Re: [maemo-users] ITOS 2007

2007-01-11 Thread Simon Oosthoek 

On 11/01/07, Jonathan Greene <[EMAIL PROTECTED]> wrote:


Just caught this ...


http://jaaksi.blogspot.com/2007/01/were-getting-some-feedback-and-weve-got.html



It would be nice if a support path for the software on the n770 (and
subsequent devices) was published.
The comment on the blog by SADMAN, about the broken opera on the 770, is
typical of how I experience opera. It's nice to be able to use the IT as a
webbrowsing tool, but it crashes too often to be actually attractive for it.
The n770 is too slow to quickly load a new opera (if the OS doesn't crash
with the browser).

My hopes would be that some more IT2006 releases would come out with fixes.
Even better would be an open source browser, rather than the commercial one
(khtml based or minimo?)

Wouldn't it be possible to run a completely free OS on the device?

/Simon
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: [maemo-users] ITOS 2007

2007-01-11 Thread Jonathan Greene 

Just caught this ...

http://jaaksi.blogspot.com/2007/01/were-getting-some-feedback-and-weve-got.html

On 1/11/07, Wahlau - <[EMAIL PROTECTED]> wrote:

Actually to clarify the fuss and confussion:

not going to integrate IT2007 for the 770, does it mean we will not be
getting better version of IT2006? or it simply mean they are now
working hard (the same way as before when there was only one tablet)
on 2 systems - namely IT2006 and IT2007 for both tablets? since the
naming does not reflect end of support in any year... though the
numbers 2006 and 2007 can be at times disturbing :)

i try to believe the latter, to justify my trust for nokia and the
future of the 770 unit.

wahlau.

On 11/01/07, Scott G Kelly <[EMAIL PROTECTED]> wrote:
> Realistically, people are not going to buy the 770 when a superior
> solution is available, and the dwindling user base will ensure steadily
> decreasing support. The 770 is headed for the junk drawer and the
> collector's shelf. I'd prefer to swap mine in for an n800 - seems like
> Nokia would gain tremendous good will from early supporters by providing
> for this.
>
> Matthew Bassett wrote:
> > To be fair to Nokia, they do not say they will stop supporting the
> > Nokia 770 (in fact Dr. Ari Jaaksi has specifically stated they will
> > continue to support and sell the 770), they have only said that they
> > will not integrate IT2007 for the 770.
> >
> > Hopefully we will still get bug fix updates, and maybe even some
> > features of IT2007 can be ported to IT2006 (email app?)
> >
> > On 1/10/07, Mdecandia <[EMAIL PROTECTED]> wrote:
> >> - Original Message 
> >>     Da: James Sparenberg <[EMAIL PROTECTED]>
> >> To: maemo-users@maemo.org 
> >> Oggetto: Re: [maemo-users] ITOS 2007
> >> Data: 10/01/07 00:26
> >>
> >> >
> >> >
> >> >
> >> > On Monday 08 January 2007 03:49, Peter Robinson wrote:
> >> > > > Peter Robinson wrote:
> >> > > > > Its the Maemo 3.0 "Bora" release. Nokia has made no mention of
> >> whether
> >> > > > > the 770 will be updated to run IT-2007. I can only say I hope so.
> >> > > > > Details on Bora here http://www.maemo.org/downloads/releases.html
> >> > > > >
> >> > > > > Peter
> >> > > > >
> >> > > > > On 1/8/07, Laurent MARTIN <[EMAIL PROTECTED]> wrote:
> >> > > > >> Hi!
> >> > > > >> I've just browsed nseries.com/n800 to know more about the
> >> N800. It
> >> is
> >> > > > >> announced with ITOS 2007 in it: is this new release already
> >> available
> >> > > > >> and will be work with our "old" 770?
> >> > > > >> Any information on this?
> >> > > >
> >> > > > On the maemo.org website there's a note stating that the OS2007
> >> CANNOT
> >> > > > be flashed on the 770 :(
> >> > >
> >> > > Yes, but that is that firmware. I would expect the firmware's for
> >> each
> >> > > device to be different due to different requirements for things like
> >> > > kernel builds, drivers etc but that doesn't mean that they can't
> >> build
> >> > > a IT-2007 release for the 770, the question that remains is whether
> >> > > they will and that is something that needs to come from Nokia.
> >> > >
> >> > > Peter
> >> >
> >> > Unfortunately it looks like I have a less than 90 day old 770 that is
> >> about to
> >> > be abandoned OS wise If I'm reading correctly.  Let the buyer be ware.
> >> > bummer.
> >> >
> >> > James
> >> >
> >>
> >> My 770 has 2 weeks and I'm going to have a device with no more
> >> support. I'm
> >> very disappointed.
> >>
> >> Michele De Candia
> >>
> >>
> >>  ___
> >> > maemo-users mailing list
> >> > maemo-users@maemo.org
> >> > https://maemo.org/mailman/listinfo/maemo-users
> >> >
> >> >
> >> >
> >>  --
> >>  Email.it, the professional e-mail, gratis per te: http://www.email.it/f
> >>
> >>  Sponsor:
> >>  Refill srl dal 1993, il compatibile per stampante di qualità. 5000
&g

Re: [maemo-users] ITOS 2007

2007-01-11 Thread Wahlau - 

Actually to clarify the fuss and confussion:

not going to integrate IT2007 for the 770, does it mean we will not be
getting better version of IT2006? or it simply mean they are now
working hard (the same way as before when there was only one tablet)
on 2 systems - namely IT2006 and IT2007 for both tablets? since the
naming does not reflect end of support in any year... though the
numbers 2006 and 2007 can be at times disturbing :)

i try to believe the latter, to justify my trust for nokia and the
future of the 770 unit.

wahlau.

On 11/01/07, Scott G Kelly <[EMAIL PROTECTED]> wrote:

Realistically, people are not going to buy the 770 when a superior
solution is available, and the dwindling user base will ensure steadily
decreasing support. The 770 is headed for the junk drawer and the
collector's shelf. I'd prefer to swap mine in for an n800 - seems like
Nokia would gain tremendous good will from early supporters by providing
for this.

Matthew Bassett wrote:
> To be fair to Nokia, they do not say they will stop supporting the
> Nokia 770 (in fact Dr. Ari Jaaksi has specifically stated they will
> continue to support and sell the 770), they have only said that they
> will not integrate IT2007 for the 770.
>
> Hopefully we will still get bug fix updates, and maybe even some
> features of IT2007 can be ported to IT2006 (email app?)
>
> On 1/10/07, Mdecandia <[EMAIL PROTECTED]> wrote:
>> - Original Message 
>> Da: James Sparenberg <[EMAIL PROTECTED]>
>>     To: maemo-users@maemo.org 
>> Oggetto: Re: [maemo-users] ITOS 2007
>> Data: 10/01/07 00:26
>>
>> >
>> >
>> >
>> > On Monday 08 January 2007 03:49, Peter Robinson wrote:
>> > > > Peter Robinson wrote:
>> > > > > Its the Maemo 3.0 "Bora" release. Nokia has made no mention of
>> whether
>> > > > > the 770 will be updated to run IT-2007. I can only say I hope so.
>> > > > > Details on Bora here http://www.maemo.org/downloads/releases.html
>> > > > >
>> > > > > Peter
>> > > > >
>> > > > > On 1/8/07, Laurent MARTIN <[EMAIL PROTECTED]> wrote:
>> > > > >> Hi!
>> > > > >> I've just browsed nseries.com/n800 to know more about the
>> N800. It
>> is
>> > > > >> announced with ITOS 2007 in it: is this new release already
>> available
>> > > > >> and will be work with our "old" 770?
>> > > > >> Any information on this?
>> > > >
>> > > > On the maemo.org website there's a note stating that the OS2007
>> CANNOT
>> > > > be flashed on the 770 :(
>> > >
>> > > Yes, but that is that firmware. I would expect the firmware's for
>> each
>> > > device to be different due to different requirements for things like
>> > > kernel builds, drivers etc but that doesn't mean that they can't
>> build
>> > > a IT-2007 release for the 770, the question that remains is whether
>> > > they will and that is something that needs to come from Nokia.
>> > >
>> > > Peter
>> >
>> > Unfortunately it looks like I have a less than 90 day old 770 that is
>> about to
>> > be abandoned OS wise If I'm reading correctly.  Let the buyer be ware.
>> > bummer.
>> >
>> > James
>> >
>>
>> My 770 has 2 weeks and I'm going to have a device with no more
>> support. I'm
>> very disappointed.
>>
>> Michele De Candia
>>
>>
>>  ___
>> > maemo-users mailing list
>> > maemo-users@maemo.org
>> > https://maemo.org/mailman/listinfo/maemo-users
>> >
>> >
>> >
>>  --
>>  Email.it, the professional e-mail, gratis per te: http://www.email.it/f
>>
>>  Sponsor:
>>  Refill srl dal 1993, il compatibile per stampante di qualità. 5000
>> prodotti
>> in pronta consegna, consegna in 24h, assistenza telefonica da tecnici
>> specializzati
>>  Clicca qui: http://adv.email.it/cgi-bin/foclick.cgi?mid=5192&d=20070110
>>
>>
>> ___
>> maemo-users mailing list
>> maemo-users@maemo.org
>> https://maemo.org/mailman/listinfo/maemo-users
>>
>
>
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users




--
= : : : ---
normal reply to [EMAIL PROTECTED]
urgent reply to [EMAIL PROTECTED]
--- : : : ==
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: [maemo-users] ITOS 2007

2007-01-11 Thread Scott G Kelly 
Realistically, people are not going to buy the 770 when a superior 
solution is available, and the dwindling user base will ensure steadily 
decreasing support. The 770 is headed for the junk drawer and the 
collector's shelf. I'd prefer to swap mine in for an n800 - seems like 
Nokia would gain tremendous good will from early supporters by providing 
for this.


Matthew Bassett wrote:

To be fair to Nokia, they do not say they will stop supporting the
Nokia 770 (in fact Dr. Ari Jaaksi has specifically stated they will
continue to support and sell the 770), they have only said that they
will not integrate IT2007 for the 770.

Hopefully we will still get bug fix updates, and maybe even some
features of IT2007 can be ported to IT2006 (email app?)

On 1/10/07, Mdecandia <[EMAIL PROTECTED]> wrote:

- Original Message 
Da: James Sparenberg <[EMAIL PROTECTED]>
To: maemo-users@maemo.org 
    Oggetto: Re: [maemo-users] ITOS 2007
Data: 10/01/07 00:26

>
>
>
> On Monday 08 January 2007 03:49, Peter Robinson wrote:
> > > Peter Robinson wrote:
> > > > Its the Maemo 3.0 "Bora" release. Nokia has made no mention of
whether
> > > > the 770 will be updated to run IT-2007. I can only say I hope so.
> > > > Details on Bora here http://www.maemo.org/downloads/releases.html
> > > >
> > > > Peter
> > > >
> > > > On 1/8/07, Laurent MARTIN <[EMAIL PROTECTED]> wrote:
> > > >> Hi!
> > > >> I've just browsed nseries.com/n800 to know more about the 
N800. It

is
> > > >> announced with ITOS 2007 in it: is this new release already
available
> > > >> and will be work with our "old" 770?
> > > >> Any information on this?
> > >
> > > On the maemo.org website there's a note stating that the OS2007 
CANNOT

> > > be flashed on the 770 :(
> >
> > Yes, but that is that firmware. I would expect the firmware's for 
each

> > device to be different due to different requirements for things like
> > kernel builds, drivers etc but that doesn't mean that they can't 
build

> > a IT-2007 release for the 770, the question that remains is whether
> > they will and that is something that needs to come from Nokia.
> >
> > Peter
>
> Unfortunately it looks like I have a less than 90 day old 770 that is
about to
> be abandoned OS wise If I'm reading correctly.  Let the buyer be ware.
> bummer.
>
> James
>

My 770 has 2 weeks and I'm going to have a device with no more 
support. I'm

very disappointed.

Michele De Candia


 ___
> maemo-users mailing list
> maemo-users@maemo.org
> https://maemo.org/mailman/listinfo/maemo-users
>
>
>
 --
 Email.it, the professional e-mail, gratis per te: http://www.email.it/f

 Sponsor:
 Refill srl dal 1993, il compatibile per stampante di qualità. 5000 
prodotti

in pronta consegna, consegna in 24h, assistenza telefonica da tecnici
specializzati
 Clicca qui: http://adv.email.it/cgi-bin/foclick.cgi?mid=5192&d=20070110


___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users





___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: [maemo-users] ITOS 2007

2007-01-11 Thread Matthew Bassett 

To be fair to Nokia, they do not say they will stop supporting the
Nokia 770 (in fact Dr. Ari Jaaksi has specifically stated they will
continue to support and sell the 770), they have only said that they
will not integrate IT2007 for the 770.

Hopefully we will still get bug fix updates, and maybe even some
features of IT2007 can be ported to IT2006 (email app?)

On 1/10/07, Mdecandia <[EMAIL PROTECTED]> wrote:

- Original Message 
Da: James Sparenberg <[EMAIL PROTECTED]>
To: maemo-users@maemo.org 
Oggetto: Re: [maemo-users] ITOS 2007
Data: 10/01/07 00:26

>
>
>
> On Monday 08 January 2007 03:49, Peter Robinson wrote:
> > > Peter Robinson wrote:
> > > > Its the Maemo 3.0 "Bora" release. Nokia has made no mention of
whether
> > > > the 770 will be updated to run IT-2007. I can only say I hope so.
> > > > Details on Bora here http://www.maemo.org/downloads/releases.html
> > > >
> > > > Peter
> > > >
> > > > On 1/8/07, Laurent MARTIN <[EMAIL PROTECTED]> wrote:
> > > >> Hi!
> > > >> I've just browsed nseries.com/n800 to know more about the N800. It
is
> > > >> announced with ITOS 2007 in it: is this new release already
available
> > > >> and will be work with our "old" 770?
> > > >> Any information on this?
> > >
> > > On the maemo.org website there's a note stating that the OS2007 CANNOT
> > > be flashed on the 770 :(
> >
> > Yes, but that is that firmware. I would expect the firmware's for each
> > device to be different due to different requirements for things like
> > kernel builds, drivers etc but that doesn't mean that they can't build
> > a IT-2007 release for the 770, the question that remains is whether
> > they will and that is something that needs to come from Nokia.
> >
> > Peter
>
> Unfortunately it looks like I have a less than 90 day old 770 that is
about to
> be abandoned OS wise If I'm reading correctly.  Let the buyer be ware.
> bummer.
>
> James
>

My 770 has 2 weeks and I'm going to have a device with no more support. I'm
very disappointed.

Michele De Candia


 ___
> maemo-users mailing list
> maemo-users@maemo.org
> https://maemo.org/mailman/listinfo/maemo-users
>
>
>
 --
 Email.it, the professional e-mail, gratis per te: http://www.email.it/f

 Sponsor:
 Refill srl dal 1993, il compatibile per stampante di qualità. 5000 prodotti
in pronta consegna, consegna in 24h, assistenza telefonica da tecnici
specializzati
 Clicca qui: http://adv.email.it/cgi-bin/foclick.cgi?mid=5192&d=20070110


___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users




--
--
irc nic: mbass
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

RE: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

2007-01-10 Thread Dr. Nicholas Shaw 
> Where do you find it?
> I found 7 days ( 14 in some country )

Under the terms I had to agree to before purchasing the N800.
Regards,

Nick Shaw
MAJ, US Army Retired
IBA # 11140
Lifetime HOG Member
www.DocHarley.com
 

-Original Message-
From: Michele De Candia Jr [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, January 10, 2007 1:00 PM
To: Dr. Nicholas Shaw
Cc: 'Drew Moseley'; maemo-users@maemo.org
Subject: Re: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

Where do you find it?
I found 7 days ( 14 in some country )

Dr. Nicholas Shaw ha scritto:
> According to the Nokia web site, you have 30 days to return the product if
> it doesn't meet your needs.  
>   

> Nick Shaw
> MAJ, US Army Retired
> IBA # 11140
> Lifetime HOG Member
> www.DocHarley.com
>  
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> On Behalf Of Drew Moseley
> Sent: Wednesday, January 10, 2007 11:17 AM
> To: maemo-users@maemo.org
> Subject: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]
>
>   
>> My 770 has 2 weeks and I'm going to have a device with no more support.
>> 
> I'm
>   
>> very disappointed
>> 
>
> Just another warning about these devices and the "warranty" service.
>
>  I purchased a 770 in December 2005.  I was having issues with the
> wireless dropping unless I keep a streaming audio source running,
> discussed fully in the bugzilla entry
> https://maemo.org/bugzilla/show_bug.cgi?id=329.  After updating to the
> latest firmware, I was still seeing the issue.  Per the comment from
> Maemo QA (comment #61 in the bugzilla entry) I contacted Nokia and was
> advised to return the device for service.  After one month, I contacted
> the service group to find out where my device was.  I was called back by
> the Executive Office (whatever that means) and they informed me that
> unfortunately no repair parts or replacement devices were available (but
> a quick check on Amazon shows that there are devices available;
> evidently just not to Nokia). 
>
> They would be "happy" to offer me a refund but one prorated to my
> usage.  Now I'm not liking the sound of that but I dig up my paperwork
> to find the date of purchase, purchase price, etc.  I contacted them
> this morning with my information.  Now I bought the device in December
> 2005 and finally after waiting for the firmware upgrade that didn't fix
> my issue, returned it in December 2006 (still under warranty even if
> just barely).  They offered to give me a prorated refund based on 6
> months usage rather than the 12 months I actually had the device (how
> nice of them).  They were willing to refund 2/3 of my purchase price
> based on 6 months of usage, indicating that Nokia assumes these devices
> are worthless after 18 months.  Rather than getting stuck with no device
> and only a partial refund I instructed them to send me the device back. 
>
> Maybe I am being overly sensitive about this but to me a partial refund
> is unacceptable.  If I accept that, then I have lost 100% usage of the
> device and if I decide I want to buy another one then I am out an
> additional $120 or so for the first device which was/is faulty.   The
> workaround of leaving streaming audio running is ugly but at least I
> have my device.
>
> Just thought I would pass my experience on to others.
>
>
> Drew
> ___
> maemo-users mailing list
> maemo-users@maemo.org
> https://maemo.org/mailman/listinfo/maemo-users
>
>
> ___
> maemo-users mailing list
> maemo-users@maemo.org
> https://maemo.org/mailman/listinfo/maemo-users
>
>   



___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

2007-01-10 Thread Miles Fidelman 
I'm in a similar boat.  I bought my 770 about 4 months ago, so I'm now 
stuck with an obsolete unit.


I'm reminded that back when Apple was making the Newton, they offered 
early purchasers an exchange policy when the newer models came out - it 
wasn't free, but it was reasonable, and motivated me to trade in my 
older Newton for the 2100 (the last model made, and still a really nice 
machine).

___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

2007-01-10 Thread Brian Spindel 
In addition to these justified concerns about reliability and warranty, I 
understand that we [SHOULD] have an issue with lack of ongoing support.  
Threads earlier today seem to say that Nokia is now focused entirely on 
development and support for the N880, and that I'll soon be a not-so-proud 
owner of an unsupported, expensive model 770 brick.  If true, I wouldn't think 
any of us would be foolish enough to assume that the N880 won't be abandoned as 
well about two years from now.

 -Brian


- Start Original Message -
Sent: Wed, 10 Jan 2007 13:43:29 -0500
From: Acadia Secure Networks <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: Re: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

> Nick,
> 
> that is not a warranty policy however. At the price of the 770 or N800 
> for that matter, Nokia should do better on its hardware support, 
> especially since it supports direct sales from its www site.
> 
> 
> Best Regards,
> 
>  
> 
> John Holmblad
> 
>  
> 
> Acadia Secure Networks
> 
> GSEC Gold, GCWN Gold, GGSC-0100, NSA-IAM, NSA-IEM
> serving the digital home, entrepreneurial enterprise, and emerging 
> carrier markets
> 
>  
> 
> (M) 703 407 2278
> 
> (F)  703 620 5388
> 
> primary email address:  [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
> 
> backup email address:  [EMAIL PROTECTED]
> 
>  
> 
> 
> 
> [EMAIL PROTECTED] wrote:
> > According to the Nokia web site, you have 30 days to return the product if
> > it doesn't meet your needs.  
> >
> > Nick Shaw
> > MAJ, US Army Retired
> > IBA # 11140
> > Lifetime HOG Member
> > www.DocHarley.com
> >  
> > -Original Message-
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> > On Behalf Of Drew Moseley
> > Sent: Wednesday, January 10, 2007 11:17 AM
> > To: maemo-users@maemo.org
> > Subject: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]
> >
> >   
> >> My 770 has 2 weeks and I'm going to have a device with no more support.
> >> 
> > I'm
> >   
> >> very disappointed
> >> 
> >
> > Just another warning about these devices and the "warranty" service.
> >
> >  I purchased a 770 in December 2005.  I was having issues with the
> > wireless dropping unless I keep a streaming audio source running,
> > discussed fully in the bugzilla entry
> > https://maemo.org/bugzilla/show_bug.cgi?id=329.  After updating to the
> > latest firmware, I was still seeing the issue.  Per the comment from
> > Maemo QA (comment #61 in the bugzilla entry) I contacted Nokia and was
> > advised to return the device for service.  After one month, I contacted
> > the service group to find out where my device was.  I was called back by
> > the Executive Office (whatever that means) and they informed me that
> > unfortunately no repair parts or replacement devices were available (but
> > a quick check on Amazon shows that there are devices available;
> > evidently just not to Nokia). 
> >
> > They would be "happy" to offer me a refund but one prorated to my
> > usage.  Now I'm not liking the sound of that but I dig up my paperwork
> > to find the date of purchase, purchase price, etc.  I contacted them
> > this morning with my information.  Now I bought the device in December
> > 2005 and finally after waiting for the firmware upgrade that didn't fix
> > my issue, returned it in December 2006 (still under warranty even if
> > just barely).  They offered to give me a prorated refund based on 6
> > months usage rather than the 12 months I actually had the device (how
> > nice of them).  They were willing to refund 2/3 of my purchase price
> > based on 6 months of usage, indicating that Nokia assumes these devices
> > are worthless after 18 months.  Rather than getting stuck with no device
> > and only a partial refund I instructed them to send me the device back. 
> >
> > Maybe I am being overly sensitive about this but to me a partial refund
> > is unacceptable.  If I accept that, then I have lost 100% usage of the
> > device and if I decide I want to buy another one then I am out an
> > additional $120 or so for the first device which was/is faulty.   The
> > workaround of leaving streaming audio running is ugly but at least I
> > have my device.
> >
> > Just thought I would pass my experience on to others.
> >
> >
> > Drew
> > ___
> > maemo-users mailing list
> > maemo-users@maemo.org
> > https://maemo.org/mailman/listinfo/maemo-users
> >
> >
> > ___
> > maemo-users mailing list
> > maemo-users@maemo.org
> > https://maemo.org/mailman/listinfo/maemo-users
> >   
> ___
> maemo-users mailing list
> maemo-users@maemo.org
> https://maemo.org/mailman/listinfo/maemo-users

- End Original Message -
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

2007-01-10 Thread Acadia Secure Networks 

Nick,

that is not a warranty policy however. At the price of the 770 or N800 
for that matter, Nokia should do better on its hardware support, 
especially since it supports direct sales from its www site.



Best Regards,



John Holmblad



Acadia Secure Networks

GSEC Gold, GCWN Gold, GGSC-0100, NSA-IAM, NSA-IEM
serving the digital home, entrepreneurial enterprise, and emerging 
carrier markets




(M) 703 407 2278

(F)  703 620 5388

primary email address:  [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>

backup email address:  [EMAIL PROTECTED]





[EMAIL PROTECTED] wrote:

According to the Nokia web site, you have 30 days to return the product if
it doesn't meet your needs.  


Nick Shaw
MAJ, US Army Retired
IBA # 11140
Lifetime HOG Member
www.DocHarley.com
 
-Original Message-

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Drew Moseley
Sent: Wednesday, January 10, 2007 11:17 AM
To: maemo-users@maemo.org
Subject: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

  

My 770 has 2 weeks and I'm going to have a device with no more support.


I'm
  

very disappointed



Just another warning about these devices and the "warranty" service.

 I purchased a 770 in December 2005.  I was having issues with the
wireless dropping unless I keep a streaming audio source running,
discussed fully in the bugzilla entry
https://maemo.org/bugzilla/show_bug.cgi?id=329.  After updating to the
latest firmware, I was still seeing the issue.  Per the comment from
Maemo QA (comment #61 in the bugzilla entry) I contacted Nokia and was
advised to return the device for service.  After one month, I contacted
the service group to find out where my device was.  I was called back by
the Executive Office (whatever that means) and they informed me that
unfortunately no repair parts or replacement devices were available (but
a quick check on Amazon shows that there are devices available;
evidently just not to Nokia). 


They would be "happy" to offer me a refund but one prorated to my
usage.  Now I'm not liking the sound of that but I dig up my paperwork
to find the date of purchase, purchase price, etc.  I contacted them
this morning with my information.  Now I bought the device in December
2005 and finally after waiting for the firmware upgrade that didn't fix
my issue, returned it in December 2006 (still under warranty even if
just barely).  They offered to give me a prorated refund based on 6
months usage rather than the 12 months I actually had the device (how
nice of them).  They were willing to refund 2/3 of my purchase price
based on 6 months of usage, indicating that Nokia assumes these devices
are worthless after 18 months.  Rather than getting stuck with no device
and only a partial refund I instructed them to send me the device back. 


Maybe I am being overly sensitive about this but to me a partial refund
is unacceptable.  If I accept that, then I have lost 100% usage of the
device and if I decide I want to buy another one then I am out an
additional $120 or so for the first device which was/is faulty.   The
workaround of leaving streaming audio running is ugly but at least I
have my device.

Just thought I would pass my experience on to others.


Drew
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users


___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users
  
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

2007-01-10 Thread Acadia Secure Networks 

Drew,

not to mention the real opportunity cost of your time dealing with the 
problem (minutes or hours of your life that you will not get back).


With respect to its PDA phones Verizon Wireless has a policy of shipping 
out a new unit with an RMA for the old (to be returned) unit to get the 
customer back up and running as quickly as possible after discussing the 
problem over the telephone with the customer and determining that in 
fact there is (probably) a hardware issue.  Now that's a good customer 
confidence building policy. Verizon Wireless of course has a self 
serving interest here which is to get the customer generating call 
minutes again as soon as possible.


Nokia has some learning to do when it comes to customer service.


Best Regards,



John Holmblad



Acadia Secure Networks

GSEC Gold, GCWN Gold, GGSC-0100, NSA-IAM, NSA-IEM
serving the digital home, entrepreneurial enterprise, and emerging 
carrier markets




(M) 703 407 2278

(F)  703 620 5388

primary email address:  [EMAIL PROTECTED] 

backup email address:  [EMAIL PROTECTED]





[EMAIL PROTECTED] wrote:

My 770 has 2 weeks and I'm going to have a device with no more support. I'm
very disappointed



Just another warning about these devices and the "warranty" service.

 I purchased a 770 in December 2005.  I was having issues with the
wireless dropping unless I keep a streaming audio source running,
discussed fully in the bugzilla entry
https://maemo.org/bugzilla/show_bug.cgi?id=329.  After updating to the
latest firmware, I was still seeing the issue.  Per the comment from
Maemo QA (comment #61 in the bugzilla entry) I contacted Nokia and was
advised to return the device for service.  After one month, I contacted
the service group to find out where my device was.  I was called back by
the Executive Office (whatever that means) and they informed me that
unfortunately no repair parts or replacement devices were available (but
a quick check on Amazon shows that there are devices available;
evidently just not to Nokia). 


They would be "happy" to offer me a refund but one prorated to my
usage.  Now I'm not liking the sound of that but I dig up my paperwork
to find the date of purchase, purchase price, etc.  I contacted them
this morning with my information.  Now I bought the device in December
2005 and finally after waiting for the firmware upgrade that didn't fix
my issue, returned it in December 2006 (still under warranty even if
just barely).  They offered to give me a prorated refund based on 6
months usage rather than the 12 months I actually had the device (how
nice of them).  They were willing to refund 2/3 of my purchase price
based on 6 months of usage, indicating that Nokia assumes these devices
are worthless after 18 months.  Rather than getting stuck with no device
and only a partial refund I instructed them to send me the device back. 


Maybe I am being overly sensitive about this but to me a partial refund
is unacceptable.  If I accept that, then I have lost 100% usage of the
device and if I decide I want to buy another one then I am out an
additional $120 or so for the first device which was/is faulty.   The
workaround of leaving streaming audio running is ugly but at least I
have my device.

Just thought I would pass my experience on to others.


Drew
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users
  
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

RE: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

2007-01-10 Thread Dr. Nicholas Shaw 
According to the Nokia web site, you have 30 days to return the product if
it doesn't meet your needs.  

Nick Shaw
MAJ, US Army Retired
IBA # 11140
Lifetime HOG Member
www.DocHarley.com
 
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Drew Moseley
Sent: Wednesday, January 10, 2007 11:17 AM
To: maemo-users@maemo.org
Subject: Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

>
> My 770 has 2 weeks and I'm going to have a device with no more support.
I'm
> very disappointed

Just another warning about these devices and the "warranty" service.

 I purchased a 770 in December 2005.  I was having issues with the
wireless dropping unless I keep a streaming audio source running,
discussed fully in the bugzilla entry
https://maemo.org/bugzilla/show_bug.cgi?id=329.  After updating to the
latest firmware, I was still seeing the issue.  Per the comment from
Maemo QA (comment #61 in the bugzilla entry) I contacted Nokia and was
advised to return the device for service.  After one month, I contacted
the service group to find out where my device was.  I was called back by
the Executive Office (whatever that means) and they informed me that
unfortunately no repair parts or replacement devices were available (but
a quick check on Amazon shows that there are devices available;
evidently just not to Nokia). 

They would be "happy" to offer me a refund but one prorated to my
usage.  Now I'm not liking the sound of that but I dig up my paperwork
to find the date of purchase, purchase price, etc.  I contacted them
this morning with my information.  Now I bought the device in December
2005 and finally after waiting for the firmware upgrade that didn't fix
my issue, returned it in December 2006 (still under warranty even if
just barely).  They offered to give me a prorated refund based on 6
months usage rather than the 12 months I actually had the device (how
nice of them).  They were willing to refund 2/3 of my purchase price
based on 6 months of usage, indicating that Nokia assumes these devices
are worthless after 18 months.  Rather than getting stuck with no device
and only a partial refund I instructed them to send me the device back. 

Maybe I am being overly sensitive about this but to me a partial refund
is unacceptable.  If I accept that, then I have lost 100% usage of the
device and if I decide I want to buy another one then I am out an
additional $120 or so for the first device which was/is faulty.   The
workaround of leaving streaming audio running is ugly but at least I
have my device.

Just thought I would pass my experience on to others.


Drew
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users


___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Nokia return/refund policy [ was Re: [maemo-users] ITOS 2007]

2007-01-10 Thread Drew Moseley 
>
> My 770 has 2 weeks and I'm going to have a device with no more support. I'm
> very disappointed

Just another warning about these devices and the "warranty" service.

 I purchased a 770 in December 2005.  I was having issues with the
wireless dropping unless I keep a streaming audio source running,
discussed fully in the bugzilla entry
https://maemo.org/bugzilla/show_bug.cgi?id=329.  After updating to the
latest firmware, I was still seeing the issue.  Per the comment from
Maemo QA (comment #61 in the bugzilla entry) I contacted Nokia and was
advised to return the device for service.  After one month, I contacted
the service group to find out where my device was.  I was called back by
the Executive Office (whatever that means) and they informed me that
unfortunately no repair parts or replacement devices were available (but
a quick check on Amazon shows that there are devices available;
evidently just not to Nokia). 

They would be "happy" to offer me a refund but one prorated to my
usage.  Now I'm not liking the sound of that but I dig up my paperwork
to find the date of purchase, purchase price, etc.  I contacted them
this morning with my information.  Now I bought the device in December
2005 and finally after waiting for the firmware upgrade that didn't fix
my issue, returned it in December 2006 (still under warranty even if
just barely).  They offered to give me a prorated refund based on 6
months usage rather than the 12 months I actually had the device (how
nice of them).  They were willing to refund 2/3 of my purchase price
based on 6 months of usage, indicating that Nokia assumes these devices
are worthless after 18 months.  Rather than getting stuck with no device
and only a partial refund I instructed them to send me the device back. 

Maybe I am being overly sensitive about this but to me a partial refund
is unacceptable.  If I accept that, then I have lost 100% usage of the
device and if I decide I want to buy another one then I am out an
additional $120 or so for the first device which was/is faulty.   The
workaround of leaving streaming audio running is ugly but at least I
have my device.

Just thought I would pass my experience on to others.


Drew
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: [maemo-users] ITOS 2007

2007-01-10 Thread Mdecandia 
- Original Message 
Da: James Sparenberg <[EMAIL PROTECTED]>
To: maemo-users@maemo.org 
Oggetto: Re: [maemo-users] ITOS 2007
Data: 10/01/07 00:26

> 
> 
> 
> On Monday 08 January 2007 03:49, Peter Robinson wrote:
> > > Peter Robinson wrote:
> > > > Its the Maemo 3.0 "Bora" release. Nokia has made no mention of
whether
> > > > the 770 will be updated to run IT-2007. I can only say I hope so.
> > > > Details on Bora here http://www.maemo.org/downloads/releases.html
> > > >
> > > > Peter
> > > >
> > > > On 1/8/07, Laurent MARTIN <[EMAIL PROTECTED]> wrote:
> > > >> Hi!
> > > >> I've just browsed nseries.com/n800 to know more about the N800. It
is
> > > >> announced with ITOS 2007 in it: is this new release already
available
> > > >> and will be work with our "old" 770?
> > > >> Any information on this?
> > >
> > > On the maemo.org website there's a note stating that the OS2007 CANNOT
> > > be flashed on the 770 :(
> >
> > Yes, but that is that firmware. I would expect the firmware's for each
> > device to be different due to different requirements for things like
> > kernel builds, drivers etc but that doesn't mean that they can't build
> > a IT-2007 release for the 770, the question that remains is whether
> > they will and that is something that needs to come from Nokia.
> >
> > Peter
> 
> Unfortunately it looks like I have a less than 90 day old 770 that is
about to 
> be abandoned OS wise If I'm reading correctly.  Let the buyer be ware.  
> bummer.
> 
> James
>

My 770 has 2 weeks and I'm going to have a device with no more support. I'm
very disappointed.

Michele De Candia


 ___
> maemo-users mailing list
> maemo-users@maemo.org
> https://maemo.org/mailman/listinfo/maemo-users
> 
> 
> 
 --
 Email.it, the professional e-mail, gratis per te: http://www.email.it/f
 
 Sponsor:
 Refill srl dal 1993, il compatibile per stampante di qualità. 5000 prodotti
in pronta consegna, consegna in 24h, assistenza telefonica da tecnici
specializzati
 Clicca qui: http://adv.email.it/cgi-bin/foclick.cgi?mid=5192&d=20070110


___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: [maemo-users] ITOS 2007

2007-01-09 Thread James Sparenberg 
On Monday 08 January 2007 03:49, Peter Robinson wrote:
> > Peter Robinson wrote:
> > > Its the Maemo 3.0 "Bora" release. Nokia has made no mention of whether
> > > the 770 will be updated to run IT-2007. I can only say I hope so.
> > > Details on Bora here http://www.maemo.org/downloads/releases.html
> > >
> > > Peter
> > >
> > > On 1/8/07, Laurent MARTIN <[EMAIL PROTECTED]> wrote:
> > >> Hi!
> > >> I've just browsed nseries.com/n800 to know more about the N800. It is
> > >> announced with ITOS 2007 in it: is this new release already available
> > >> and will be work with our "old" 770?
> > >> Any information on this?
> >
> > On the maemo.org website there's a note stating that the OS2007 CANNOT
> > be flashed on the 770 :(
>
> Yes, but that is that firmware. I would expect the firmware's for each
> device to be different due to different requirements for things like
> kernel builds, drivers etc but that doesn't mean that they can't build
> a IT-2007 release for the 770, the question that remains is whether
> they will and that is something that needs to come from Nokia.
>
> Peter

Unfortunately it looks like I have a less than 90 day old 770 that is about to 
be abandoned OS wise If I'm reading correctly.  Let the buyer be ware.  
bummer.

James
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: [maemo-users] ITOS 2007

2007-01-08 Thread Peter Robinson 

Peter Robinson wrote:
> Its the Maemo 3.0 "Bora" release. Nokia has made no mention of whether
> the 770 will be updated to run IT-2007. I can only say I hope so.
> Details on Bora here http://www.maemo.org/downloads/releases.html
>
> Peter
>
> On 1/8/07, Laurent MARTIN <[EMAIL PROTECTED]> wrote:
>> Hi!
>> I've just browsed nseries.com/n800 to know more about the N800. It is
>> announced with ITOS 2007 in it: is this new release already available and
>> will be work with our "old" 770?
>> Any information on this?
>>
On the maemo.org website there's a note stating that the OS2007 CANNOT
be flashed on the 770 :(


Yes, but that is that firmware. I would expect the firmware's for each
device to be different due to different requirements for things like
kernel builds, drivers etc but that doesn't mean that they can't build
a IT-2007 release for the 770, the question that remains is whether
they will and that is something that needs to come from Nokia.

Peter
___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

Re: [maemo-users] ITOS 2007

2007-01-08 Thread Peter Robinson 

Its the Maemo 3.0 "Bora" release. Nokia has made no mention of whether
the 770 will be updated to run IT-2007. I can only say I hope so.
Details on Bora here http://www.maemo.org/downloads/releases.html

Peter

On 1/8/07, Laurent MARTIN <[EMAIL PROTECTED]> wrote:

Hi!
I've just browsed nseries.com/n800 to know more about the N800. It is
announced with ITOS 2007 in it: is this new release already available and
will be work with our "old" 770?
Any information on this?

--
Laurent, Nantes - France
Apple PowerBook 12"
Treo 650 (unlocked GSM)
Nokia 770


___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users




___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users

[maemo-users] ITOS 2007

2007-01-08 Thread Laurent MARTIN 

Hi!
I've just browsed nseries.com/n800 to know more about the N800. It is  
announced with ITOS 2007 in it: is this new release already available  
and will be work with our "old" 770?

Any information on this?
--
Laurent, Nantes - France
Apple PowerBook 12"
Treo 650 (unlocked GSM)
Nokia 770


___
maemo-users mailing list
maemo-users@maemo.org
https://maemo.org/mailman/listinfo/maemo-users