RE: [Bulk] [Bulk] [Bulk] still no new message sound in Mail

2015-10-29 Thread george b
Tell me what to do to make a custom sound please
thanks

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of John Panarese
Sent: Thursday, October 29, 2015 13:57
To: macvisionaries@googlegroups.com
Subject: Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail

   Do you have a custom sound you can copy into your user library/sounds 
folder?  If so, I would try using that one just to see if that works.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Oct 29, 2015, at 12:33 PM, Katie Zodrow  wrote:
> 
> Hi, John its Katie. I tried using the glass sound effect when I checked for 
> new mail 2 days ago, and nothing happened. Then I went back to the new mail 
> sound and when I check for new messages, I still don’t hear anything. I’m 
> having  no luck at this. In mail preferences in the general tab, I have the 
> checkbox checked for play sounds for other mail actions. In the notification 
> center, I have alerts and sounds checked for the mail app. The notification 
> center is something new I haven’t seen on my Mac before since I upgraded from 
> Snow Leopard. I’m not sure why this isn’t working.
> Do you have any other ideas? Should I have someone at the Apple store look at 
> my Mac again?
> Thanks.
> Katie
>> On Oct 26, 2015, at 4:58 PM, John Panarese  wrote:
>> 
>>  I’d try the original new mail sound and see what happens. I am using it 
>> now, though I do prefer my custom sound and will probably go back to using 
>> it, since it was working.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, j...@macfortheblind.com
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  wrote:
>>> 
>>> Hi, John. Normally I have the new message sound selected in Mail, but I 
>>> changed the sound effect to glass instead. I checked the box after that 
>>> when it said select ellipsis and closed out of mail preferences. I sent a 
>>> test email to myself and thought the glass sound was going to work, but 
>>> nothing happened when I got the email. Should I go back to the default mail 
>>> sound or select a different sound?
>>> Thanks.
>>> Katie
>>>> On Oct 26, 2015, at 3:52 PM, John Panarese  wrote:
>>>> 
>>>> Did you try messing with the popup menu for the new mail sound and try 
>>>> different options. I just changed mine back to the default sound and it is 
>>>> working. It was not working initially, which was why I was using a custom 
>>>> sound I put on the system. However, now it is working.
>>>> 
>>>> 
>>>> Take Care
>>>> 
>>>> John D. Panarese
>>>> Director
>>>> Mac for the Blind
>>>> Tel, (631) 724-4479
>>>> Email, j...@macfortheblind.com
>>>> Website, http://www.macfortheblind.com
>>>> 
>>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>>> 
>>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>>> 
>>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>>> 
>>>> 
>>>> 
>>>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
>>>>> 
>>>>> Hi, Mark and George. That’s exactly what happens to me with Mail too. I 
>>>>> get the swishing send mail sound but no new mail sound when I receive 
>>>>> messages. All the other sound effects and Voiceover work fine on my Mac.
>>>>> I guess there’s a few of us that have this problem besides me. I’m glad 
>>>>> I’m not the only one.
>>>>> Katie
>>>>>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>>>>>> 
>>>>>> Hello Katie,
>>>>>> 
>>>>>> I'm curious, are you hearing sound effects in other applications such as 
>>>>>> the Messages app?
>>>>>> 
>>>>>> Be sure that your system sound preferences are set correctly.  
>>>>>> 
>>>>>> Please do the followin

Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail

2015-10-29 Thread John Panarese
   Do you have a custom sound you can copy into your user library/sounds 
folder?  If so, I would try using that one just to see if that works.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Oct 29, 2015, at 12:33 PM, Katie Zodrow  wrote:
> 
> Hi, John its Katie. I tried using the glass sound effect when I checked for 
> new mail 2 days ago, and nothing happened. Then I went back to the new mail 
> sound and when I check for new messages, I still don’t hear anything. I’m 
> having  no luck at this. In mail preferences in the general tab, I have the 
> checkbox checked for play sounds for other mail actions. In the notification 
> center, I have alerts and sounds checked for the mail app. The notification 
> center is something new I haven’t seen on my Mac before since I upgraded from 
> Snow Leopard. I’m not sure why this isn’t working.
> Do you have any other ideas? Should I have someone at the Apple store look at 
> my Mac again?
> Thanks.
> Katie
>> On Oct 26, 2015, at 4:58 PM, John Panarese  wrote:
>> 
>>  I’d try the original new mail sound and see what happens. I am using it 
>> now, though I do prefer my custom sound and will probably go back to using 
>> it, since it was working.
>> 
>> 
>> Take Care
>> 
>> John D. Panarese
>> Director
>> Mac for the Blind
>> Tel, (631) 724-4479
>> Email, j...@macfortheblind.com
>> Website, http://www.macfortheblind.com
>> 
>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>> 
>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>> 
>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>> 
>> 
>> 
>>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  wrote:
>>> 
>>> Hi, John. Normally I have the new message sound selected in Mail, but I 
>>> changed the sound effect to glass instead. I checked the box after that 
>>> when it said select ellipsis and closed out of mail preferences. I sent a 
>>> test email to myself and thought the glass sound was going to work, but 
>>> nothing happened when I got the email. Should I go back to the default mail 
>>> sound or select a different sound?
>>> Thanks.
>>> Katie
 On Oct 26, 2015, at 3:52 PM, John Panarese  wrote:
 
 Did you try messing with the popup menu for the new mail sound and try 
 different options. I just changed mine back to the default sound and it is 
 working. It was not working initially, which was why I was using a custom 
 sound I put on the system. However, now it is working.
 
 
 Take Care
 
 John D. Panarese
 Director
 Mac for the Blind
 Tel, (631) 724-4479
 Email, j...@macfortheblind.com
 Website, http://www.macfortheblind.com
 
 APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
 
 AUTHORIZED APPLE STORE BUSINESS AFFILIATE
 
 MAC and iOS VOICEOVER TRAINING AND SUPPORT
 
 
 
> On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
> 
> Hi, Mark and George. That’s exactly what happens to me with Mail too. I 
> get the swishing send mail sound but no new mail sound when I receive 
> messages. All the other sound effects and Voiceover work fine on my Mac.
> I guess there’s a few of us that have this problem besides me. I’m glad 
> I’m not the only one.
> Katie
>> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
>> 
>> Hello Katie,
>> 
>> I'm curious, are you hearing sound effects in other applications such as 
>> the Messages app?
>> 
>> Be sure that your system sound preferences are set correctly.  
>> 
>> Please do the following:  
>> 
>> Note, the following steps assume that you are using only the computer's 
>> internal speakers for sound output.
>> 
>> 1.
>> With all applications closed, from the Apple Menu, select System 
>> Preferences.
>> 
>> 2.
>> Select Sounds.  A dialogue box will open containing three Tabs labeled 
>> Sound Effects, Output, and Input.
>> 
>> 3.
>> On the Sound Effects tab, make certain that the "Play sound effects 
>> through" option is set to Internal speakers.
>> 
>> 4.
>> On the Output tab, set the "select a device for output" option to 
>> internal speakers.
>> 
>> 5.
>> Close the dialogue box.
>> 
>> Now, open the mail application and see what happens.
>> 
>> Good Luck,
>> 
>> Mark
>> 
>> -Original Message-
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow
>> Sent: Sunday, October 25, 2015 5:32 PM
>> To: macvisionaries@googlegroups.com
>> Subject: still no new message sound in Mail
>> 
>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting 
>> any new mes

Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail

2015-10-29 Thread Katie Zodrow
Hi, John its Katie. I tried using the glass sound effect when I checked for new 
mail 2 days ago, and nothing happened. Then I went back to the new mail sound 
and when I check for new messages, I still don’t hear anything. I’m having  no 
luck at this. In mail preferences in the general tab, I have the checkbox 
checked for play sounds for other mail actions. In the notification center, I 
have alerts and sounds checked for the mail app. The notification center is 
something new I haven’t seen on my Mac before since I upgraded from Snow 
Leopard. I’m not sure why this isn’t working.
Do you have any other ideas? Should I have someone at the Apple store look at 
my Mac again?
Thanks.
Katie
> On Oct 26, 2015, at 4:58 PM, John Panarese  wrote:
> 
>   I’d try the original new mail sound and see what happens. I am using it 
> now, though I do prefer my custom sound and will probably go back to using 
> it, since it was working.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com
> Website, http://www.macfortheblind.com
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow  wrote:
>> 
>> Hi, John. Normally I have the new message sound selected in Mail, but I 
>> changed the sound effect to glass instead. I checked the box after that when 
>> it said select ellipsis and closed out of mail preferences. I sent a test 
>> email to myself and thought the glass sound was going to work, but nothing 
>> happened when I got the email. Should I go back to the default mail sound or 
>> select a different sound?
>> Thanks.
>> Katie
>>> On Oct 26, 2015, at 3:52 PM, John Panarese  wrote:
>>> 
>>> Did you try messing with the popup menu for the new mail sound and try 
>>> different options. I just changed mine back to the default sound and it is 
>>> working. It was not working initially, which was why I was using a custom 
>>> sound I put on the system. However, now it is working.
>>> 
>>> 
>>> Take Care
>>> 
>>> John D. Panarese
>>> Director
>>> Mac for the Blind
>>> Tel, (631) 724-4479
>>> Email, j...@macfortheblind.com
>>> Website, http://www.macfortheblind.com
>>> 
>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
>>> 
>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
>>> 
>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT
>>> 
>>> 
>>> 
 On Oct 26, 2015, at 6:37 PM, Katie Zodrow  wrote:
 
 Hi, Mark and George. That’s exactly what happens to me with Mail too. I 
 get the swishing send mail sound but no new mail sound when I receive 
 messages. All the other sound effects and Voiceover work fine on my Mac.
 I guess there’s a few of us that have this problem besides me. I’m glad 
 I’m not the only one.
 Katie
> On Oct 25, 2015, at 11:02 PM, M. Taylor  wrote:
> 
> Hello Katie,
> 
> I'm curious, are you hearing sound effects in other applications such as 
> the Messages app?
> 
> Be sure that your system sound preferences are set correctly.  
> 
> Please do the following:  
> 
> Note, the following steps assume that you are using only the computer's 
> internal speakers for sound output.
> 
> 1.
> With all applications closed, from the Apple Menu, select System 
> Preferences.
> 
> 2.
> Select Sounds.  A dialogue box will open containing three Tabs labeled 
> Sound Effects, Output, and Input.
> 
> 3.
> On the Sound Effects tab, make certain that the "Play sound effects 
> through" option is set to Internal speakers.
> 
> 4.
> On the Output tab, set the "select a device for output" option to 
> internal speakers.
> 
> 5.
> Close the dialogue box.
> 
> Now, open the mail application and see what happens.
> 
> Good Luck,
> 
> Mark
> 
> -Original Message-
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Katie Zodrow
> Sent: Sunday, October 25, 2015 5:32 PM
> To: macvisionaries@googlegroups.com
> Subject: still no new message sound in Mail
> 
> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not getting 
> any new message sound when I receive something in Mail. I thought Apple 
> was going to fix this. I decided for now to just get alerts for mail in 
> notification center so I'll know when I get new email for now. Has anyone 
> else had this problem after they updated?
> I hope the next update Apple releases has that mail sound fixed.
> Katie
> 
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