Re: Telephone Banking

2018-10-10 Thread 'Bill Gallik' via MacVisionaries 
 I should have added that the comma can be repeated in sequence to introduce a 
longer pause.  For instance:

1 comma instructs the dialer to pause 3 seconds
2 commas instructs the dialer to pause 6 seconds
3 commas instructs the dialer to pause 9 seconds
… and so on

At best, putting the appropriate pause length is a “trial and error” 
proposition as each conversant system will have its’ own peculiarities.  It may 
even be that while one prompt requires a 6 second pause before accepting an 
answer, another prompt on the system may only require a 2 second pause (in 
which case you would need 1 comma).


- Bill from Ino, Wisconsin
- "A book is a mirror. If an ass peers into it, you can't expect an apostle to 
look out."
- German Aphorist, Georg Christoph Lichtenberg (1742 - 1799)

On Oct 9, 2018, at 2:51 PM, 'Bill Gallik' via MacVisionaries 
 wrote:

Hi Angus (and all else on the list),

I’m presuming that you are asking how to create a telephone number with all 
prompts pre-answered so as to place directly into the conversant system.  I 
will present the way I do this in order to get directly into my BMO-Harris 
checking account (inaccurate numbers of course):

To set up a number in the BMO-Harris contact I create a “Code Included” number 
as follows:

(888) 340-2256,,1,1234567890,1234#,1

I’ll explain - remember that numbers following the telephone number are site 
specific in that they represent responses to your bank’s conversant system:

(888) 340-2256
The above is the tool-free number into BMO’s conversant system

,
Instructs dialer to pause for 3 seconds, waiting for the initial prompt

1
Answers initial prompt - enter checking account prompt sequence

,
Again, instruct a 3-second pause

1234567890
Enters requested account number

,
Another 3-second pause

1234
Enters personal password

,
Yet another 3-second pause

At this point you would be in the conversant system for a checking account 
whereupon you can answer prompts as presented.

NOTE: Your bank’s system may require pound   immediately after information such 
as account number and/or password; simply include that character at the end of 
each number sequence.  For example, in the case of the password above you would 
have the numeric string “1234#” and all should work properly.

HTH

- Bill from Ino, Wisconsin
- "To jealousy, nothing is more frightful than laughter."
- Françoise Sagan, French Novelist, screen Writer & Dramatist, 1935-2004


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Re: Telephone Banking

2018-10-09 Thread Karen Lewellen 

Hi Anderson,
We use the same bank.
Tossing in some information, that may help others help you.
Will the computer actually emulate what a regular touch tone phone does?
I ask this because there is a somewhat detailed prompt that the computer 
must interrupt enough for the system to recognize the numbers.  Further if 
not  done well the system  may miss a number meaning  you will have to do 
it all again.

 Just sharing,
Kare



On Tue, 9 Oct 2018, Angus MacKinnon wrote:


Bill

Okay. I tried Skype, so much has changed, I gave up. I could not seem to get 
FaceTime to work. I entered ???18662223456' and heard ???Welcome to TD Canada 
Trust???. After calming down, I was able to correctly enter my 16 digit Access 
Code and do my telephone banking using thre Web page of Google Hangouts. I 
would like to dial ???18662223456???, wait about 2 to 3 seconds and have  the 
computer dial my 16 digital Access Code.

Angus MacKinnon, Personalism Student
Hands Off Our Harness
http://www.hooh.ca
Charles P??guy said, ???The revolution is moral or not at all???

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Re: Telephone Banking

2018-10-09 Thread Angus MacKinnon 
Bill

Okay. I tried Skype, so much has changed, I gave up. I could not seem to get 
FaceTime to work. I entered ‘18662223456' and heard “Welcome to TD Canada 
Trust”. After calming down, I was able to correctly enter my 16 digit Access 
Code and do my telephone banking using thre Web page of Google Hangouts. I 
would like to dial ‘18662223456’, wait about 2 to 3 seconds and have  the 
computer dial my 16 digital Access Code.

Angus MacKinnon, Personalism Student
Hands Off Our Harness
http://www.hooh.ca
Charles Péguy said, “The revolution is moral or not at all”

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feel that a member's post is inappropriate, please contact the owners or 
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Re: Telephone Banking

2018-10-09 Thread 'Bill Gallik' via MacVisionaries 
Hi Angus (and all else on the list),

I’m presuming that you are asking how to create a telephone number with all 
prompts pre-answered so as to place directly into the conversant system.  I 
will present the way I do this in order to get directly into my BMO-Harris 
checking account (inaccurate numbers of course):

To set up a number in the BMO-Harris contact I create a “Code Included” number 
as follows:

(888) 340-2256,,1,1234567890,1234#,1

I’ll explain - remember that numbers following the telephone number are site 
specific in that they represent responses to your bank’s conversant system:

(888) 340-2256
The above is the tool-free number into BMO’s conversant system

,
Instructs dialer to pause for 3 seconds, waiting for the initial prompt

1
Answers initial prompt - enter checking account prompt sequence

,
Again, instruct a 3-second pause

1234567890
Enters requested account number

,
Another 3-second pause

1234
Enters personal password

,
Yet another 3-second pause

At this point you would be in the conversant system for a checking account 
whereupon you can answer prompts as presented.

NOTE: Your bank’s system may require pound   immediately after information such 
as account number and/or password; simply include that character at the end of 
each number sequence.  For example, in the case of the password above you would 
have the numeric string “1234#” and all should work properly.

HTH

- Bill from Ino, Wisconsin
- "To jealousy, nothing is more frightful than laughter."
- Françoise Sagan, French Novelist, screen Writer & Dramatist, 1935-2004

-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
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