Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Andrew Stuart
I was thinking that people new to using Mailman could get a very simple email 
“welcome to this list” on subscription, with brief pointers on how to do 
things.  To the uninitiated there might be a sense of not wanting to engage for 
fear of breaking something or doing it wrong.

I’m certain that the vast majority of less technical users don’t know how 
conversation threads work.

For example I’m still not really clear on which field the list address should 
go into, and does it matter what other addresses go into to and cc fields.  I 
suspect it doesn’t matter much but I haven’t yet gone to the trouble of working 
it out (hey that’s what I’m doing now!).

as


On 20 Mar 2015, at 8:53 am, Barry Warsaw ba...@list.org wrote:

On Mar 20, 2015, at 08:19 AM, Andrew Stuart wrote:

 When I reply to a message on a mailing list, what is the “right” way to do it?
 Should I be deleting previous thread text from my response?
 Should I be adding anything in?

Of course, Wikipedia is the font of all human knowledge and truth:

http://en.wikipedia.org/wiki/Top_post

This is an interesting question for me because I think the netiquette rules
I've been using for decades may be changing.

I've always found it proper and useful to include the quoted material of the
original message, but trim the quotes to just the bit you are responding to.
I'd call this interleaved-with-trimming.

Top posting has always been a serious breach of netiquette.

What I've found interesting is that some of my correspondents (off-list)
actually *want* top posting, and find anything else confusing.  I think I
understand why in at least some cases; Apple Mail top posts by default, and
some folks just don't like to go digging around in the email to find the
answer they're looking for.  I've actually tried to accommodate that when
sending email to them.

I see more and more mailing list and group emails not doing any trimming.  I
find that incredibly hard to parse because if they *are* interleaving
responses, you have to hunt through a huge amount of text.  To make things
worse, almost the entire conversation is retained so responses to responses to
responses just clutter things up and make more noise.  I wonder if webmail
u/is like gmail (which I don't use) encourage this style.

And don't get me started on HTML-only email or some reply styles that make no
distinction between the quoted original text and the reply.  I can barely read
those.

As the article mentions, there are enough different styles in widespread use
that it's best to conform to the norms of the community.  My own feeling is
that interleaved-with-trimming is the most conducive to mailing list
discussions.

Cheers,
-Barry
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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Lindsay Haisley
On Fri, 2015-03-20 at 10:50 +1100, Peter Shute wrote:
 In all the mail clients I use, I get a choice of Reply, which for this
 list will reply only to the original sender, or Reply All, which sends
 it to the original sender and the list.

I'm kinda retro when comes to mail clients.  My MUA of choice is
Evolution for Linux.  It's buggy, the source code is bloated, and there
are some things it doesn't do well and probably never will.  That having
been said, it's the only MUA I know of that treats users as technically
proficient adults - something I need as a mail administrator.  See
http://www.fmp.com/living_with_evolution.html

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Mark Sapiro
On 03/19/2015 02:53 PM, Barry Warsaw wrote:
 
 As the article mentions, there are enough different styles in widespread use
 that it's best to conform to the norms of the community.  My own feeling is
 that interleaved-with-trimming is the most conducive to mailing list
 discussions.


+1

Although, I have fought and lost the battles with my cycling club list
members.

On our main discussion list, digests are virtually unreadable at times
because it is nearly impossible to find the original material in the
multiple quotes of quotes of quotes, and similarly for archives.

And some people on the list continue to insist that they like top
posting with full quoting because they only have to read the latest post
in a thread (albeit from the bottom up), even though it's been pointed
out to them multiple times that threads are trees and even if everyone
quotes everything, any particular leaf only contains the posts on that
branch.

Top posting with full quoting is also encouraged by MUAs like Gmail's
web client that hide the quoted material unless you ask for it.

I do understand that in some business situations (contract negotiations,
attorney/client communication and the like), it is useful and pretty
much demanded that each message contain the full transcript of what went
before, but this has no place on an email discussion list.

This is a major hot-button issue for me, The above is only scratching
the surface.

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Carl Zwanzig

On 3/19/2015 4:50 PM, Peter Shute wrote:


I agree with the other reply that said people are tending towards top
quoting more and more. Many people simply top quote as encouraged by
their mail client, and haven't considered that there's any other way.


Do you mean where the new content is at the start of the message (usually 
called top-posting) or where the quoted/original material is at the start 
(usually bottom-posting or inter-posting)?


z!

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Lindsay Haisley
On Thu, 2015-03-19 at 17:45 -0700, Mark Sapiro wrote:

 Top posting with full quoting is also encouraged by MUAs like Gmail's
 web client that hide the quoted material unless you ask for it.

It's also encouraged by iDevices with iOS using mail clients which
insert the quoted material _below_ the user's sig.  Converting to bottom
posted isn't really trivial and involves a bit of cutting and pasting.

 I do understand that in some business situations (contract negotiations,
 attorney/client communication and the like), it is useful and pretty
 much demanded that each message contain the full transcript of what went
 before, but this has no place on an email discussion list.
 
 This is a major hot-button issue for me, The above is only scratching
 the surface.

This is one of the reasons I've long ago abdicated my job as list
moderator for _all_ the lists I host and to which I also belong.  I'm
happy to be the technical admin, and deal with problems with spam and
the occasional technically disruptive member or ex-member, but I don't
want to get into the day-to-day decisions about what's allowed or not on
a list.

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Carl Zwanzig

On 3/19/2015 2:19 PM, Andrew Stuart wrote:

When I reply to a message on a mailing list, what is the “right” way to do it?
Should I be deleting previous thread text from my response?
Should I be adding anything in?
Is there some general ideas for the “right” way to reply to a message on a list?


It all depends, and is rife with arguments. Look on line for 
top-posting/bottom-posting and reply-list/reply-sender and you'll find 
many, ahem, strident arguments for each way.


For most lists, I press the reply-list button, delete the extraneous text, 
and enter my response (as I've done here).


At the very least, remove duplicated list footers, since each message will 
get a new one.


z!

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Re: [Mailman-Users] duplicates

2015-03-19 Thread Marco Stoecker
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Hash: SHA1

On 03/19/2015 08:32 PM, Mark Sapiro wrote:
 On 03/19/2015 11:31 AM, Marco Stoecker wrote:
 On 03/19/2015 05:22 PM, Mark Sapiro wrote:
 On 03/18/2015 02:46 PM, Marco Stoecker wrote:
 
 I have Mailman up and running. I just sent an e-mail to 5
 lists and the e-mail came duplicated to the recipients. I
 checked the header and the only difference is the following:
 
 1. Header: X-Spam-Status: No, score=-1.5 required=5.0 
 tests=BAYES_00 autolearn=unavailable version=3.3.1
 
 2. Header: X-Spam-Status: No, score=-1.5 required=5.0 
 tests=BAYES_00 autolearn=ham version=3.3.1
 
 
 OK. So there was only one duplicate, yes? And that duplication
 occurred prior to the spam filtering that added the above header so
 presumably it wasn't caused by filtering rules in your MUA.
 
 
 Indeed, I looked only to the headers I recieved 
 (Iceweasel-View-Message Source). Even now I checked those
 header my wife got, because she and I are in different lists, but
 received duplicates. Her headers seems identical.
 
 
 Are all the Received: headers identical including Queue IDs and
 time stamps? If so, the duplication must have occurred late in the
 delivery chain.
 
 But in this dedicated case I wrote to 5 lists where the members
 are disjunct and my wife, and I got duplicates. I don't know why
 :-S
 
 I assumed that the others got duplicates too, but I have to
 proof.
 
 
 It difficult to say what's happening here without seeing the MTA
 logs from the various servers where duplication might have
 occurred, but unless there are entries in Mailman's smtp-failure
 log on the Mailman server, it is very unlikely that Mailman sent
 duplicates.

Ahh, just found Mailman's log file folder:
smtp-failure log is empty for yesterday but
smtp log shows the following:
Mar 18 22:17:05 2015 (2590) 5509eb1c.8050...@domain.de smtp to listA
for 3 recips, completed in 13.036 seconds
Mar 18 22:17:16 2015 (2590) 5509eb1c.8050...@domain.de smtp to listB
for 14 recips, completed in 10.842 seconds
Mar 18 22:17:17 2015 (2590) 5509eb1c.8050...@domain.de smtp to listC
for 3 recips, completed in 1.194 seconds
Mar 18 22:17:21 2015 (2590) 5509eb1c.8050...@domain.de smtp to listD
for 13 recips, completed in 3.942 seconds
Mar 18 22:17:24 2015 (2590) 5509eb1c.8050...@domain.de smtp to listE
for 6 recips, completed in 2.504 seconds
Mar 18 22:17:25 2015 (2590) 5509eb1c.8050...@domain.de smtp to listC
for 3 recips, completed in 1.198 seconds
Mar 18 22:17:29 2015 (2590) 5509eb1c.8050...@domain.de smtp to listB
for 14 recips, completed in 3.784 seconds
Mar 18 22:17:33 2015 (2590) 5509eb1c.8050...@domain.de smtp to listD
for 13 recips, completed in 3.946 seconds
Mar 18 22:17:35 2015 (2590) 5509eb1c.8050...@domain.de smtp to listE
for 6 recips, completed in 2.515 seconds
Mar 18 22:17:38 2015 (2590) 5509eb1c.8050...@domain.de smtp to listA
for 3 recips, completed in 2.905 seconds

This ist the time I sent that e-mail to 5 lists (the announcement that
the Mailman server is up and running and for future use) and it seems
to me, that it was sent 2 times to each list, wasn't it?
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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Lindsay Haisley
On Thu, 2015-03-19 at 14:56 -0700, Carl Zwanzig wrote:
 On 3/19/2015 2:19 PM, Andrew Stuart wrote:
  When I reply to a message on a mailing list, what is the “right” way to do 
  it?
  Should I be deleting previous thread text from my response?
  Should I be adding anything in?
  Is there some general ideas for the “right” way to reply to a message on a 
  list?
 
 It all depends, and is rife with arguments. Look on line for 
 top-posting/bottom-posting and reply-list/reply-sender and you'll find 
 many, ahem, strident arguments for each way.
 
 For most lists, I press the reply-list button, delete the extraneous text, 
 and enter my response (as I've done here).
 
 At the very least, remove duplicated list footers, since each message will 
 get a new one.

In many mail user agents, when you press the Reply button the program
will analyze the headers, determine that the post being replied to came
from a list and offer a Reply to List option in addition to a simple
reply, which generally goes privately to the original poster.

Andrew said:
 For example I’m still not really clear on which field the list address
 should go into, and does it matter what other addresses go into to and
 cc fields.  I suspect it doesn’t matter much but I haven’t yet gone to
 the trouble of working it out (hey that’s what I’m doing now!).

It's pretty simple, actually.  The list address goes into either the To
or Cc field, and if you want others, not on the list to receive a copy,
put them in the Cc field also, but don't go overboard because some
systems will barf on Too many recipients.  Two or three additional
recipients shouldn't be a problem.  Addresses can be separated with
commas, or with semicolons in the case of MS mail products such as
Outlook.

It is polite, though, to make sure you're not sending duplicate posts to
people by doing a Reply to All which will probably send a copy of your
reply to _both_ the list and the original poster.  I think that this is
a common point of confusion.  All in this context doesn't mean all
the list subscribers, but all the addresses in the headers.

As far as editing, top posting, bottom posting, etc. it's just a matter
of using good sense.  All communication should get as much meaning into
its context as possible, with as little noise as possible.  So as Carl
said, pull out extra footers and everything else that's not relevant to
the immediate focus of the conversation.  If you can read your own post,
and it makes good sense and gets your point across, as concisely as
possible, it doesn't matter what you cut or leave, or if you top post or
bottom post.

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Re: [Mailman-Users] duplicates

2015-03-19 Thread Mark Sapiro
On 3/19/2015 3:22 PM, Marco Stoecker wrote:
 
 Ahh, just found Mailman's log file folder:
 smtp-failure log is empty for yesterday but
 smtp log shows the following:
 Mar 18 22:17:05 2015 (2590) 5509eb1c.8050...@domain.de smtp to listA
 for 3 recips, completed in 13.036 seconds
 Mar 18 22:17:16 2015 (2590) 5509eb1c.8050...@domain.de smtp to listB
 for 14 recips, completed in 10.842 seconds
 Mar 18 22:17:17 2015 (2590) 5509eb1c.8050...@domain.de smtp to listC
 for 3 recips, completed in 1.194 seconds
 Mar 18 22:17:21 2015 (2590) 5509eb1c.8050...@domain.de smtp to listD
 for 13 recips, completed in 3.942 seconds
 Mar 18 22:17:24 2015 (2590) 5509eb1c.8050...@domain.de smtp to listE
 for 6 recips, completed in 2.504 seconds
 Mar 18 22:17:25 2015 (2590) 5509eb1c.8050...@domain.de smtp to listC
 for 3 recips, completed in 1.198 seconds
 Mar 18 22:17:29 2015 (2590) 5509eb1c.8050...@domain.de smtp to listB
 for 14 recips, completed in 3.784 seconds
 Mar 18 22:17:33 2015 (2590) 5509eb1c.8050...@domain.de smtp to listD
 for 13 recips, completed in 3.946 seconds
 Mar 18 22:17:35 2015 (2590) 5509eb1c.8050...@domain.de smtp to listE
 for 6 recips, completed in 2.515 seconds
 Mar 18 22:17:38 2015 (2590) 5509eb1c.8050...@domain.de smtp to listA
 for 3 recips, completed in 2.905 seconds
 
 This ist the time I sent that e-mail to 5 lists (the announcement that
 the Mailman server is up and running and for future use) and it seems
 to me, that it was sent 2 times to each list, wasn't it?


Yes, but if the post was sent twice to each list, the Received: headers
of the two posts you received must differ in detail.

Anyway, look at the MTA log and see if there were two deliveries of the
post to each Mailman list at around 22:17.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan



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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Mark Sapiro
On 03/19/2015 04:50 PM, Peter Shute wrote:
 Lindsay Haisley wrote:
 
 It is polite, though, to make sure you're not sending 
 duplicate posts to people by doing a Reply to All which 
 will probably send a copy of your reply to _both_ the list 
 and the original poster.  I think that this is a common point 
 of confusion.  All in this context doesn't mean all the 
 list subscribers, but all the addresses in the headers.
 
 In all the mail clients I use, I get a choice of Reply, which for this list 
 will reply only to the original sender, or Reply All, which sends it to the 
 original sender and the list. If I want to reply just to the list, I have to 
 hit Reply All and then delete the original sender's address. I usually don't 
 bother, and I assumed most people don't. Has that been annoying people? I 
 thought mailman was smart enough not to send another copy to people in the Cc 
 list.


On Mailman lists at least it is a user option to receive or not receive
two copies of list posts in which they are also directly addressed.
Thus, I feel it is never necessary to remove the poster's address from a
'reply all'. In fact there is at least one good reason not to. Namely,
the poster might be a digest member or even on some lists, a non-member,
and 'reply all' gets them a copy now as opposed to in the next digest or
never.

That said, I tend to use 'reply list' when it's available.

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Re: [Mailman-Users] duplicates

2015-03-19 Thread Marco Stoecker
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Hash: SHA1

On 03/19/2015 08:32 PM, Mark Sapiro wrote:
 On 03/19/2015 11:31 AM, Marco Stoecker wrote:
 On 03/19/2015 05:22 PM, Mark Sapiro wrote:
 On 03/18/2015 02:46 PM, Marco Stoecker wrote:
 
 I have Mailman up and running. I just sent an e-mail to 5
 lists and the e-mail came duplicated to the recipients. I
 checked the header and the only difference is the following:
 
 1. Header: X-Spam-Status: No, score=-1.5 required=5.0 
 tests=BAYES_00 autolearn=unavailable version=3.3.1
 
 2. Header: X-Spam-Status: No, score=-1.5 required=5.0 
 tests=BAYES_00 autolearn=ham version=3.3.1
 
 
 OK. So there was only one duplicate, yes? And that duplication
 occurred prior to the spam filtering that added the above header so
 presumably it wasn't caused by filtering rules in your MUA.

One duplicate I got and another one my wife got.

 
 
 Indeed, I looked only to the headers I recieved 
 (Iceweasel-View-Message Source). Even now I checked those
 header my wife got, because she and I are in different lists, but
 received duplicates. Her headers seems identical.
 
 
 Are all the Received: headers identical including Queue IDs and
 time stamps? If so, the duplication must have occurred late in the
 delivery chain.
 
 But in this dedicated case I wrote to 5 lists where the members
 are disjunct and my wife, and I got duplicates. I don't know why
 :-S
 
 I assumed that the others got duplicates too, but I have to
 proof.
 
 
 It difficult to say what's happening here without seeing the MTA
 logs from the various servers where duplication might have
 occurred, but unless there are entries in Mailman's smtp-failure
 log on the Mailman server, it is very unlikely that Mailman sent
 duplicates.

I got the section out of mail.log from the server during the time, it
occured. But where do I find the smtp-failure log file?

 
 
 
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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Peter Shute
Lindsay Haisley wrote:

 It is polite, though, to make sure you're not sending 
 duplicate posts to people by doing a Reply to All which 
 will probably send a copy of your reply to _both_ the list 
 and the original poster.  I think that this is a common point 
 of confusion.  All in this context doesn't mean all the 
 list subscribers, but all the addresses in the headers.

In all the mail clients I use, I get a choice of Reply, which for this list 
will reply only to the original sender, or Reply All, which sends it to the 
original sender and the list. If I want to reply just to the list, I have to 
hit Reply All and then delete the original sender's address. I usually don't 
bother, and I assumed most people don't. Has that been annoying people? I 
thought mailman was smart enough not to send another copy to people in the Cc 
list.
 
 As far as editing, top posting, bottom posting, etc. it's 
 just a matter of using good sense.  All communication should 
 get as much meaning into its context as possible, with as 
 little noise as possible.  So as Carl said, pull out extra 
 footers and everything else that's not relevant to the 
 immediate focus of the conversation.  If you can read your 
 own post, and it makes good sense and gets your point across, 
 as concisely as possible, it doesn't matter what you cut or 
 leave, or if you top post or bottom post.

I think people are generally limited by whatever their mail client will 
support. Outlook likes to set you up for top posting. I've only managed to get 
my Outlook to generate the  quote indicators by telling it to open my mail in 
Plain Text format, and I edited the Original Message headers to the simple 
form above manually. I don't like to interquote in a section claiming to be 
Original Message because to me that implies it's been left intact.

When I had a Blackberry, I had no choice by to top quote. The quoted material 
is either there or not there on a Blackberry, it can't be edited. Now I have an 
iPhone, I can edit the message and the header is acceptable for interquoting.

We often see messages here that have replies alternating between top and bottom 
quoting, which can be very confusing, but often people have little choice.

I agree with the other reply that said people are tending towards top quoting 
more and more. Many people simply top quote as encouraged by their mail client, 
and haven't considered that there's any other way. Often people only read the 
reply above the start of the quoted material, and ignore interquoted material 
anyway!

Peter Shute
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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Andrew Stuart
Seems like there are various approaches and opinions.

Is it practical to come up with a very short list of instructions for 
non-highly-technical end users to give them so hints and confidence to get 
started using a list?

Thinking a clerk in the accounts department at large-corporation-X has been 
subscribed to the list annualrep...@list.bigcorp.example.com

How can we support them in rapidly becoming confident enough to post and use 
the list?

as

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Stephen J. Turnbull
Andrew Stuart writes:

  For example I’m still not really clear on which field the list
  address should go into,

To or CC.  Most Mailman lists will refuse to accept mail BCC'd to the
list.

  and does it matter what other addresses go into to and cc fields.

It doesn't matter for mechanical purposes.  To, CC, and BCC are all
routed the same way (using RCPT TO aka envelope recipient at the
SMTP level), and To and CC are handled the same way by almost all
receiving MUAs (BCC is, of course, as invisible to the receiving MUA
as it is to the human).

So To is your target, and CC is the innocent bystander, and BCC are
the sniggerers in the peanut gallery, as always.


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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread David Andrews

At 07:45 PM 3/19/2015, Mark Sapiro wrote:

On 03/19/2015 02:53 PM, Barry Warsaw wrote:

 As the article mentions, there are enough different styles in 
widespread use

 that it's best to conform to the norms of the community.  My own feeling is
 that interleaved-with-trimming is the most conducive to mailing list
 discussions.


+1

Although, I have fought and lost the battles with my cycling club list
members.

On our main discussion list, digests are virtually unreadable at times
because it is nearly impossible to find the original material in the
multiple quotes of quotes of quotes, and similarly for archives.

And some people on the list continue to insist that they like top
posting with full quoting because they only have to read the latest post
in a thread (albeit from the bottom up), even though it's been pointed
out to them multiple times that threads are trees and even if everyone
quotes everything, any particular leaf only contains the posts on that
branch.

Top posting with full quoting is also encouraged by MUAs like Gmail's
web client that hide the quoted material unless you ask for it.

I do understand that in some business situations (contract negotiations,
attorney/client communication and the like), it is useful and pretty
much demanded that each message contain the full transcript of what went
before, but this has no place on an email discussion list.

This is a major hot-button issue for me, The above is only scratching
the surface.



Everyone should remember that your needs are not necessarily the same 
as others.  I run some 250 lists that primarily cater to blind 
persons, and top posting is the norm.  While we can sort it all out, 
despite quoting style, top posting is the easiest in most 
situations.  There is no one right, or wrong way.





David Andrews and long white cane Harry.
E-Mail:  dandr...@visi.com or david.andr...@nfbnet.org

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Stephen J. Turnbull
Barry Warsaw writes:

  This is an interesting question for me because I think the
  netiquette rules I've been using for decades may be changing.

http://turnbull.sk.tsukuba.ac.jp/Teach/IntroSES/socsys.html

Yes-Virginia-economics-can-be-useful-ly y'rs,
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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Peter Shute
Andrew Stuart wrote:

 Is it practical to come up with a very short list of 
 instructions for non-highly-technical end users to give them 
 so hints and confidence to get started using a list?
 
 Thinking a clerk in the accounts department at 
 large-corporation-X has been subscribed to the list 
 annualrep...@list.bigcorp.example.com
 
 How can we support them in rapidly becoming confident enough 
 to post and use the list?

Maybe you could put some examples on a web page of what you consider to be 
desirable quoting practices, in the hope that new users might take up those 
practices and encourage older users to conform. But if they're using the same 
email client they use for their other day to day email, they'll most likely 
just do what they've always done. And it's one thing to berate users of some 
obsure special interest mailing list for their quoting practices, it's another 
thing if it's your boss.

I think the best you can usually hope for is that some of them will trim the 
quotes occasionally. In the end, unless the discussion gets very complicated, 
it usually doesn't really matter as far as people being able to understand 
messages is concerned. Lots of repeated quoting can make messages big though.

Peter Shute
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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Stephen J. Turnbull
Lindsay Haisley writes:

  As far as editing, top posting, bottom posting, etc. it's just a matter
  of using good sense.

But there's one aspect of good sense you left out, namely When in
Rome  This list strongly prefers interlinear posting (posting
below the relevant paragraph) if you reply to more than one point at a
time.

Other lists equally strongly prefer top-posting.

I don't know of anybody who prefers bottom-posting (and it's a bad
idea to use that term as I've seen newbies instructed to bottom-post
do exactly that, leaving 50 lines of original text and adding two
lines at the bottom).

Which is used does matter, as (1) it's easier to find the new text if
everybody does it the same and (2) I at least make far fewer the post
has no new content errors with posts that follow the list convention
than those that don't.
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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Mark Sapiro
On 03/19/2015 06:15 PM, Richard Damon wrote:

 Another reason that I have been told by some people that they want
 people to top post is that their client will show in the message list a
 summary of the first line of the message, and they want that to be the
 new content to see if it is worth reading, as opposed to the quote of
 the message they have already decided to read or not. (of course, the
 answer is that it would be better if the client showed the first
 non-quote line if possible).


And K9 mail on my android phone does exactly that.

-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Carl Zwanzig

On 3/19/2015 6:59 PM, David Andrews wrote:


Everyone should remember that your needs are not necessarily the same as
others.  I run some 250 lists that primarily cater to blind persons, and top
posting is the norm.


And for those lists, it's accepted practice because it works for them. Most 
of the lists I'm on highly discourage top-posting, which works well for 
their readers. (I observe that the message I'm replying to was entire 
bottom-posted.)



While we can sort it all out, despite quoting style,
top posting is the easiest in most situations.


Not sure what you mean about quoting there as top-posting pretty much 
dictates the quoting style- everything from previous messages is below the 
new material; it's simply a matter of how much you remove. So even based 
solely on the comments on this list, I think you'll find that top-posting is 
not the easiest. Well, maybe easiest (laziest?) in the sense of 
effort, but not best or most useful or easiest to follow.


And for forestall the arguments about not trimming messages- sure, memory is 
cheaper now, comm lines are faster, drives are bigger, most people use GUI 
mail readers, but that's no reason to cart around sometimes thousands of 
no-longer-relevant verbiage. Especially when adding a two-line comment...


Anyway, YMMV, mine does.

z!

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Richard Damon

On 3/19/15 5:53 PM, Barry Warsaw wrote:

What I've found interesting is that some of my correspondents (off-list)
actually *want* top posting, and find anything else confusing.  I think I
understand why in at least some cases; Apple Mail top posts by default, and
some folks just don't like to go digging around in the email to find the
answer they're looking for.  I've actually tried to accommodate that when
sending email to them.

Cheers,
-Barry
Another reason that I have been told by some people that they want 
people to top post is that their client will show in the message list a 
summary of the first line of the message, and they want that to be the 
new content to see if it is worth reading, as opposed to the quote of 
the message they have already decided to read or not. (of course, the 
answer is that it would be better if the client showed the first 
non-quote line if possible).


--
Richard Damon

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Peter Shute
Carl Zwanzig wrote:

  I agree with the other reply that said people are tending 
 towards top 
  quoting more and more. Many people simply top quote as 
 encouraged by 
  their mail client, and haven't considered that there's any 
 other way.
 
 Do you mean where the new content is at the start of the 
 message (usually called top-posting) or where the 
 quoted/original material is at the start (usually 
 bottom-posting or inter-posting)?

Yes, I meant top-posting, not top-quoting. I've probably been using that wrong 
terminology for years.

Peter Shute
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Re: [Mailman-Users] duplicates

2015-03-19 Thread Mark Sapiro
On 03/19/2015 11:31 AM, Marco Stoecker wrote:
 On 03/19/2015 05:22 PM, Mark Sapiro wrote:
 On 03/18/2015 02:46 PM, Marco Stoecker wrote:

 I have Mailman up and running. I just sent an e-mail to 5 lists
 and the e-mail came duplicated to the recipients. I checked the
 header and the only difference is the following:

 1. Header: X-Spam-Status: No, score=-1.5 required=5.0
 tests=BAYES_00 autolearn=unavailable version=3.3.1

 2. Header: X-Spam-Status: No, score=-1.5 required=5.0
 tests=BAYES_00 autolearn=ham version=3.3.1


OK. So there was only one duplicate, yes? And that duplication occurred
prior to the spam filtering that added the above header so presumably it
wasn't caused by filtering rules in your MUA.


 Indeed, I looked only to the headers I recieved
 (Iceweasel-View-Message Source). Even now I checked those header my
 wife got, because she and I are in different lists, but received
 duplicates. Her headers seems identical.


Are all the Received: headers identical including Queue IDs and time
stamps? If so, the duplication must have occurred late in the delivery
chain.

 But in this dedicated case I wrote to 5 lists where the members are
 disjunct and my wife, and I got duplicates. I don't know why :-S
 
 I assumed that the others got duplicates too, but I have to proof.


It difficult to say what's happening here without seeing the MTA logs
from the various servers where duplication might have occurred, but
unless there are entries in Mailman's smtp-failure log on the Mailman
server, it is very unlikely that Mailman sent duplicates.

-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan



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Re: [Mailman-Users] duplicates

2015-03-19 Thread Marco Stoecker
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

On 03/19/2015 05:22 PM, Mark Sapiro wrote:
 On 03/18/2015 02:46 PM, Marco Stoecker wrote:
 
 I have Mailman up and running. I just sent an e-mail to 5 lists
 and the e-mail came duplicated to the recipients. I checked the
 header and the only difference is the following:
 
 1. Header: X-Spam-Status: No, score=-1.5 required=5.0
 tests=BAYES_00 autolearn=unavailable version=3.3.1
 
 2. Header: X-Spam-Status: No, score=-1.5 required=5.0
 tests=BAYES_00 autolearn=ham version=3.3.1
 
 
 I'm confused. Are you looking at all the headers or just those your
 MUA shows you by default?

Indeed, I looked only to the headers I recieved
(Iceweasel-View-Message Source). Even now I checked those header my
wife got, because she and I are in different lists, but received
duplicates. Her headers seems identical.
 
 If you look at all the headers, at a minimum, some Received:
 headers and Mailman's X-BeenThere: header should be different.
 
 
 How can a avoid duplicates in future? What is the reason?
 
 
 Normally, if you cross post to 5 lists, people who are members of
 more than one of the lists will receive a copy of the post from
 each of the lists of which they are members.
 
 The only way to avoid this is by using the Non-digest options - 
 regular_exclude_lists feature. For example, if you regularly post
 a single post to list1, list2, list3, list4 and list5, you could
 put list2, list3, list4 and list5 in list1's regular_exclude_lists,
 and put list3, list4 and list5 in list2's regular_exclude_lists,
 and put list4 and list5 in list3's regular_exclude_lists and
 finally put list5 in list4's regular_exclude_lists.
 
 Then if a post is addressed to all 5 lists, anyone who is a member
 of list2, list3, list4 or list5 will not receive the post from
 list1 and anyone who is a member of list3, list4 or list5 will not
 receive the post from list2 and so on. See the (Details for
 regular_exclude_lists) link for more info.

This hint is very useful to me as I have more lists with members that
are in more than one list.

But in this dedicated case I wrote to 5 lists where the members are
disjunct and my wife, and I got duplicates. I don't know why :-S

I assumed that the others got duplicates too, but I have to proof.

BR
Marco
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[Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Andrew Stuart
When I reply to a message on a mailing list, what is the “right” way to do it?

Should I be deleting previous thread text from my response?

Should I be adding anything in?

Is there some general ideas for the “right” way to reply to a message on a list?

as

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Re: [Mailman-Users] The right way to reply to a mailing list

2015-03-19 Thread Barry Warsaw
On Mar 20, 2015, at 08:19 AM, Andrew Stuart wrote:

When I reply to a message on a mailing list, what is the “right” way to do it?
Should I be deleting previous thread text from my response?
Should I be adding anything in?

Of course, Wikipedia is the font of all human knowledge and truth:

http://en.wikipedia.org/wiki/Top_post

This is an interesting question for me because I think the netiquette rules
I've been using for decades may be changing.

I've always found it proper and useful to include the quoted material of the
original message, but trim the quotes to just the bit you are responding to.
I'd call this interleaved-with-trimming.

Top posting has always been a serious breach of netiquette.

What I've found interesting is that some of my correspondents (off-list)
actually *want* top posting, and find anything else confusing.  I think I
understand why in at least some cases; Apple Mail top posts by default, and
some folks just don't like to go digging around in the email to find the
answer they're looking for.  I've actually tried to accommodate that when
sending email to them.

I see more and more mailing list and group emails not doing any trimming.  I
find that incredibly hard to parse because if they *are* interleaving
responses, you have to hunt through a huge amount of text.  To make things
worse, almost the entire conversation is retained so responses to responses to
responses just clutter things up and make more noise.  I wonder if webmail
u/is like gmail (which I don't use) encourage this style.

And don't get me started on HTML-only email or some reply styles that make no
distinction between the quoted original text and the reply.  I can barely read
those.

As the article mentions, there are enough different styles in widespread use
that it's best to conform to the norms of the community.  My own feeling is
that interleaved-with-trimming is the most conducive to mailing list
discussions.

Cheers,
-Barry
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Re: [Mailman-Users] duplicates

2015-03-19 Thread Mark Sapiro
On 03/18/2015 02:46 PM, Marco Stoecker wrote:
 
 I have Mailman up and running. I just sent an e-mail to 5 lists and
 the e-mail came duplicated to the recipients. I checked the header and
 the only difference is the following:
 
 1. Header:
 X-Spam-Status: No, score=-1.5 required=5.0 tests=BAYES_00
 autolearn=unavailable version=3.3.1
 
 2. Header:
 X-Spam-Status: No, score=-1.5 required=5.0 tests=BAYES_00
 autolearn=ham version=3.3.1


I'm confused. Are you looking at all the headers or just those your MUA
shows you by default?

If you look at all the headers, at a minimum, some Received: headers and
Mailman's X-BeenThere: header should be different.


 How can a avoid duplicates in future? What is the reason?


Normally, if you cross post to 5 lists, people who are members of more
than one of the lists will receive a copy of the post from each of the
lists of which they are members.

The only way to avoid this is by using the Non-digest options -
regular_exclude_lists feature. For example, if you regularly post a
single post to list1, list2, list3, list4 and list5, you could put
list2, list3, list4 and list5 in list1's regular_exclude_lists, and put
list3, list4 and list5 in list2's regular_exclude_lists, and put list4
and list5 in list3's regular_exclude_lists and finally put list5 in
list4's regular_exclude_lists.

Then if a post is addressed to all 5 lists, anyone who is a member of
list2, list3, list4 or list5 will not receive the post from list1 and
anyone who is a member of list3, list4 or list5 will not receive the
post from list2 and so on. See the (Details for regular_exclude_lists)
link for more info.

-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan



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[Mailman-Users] duplicates

2015-03-19 Thread Marco Stoecker
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Hi,

I have Mailman up and running. I just sent an e-mail to 5 lists and
the e-mail came duplicated to the recipients. I checked the header and
the only difference is the following:

1. Header:
X-Spam-Status: No, score=-1.5 required=5.0 tests=BAYES_00
autolearn=unavailable version=3.3.1

2. Header:
X-Spam-Status: No, score=-1.5 required=5.0 tests=BAYES_00
autolearn=ham version=3.3.1

How can a avoid duplicates in future? What is the reason?

BR
Marco
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