Re: An Update From Assistiveware Regarding Infovox Ivox Demo Voices

2012-11-07 Thread Cheryl Homiak
No, I had the same problem and wrote them about it too and they told me the 
same thing. I ended up uninstalling Ella but I bought Will since I already have 
a lot of the English U.S. and English British voices and Spanish voices and 
know that I like them. Their customer service is usally very helpful.


-- 
Cheryl

May the words of my mouth
and the meditation of my heart
be acceptable to You, Lord,
my rock and my Redeemer.
(Psalm 19:14 HCSB)



On Nov 7, 2012, at 9:44 AM, Maria & Joe Chapman  wrote:

> HI.  oh cool. I thought i was the only one having this problem.
> 
> So, I'm not the only one, at least they are looking in to it.
> 
> I wonder if we'll be able to get another trial of the voices we activated for 
> a trial?
> 
> 
> God Bless! Maria from australia
>  Newbie mac user.
> bubbygirl1...@gmail.com
> will get you fb as well as email & iMessage.   
> skype same as email,without the gmail part. twitter bubbygirl 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> On 07/11/2012, at 5:48 AM, Shawn Krasniuk  wrote:
> 
>> Hello everyone. As promised, here is what Assistiveware says about the issue 
>> we're experiencing.
>> 
>> 
>> 
>> 
>> From:
>> AssistiveWare (Martijn)
>> To:
>> bigbigshawn@gmail.com
>> Subject:
>> AW {37345} RE: New Voices Giving Me Demo Messages
>> ## Reply ABOVE THIS LINE to add a note to this request ##
>> Request update   View the complete request
>> Dear Shawn,
>> 
>> We're investigating the problem at the moment. The cause may be in the 
>> internet connection. Since the hurricane the connection to eastern US is not 
>> that good. Infovox iVox has a one minute time-out on contacting the server 
>> for demo purposes. This may be too fast at the moment.
>> 
>> I would like to ask you some additional questions. If you could take the 
>> time to answer them this would be great.
>> 
>> - Did you upgrade from Infovox iVox version 3.0, or was Infovox iVox 3.1 a 
>> new installation of your computer.
>> 
>> - Did you stop and restart the application that says "this is an evaluation 
>> version"? This might be Voice Over.
>> 
>> - Did you restart the computer, and if so, does the problem persist after 
>> the restart?
>> 
>> With kind regards,
>> 
>> Martijn
>> 
>> Check your request online: 
>> https://support.assistiveware.com/index.php?pg=request.check&id=37345woczpi&id=37345woczpi
>> Request access key: 37345woczpi
>> 
>> 
>> Shawn
>> Sent from my white Mac Book
>> 
>> 
>> -- 
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> 
> 
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Re: An Update From Assistiveware Regarding Infovox Ivox Demo Voices

2012-11-07 Thread Maria & Joe Chapman
HI.  oh cool. I thought i was the only one having this problem.

So, I'm not the only one, at least they are looking in to it.

I wonder if we'll be able to get another trial of the voices we activated for a 
trial?


God Bless! Maria from australia
 Newbie mac user.
bubbygirl1...@gmail.com
will get you fb as well as email & iMessage.   
skype same as email,without the gmail part. twitter bubbygirl 









On 07/11/2012, at 5:48 AM, Shawn Krasniuk  wrote:

> Hello everyone. As promised, here is what Assistiveware says about the issue 
> we're experiencing.
> 
> 
> 
> 
> From:
> AssistiveWare (Martijn)
> To:
> bigbigshawn@gmail.com
> Subject:
> AW {37345} RE: New Voices Giving Me Demo Messages
> ## Reply ABOVE THIS LINE to add a note to this request ##
> Request updateView the complete request
> Dear Shawn,
> 
> We're investigating the problem at the moment. The cause may be in the 
> internet connection. Since the hurricane the connection to eastern US is not 
> that good. Infovox iVox has a one minute time-out on contacting the server 
> for demo purposes. This may be too fast at the moment.
> 
> I would like to ask you some additional questions. If you could take the time 
> to answer them this would be great.
> 
> - Did you upgrade from Infovox iVox version 3.0, or was Infovox iVox 3.1 a 
> new installation of your computer.
> 
> - Did you stop and restart the application that says "this is an evaluation 
> version"? This might be Voice Over.
> 
> - Did you restart the computer, and if so, does the problem persist after the 
> restart?
> 
> With kind regards,
> 
> Martijn
> 
> Check your request online: 
> https://support.assistiveware.com/index.php?pg=request.check&id=37345woczpi&id=37345woczpi
> Request access key: 37345woczpi
> 
> 
> Shawn
> Sent from my white Mac Book
> 
> 
> -- 
> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
> To post to this group, send email to macvisionaries@googlegroups.com.
> To unsubscribe from this group, send email to 
> macvisionaries+unsubscr...@googlegroups.com.
> For more options, visit this group at 
> http://groups.google.com/group/macvisionaries?hl=en.

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An Update From Assistiveware Regarding Infovox Ivox Demo Voices

2012-11-06 Thread Shawn Krasniuk
Hello everyone. As promised, here is what Assistiveware says about the issue 
we're experiencing.




From:
AssistiveWare (Martijn)
To:
bigbigshawn@gmail.com
Subject:
AW {37345} RE: New Voices Giving Me Demo Messages
## Reply ABOVE THIS LINE to add a note to this request ##
Request update  View the complete request
Dear Shawn,

We're investigating the problem at the moment. The cause may be in the internet 
connection. Since the hurricane the connection to eastern US is not that good. 
Infovox iVox has a one minute time-out on contacting the server for demo 
purposes. This may be too fast at the moment.

I would like to ask you some additional questions. If you could take the time 
to answer them this would be great.

- Did you upgrade from Infovox iVox version 3.0, or was Infovox iVox 3.1 a new 
installation of your computer.

- Did you stop and restart the application that says "this is an evaluation 
version"? This might be Voice Over.

- Did you restart the computer, and if so, does the problem persist after the 
restart?

With kind regards,

Martijn

Check your request online: 
https://support.assistiveware.com/index.php?pg=request.check&id=37345woczpi&id=37345woczpi
Request access key: 37345woczpi


Shawn
Sent from my white Mac Book

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