Re: [Mailman-Users] No archive files but 2 lists taking up 50MB in cPanel?

2019-10-03 Thread Stephen J. Turnbull 
Tom Corcoran writes:

 > *But*, the mystery for me is if archives are turned off how are the
 > attachments saved. Is there another setting? If not, surely one
 > should be added so this unnecessary support request is not needed?

Mailman has a facility for saving attachments so that (1) space usage
on multiuser systems can be reduced and (2) users have to take
explicit action to retrieve "dangerous" file types (.exe, for
example).  This feature is controlled by the "Nondigest options" ->
"Scrub Nondigest" option.  (I don't know how this affects digests; I
suppose it controls them too but this is undocumented AFAICS.)

If you want them discarded "with extreme prejudice", then I believe
this option should be set to "No" (which is counterintuitive, I guess)
and use the "Content Filtering" options to either remove and discard
content types you don't want, or pass only those types you do want,
and discard the rest.

Steve

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Re: [Mailman-Users] No archive files but 2 lists taking up 50MB in cPanel?

2019-10-03 Thread Brian Carpenter 

On 10/3/19 1:21 PM, Tom Corcoran wrote:

Thanks Brian!

That's great to have that confirmed :-)

*But*, the mystery for me is if archives are turned off how are the
attachments saved. Is there another setting? If not, surely one should be
added so this unnecessary support request is not needed?

I may have done my isp a disservice. I had a separate request (no resolved)
re mailman auto discarding and I think that was the one the were pointing
me elsewhere for.


On Thu, 3 Oct 2019 at 18:09, Brian Carpenter  wrote:


Hi Tom,

I have provided Mailman hosting via cPanel for many years now. I
apologize for not responding earlier to your request. I know exactly
what is taking up that space: attachments. Mailman takes message
attachments and stores them in an attachment directory that is part of
the Mailman file structure. This directory cannot be access via a normal
cPanel user. It requires root access. We have clients who from time to
time ask us to reduce their disk usage by clearing out their attachment
directory which we are happy to do.

Personally I would like invite you to check us out at https://emwd.com
as I think your host did you wrong when they said they would not support
a 3rd party. If they are a cPanel host then Mailman is part of cPanel
and therefore should be supported.

Attachments still accumulate even with archiving turned off. I believe 
you have to enable content filtering to filter them out.


Your host still should have purged those attachments for you.

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Brian Carpenter
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Re: [Mailman-Users] No archive files but 2 lists taking up 50MB in cPanel?

2019-10-03 Thread Tom Corcoran 
Thanks Brian!

That's great to have that confirmed :-)

*But*, the mystery for me is if archives are turned off how are the
attachments saved. Is there another setting? If not, surely one should be
added so this unnecessary support request is not needed?

I may have done my isp a disservice. I had a separate request (no resolved)
re mailman auto discarding and I think that was the one the were pointing
me elsewhere for.


On Thu, 3 Oct 2019 at 18:09, Brian Carpenter  wrote:

> Hi Tom,
>
> I have provided Mailman hosting via cPanel for many years now. I
> apologize for not responding earlier to your request. I know exactly
> what is taking up that space: attachments. Mailman takes message
> attachments and stores them in an attachment directory that is part of
> the Mailman file structure. This directory cannot be access via a normal
> cPanel user. It requires root access. We have clients who from time to
> time ask us to reduce their disk usage by clearing out their attachment
> directory which we are happy to do.
>
> Personally I would like invite you to check us out at https://emwd.com
> as I think your host did you wrong when they said they would not support
> a 3rd party. If they are a cPanel host then Mailman is part of cPanel
> and therefore should be supported.
>
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Re: [Mailman-Users] No archive files but 2 lists taking up 50MB in cPanel?

2019-10-03 Thread Brian Carpenter 

On 10/3/19 12:07 PM, Bryan Teague wrote:

Tom,

It isn’t that Mark is being unhelpful, it is that cpanel doess some … odd 
things with the packages that they bring into their ecosystem.  Most of the 
people on the mailman list are system admins, or at the very least, people who 
have command line access to the servers that run their mailman installations.

When I was running mailman lists through cPanel,  I found the cpanel forums to 
be  a great help, along with the documentation and information found on the 
support site for cpanel.  (Both of those links are contained in the second 
paragraph of the page for your convenience I included them here)

http://forums.cpanel.net/ 

http://support.cpanel.net/ 

As to your specific problem of the private archives this is what I found when I 
looked at one of my cpanel installations:

https://documentation.cpanel.net/display/82Docs/Mailing+Lists
https://documentation.cpanel.net/display/82Docs/Archive

Hope this helps to clarify the issues for you.

Bryan Teague
Senior Web Administrator,
Library and Web Services
Information Technology Services
Maher Hall 196
5998 Alcalá Park
San Diego, CA 92110-2492
Work: 619.260.7842
Cell: 619.321.7288
bry...@sandiego.edu‌


On Oct 3, 2019, at 8:47 AM, Tom Corcoran  wrote:

I came to this group as my isp said they would not support a 3rd party.

I'm confused, Mark. I printed out the link you sent me but I was
dumbfounded when I read through it now that there was nothing about
clearing out the 50MB and an unhelpful page more or less telling people to
leave the group alone :-(

Would someone on this group willing to try and help me retrieve my precious
50MB?

Thanks!

On Tue, 1 Oct 2019 at 19:30, Mark Sapiro  wrote:


On 10/1/19 8:17 AM, Tom Corcoran wrote:

I don't have command line access to my cPanel - just FileManager.

How do I find out what these 50+MB are being used for and how do  I

recover

the 50+MB?

See the FAQ at .



Hi Tom,

I have provided Mailman hosting via cPanel for many years now. I 
apologize for not responding earlier to your request. I know exactly 
what is taking up that space: attachments. Mailman takes message 
attachments and stores them in an attachment directory that is part of 
the Mailman file structure. This directory cannot be access via a normal 
cPanel user. It requires root access. We have clients who from time to 
time ask us to reduce their disk usage by clearing out their attachment 
directory which we are happy to do.


Personally I would like invite you to check us out at https://emwd.com 
as I think your host did you wrong when they said they would not support 
a 3rd party. If they are a cPanel host then Mailman is part of cPanel 
and therefore should be supported.


--
Please let me know if you need further assistance.

Thank you for your business. We appreciate our clients.
Brian Carpenter
EMWD.com

--
EMWD's Knowledgebase:
https://clientarea.emwd.com/index.php/knowledgebase

EMWD's Community Forums
http://discourse.emwd.com/

--
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Re: [Mailman-Users] No archive files but 2 lists taking up 50MB in cPanel?

2019-10-03 Thread Bryan Teague 
Tom, 

It isn’t that Mark is being unhelpful, it is that cpanel doess some … odd 
things with the packages that they bring into their ecosystem.  Most of the 
people on the mailman list are system admins, or at the very least, people who 
have command line access to the servers that run their mailman installations. 

When I was running mailman lists through cPanel,  I found the cpanel forums to 
be  a great help, along with the documentation and information found on the 
support site for cpanel.  (Both of those links are contained in the second 
paragraph of the page for your convenience I included them here) 

http://forums.cpanel.net/ 

http://support.cpanel.net/ 

As to your specific problem of the private archives this is what I found when I 
looked at one of my cpanel installations: 

https://documentation.cpanel.net/display/82Docs/Mailing+Lists
https://documentation.cpanel.net/display/82Docs/Archive

Hope this helps to clarify the issues for you.  

Bryan Teague
Senior Web Administrator, 
Library and Web Services
Information Technology Services
Maher Hall 196
5998 Alcalá Park
San Diego, CA 92110-2492
Work: 619.260.7842
Cell: 619.321.7288
bry...@sandiego.edu‌

> On Oct 3, 2019, at 8:47 AM, Tom Corcoran  wrote:
> 
> I came to this group as my isp said they would not support a 3rd party.
> 
> I'm confused, Mark. I printed out the link you sent me but I was
> dumbfounded when I read through it now that there was nothing about
> clearing out the 50MB and an unhelpful page more or less telling people to
> leave the group alone :-(
> 
> Would someone on this group willing to try and help me retrieve my precious
> 50MB?
> 
> Thanks!
> 
> On Tue, 1 Oct 2019 at 19:30, Mark Sapiro  wrote:
> 
>> On 10/1/19 8:17 AM, Tom Corcoran wrote:
>>> 
>>> I don't have command line access to my cPanel - just FileManager.
>>> 
>>> How do I find out what these 50+MB are being used for and how do  I
>> recover
>>> the 50+MB?
>> 
>> See the FAQ at .
>> 
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> https://mail.python.org/mailman/listinfo/mailman-users
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Re: [Mailman-Users] No archive files but 2 lists taking up 50MB in cPanel?

2019-10-03 Thread Tom Corcoran 
 I came to this group as my isp said they would not support a 3rd party.

I'm confused, Mark. I printed out the link you sent me but I was
dumbfounded when I read through it now that there was nothing about
clearing out the 50MB and an unhelpful page more or less telling people to
leave the group alone :-(

Would someone on this group willing to try and help me retrieve my precious
50MB?

Thanks!

On Tue, 1 Oct 2019 at 19:30, Mark Sapiro  wrote:

> On 10/1/19 8:17 AM, Tom Corcoran wrote:
> >
> > I don't have command line access to my cPanel - just FileManager.
> >
> > How do I find out what these 50+MB are being used for and how do  I
> recover
> > the 50+MB?
>
> See the FAQ at .
>
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Re: [Mailman-Users] How to stop auto discarding when whitelisted and automatic discarding set to 0?

2019-10-03 Thread Tom Corcoran 
Thanks, Mark. I'm unsure how I missed the moderation for so long as
anything due shows on the first page always.

btw, I read the faq page and I do not have a notion what it is saying! I
guess it's a faq page for someone in the loop. I'm unsure why it could not
have the simple explanation you gave regarding the message still needed to
be moderated.

On Tue, 1 Oct 2019 at 20:05, Mark Sapiro  wrote:

> On 10/1/19 11:45 AM, Mark Sapiro wrote:
> >
> > For a list of possible reasons for this, see
> > .
>
>
> This has now been summarized in a new FAQ at
> .
>
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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