Hi Stan,

You wrote:

>
> Hi Esther and Anna,
> I have taken a long time before I replied, as I have been trying and
> trying to get this to work.
> I now have it working, and yes I should have said, I am using "tiger".
> The "VO H H" has no sort option, and yes "VO Shift backslash" does
> not work for me.
> I found that I first had to go to the date collumn, and then using
> "mouse keys" "8" 14 times to get to the heading,and then "mouse key
> 5" to select the collumn, and then "VO backslash", and Yippy It Works.
> Cheers
> Stan "Tiger".

Congratulations on getting your mail messages sorted.  Some of the  
commands are indeed slightly different under Tiger, but I thought that  
you should have been able to use "VO Shift-Backslash", which you  
correctly stated is announced as "VO vertical line", to sort the "Date  
Received" column in your mail messages table. At least, I thought so  
until I went back to my version of Tiger, and found that the sort  
command did indeed work in Finder list and column views and in iTunes,  
but for some reason no longer in Mail's messages table! So good work  
finding a fix. Let me explain that a few of the VoiceOver command keys  
that use symbols, like the "backslash" and "vertical line" keys, don't  
have easy to type counterparts on non-English input keyboards. On  
French or Danish keyboards, for example, I believe that typing the  
"backslash" or "vertical line" characters may require pressing the  
Option key in combination with other keys.  The fix that Apple  
introduced in Leopard was to add options for these hard-to-type  
functions to the Commands menu.  So holding down the Control and  
Option keys and tapping the H key twice (or VO-H twice), brings up the  
Commands menu with extra options in Leopard and Snow Leopard for  
operations like "sort" (VO-Shift-Backslash) and expanding or  
collapsing folders (VO-Backslash).  This last option shows up in the  
Leopard Commands Menu as "Toggle disclosure triangle" by the way --  
quite a mouthful.

I added a description of the Commands menu option to my reply, because  
I wasn't sure that you were using a standard English input keyboard.   
Apple has lots of different English language keyboards -- U.S.,  
British, Canadian, Australian, etc.  As far as I know, the sort keys  
are in the same place in all of them.  Since you're posting from South  
Africa I suppose it's remotely possible that you're a native Afrikaans  
speaker and using some other input keyboard, so I wanted to cover all  
bases (smile).  I'm puzzled that you had to use "Mouse Keys" to sort  
your columns, though this should certainly work. (I'm also impressed  
that you found this way to do it, using other Universal Access  
options).  There are two different ways to sort columns on the Mac.   
Sighted users can sort columns by clicking their mouse or trackpad  
with the mouse cursor focused on the heading of a column.  Each time  
they "click" the sort order will flip between ascending and descending  
order.  VoiceOver users have a sort command (VO-Shift-Backslash on an  
English input keyboard) that requires they are positioned with their  
VoiceOver cursor on the column they wish to sort, but this command  
does not require that they first also have their mouse cursor routed  
to this column or, indeed, that the mouse cursor has to be on the  
heading area for the column.  VoiceOver announces the header  
information automatically in Leopard; in Tiger you had to use VO-Shift- 
C to read the name of the column heading.  However, the VoiceOver  
cursor does not actually move to the heading of a column.  Turning on  
"Mouse Keys" in the Universal Access menu lets you move your mouse  
cursor with numeric keypad, independently of VoiceOver.  It's usually  
used in situations where people need fine motion control of the  
cursor, since each press of the keypad moves the cursor by one screen  
pixel.  When "Mouse Keys" are activated, you use the numeric keypad to  
to move the mouse from its current position by one screen pixel in the  
direction of each key relative to the central key in the keypad  --  
the "5" key. So, in the description you gave, by pressing the "8" key  
on the numeric keypad that is directly above the "5" key, you were  
able to move your mouse cursor from what was probably the top line in  
the messages table up to the column heading with 14 upward key  
presses. I'm not quite sure why using VO-backslash at this point  
activated your sort.  At this point, clicking with a mouse (or  
trackpad on a laptop) should have allowed you to sort the column  
without recourse to VoiceOver.  (It doesn't matter whether VoiceOver  
is turned on or not, when you "click" at this point to sort that  
column.)  Also, you should have been able to sort the column just  
using VoiceOver (without Mouse Keys turned on), if you first  
interacted with the table (VO-Shift-Down Arrow), then navigated to the  
column (e.g. VO-Right arrow to the "Date Received" column in the mail  
messages table, optionally checking the heading label with VO-Shift-C  
-- only in Tiger, not Leopard), and used VO-Shift-Backslash.  The  
"Mouse Keys" option is mainly used by VoiceOver users to get to places  
that VoiceOver cannot navigate to.  The prime example would be  
instances where you want to play flash content on a web page, and  
where you know from the context that the place to click to activate  
the flash player is just beside some element that VoiceOver can  
navigate to.  Maybe you're on a web page for Audible.com's audiobooks,  
and there is text for "Play sample" so you know that if you could just  
move your mouse cursor a little bit to the right of that text and  
click, you'd be able to turn on the flash player with your mouse or  
trackpad.  Sorting columns is something you'll want to be able to do  
frequently, so it's fairly important that VoiceOver should be able to  
handle this.  My guess is that it was the upgrade to Safari that may  
have broken the sort behavior in Mail under Tiger, but I'm not sure  
about this.  I held off upgrading to Safari 3 in Tiger until I was  
forced into this, because Apple's dot Mac service would only support  
Safari 3.  Up until then, I was able to use mail services accessibly  
through their web interface as well. Since there was a block of time  
when the transition to from dot Mac to MobileMe really messed up mail  
services, I can't tell whether this affected the way the sort command  
worked (or failed to work) in the mail messages table.  However,  
apparently the Safari web browser installation is linked to some  
behavior of the mail application.  I moved onto a new MacBook with  
Leopard shortly after (although this was already about a year after  
most list members had upgraded to Leopard). Maybe someone else with a  
running Tiger installation can check on this.  As a point of  
historical interest, when iTunes first became accessible, the list  
discussion went through the points you managed to get through, with  
some people finding they were able to use Mouse Keys to sort on  
columns before someone pointed out that VO-Shift-Backslash should work  
in VoiceOver.  You've managed to reconstruct all this by yourself  
(grin).

So you're using a Mac mini with Tiger, and have just set up a wireless  
router and sorted your mail messages table.  Are you trying to run  
your Mini without a monitor?  That's the only other VoiceOver specific  
issue that may come up for the Mini.  Some functions, like using the  
Safari web browser, run very slowly without a monitor connected.  If  
you don't have a monitor connected, you can get around this by using  
an "Apple DVI to Video Adapter", which you'd have to buy separately.   
In the U.S. this would cost about $19. It's not the same adapter that  
is used to connect to monitors, but one that can connect up to  
television sets that use composite video.  It may also be called a DVI  
to Composite or SVGA adapter, and will also allow you to play DVDs  
without a monitor.

A few other questions: are you running an Intel or a PowerPC mini? You  
can find out by pressing VO-M (that's Control-Option-M) to go to the  
Apple menu on the menu bar, then pressing your down arrow key to  
select "About this Mac" and pressing return.  The window that comes up  
will describe your operating system (probably version 10.4.11), along  
with your processor and memory.  The processor description will give  
the speed, and will also tell you whether your machine is a PowerPC,  
Intel Core Duo, or Intel Core 2 Duo.  Use VO-Right arrow to read the  
description and VO-W to close the window when you're done.  Second  
question: are you using an Apple Keyboard or a PC keyboard? Most list  
members who have Mac minis will probably recommend that you get an  
Apple Keyboard to use with VoiceOver.  The current Apple keyboards  
have volume controls in different locations on the top row of F keys.   
I still have Tiger running on my first Mac, a G4 Powerbook laptop (now  
over 5 years old).  On the old (built-in) Apple keyboard the volume  
controls for mute, decrease, and increase volume are on the F3, F4,  
and F5 keys.  On the Apple keyboards made since 2007, the same volume  
controls are on the F10, F11, and F12 keys.  Also, the F7, F8, and F9  
keys on the Apple keyboards made since then can be used as media  
function keys to rewind, play/pause, and forward your tracks, even  
when you're playing iTunes, a movie, or using other third-party music  
player programs like VLC in the background.

If you're not already familiar with Mike Arrigo's podcasts about the  
Mac on Blind Cool Tech, I suggest you listen to them, especially the  
earlier episodes. They were made on a Mac Mini (smile).  Although  
these done for Leopard, most of the key commands will also work for  
Tiger.  Leopard added a lot of new options for navigating web pages  
and moving through headers, support for Braille devices, and a great  
voice, Alex, for use with VoiceOver.  Most of the relevant older  
VoiceOver related podcasts can be found at the podcasts page for this  
group:

http://groups.google.com/group/macvisionaries/web/podcasts

You can also go to the Blind Cool Tech podcast feed at:

http://www.blindcooltech.com/bct.xml

and find Mike's podcasts.  I'm giving you the feed page instead of the  
main page, because it will load much more quickly and responsively,  
especially for Tiger, and minimize the "Safari busy" messages.

Do you have the VoiceOver Getting Started manual for Tiger?  The PDF  
version is available from Apple's Support web site:

http://manuals.info.apple.com/en_US/VoiceOver_Getting_Started_Tiger_10.4.pdf

There are other formats available from the page that Greg Kearney  
helped set up at Curtin University:

http://www.cucat.org/books/vogs/

There are also podcast mp3 files of the chapters available through  
iTunes. I don't know whether the current version of the iTunes  
application will give you problems, but the VoiceOver Getting Started   
podcast page for Tiger in the iTunes Store is:

http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=275302338

I'll give you another old link to the VoiceOver Tiger guides in mp3  
and PDF form:

http://web.archive.org/web/20070905083417/www.apple.com/accessibility/voiceover/manual.html

I hope that address doesn't wrap in your mail.  If it works, it is  
probably easier to use for the mp3 download files. Another really  
useful web site, especially for information on Tiger, is Tim Kilburn's  
VoiceOver Information pages at:

http://homepage.mac.com/kilburns/voiceover/

He has separate links to Tiger and Leopard applications.  Although it  
hasn't been updated for a while, so the information on iTunes (for  
example) is out of date, it's a really well written resource and full  
of useful tips.  Another good source of information is the  
"icanworkthisthing" site:

http://www.icanworkthisthing.com/docs/mac_with_voiceover/

This turned out to be a much longer email than I intended!  Hope this  
is useful.  Let us know if you have more questions.  I'm appending a  
list of the descriptions for Mike Arrigo's podcasts from the Blind  
Cool Tech site.

Cheers,

Esther

Mac Accessibility Demo
5/24/2008 Mike overviews the accessibility features in the Mac and  
demonstrates web browsing, email, and word processing. 28.6 MB

Mac Accessibility Demo Part 2
6/12/2008 Mike Arrigo continues the tour of the accessibility of the  
Mac using the built-in screen reader, Voice Over. Mike demonstrates  
streaming audio and using the Voice Over web find feature. 23.9 MB

Mac Demo Part 3
8/12/2008 Mike Arrigo answers questions from the first two episodes in  
this series about the Mac and Voice Over, its built in screen reader.  
He explains how to boot from the system DVD, shows a slick technique  
for moving through mail messages more quickly, and tours the Voice  
Over Control Panel to show the customizations you may make. He also  
demonstrates using the web browser on the internet and demonstrates  
how it works with Ebay. 22.0 MB

Mac Demo 4
12/16/2008 Mike Arrigo continues this series by answering questions,  
showing the improved accessibility in iTunes 8, playing a DVD, and  
using the web with dynamic web pages. 22.8 MB

Mac Demo 5
1/18/2009 Mike Arrigo continues this series about built-in  
accessibility on the Mac by demonstrating running Windows on the Mac.  
He discusses the reasons why you would want to run Windows on a Mac,  
then talks about how it works, runs both the Mac operating system and  
Windows at the same time, and shows running Window-eyes, System  
Access, and Kurzweil 1000. 17.8 MB

Mac Demo 6
2/9/2009 Mike Arrigo describes how to walk up to a Mac in the store  
and get it talking, so you can try it there. He also demonstrates  
using Voice Over on the numeric keypad and shows how to copy files. He  
copies a book to an SD card for use on the Victor Reader Stream. 18.1 MB

Mac Demo 7
3/17/2009 Mike Arrigo looks at the software update feature on the mac,  
goes through most of the system preferences, and mentions things that  
blind users may want to change. He shows how to enable the option so  
you can see file extensions, shows how to change what programs are  
used to open different types of files, and demonstrates how to install  
programs on the mac. 24.5 MB

Mac Demo 8
6/16/2009 Mike Arrigo offers another perspective than that presented  
in the June issue of The Monitor about the useability of the Macintosh  
with its built-in screen reading software, VoiceOver. 29.3 M

Mac Demo 9
7/24/2009 Mike Arrigo shows how Voice Over on the Mac interacts with  
three commercially available programs that were not written by Apple  
to emphasize the universal access to a wide variety of applications.  
18.4 MB

Install Snow Leopard
9/1/2009 Mike Arrigo independently installs the Snow Leopard operating  
system using Voice Over, the Mac's built-in screen reader and  
discusses some of its enhancements. 21.4 MB

New Features In VoiceOver
9/6/2009 Mike Arrigo discusses the new features in VoiceOver with the  
release of Snow Leopard. 21.7 MB



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