Re: Recovering data from iPads

2020-12-30 Thread Michael Busboom 
Hello.

Thanks so much for your feedback, everyone and Eileen,
 I am sorry that you lost your husband.

After speaking with my friend’s brother-in-law and going through some records,I 
now have the Apple user ID and password.  Unfortunately, neither my friend’s 
brother-in-law, John, nor I could find the unlock code for either iPad.  I like 
the idea of going to the Apple store, along with a copy of my friend’s death 
certificate and see if I get any further.  That can wait, however, since the 
lockdown has most likely closed the Apple Store here in Vienna.

Again, my sincerest thanks to all of you, and may all of us have a happier new 
year!

Mike 
> On 29.12.2020, at 22:57, 'Eileen Scrivani' via MacVisionaries 
>  wrote:
> 
> Michael,
>  
> I am not sure what your solution might be, but you have one thing on your 
> side which is you at least know the Apple Id. If you try doing a reset on 
> either the password or passcode the device might send a text message to 
> confirm the change. The question is where will it send that code – if its one 
> of the locked devices then you’re still in the same problem. Have you tried 
> calling Apple accessibility to see what they might suggest.
>  
> Apple was helpful to me when my husband passed, but then I knew the codes to 
> his Apple stuff.
>  
> Eileen
>  
> From: Michael Busboom <>
> Sent: Tuesday, December 29, 2020 10:03 AM
> To: 'Adrian Leong' via MacVisionaries <>
> Subject: Recovering data from iPads
>  
> Hello everyone,
> 
> Recently a very close friend of mine died, and I inherited two iPads that he 
> and his wife owned.  One of the iPads is three years old, and the other is 
> five or six years old.  On one of the iPads, there are apparently a lot of 
> pictures that family members would like to have, provided I can gain access 
> to them and send them.
> 
> Here are my problems and questions:
> 
> Although I have the Apple user IDs for the iPads, I do not have the passwords 
> or unlock codes.  Since I didn’t know that I would one day be getting the 
> iPads, I never asked for them, prior to my friend’s death  Is there any way 
> for me to recover their pictures?
> 
> If there is no way to gain access to the content of these iPads, how do I do 
> a complete reset and start setting them up for my own personal use, using my 
> current Apple ID?  I have never done a complete restore to an iPad, but I do 
> back up my iPhone to the Cloud regularly.  If someone can refer me to a 
> podcast that addresses these issues, that’d be great.
> 
> With gratitude for any thoughts and best wishes for 2021,
> 
> Mike 
> 
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Re: Recovering data from iPads

2020-12-29 Thread 'Eileen Scrivani' via MacVisionaries 
Michael,

I am not sure what your solution might be, but you have one thing on your side 
which is you at least know the Apple Id. If you try doing a reset on either the 
password or passcode the device might send a text message to confirm the 
change. The question is where will it send that code – if its one of the locked 
devices then you’re still in the same problem. Have you tried calling Apple 
accessibility to see what they might suggest.

Apple was helpful to me when my husband passed, but then I knew the codes to 
his Apple stuff.

Eileen

From: Michael Busboom 
Sent: Tuesday, December 29, 2020 10:03 AM
To: 'Adrian Leong' via MacVisionaries 
Subject: Recovering data from iPads

Hello everyone,

Recently a very close friend of mine died, and I inherited two iPads that he 
and his wife owned.  One of the iPads is three years old, and the other is five 
or six years old.  On one of the iPads, there are apparently a lot of pictures 
that family members would like to have, provided I can gain access to them and 
send them.

Here are my problems and questions:

Although I have the Apple user IDs for the iPads, I do not have the passwords 
or unlock codes.  Since I didn’t know that I would one day be getting the 
iPads, I never asked for them, prior to my friend’s death  Is there any way for 
me to recover their pictures?

If there is no way to gain access to the content of these iPads, how do I do a 
complete reset and start setting them up for my own personal use, using my 
current Apple ID?  I have never done a complete restore to an iPad, but I do 
back up my iPhone to the Cloud regularly.  If someone can refer me to a podcast 
that addresses these issues, that’d be great.

With gratitude for any thoughts and best wishes for 2021,

Mike 

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Re: Recovering data from iPads

2020-12-29 Thread Brad Snyder 
Yes, it also said the magic words “it may be possible”, which also means it may 
not be possible. 
There is another possibility that the article doesn’t mention.  If you have the 
original receipt from when the device in question was purchased, then Apple can 
help access a locked device.  Again, this isn’t much help if the individual is 
already deceased and the receipt is not available.

- Brad -


On Dec 29, 2020, at 12:36, Jonathan C. Cohn  wrote:

Brad,
Near the end of the article, there was mention that you could get in touch with 
Apple support if you are the person with power of attorney and you have a death 
certificate and you have the email address of the person for the login. I 
believe the requester had at least two of those three items

Sent from my iPhone

> On Dec 29, 2020, at 1:27 PM, Brad Snyder  wrote:
> 
> This article pretty much says that if you don’t have the deceased 
> individual's AppleID password or device passcode, you can’t access anything.
> The rest of the article is full of “it may be possible” and other filler that 
> doesn’t provide any real help once the individual has passed.
> 
> - Brad -
> 
> 
> On Dec 29, 2020, at 10:57, Jonathan C. Cohn  > wrote:
> 
> Believe it or not, there’s an article about this. Unfortunately, it’s from a 
> more which means it will be full of ads. But here is the link:
> 
> https://www.imore.com/how-access-iphone-content-when-someone-passes-away 
> 
> 
> Sent from my iPhone
> 
>> On Dec 29, 2020, at 10:03 AM, Michael Busboom > > wrote:
>> 
>> Hello everyone,
>> 
>> Recently a very close friend of mine died, and I inherited two iPads that he 
>> and his wife owned.  One of the iPads is three years old, and the other is 
>> five or six years old.  On one of the iPads, there are apparently a lot of 
>> pictures that family members would like to have, provided I can gain access 
>> to them and send them.
>> 
>> Here are my problems and questions:
>> 
>> Although I have the Apple user IDs for the iPads, I do not have the 
>> passwords or unlock codes.  Since I didn’t know that I would one day be 
>> getting the iPads, I never asked for them, prior to my friend’s death.  Is 
>> there any way for me to recover their pictures?
>> 
>> If there is no way to gain access to the content of these iPads, how do I do 
>> a complete reset and start setting them up for my own personal use, using my 
>> current Apple ID?  I have never done a complete restore to an iPad, but I do 
>> back up my iPhone to the Cloud regularly.  If someone can refer me to a 
>> podcast that addresses these issues, that’d be great.
>> 
>> With gratitude for any thoughts and best wishes for 2021,
>> 
>> Mike 
>> 
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>> can reach Cara at caraqu...@caraquinn.com 
>> 
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Re: Recovering data from iPads

2020-12-29 Thread Jonathan C. Cohn 
Brad,
Near the end of the article, there was mention that you could get in touch with 
Apple support if you are the person with power of attorney and you have a death 
certificate and you have the email address of the person for the login. I 
believe the requester had at least two of those three items

Sent from my iPhone

> On Dec 29, 2020, at 1:27 PM, Brad Snyder  wrote:
> 
> This article pretty much says that if you don’t have the deceased 
> individual's AppleID password or device passcode, you can’t access anything.
> The rest of the article is full of “it may be possible” and other filler that 
> doesn’t provide any real help once the individual has passed.
> 
> - Brad -
> 
> 
> On Dec 29, 2020, at 10:57, Jonathan C. Cohn  wrote:
> 
> Believe it or not, there’s an article about this. Unfortunately, it’s from a 
> more which means it will be full of ads. But here is the link:
> 
> https://www.imore.com/how-access-iphone-content-when-someone-passes-away
> 
> Sent from my iPhone
> 
>>> On Dec 29, 2020, at 10:03 AM, Michael Busboom  wrote:
>>> 
>> Hello everyone,
>> 
>> Recently a very close friend of mine died, and I inherited two iPads that he 
>> and his wife owned.  One of the iPads is three years old, and the other is 
>> five or six years old.  On one of the iPads, there are apparently a lot of 
>> pictures that family members would like to have, provided I can gain access 
>> to them and send them.
>> 
>> Here are my problems and questions:
>> 
>> Although I have the Apple user IDs for the iPads, I do not have the 
>> passwords or unlock codes.  Since I didn’t know that I would one day be 
>> getting the iPads, I never asked for them, prior to my friend’s death.  Is 
>> there any way for me to recover their pictures?
>> 
>> If there is no way to gain access to the content of these iPads, how do I do 
>> a complete reset and start setting them up for my own personal use, using my 
>> current Apple ID?  I have never done a complete restore to an iPad, but I do 
>> back up my iPhone to the Cloud regularly.  If someone can refer me to a 
>> podcast that addresses these issues, that’d be great.
>> 
>> With gratitude for any thoughts and best wishes for 2021,
>> 
>> Mike 
>> 
>> -- 
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>> Visionaries list.
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>> 
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>> 
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Re: Recovering data from iPads

2020-12-29 Thread Brad Snyder 
This article pretty much says that if you don’t have the deceased individual's 
AppleID password or device passcode, you can’t access anything.
The rest of the article is full of “it may be possible” and other filler that 
doesn’t provide any real help once the individual has passed.

- Brad -


On Dec 29, 2020, at 10:57, Jonathan C. Cohn  wrote:

Believe it or not, there’s an article about this. Unfortunately, it’s from a 
more which means it will be full of ads. But here is the link:

https://www.imore.com/how-access-iphone-content-when-someone-passes-away 


Sent from my iPhone

> On Dec 29, 2020, at 10:03 AM, Michael Busboom  wrote:
> 
> Hello everyone,
> 
> Recently a very close friend of mine died, and I inherited two iPads that he 
> and his wife owned.  One of the iPads is three years old, and the other is 
> five or six years old.  On one of the iPads, there are apparently a lot of 
> pictures that family members would like to have, provided I can gain access 
> to them and send them.
> 
> Here are my problems and questions:
> 
> Although I have the Apple user IDs for the iPads, I do not have the passwords 
> or unlock codes.  Since I didn’t know that I would one day be getting the 
> iPads, I never asked for them, prior to my friend’s death.  Is there any way 
> for me to recover their pictures?
> 
> If there is no way to gain access to the content of these iPads, how do I do 
> a complete reset and start setting them up for my own personal use, using my 
> current Apple ID?  I have never done a complete restore to an iPad, but I do 
> back up my iPhone to the Cloud regularly.  If someone can refer me to a 
> podcast that addresses these issues, that’d be great.
> 
> With gratitude for any thoughts and best wishes for 2021,
> 
> Mike 
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
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> The archives for this list can be searched at:
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Re: Recovering data from iPads

2020-12-29 Thread Jonathan C. Cohn 
Believe it or not, there’s an article about this. Unfortunately, it’s from a 
more which means it will be full of ads. But here is the link:

https://www.imore.com/how-access-iphone-content-when-someone-passes-away

Sent from my iPhone

> On Dec 29, 2020, at 10:03 AM, Michael Busboom  wrote:
> 
> Hello everyone,
> 
> Recently a very close friend of mine died, and I inherited two iPads that he 
> and his wife owned.  One of the iPads is three years old, and the other is 
> five or six years old.  On one of the iPads, there are apparently a lot of 
> pictures that family members would like to have, provided I can gain access 
> to them and send them.
> 
> Here are my problems and questions:
> 
> Although I have the Apple user IDs for the iPads, I do not have the passwords 
> or unlock codes.  Since I didn’t know that I would one day be getting the 
> iPads, I never asked for them, prior to my friend’s death.  Is there any way 
> for me to recover their pictures?
> 
> If there is no way to gain access to the content of these iPads, how do I do 
> a complete reset and start setting them up for my own personal use, using my 
> current Apple ID?  I have never done a complete restore to an iPad, but I do 
> back up my iPhone to the Cloud regularly.  If someone can refer me to a 
> podcast that addresses these issues, that’d be great.
> 
> With gratitude for any thoughts and best wishes for 2021,
> 
> Mike 
> 
> -- 
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> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
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Recovering data from iPads

2020-12-29 Thread Michael Busboom 
Hello everyone,

Recently a very close friend of mine died, and I inherited two iPads that he 
and his wife owned.  One of the iPads is three years old, and the other is five 
or six years old.  On one of the iPads, there are apparently a lot of pictures 
that family members would like to have, provided I can gain access to them and 
send them.

Here are my problems and questions:

Although I have the Apple user IDs for the iPads, I do not have the passwords 
or unlock codes.  Since I didn’t know that I would one day be getting the 
iPads, I never asked for them, prior to my friend’s death.  Is there any way 
for me to recover their pictures?

If there is no way to gain access to the content of these iPads, how do I do a 
complete reset and start setting them up for my own personal use, using my 
current Apple ID?  I have never done a complete restore to an iPad, but I do 
back up my iPhone to the Cloud regularly.  If someone can refer me to a podcast 
that addresses these issues, that’d be great.

With gratitude for any thoughts and best wishes for 2021,

Mike 

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moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
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