Re: [Mailman-Users] mail not going out; no logs

[Mark Sapiro]

chad+mail...@shire.net wrote:
>
>I had a successful mailman installation running on one server.  Due to some HW 
>issues on that server that we have not been able to address, the mailman 
>installation was moved to a different, similar server.   The qrunners all run, 
>and the cgi stuff works for UI of the lists, but no messages are sent out.   
>The MTA is exim.
>
>When a mail comes in for a list, exim successfully delivers the mail to 
>mailman.   The message DOES appear in  qfiles/in  for a second or two before 
>mailman grabs it.  It then next shows up in data/heldmsg-LISTNAME-nnn.pck and 
>is not sent out.   This happens regardless of "emergency moderation" being 
>sent, and if you go to the admin UI for the list, there are NO pending 
>moderation requests showing.


The message is being held for some reason. Mailman's vette log will
tell you why, and it should appear on the list's admindb interface.


>logs/   shows nothing except when the qrunners start and stop (successfully).


If you don't see anything in Mailman's vette log, there is either a
permissions issue in writing the logs or you are not looking at the
correct logs.

If you don't see the held message in the admindb interface, the web
server is pointing at the wrong Mailman installation.


>I have exhausted my knowledge on debugging this and would appreciate some help 
>in figuring out what is going on.  (I did upgrade mailman to see if that 
>helped but the problem remains, so no permissions got fixed that way)
>
>check_perms only flags a few cgi related things which need to be different due 
>to group of the web server and the way suexec works.  (no g+s, different group 
>name, non writable by group directory)
>
>check_db flags nothing


check_db is a very minimal test. It only checks that config.pck* can be
successfully unpickled.


>bin/dumpdb lists/LISTNAME/request.pck 
>[- start pickle file -]
><- start object 1 ->
>{'version': (0, 1)}
>[- end pickle file -]


Are you certain you are looking at the correct Mailman installation?

-- 
Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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[Mailman-Users] mail not going out; no logs

[chad+mailman]

Hi

I had a successful mailman installation running on one server.  Due to some HW 
issues on that server that we have not been able to address, the mailman 
installation was moved to a different, similar server.   The qrunners all run, 
and the cgi stuff works for UI of the lists, but no messages are sent out.   
The MTA is exim.

When a mail comes in for a list, exim successfully delivers the mail to 
mailman.   The message DOES appear in  qfiles/in  for a second or two before 
mailman grabs it.  It then next shows up in data/heldmsg-LISTNAME-nnn.pck and 
is not sent out.   This happens regardless of "emergency moderation" being 
sent, and if you go to the admin UI for the list, there are NO pending 
moderation requests showing.

logs/   shows nothing except when the qrunners start and stop (successfully).

I have exhausted my knowledge on debugging this and would appreciate some help 
in figuring out what is going on.  (I did upgrade mailman to see if that helped 
but the problem remains, so no permissions got fixed that way)

check_perms only flags a few cgi related things which need to be different due 
to group of the web server and the way suexec works.  (no g+s, different group 
name, non writable by group directory)

check_db flags nothing

bin/dumpdb lists/LISTNAME/request.pck 
[- start pickle file -]
<- start object 1 ->
{'version': (0, 1)}
[- end pickle file -]



Thanks
Chad

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Re: [Mailman-Users] Pegasus Mail does not show message except as an attachment

[Anne Wainwright]

Hello, Dennis,

On Wed, 16 Nov 2011 16:07:59 -0800 (PST)
Dennis Carr  wrote:

> On Wed, 16 Nov 2011, Anne Wainwright wrote:
> 
> > Hi,
> >
> > This occurs on one list that I administer. In fuller detail we have two
> > issues.
> >
> > Members want to send .doc file attachments, (and html emails too) and
> > of course have them arrive. If I have content filtering on & which
> > allows .doc file attachments then members using Pegasus Mail complain
> > that the message does not show up on page 1 as it were and has to be
> > found among the tree of attachments. Under different content filtering
> > Pegasus Mail users can be satisfied to see the message on page 1 as
> > it were, but the .doc attachments are no longer there for any one to
> > see.
> >
> Just one question, does the message consist entirely of the aforementioned 
> content?
The message is separate from the .doc file and is explanatory in nature
relating to, say, a complex legal .doc file with annotations.

As you will see from my reply to Mark I am hopeful that removing header
and footer text has resolved the issue. The header was shown as the
message and the message as an attachment. So fingers crossed.

> 
> Also, note that I've seen Sylpheed basically choke on a message if the 
> message was HTML only with no straight text as well - normally this happens 
> in attachment view.  I haven't used Pmail in years, so I don't remember if 
> the layout is anything similar.
I also have Claws lockups but never found out why. Most unladylike as
even the Force Quit button is rendered nonop. PMail is way ahead of
Sylpheed or its more popular cousin Claws in terms of features. With a
floating window structure I would not say it resembled either. It is my
own favourite on Win for handling heavy mail loads, but then I am only
just looking at mutt and never have seen alpine! More like Mark's
Popcorn from a look at his screenshot.

thanks
Anne
> 
> -Dennis
> 
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Re: [Mailman-Users] Pegasus Mail does not show message except as anattachment

[Anne Wainwright]

Hello, Mark,


On Wed, 16 Nov 2011 15:15:04 -0800
Mark Sapiro  wrote:

> Anne Wainwright wrote:
> >
> >This occurs on one list that I administer. In fuller detail we have two
> >issues.
> >
> >Members want to send .doc file attachments, (and html emails too) and
> >of course have them arrive. If I have content filtering on & which
> >allows .doc file attachments then members using Pegasus Mail complain
> >that the message does not show up on page 1 as it were and has to be
> >found among the tree of attachments. Under different content filtering
> >Pegasus Mail users can be satisfied to see the message on page 1 as
> >it were, but the .doc attachments are no longer there for any one to
> >see.
> 
> 
> Is there a msg_header defined for the list. If so, it will be added as
> the first text/plain message part which some MUAs will call the body.
> It may look empty but contain white space. If you want the message
> header, see the FAQ at .
Yes, there was, and I removed both headers and footers since the
membership on this list is static and the info given is really
cosmetic only. Based upon limited postings today this has had beneficial
results for those that I spoke to.

I read the faq which is clear but which I would not have picked up on
from the title as a guide to any solution.

regards
Anne

> 
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