problem with mail sounds on my Mac

2015-10-21 Thread Katie Zodrow
Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed yesterday. I 
was having problems with logging in when I entered my password, but I got that 
fixed at the Apple store yesterday. I just upgraded from Snow Leopard. I really 
like the new operating system so far, but I have a small problem that’s kind of 
annoying. The Mail app is very different to navigate compared to when I used OS 
10.6.8, but I’m getting used to it. I have to interact a couple more times in 
different tables compared to what I’m used to. The only problem I have is I’m 
not getting a new message alert sound when I get new email. I tried checking 
for new messages and I don’t hear anything either. When I send a message, it 
does the swooshing sound like before, but nothing when I receive email. All the 
other sounds work on my Mac fine, but I’m not sure why this isn’t working.
Can you please help me fix this?
Thanks.
Katie

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Re: problem with mail sounds on my Mac

2015-10-21 Thread CJ Daniel
Katie,

Sorry, but that seems to be a bug with Mail in El Capitan.  In other words, 
it’s not a configurable thing.  In fact, I just saw a post from a guy on 
another list that specifically mentioned that this issue was still alive & well 
in today’s maintenance release.  So, I suppose we’ll have to wait for another 
update.

Cheers,

CJ


> On Oct 21, 2015, at 9:54 AM, Katie Zodrow  wrote:
> 
> Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed yesterday. 
> I was having problems with logging in when I entered my password, but I got 
> that fixed at the Apple store yesterday. I just upgraded from Snow Leopard. I 
> really like the new operating system so far, but I have a small problem 
> that’s kind of annoying. The Mail app is very different to navigate compared 
> to when I used OS 10.6.8, but I’m getting used to it. I have to interact a 
> couple more times in different tables compared to what I’m used to. The only 
> problem I have is I’m not getting a new message alert sound when I get new 
> email. I tried checking for new messages and I don’t hear anything either. 
> When I send a message, it does the swooshing sound like before, but nothing 
> when I receive email. All the other sounds work on my Mac fine, but I’m not 
> sure why this isn’t working.
> Can you please help me fix this?
> Thanks.
> Katie
> 
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Re: [Bulk] problem with mail sounds on my Mac

2015-10-21 Thread Katie Zodrow
Hi, CJ. Thanks for letting me know. I thought I had something set up wrong when 
I was checking for new email. Glad it’s just a bug. I hope Apple fixes this in 
the next update.
Katie
> On Oct 21, 2015, at 2:23 PM, CJ Daniel  wrote:
> 
> Katie,
> 
> Sorry, but that seems to be a bug with Mail in El Capitan.  In other words, 
> it’s not a configurable thing.  In fact, I just saw a post from a guy on 
> another list that specifically mentioned that this issue was still alive & 
> well in today’s maintenance release.  So, I suppose we’ll have to wait for 
> another update.
> 
> Cheers,
> 
> CJ
> 
> 
>> On Oct 21, 2015, at 9:54 AM, Katie Zodrow  wrote:
>> 
>> Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed 
>> yesterday. I was having problems with logging in when I entered my password, 
>> but I got that fixed at the Apple store yesterday. I just upgraded from Snow 
>> Leopard. I really like the new operating system so far, but I have a small 
>> problem that’s kind of annoying. The Mail app is very different to navigate 
>> compared to when I used OS 10.6.8, but I’m getting used to it. I have to 
>> interact a couple more times in different tables compared to what I’m used 
>> to. The only problem I have is I’m not getting a new message alert sound 
>> when I get new email. I tried checking for new messages and I don’t hear 
>> anything either. When I send a message, it does the swooshing sound like 
>> before, but nothing when I receive email. All the other sounds work on my 
>> Mac fine, but I’m not sure why this isn’t working.
>> Can you please help me fix this?
>> Thanks.
>> Katie
>> 
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Re: problem with mail sounds on my Mac

2015-10-21 Thread Craig Werner
Hello, Katie and everyone.

When I first reported this issue to Apple, reps denied knowledge. I hope
this is still not the case.

Craig


On Wednesday, October 21, 2015, Katie Zodrow  wrote:

> Hi, CJ. Thanks for letting me know. I thought I had something set up wrong
> when I was checking for new email. Glad it’s just a bug. I hope Apple fixes
> this in the next update.
> Katie
> > On Oct 21, 2015, at 2:23 PM, CJ Daniel  > wrote:
> >
> > Katie,
> >
> > Sorry, but that seems to be a bug with Mail in El Capitan.  In other
> words, it’s not a configurable thing.  In fact, I just saw a post from a
> guy on another list that specifically mentioned that this issue was still
> alive & well in today’s maintenance release.  So, I suppose we’ll have to
> wait for another update.
> >
> > Cheers,
> >
> > CJ
> >
> >
> >> On Oct 21, 2015, at 9:54 AM, Katie Zodrow  > wrote:
> >>
> >> Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed
> yesterday. I was having problems with logging in when I entered my
> password, but I got that fixed at the Apple store yesterday. I just
> upgraded from Snow Leopard. I really like the new operating system so far,
> but I have a small problem that’s kind of annoying. The Mail app is very
> different to navigate compared to when I used OS 10.6.8, but I’m getting
> used to it. I have to interact a couple more times in different tables
> compared to what I’m used to. The only problem I have is I’m not getting a
> new message alert sound when I get new email. I tried checking for new
> messages and I don’t hear anything either. When I send a message, it does
> the swooshing sound like before, but nothing when I receive email. All the
> other sounds work on my Mac fine, but I’m not sure why this isn’t working.
> >> Can you please help me fix this?
> >> Thanks.
> >> Katie
> >>
> >> --
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> Groups "MacVisionaries" group.
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RE: problem with mail sounds on my Mac

2015-10-21 Thread matthew dyer
Hi Katty.

This is a bug that seems to be fixed in the 10.11.1 which according to what I 
read today has been fixed possibly.  I do not use mail on the mac side rite now 
so I can't test for sure.  HTH.

Matthew



-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Katie Zodrow
Sent: Wednesday, October 21, 2015 12:54 PM
To: 'Chris Blouch' via MacVisionaries <macvisionaries@googlegroups.com>
Cc: Katie Zodrow <kzodrow...@att.net>
Subject: problem with mail sounds on my Mac

Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed yesterday. I 
was having problems with logging in when I entered my password, but I got that 
fixed at the Apple store yesterday. I just upgraded from Snow Leopard. I really 
like the new operating system so far, but I have a small problem that’s kind of 
annoying. The Mail app is very different to navigate compared to when I used OS 
10.6.8, but I’m getting used to it. I have to interact a couple more times in 
different tables compared to what I’m used to. The only problem I have is I’m 
not getting a new message alert sound when I get new email. I tried checking 
for new messages and I don’t hear anything either. When I send a message, it 
does the swooshing sound like before, but nothing when I receive email. All the 
other sounds work on my Mac fine, but I’m not sure why this isn’t working.
Can you please help me fix this?
Thanks.
Katie

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Re: [Bulk] problem with mail sounds on my Mac

2015-10-21 Thread Katie Zodrow
Hi, Craig. Yes, I have a pop email account set up. I’m using AT for my email.
Katie
> On Oct 21, 2015, at 6:15 PM, Craig Werner  wrote:
> 
> Katie, I have been doing more web reading about this bug and have
> discovered that some users are experiencing it on POP3 accounts but
> not on IMAP accounts.  Is your email set up for POP3 protocol?  Mine
> is, and before I rolled back to Yosemite, I didn't get an incoming
> mail sound either.
> 
> Craig
> 
> 
> On 10/21/15, Katie Zodrow  wrote:
>> Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed
>> yesterday. I was having problems with logging in when I entered my password,
>> but I got that fixed at the Apple store yesterday. I just upgraded from Snow
>> Leopard. I really like the new operating system so far, but I have a small
>> problem that’s kind of annoying. The Mail app is very different to navigate
>> compared to when I used OS 10.6.8, but I’m getting used to it. I have to
>> interact a couple more times in different tables compared to what I’m used
>> to. The only problem I have is I’m not getting a new message alert sound
>> when I get new email. I tried checking for new messages and I don’t hear
>> anything either. When I send a message, it does the swooshing sound like
>> before, but nothing when I receive email. All the other sounds work on my
>> Mac fine, but I’m not sure why this isn’t working.
>> Can you please help me fix this?
>> Thanks.
>> Katie
>> 
>> --
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>> 
> 
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Re: problem with mail sounds on my Mac

2015-10-21 Thread Craig Werner
Katie, I have been doing more web reading about this bug and have
discovered that some users are experiencing it on POP3 accounts but
not on IMAP accounts.  Is your email set up for POP3 protocol?  Mine
is, and before I rolled back to Yosemite, I didn't get an incoming
mail sound either.

Craig


On 10/21/15, Katie Zodrow  wrote:
> Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed
> yesterday. I was having problems with logging in when I entered my password,
> but I got that fixed at the Apple store yesterday. I just upgraded from Snow
> Leopard. I really like the new operating system so far, but I have a small
> problem that’s kind of annoying. The Mail app is very different to navigate
> compared to when I used OS 10.6.8, but I’m getting used to it. I have to
> interact a couple more times in different tables compared to what I’m used
> to. The only problem I have is I’m not getting a new message alert sound
> when I get new email. I tried checking for new messages and I don’t hear
> anything either. When I send a message, it does the swooshing sound like
> before, but nothing when I receive email. All the other sounds work on my
> Mac fine, but I’m not sure why this isn’t working.
> Can you please help me fix this?
> Thanks.
> Katie
>
> --
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> "MacVisionaries" group.
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Re: [Bulk] problem with mail sounds on my Mac

2015-10-21 Thread CJ Daniel
Katie,

You’re very welcome.  And, as previously stated—contrary to some reports, it’s 
not been addressed in today’s OS X update.  However, enjoy the rest of the 
features in El Capitan.

Cheers,

CJ


> On Oct 21, 2015, at 2:35 PM, Katie Zodrow  wrote:
> 
> Hi, CJ. Thanks for letting me know. I thought I had something set up wrong 
> when I was checking for new email. Glad it’s just a bug. I hope Apple fixes 
> this in the next update.
> Katie
>> On Oct 21, 2015, at 2:23 PM, CJ Daniel  wrote:
>> 
>> Katie,
>> 
>> Sorry, but that seems to be a bug with Mail in El Capitan.  In other words, 
>> it’s not a configurable thing.  In fact, I just saw a post from a guy on 
>> another list that specifically mentioned that this issue was still alive & 
>> well in today’s maintenance release.  So, I suppose we’ll have to wait for 
>> another update.
>> 
>> Cheers,
>> 
>> CJ
>> 
>> 
>>> On Oct 21, 2015, at 9:54 AM, Katie Zodrow  wrote:
>>> 
>>> Hi, everyone.. I’ve been using El Capitan since I got my Mac fixed 
>>> yesterday. I was having problems with logging in when I entered my 
>>> password, but I got that fixed at the Apple store yesterday. I just 
>>> upgraded from Snow Leopard. I really like the new operating system so far, 
>>> but I have a small problem that’s kind of annoying. The Mail app is very 
>>> different to navigate compared to when I used OS 10.6.8, but I’m getting 
>>> used to it. I have to interact a couple more times in different tables 
>>> compared to what I’m used to. The only problem I have is I’m not getting a 
>>> new message alert sound when I get new email. I tried checking for new 
>>> messages and I don’t hear anything either. When I send a message, it does 
>>> the swooshing sound like before, but nothing when I receive email. All the 
>>> other sounds work on my Mac fine, but I’m not sure why this isn’t working.
>>> Can you please help me fix this?
>>> Thanks.
>>> Katie
>>> 
>>> -- 
>>> You received this message because you are subscribed to the Google Groups 
>>> "MacVisionaries" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> email to macvisionaries+unsubscr...@googlegroups.com.
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>>> Visit this group at http://groups.google.com/group/macvisionaries.
>>> For more options, visit https://groups.google.com/d/optout.
>> 
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