[Mailman-Users] Handling Auto-Receipt Notifications

2007-12-14 Thread Richi Plana
Hi,

I'm setting up Mailman for an organization where it's common practice to
have mail user agents automatically send back receipt notifications. In
other words, there's no getting around auto-receipt notification.

How does one handle the case where a subscriber's MUA automatically
sends Receipt replies to each email received including emails from
mailing lists? I've gone through the admin configuration scripts and
can't seem to find anything. Closest I found was in the Bounce options.
--

Richi Plana

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[Mailman-Users] one of my lists sends mails using [EMAIL PROTECTED] address

2007-12-14 Thread Tomasz Chmielewski
One of my lists sends mails (subscription, unsubscriptions etc.) using 
[EMAIL PROTECTED] address, where [EMAIL PROTECTED] is an 
email address defined in:

MAILMAN_SITE_LIST = '[EMAIL PROTECTED]'


Because of this added -bounces at the end, the mails are of course rejected.

Other lists on the same server are not affected.

Any ideas what I screwed?


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Re: [Mailman-Users] one of my lists sends mails using [EMAIL PROTECTED] address

2007-12-14 Thread Tomasz Chmielewski
Tomasz Chmielewski schrieb:
 One of my lists sends mails (subscription, unsubscriptions etc.) using 
 [EMAIL PROTECTED] address, where [EMAIL PROTECTED] is an 
 email address defined in:
 
 MAILMAN_SITE_LIST = '[EMAIL PROTECTED]'
 
 
 Because of this added -bounces at the end, the mails are of course rejected.
 
 Other lists on the same server are not affected.
 
 Any ideas what I screwed?

Actually, all lists on that server, but one, have -bounces added to the 
MAILMAN_SITE_LIST address.

I've no idea what's wrong.


-- 
Tomasz Chmielewski
http://wpkg.org


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Re: [Mailman-Users] Handling Auto-Receipt Notifications

2007-12-14 Thread Mark Sapiro
Richi Plana wrote:

I'm setting up Mailman for an organization where it's common practice to
have mail user agents automatically send back receipt notifications. In
other words, there's no getting around auto-receipt notification.


Bummer :-(


How does one handle the case where a subscriber's MUA automatically
sends Receipt replies to each email received including emails from
mailing lists? I've gone through the admin configuration scripts and
can't seem to find anything. Closest I found was in the Bounce options.


To what address is the auto-receipt sent?

If it is the envelope sender or the Sender: header, there may or may
not be a problem. The receipt will go to the listname-bounces address
and will be handled as a bounce. As long as it isn't VERPed, it will
likely be unrecognized and will be discarded or forwarded to the list
owner depending on bounce_unrecognized_goes_to_list_owner. If it is
VERPed, it will be scored as a bounce for the VERPed address, which is
a problem.

If, as is more likely, it is sent to the Reply-To: or From:, it is a
problem for the poster who gets all the receipts or for whatever the
Reply-To: might be set to.

In short, there's not really anything you can do with Mailman settings
to compensate for this except turning off
bounce_unrecognized_goes_to_list_owner in the one case where this
might help.

The real solution is to train the recipient MUA to not send a receipt
for Precedence: list mail, or as long as the list is not fully
personalized, to not send a receipt for mail of which the recipient is
not a direct addressee. Or better yet, not send receipts at all.

-- 
Mark Sapiro [EMAIL PROTECTED]The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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[Mailman-Users] no dupes across lists?

2007-12-14 Thread Gruver, Sandi
Does the 'no dupes' option mean that members will not receive a messages
sent to more than one list to which they are subscribed?


Thank you,

S Gruver
Unix system administrator
Center for Information Services
Bellevue, WA 98004
phone 425.803.9753
fax 425.803.9652 


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Re: [Mailman-Users] no dupes across lists?

2007-12-14 Thread Mark Sapiro
Gruver, Sandi wrote:

Does the 'no dupes' option mean that members will not receive a messages
sent to more than one list to which they are subscribed?


No. It only means that a member will not receive the post from the list
if (s)he in specifically addressed in To: or Cc: of the post.

If you have lists with duplicate members which are frequently cross
posted, the new sibling lists 'exclude' feature in Mailman 2.1.10 can
be used to avoid these duplicate messages.

-- 
Mark Sapiro [EMAIL PROTECTED]The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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