is no reason to hurry with a decision as to whether or not I should purchase Apple Care? I just received my hardware today. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: Apple Care Question.
Hi Zachary I think you're absolutely right. Why should Apple replace something which is broken due to wilful neglect? That seems perfectly reasonable to me. Lynne On 3 Aug 2011, at 17:41, Zachary Kline wrote: Hi Lynn, I imagine that if you are sensible about handling your machine and don't do things like spill coffee on it or drop it from great heights the odds are good they'll cover you. Again, I've had no experience with this personally, but it makes sense. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: Apple Care Question.
Apple Care has been good to me over the years. 1. The largest number of refusals has been water drops . All the smaller Apple devices have a sensor that changes color with too much moisture, and if the sensor is marked then you are pretty much out of luck. My daughter has a Mac Book Pro that she dropped and then the hard disk started to fail. We brought the system into the Apple Store told them the computer started acting bad after being dropped. The Genius examined the exterior case and decided to replace the hard disk for free. I expect that if the case had more then the occasional scratches they would have charged us. Jonathan On Aug 3, 2011, at 12:33 PM, Mrs. Lynnette Annabel Smith wrote: Hello Jim That, to be honest, is something that I myself was wondering. What won't they cover you for? If it's a case of that they won't replace a machine that you jump on, then try to claim for, I can totally understand that. Lynne On 3 Aug 2011, at 16:03, Jim Noseworthy wrote: Lynne: I guess the issue is just what exactly does Apple mean by limited warranty and whether or not the Apple Care plan is also limited warranty. Thanks. - Original Message - From: Mrs. Lynnette Annabel Smith ly...@mac-access.net To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Wednesday, August 03, 2011 10:46 AM Subject: Re: Apple Care Question. Hello Jim Hopefully I can respond to this without anybody taking me out of context. :) You receive 90 days of complimentary support from Apple which includes basic installation and setup, plus 1 years' limited warranty on your hardware. It is my understanding that AppleCare gives you access to additional resources; but what I found odd was that they say that your AppleCare plan ends 3 years from the day you bought the machine. So to me, that only means they give you 2 years of extended cover, not 3. However, I don't dispute what others have said about this; in as much as it has allowed them to receive replacement hardware so it seems like a worthwhile expenditure. Lynne On 3 Aug 2011, at 14:32, Jim Noseworthy wrote: Am I right in sayint that there is no reason to hurry with a decision as to whether or not I should purchase Apple Care? I just received my hardware today. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/
Re: Apple Care Question.
Yeah they replaced my sister's macbook case for free even though her apple care was done in june of last year. On Aug 3, 2011, at 11:32 AM, Jon Cohn wrote: Apple Care has been good to me over the years. 1. The largest number of refusals has been water drops . All the smaller Apple devices have a sensor that changes color with too much moisture, and if the sensor is marked then you are pretty much out of luck. My daughter has a Mac Book Pro that she dropped and then the hard disk started to fail. We brought the system into the Apple Store told them the computer started acting bad after being dropped. The Genius examined the exterior case and decided to replace the hard disk for free. I expect that if the case had more then the occasional scratches they would have charged us. Jonathan On Aug 3, 2011, at 12:33 PM, Mrs. Lynnette Annabel Smith wrote: Hello Jim That, to be honest, is something that I myself was wondering. What won't they cover you for? If it's a case of that they won't replace a machine that you jump on, then try to claim for, I can totally understand that. Lynne On 3 Aug 2011, at 16:03, Jim Noseworthy wrote: Lynne: I guess the issue is just what exactly does Apple mean by limited warranty and whether or not the Apple Care plan is also limited warranty. Thanks. - Original Message - From: Mrs. Lynnette Annabel Smith ly...@mac-access.net To: Mac OSX iOS Accessibility mac-access@mac-access.net Sent: Wednesday, August 03, 2011 10:46 AM Subject: Re: Apple Care Question. Hello Jim Hopefully I can respond to this without anybody taking me out of context. :) You receive 90 days of complimentary support from Apple which includes basic installation and setup, plus 1 years' limited warranty on your hardware. It is my understanding that AppleCare gives you access to additional resources; but what I found odd was that they say that your AppleCare plan ends 3 years from the day you bought the machine. So to me, that only means they give you 2 years of extended cover, not 3. However, I don't dispute what others have said about this; in as much as it has allowed them to receive replacement hardware so it seems like a worthwhile expenditure. Lynne On 3 Aug 2011, at 14:32, Jim Noseworthy wrote: Am I right in sayint that there is no reason to hurry with a decision as to whether or not I should purchase Apple Care? I just received my hardware today. --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL: http://mail.tft-bbs.co.uk/pipermail/mac-access/index.html The Mac-Access mailing list is guaranteed malware, spyware, Trojan, virus and worm-free! Please remember to update your membership options periodically by visiting the list website at: http://mail.tft-bbs.co.uk/mailman/listinfo/mac-access/options/ --- Mac Access At Mac Access Dot Net --- To reply to this post, please address your message to mac-access@mac-access.net You can find a monthly formatted archive of all messages postedto the Mac-Access forum at the following URL
