Re: Shark Clean iOS App

2022-08-29 Thread Mike Arrigo
Yes, it works really well.

> On Aug 28, 2022, at 11:37 AM, Jeff Berwick  wrote:
> 
> Have you had a good experience with the Roborock mobile app?
> 
> Thx,
> Jeff
> 
> 
>> On Aug 26, 2022, at 7:35 PM, Mike Arrigo  wrote:
>> 
>> I would say the best robots are from Roborock or Ecovacs, I would not 
>> suggest a Roomba, they are somewhat behind the times compared to the other 
>> two brands I mentioned.
>> 
>>> On Aug 26, 2022, at 2:33 PM, Jeff Berwick  wrote:
>>> 
>>> Happy to discuss.  I’m currently researching the best robot vacuums and 
>>> have found that the iRobot Roomba are currently on sale. 
>>> 
>>> May make the switch.
>>> 
>>> Anybody have any experience with the Roomba app?
>>> 
>>> Thx,
>>> Jeff
>>> 
>>> 
 On Aug 26, 2022, at 10:04 AM, Shameless FanGirl 
  wrote:
 
 Hi there,
 
 I also have a Shark robot, and can confirm exactly what you describe here. 
 App is a hot mess right now. Shall we try networking on this issue? 
 
 Angie
 
 
 Sent from my iPhone
 
> On Aug 26, 2022, at 5:50 AM, Jeff Berwick  
> wrote:
> 
> Hi all,
> 
> I have a Shark robot vacuum which, until the latest version of the iOS 
> app, I have been able to work independently.  I do have some grumbles 
> about the product—I have to set the power level every single time, but 
> that is something I have taken up with their customer support team.
> 
> The latest version of the app is completely inaccessible.  I am able to 
> start the vacuum, but I’m not able to access the menu system or change 
> the power level of the suction.
> 
> Does anybody else use the Shark robot vacuum and can confirm this?
> 
> I’m currently in a battle with their support team, but I’m struggling 
> with even being able to get them to understand the basic principle of 
> accessibility.
> 
> They are headquartered in the States, so I expect they have to be 
> compliant with Section 508, but, as I am a Canadian, I’m not sure I can 
> wield that power. ;)
> 
> Thx,
> Jeff
> 
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Re: Shark Clean iOS App

2022-08-28 Thread Jeff Berwick
Have you had a good experience with the Roborock mobile app?

Thx,
Jeff


> On Aug 26, 2022, at 7:35 PM, Mike Arrigo  wrote:
> 
> I would say the best robots are from Roborock or Ecovacs, I would not suggest 
> a Roomba, they are somewhat behind the times compared to the other two brands 
> I mentioned.
> 
>> On Aug 26, 2022, at 2:33 PM, Jeff Berwick  wrote:
>> 
>> Happy to discuss.  I’m currently researching the best robot vacuums and have 
>> found that the iRobot Roomba are currently on sale. 
>> 
>> May make the switch.
>> 
>> Anybody have any experience with the Roomba app?
>> 
>> Thx,
>> Jeff
>> 
>> 
>>> On Aug 26, 2022, at 10:04 AM, Shameless FanGirl 
>>>  wrote:
>>> 
>>> Hi there,
>>> 
>>> I also have a Shark robot, and can confirm exactly what you describe here. 
>>> App is a hot mess right now. Shall we try networking on this issue? 
>>> 
>>> Angie
>>> 
>>> 
>>> Sent from my iPhone
>>> 
 On Aug 26, 2022, at 5:50 AM, Jeff Berwick  
 wrote:
 
 Hi all,
 
 I have a Shark robot vacuum which, until the latest version of the iOS 
 app, I have been able to work independently.  I do have some grumbles 
 about the product—I have to set the power level every single time, but 
 that is something I have taken up with their customer support team.
 
 The latest version of the app is completely inaccessible.  I am able to 
 start the vacuum, but I’m not able to access the menu system or change the 
 power level of the suction.
 
 Does anybody else use the Shark robot vacuum and can confirm this?
 
 I’m currently in a battle with their support team, but I’m struggling with 
 even being able to get them to understand the basic principle of 
 accessibility.
 
 They are headquartered in the States, so I expect they have to be 
 compliant with Section 508, but, as I am a Canadian, I’m not sure I can 
 wield that power. ;)
 
 Thx,
 Jeff
 
 -- 
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>> 
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Re: Shark Clean iOS App

2022-08-26 Thread Mike Arrigo
I would say the best robots are from Roborock or Ecovacs, I would not suggest a 
Roomba, they are somewhat behind the times compared to the other two brands I 
mentioned.

> On Aug 26, 2022, at 2:33 PM, Jeff Berwick  wrote:
> 
> Happy to discuss.  I’m currently researching the best robot vacuums and have 
> found that the iRobot Roomba are currently on sale. 
> 
> May make the switch.
> 
> Anybody have any experience with the Roomba app?
> 
> Thx,
> Jeff
> 
> 
>> On Aug 26, 2022, at 10:04 AM, Shameless FanGirl  
>> wrote:
>> 
>> Hi there,
>> 
>> I also have a Shark robot, and can confirm exactly what you describe here. 
>> App is a hot mess right now. Shall we try networking on this issue? 
>> 
>> Angie
>> 
>> 
>> Sent from my iPhone
>> 
>>> On Aug 26, 2022, at 5:50 AM, Jeff Berwick  wrote:
>>> 
>>> Hi all,
>>> 
>>> I have a Shark robot vacuum which, until the latest version of the iOS app, 
>>> I have been able to work independently.  I do have some grumbles about the 
>>> product—I have to set the power level every single time, but that is 
>>> something I have taken up with their customer support team.
>>> 
>>> The latest version of the app is completely inaccessible.  I am able to 
>>> start the vacuum, but I’m not able to access the menu system or change the 
>>> power level of the suction.
>>> 
>>> Does anybody else use the Shark robot vacuum and can confirm this?
>>> 
>>> I’m currently in a battle with their support team, but I’m struggling with 
>>> even being able to get them to understand the basic principle of 
>>> accessibility.
>>> 
>>> They are headquartered in the States, so I expect they have to be compliant 
>>> with Section 508, but, as I am a Canadian, I’m not sure I can wield that 
>>> power. ;)
>>> 
>>> Thx,
>>> Jeff
>>> 
>>> -- 
>>> The following information is important for all members of the Mac 
>>> Visionaries list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at: 
>>>  mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at 
>>> caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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>> 
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> 
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Re: Shark Clean iOS App

2022-08-26 Thread Jeff Berwick
Happy to discuss.  I’m currently researching the best robot vacuums and have 
found that the iRobot Roomba are currently on sale. 

May make the switch.

Anybody have any experience with the Roomba app?

Thx,
Jeff


> On Aug 26, 2022, at 10:04 AM, Shameless FanGirl  
> wrote:
> 
> Hi there,
> 
> I also have a Shark robot, and can confirm exactly what you describe here. 
> App is a hot mess right now. Shall we try networking on this issue? 
> 
> Angie
> 
> 
> Sent from my iPhone
> 
>> On Aug 26, 2022, at 5:50 AM, Jeff Berwick  wrote:
>> 
>> Hi all,
>> 
>> I have a Shark robot vacuum which, until the latest version of the iOS app, 
>> I have been able to work independently.  I do have some grumbles about the 
>> product—I have to set the power level every single time, but that is 
>> something I have taken up with their customer support team.
>> 
>> The latest version of the app is completely inaccessible.  I am able to 
>> start the vacuum, but I’m not able to access the menu system or change the 
>> power level of the suction.
>> 
>> Does anybody else use the Shark robot vacuum and can confirm this?
>> 
>> I’m currently in a battle with their support team, but I’m struggling with 
>> even being able to get them to understand the basic principle of 
>> accessibility.
>> 
>> They are headquartered in the States, so I expect they have to be compliant 
>> with Section 508, but, as I am a Canadian, I’m not sure I can wield that 
>> power. ;)
>> 
>> Thx,
>> Jeff
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
>> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at 
>> caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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> 
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Re: Shark Clean iOS App

2022-08-26 Thread Shameless FanGirl
Hi there,

I also have a Shark robot, and can confirm exactly what you describe here. App 
is a hot mess right now. Shall we try networking on this issue? 

Angie


Sent from my iPhone

> On Aug 26, 2022, at 5:50 AM, Jeff Berwick  wrote:
> 
> Hi all,
> 
> I have a Shark robot vacuum which, until the latest version of the iOS app, I 
> have been able to work independently.  I do have some grumbles about the 
> product—I have to set the power level every single time, but that is 
> something I have taken up with their customer support team.
> 
> The latest version of the app is completely inaccessible.  I am able to start 
> the vacuum, but I’m not able to access the menu system or change the power 
> level of the suction.
> 
> Does anybody else use the Shark robot vacuum and can confirm this?
> 
> I’m currently in a battle with their support team, but I’m struggling with 
> even being able to get them to understand the basic principle of 
> accessibility.
> 
> They are headquartered in the States, so I expect they have to be compliant 
> with Section 508, but, as I am a Canadian, I’m not sure I can wield that 
> power. ;)
> 
> Thx,
> Jeff
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
> mk...@ucla.edu and your owner is Cara Quinn - you can reach Cara at 
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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Shark Clean iOS App

2022-08-26 Thread Jeff Berwick
Hi all,

I have a Shark robot vacuum which, until the latest version of the iOS app, I 
have been able to work independently.  I do have some grumbles about the 
product—I have to set the power level every single time, but that is something 
I have taken up with their customer support team.

The latest version of the app is completely inaccessible.  I am able to start 
the vacuum, but I’m not able to access the menu system or change the power 
level of the suction.

Does anybody else use the Shark robot vacuum and can confirm this?

I’m currently in a battle with their support team, but I’m struggling with even 
being able to get them to understand the basic principle of accessibility.

They are headquartered in the States, so I expect they have to be compliant 
with Section 508, but, as I am a Canadian, I’m not sure I can wield that power. 
;)

Thx,
Jeff

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