Re: [Mailman-Users] error install MM on MAC OS x

2006-04-30 Thread Terry Allen
Hi again,
I found time to look for the minimal guide I had done:

http://www.gnu.org/software/mailman/mailman-install/node50.html

Look down towards the bottom of that page  you should be 
able to see it's steps - the steps should also apply to OSX 10.4.x
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[Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Tony G
It seems I am getting duplicate messages from mailman v2.1.5 when senders send 
both TO and CC to the list. For some reason no one else in the list is 
acknowledging this issue so I look like an idiot complaining about it, but I'm 
seeing several instances of it per day.

I do not get dupes of all mails otherwise I'd suspect double subscription. The 
Avoid Duplicates flag is set. This only happens for mails that have the list in 
the CC -  I understand the dupe flag is for when people use ReplyAll and the 
recipient is in both the list of subscribers and the CC for the mail. I believe 
the code is supposed to filter duplicate Message-IDs to a given recipient no 
matter how those dupes are generated, but I'm getting them. Any ideas?

Thank you kindly.
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[Mailman-Users] heyy yyyyylive card

2006-04-30 Thread geetha raj
  

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Brad Knowles
At 8:28 AM + 2006-04-30, Tony G wrote:

  I do not get dupes of all mails otherwise I'd suspect double subscription.
  The Avoid Duplicates flag is set. This only happens for mails that have
  the list in the CC -  I understand the dupe flag is for when people use
  ReplyAll and the recipient is in both the list of subscribers and the CC
  for the mail.

It's not just the recipient, but the exact same recipient 
address.  So, if you're subscribed to the list with one address, and 
they cc: a different address of yours, then the system has no way to 
tell that these are both the same person.

 I believe the code is supposed to filter duplicate
  Message-IDs to a given recipient no matter how those dupes are generated,
  but I'm getting them. Any ideas?

No, the code doesn't work at the Message-ID level.  It works at 
the level of the listed recipients in the To: and CC: headers.

If you want filtering done at the Message-ID level, then you need 
to apply that on your end -- either use a program like procmail to 
filter all your incoming mail, or set up your MUA to discard 
duplicates, etc

There's nothing more that Mailman can do to help you.

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Mark Sapiro
Tony G wrote:

It seems I am getting duplicate messages from mailman v2.1.5 when senders send 
both TO and CC to the list. For some reason no one else in the list is 
acknowledging this issue so I look like an idiot complaining about it, but I'm 
seeing several instances of it per day.

Brad has already provided good information in his reply. I just want to
add that it looks to me like in this case, the sender's MUA is
actually giving the list address twice (once for To: and once for Cc:)
to the MTA, and the MTA is not dropping the duplicate recipient. Thus,
two copies of the post are actually being sent to the list. Do the
duplicates appear twice in archives and/or digests? (I think the
duplicate may be dropped from the archives if the message-id is the
same, but I'm not sure).

Other subscribers may not see this because their incoming MTA/MUA may
drop duplicate message-ids.

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Re: [Mailman-Users] Recompiling question.

2006-04-30 Thread Mark Sapiro
Brad Knowles wrote:

At 10:36 PM -0700 2006-04-29, William D. Tallman wrote:


  Reason I ask is that a simple
  recompile wasn't exactly addressed in the UPGRADE text, although I did
  get that I should shut things down while redoing the binaries.

   The problem is that you're thinking of Python as if it were C. 
It's not.  In Python, we replace the source code files, and let 
Python do a recompile on-the-fly, if such is called for.

Actually, in this particular case, it is C. The only thing that needs
changing in the installation is the mail wrapper. The minimal steps to
do this without actually going into the configure and Makefile files
and only doing pieces is

0) cd to the source top level (unpack) directory

1) configure with new --with-mail-gid option

2) cd src/

3) make mailman

4) cp mailman $(exec-prefix)/mail/

Alternatively, you can skip rerunning configure and just

cd to the src/ directory

edit Makefile to put the correct group in the MAIL_GROUP= definition

go to step 3)

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Re: [Mailman-Users] error install MM on MAC OS x

2006-04-30 Thread Allan Hansen
Again, I was just trying to help a newbie user. And thank you, Dan, for 
clarifying
the misinformation about Mailman on OS X Server. I thought that I had made it 
clear
that the Mailman interfaces work just fine there and that as far as Mailman is 
concerned, there's no need for Apple support.

   Either you use the Apple custom management GUI with the 
Apple-modified versions of the old code, or you use the new code 
(with the new features and the security fixes) with the standard 
Mailman web or CLI management interface.

This statement by Brad is simply hogwash.

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Re: [Mailman-Users] error install MM on MAC OS x

2006-04-30 Thread Brad Knowles
At 8:23 AM -0700 2006-04-30, Allan Hansen wrote:

  Again, I was just trying to help a newbie user. And thank you, Dan, 
for clarifying
  the misinformation about Mailman on OS X Server. I thought that I 
had made it clear
  that the Mailman interfaces work just fine there and that as far as 
Mailman is
  concerned, there's no need for Apple support.

  Either you use the Apple custom management GUI with the
  Apple-modified versions of the old code, or you use the new code
  (with the new features and the security fixes) with the standard
  Mailman web or CLI management interface.

  This statement by Brad is simply hogwash.

I'm not personally acquainted with Mailman on MacOS X Server, so 
I had no information as to whether or not the standard Mailman web  
CLI admin interfaces would be available.

However, regardless of whether or not you can use the Mailman 
standard web or CLI admin interfaces, I'm pretty sure that Apple 
doesn't support this method.


Everything else I have said regarding Mailman on MacOS X Server 
is still applicable, and comes from first-hand accounts by people who 
work at Apple and others who have tried using their customized 
versions of the software.

You can provide your own alternative experience on this subject, 
but every single other person I have heard from so far have been 
universally negative -- especially including the people at Apple 
themselves, including programmers who are responsible for development 
on other aspects of MacOS X.


Apple has earned a very bad reputation with regards to MacOS X 
Server, both with this project, and with other projects whose 
software they have misappropriated and tacked on their own custom 
management interface, and then proceeded to provide *zero* support to 
their paying customers -- including extremely large Universities with 
tens of thousands of installed clients and at least hundreds or 
thousands of installed servers.

The result is that those paying customers come to us for support, 
but we're very limited in what we can do to help, because Apple has 
not shared with us their modifications.

This is about the worst thing that any OS vendor can do to an 
open source project.  And Apple's done it to us in spades.  Apple's 
not the only offender here -- cPanel is another, while Plesk at least 
sticks fairly closely to the version of the code that we shipped 
years ago and you can drop in a more recent version if you know what 
you're doing.


This is a really old argument.  You don't want to go down this road.

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Tony G
Brad Knowles wrote:
 Tony G wrote:
 
  I do not get dupes of all mails otherwise I'd suspect double
  subscription. The Avoid Duplicates flag is set. This only happens
  for mails that have the list in the CC -  I understand the dupe
  flag is for when people use ReplyAll and the recipient is in both
  the list of subscribers and the CC for the mail.
 
   It's not just the recipient, but the exact same recipient
 address.  So, if you're subscribed to the list with one address, and
 they cc: a different address of yours, then the system has no way to
 tell that these are both the same person.

No one on this list has any other address of mine and the dupes aren't to
threads where I have posted.  Checking with individuals and the headers I
am not being sent mail from anywhere except mailman.


 I believe the code is supposed to filter duplicate
  Message-IDs to a given recipient no matter how those dupes are
  generated, but I'm getting them. Any ideas?
 
   No, the code doesn't work at the Message-ID level.  It works at
 the level of the listed recipients in the To: and CC: headers.

I was mislead by discussions like these:
http://mail.python.org/pipermail/mailman-developers/2001-August/009467.htm
l
http://mail.python.org/pipermail/mailman-developers/2002-March/010911.html

And this code referred to in one of those threads:
http://www.opensource.apple.com/darwinsource/Current/mailman-117/mailman/M
ailman/Handlers/AvoidDuplicates.py


   If you want filtering done at the Message-ID level, then you need
 to apply that on your end -- either use a program like procmail to
 filter all your incoming mail, or set up your MUA to discard
 duplicates, etc
 
   There's nothing more that Mailman can do to help you.

I am filtering the dupes.  What confuses me is that they are only coming
from one list that uses mailman.  You sent TO me and CC'd the list but I
only got one copy as one would hope.  It's for this reason that I suspect
that this other list (mono-list at ximian) have some broken version of
Mailman.  Of course they put the blame back on my server or MUA.  All I'm
trying to do here is diagnose and help people to fix open source software.
Isn't that why we're all here?

Thanks.

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Tony G
Mark Sapiro wrote:
 Brad has already provided good information in his reply. I just want
 to add that it looks to me like in this case, the sender's MUA is
 actually giving the list address twice (once for To: and once for Cc:)
 to the MTA, and the MTA is not dropping the duplicate recipient. Thus,
 two copies of the post are actually being sent to the list.

As I mentioned in my response to Brad, I'm not even involved in the
discussions where I'm getting the dupes.  This would be an obvious source
of duplication.  I'm just another quiet recipient to the list (hehe, until
now anyway) and there's no reason for me to be explicitly identified in the
TO or CC.

 Do the
 duplicates appear twice in archives and/or digests? (I think the
 duplicate may be dropped from the archives if the message-id is the
 same, but I'm not sure).

No, only one copy of every post is in the archives and no one else is
reporting dupes.
 
 Other subscribers may not see this because their incoming MTA/MUA may
 drop duplicate message-ids.

As with most OSS projects there is a heavy bias away from Microsoft
software, including Outlook which I use.  Chances are slim that others in
this OSS forum are using Outlook and thus their MUAs might be filtering
away the problem.  So I was suspecting my MUA.  However, I do not get dupes
when people in this mailman-users list CC the list but I do get some dupes
from that group - obviously the same MTA/MUA tiers are involved.  This is
why I have been suspecting something in the list software that is
different.  Maybe there's a patch or addin that they've installed that
corrupted this dupe-filtering code?  That's what brought me here - Until
now I've had no idea if this was an issue specific to that group or
something that was introduced in the v2.1.5 code that you guys would know
or want to know about.

Thanks again.

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Mark Sapiro
Tony G wrote:

I was mislead by discussions like these:
http://mail.python.org/pipermail/mailman-developers/2001-August/009467.html
http://mail.python.org/pipermail/mailman-developers/2002-March/010911.html


Yes, but these are discussions of a suggested patch that isn't in the
current distribution.


And this code referred to in one of those threads:
http://www.opensource.apple.com/darwinsource/Current/mailman-117/mailman/Mailman/Handlers/AvoidDuplicates.py


This is presumably Apple's code, not ours, but it does essentially what
our AvoidDuplicates handler does which is not send to any list member
who has requested to avoid duplicates and who's address is in the To:
or Cc: of the message. This doesn't avoid sending two messages with
the same message id to the same person. It only avoids sending a post
from the list to the user if the user might have received it directly
and we can determine that.


More in my next reply.

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Mark Sapiro
Tony G wrote:

Mark Sapiro wrote:
 Brad has already provided good information in his reply. I just want
 to add that it looks to me like in this case, the sender's MUA is
 actually giving the list address twice (once for To: and once for Cc:)
 to the MTA, and the MTA is not dropping the duplicate recipient. Thus,
 two copies of the post are actually being sent to the list.

As I mentioned in my response to Brad, I'm not even involved in the
discussions where I'm getting the dupes.  This would be an obvious source
of duplication.  I'm just another quiet recipient to the list (hehe, until
now anyway) and there's no reason for me to be explicitly identified in the
TO or CC.


Right, but you said when you receive duplicates, the list was addressed
twice in the post, once in To: and once in Cc:. Thus, I am suggesting
that the list actually receives the post twice and sends it twice and
that's why you get two copies.


 Do the
 duplicates appear twice in archives and/or digests? (I think the
 duplicate may be dropped from the archives if the message-id is the
 same, but I'm not sure).

No, only one copy of every post is in the archives and no one else is
reporting dupes.


Does anyone receive digests to confirm or deny the presense of dups in
a digest. I haven't looked at the code for this right now, but as I
said, I think pipermail may drop dups from the archive, so the absence
of dups in the archive is not definitive.

There may be something here with digests too, but I don't think so.

 
 Other subscribers may not see this because their incoming MTA/MUA may
 drop duplicate message-ids.

As with most OSS projects there is a heavy bias away from Microsoft
software, including Outlook which I use.  Chances are slim that others in
this OSS forum are using Outlook and thus their MUAs might be filtering
away the problem.  So I was suspecting my MUA.  However, I do not get dupes
when people in this mailman-users list CC the list but I do get some dupes
from that group - obviously the same MTA/MUA tiers are involved.


The process of your not getting a dup when I address my reply to both
you and the list IS a Mailman process. You only get the direct message
from me because you have requested no dups, and Mailman sees your
address in the To: of my post so it doesn't send to you.

This is not the case on the other list where maybe the list receives
the post twice.


This is
why I have been suspecting something in the list software that is
different.  Maybe there's a patch or addin that they've installed that
corrupted this dupe-filtering code?  That's what brought me here - Until
now I've had no idea if this was an issue specific to that group or
something that was introduced in the v2.1.5 code that you guys would know
or want to know about.


I don't think it's Mailman per se, but I can't be sure without knowing
what is happening. I still think it could be actually two copies of
the post reaching the list, but the fact that no one else on the list
admits to receiving dups makes this seem unlikely. I would like to
help you get to the bottom of this if I can.

I think the next thing is to collect both copies of some duplicated
posts with full headers and examine the Received: chains in each to
try to determine where the duplication is occurring. If you need help
with this, you can post headers from duplicated posts to this list or
send them to me off list, and I will try to help.

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Mark Sapiro
Mark Sapiro wrote:

I think the next thing is to collect both copies of some duplicated
posts with full headers and examine the Received: chains in each to
try to determine where the duplication is occurring.


Another thing you can do if you have access to Mailman's logs is to
check the post and smtp logs to see if the entire post is being sent
twice.

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Tony G
Mark Sapiro wrote:
 .. you said when you receive duplicates, the list was
 addressed twice in the post, once in To: and once in Cc:. Thus, I am
 suggesting that the list actually receives the post twice and sends
 it twice and that's why you get two copies.

I mis-spoke. It only occurs in that one list when someone CC's the list.  I
would understand if it were in both TO _and_ CC.  Since all lists and MUA's
are different, people don't know whether to Reply or Reply-All, so it's
50/50 whether the list address will be in the TO _or_ CC, but most people
know to not double up.


 There may be something here with digests too, but I don't think so.

I have not asked about digests but I don't think I'll find anything there
either.


 The process of your not getting a dup when I address my reply to both
 you and the list IS a Mailman process. You only get the direct message
 from me because you have requested no dups, and Mailman sees your
 address in the To: of my post so it doesn't send to you.
 
 This is not the case on the other list where maybe the list receives
 the post twice.

Remember that I am not involved in the discussions where I get the dupes.
I understand the mailman code filters possible dupes when TO = a
subscription address.

I have confirmation from a single Outlook user that I get dupes when they
do not.  (I wish I had a larger sampling of responses over a longer period
of time but I'll take what I can get.)  This points to an MTA issue and not
list or MUA.  I am now checking in that area.  Again the problem is that I
only get dupes to this one address when the list is in the CC.  I can't
believe an MTA bug would be that specific so it might be some timing issue,
a hiccup during greylisting processing, etc.



 I don't think it's Mailman per se, but I can't be sure without knowing
 what is happening. I still think it could be actually two copies of
 the post reaching the list, but the fact that no one else on the list
 admits to receiving dups makes this seem unlikely. I would like to
 help you get to the bottom of this if I can.
 
 I think the next thing is to collect both copies of some duplicated
 posts with full headers and examine the Received: chains in each to
 try to determine where the duplication is occurring. If you need help
 with this, you can post headers from duplicated posts to this list or
 send them to me off list, and I will try to help.

Over the last month or two I have been going over the headers myself and
the headers on each copy of the mails are exactly the same: same Received
path and time stamps, and same Message-ID (!!).  The only pattern between
what generates dupes and what does not is that the list address is in the
CC of duped mails - but only on that list, not in this mailman-users list.
:(

Please allow me a few days to pursue the MTA route and I'll post a note
here to let you know if I find anything.  Based on your comments and info
from the other list I'm fairly convinced that I shouldn't be wasting any
more of your collective time.  But I will let you know what I find out.

Thank you kindly for your dedicated interest.

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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Bryan Carbonnell
On 4/30/06, Tony G [EMAIL PROTECTED] wrote:

 Over the last month or two I have been going over the headers myself and
 the headers on each copy of the mails are exactly the same: same Received
 path and time stamps, and same Message-ID (!!).  The only pattern between
 what generates dupes and what does not is that the list address is in the
 CC of duped mails - but only on that list, not in this mailman-users list.
 :(

 Please allow me a few days to pursue the MTA route and I'll post a note
 here to let you know if I find anything.  Based on your comments and info
 from the other list I'm fairly convinced that I shouldn't be wasting any
 more of your collective time.  But I will let you know what I find out.

 Thank you kindly for your dedicated interest.

I haven't been following this thread too carefully, but a couple of
things clicked together based on some duplicate issues I've seen with
my users.

Just to recap the details as I recall them

1) You are the only one seeing the duplicate e-mails
2) You are using Outlook.
3) Duplicate e-mails are idendical down to the header level.
4) Only happens on 1 list.
5) Only happens when the list is in the CC header.

If all the above are correct, check your Outlook rules. Outlook may be
the cause of the duplicates.

I've spent a TON of time trying to diagnose this for one user and it
turned out it was her Outlook rules that caused the duplicate.

I don't use Outlook myself, but try disabling the rule for a while and
see if the duplicates still happen. If not, then recreate the rule.

I know this isn't Mailman related, but I think that this may be a good
cause for the archive.

--
Bryan Carbonnell - [EMAIL PROTECTED]
Life's journey is not to arrive at the grave safely in a well
preserved body, but rather to skid in sideways, totally worn out,
shouting What a great ride!
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Re: [Mailman-Users] Getting duplicates when people CC list

2006-04-30 Thread Brad Knowles
At 5:49 PM -0700 2006-04-30, Tony G wrote:

  Over the last month or two I have been going over the headers myself and
  the headers on each copy of the mails are exactly the same: same Received
  path and time stamps, and same Message-ID (!!).  The only pattern between
  what generates dupes and what does not is that the list address is in the
  CC of duped mails - but only on that list, not in this mailman-users list.
  :(

If the headers really are completely identical, including all 
queue ids and time stamps in the Received: headers, then the only 
machine that could be causing the duplication is the MTA of your mail 
services provider.

With a few header samples of various messages, we should be able 
to figure out what's going on.  Or, at least get a better idea of 
what additional information we may need.

-- 
Brad Knowles, [EMAIL PROTECTED]

Those who would give up essential Liberty, to purchase a little
temporary Safety, deserve neither Liberty nor Safety.

 -- Benjamin Franklin (1706-1790), reply of the Pennsylvania
 Assembly to the Governor, November 11, 1755

  LOPSA member since December 2005.  See http://www.lopsa.org/.
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