[Mailman-Users] Welcome E-mail Reply To

2022-09-14 Thread Stephen J. Turnbull
Omri Kalinsky writes:

 >      Problem #1:
 >      One of my friends (who isn't tech savvy and doesn't read 
 > directions) was my guinea pig and successfully joined. The problem is he 
 > tried to send his first e-mail to the list by simply replying to the 
 > welcome e-mail, so he e-mailed my-list-requ...@mailmanlists.org and not 
 > my-l...@mailmanlists.org. Wouldn't surprise me if others do the same 
 > thing. Is there any option to change the address the welcome e-mail 
 > comes from?

No, there is no such option.

This situation embarrasses or annoys one subscriber.  If you arranged
for the reply to go to the list, as he expected, it would go out to
the entire list, under a confusing "Welcome to the list" subject, and
would possibly induce a chain of "why am I getting 'welcome to the
list' messages now?" replies.  Mark Dale's suggestion of adding the
"how to post" message at the top is the best idea I know of.  Most
modern mail clients will turn the address into a clickable link, as
well.

 >      The other has to do with the replying and the "nodupes" feature. So 
 > first, I am trying to keep the list as collaborative as possible and 
 > have people replying to messages to the whole list and not to the 
 > original sender. first_strip_reply_to is on, reply_goes_to_list is set 
 > to "This list" and from_is_list is set to "Munge From".
[...]
 >      I couldn't find any combination of first_strip_reply_to, 
 > reply_goes_to_list and from_is_list to make this problem go away

There isn't one in Mailman, except anonymous list.  The problem is
that anyone can pretend to be Bob simply by setting their display name
to Bob.  Then the mailing list strips the address which might be
completely unrelated to Bob, and only an email expert can detect the
spoof.  We judged this to be a bigger problem, as it violates the
usual expectations of subscribers.[1]

To get the behavior you want from Mailman, you'll need to patch the
code.  As Mailman 2 is end of life we won't be patching and releasing
such a feature ourselves.

 > and keep everyone on the list regardless of reply or reply all.

Forum software is a better choice for this kind of channel.

Steve


Footnotes: 
[1]  We don't consider it an important problem on anonymous lists
because the presumption of and need for anonymity overcomes this
problem.

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[Mailman-Users] Welcome E-mail Reply To

2022-09-14 Thread Stephen J. Turnbull
Omri Kalinsky writes:

 >      So I just recently purchased a mailman 2.1.39 hosted list from 
 > mailmanlists.org.

Feel free to ask questions here, but we are volunteers and have
no connection that I know of to mailmanlists.org.  If you're paying
for support, you should get quicker support from the vendor.

I will take a look at the rest of the thread and if I have comments
I'll make them there.

Steve

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[Mailman-Users] Re: Welcome E-mail Reply To

2022-09-14 Thread Mark Dale via Mailman-Users
On Tue, 2022-08-30 at 22:34 -0500, Omri Kalinsky wrote:

> 
>  Problem #1:
>  One of my friends (who isn't tech savvy and doesn't read 
> directions) was my guinea pig and successfully joined. The problem is
> he 
> tried to send his first e-mail to the list by simply replying to the 
> welcome e-mail, so he e-mailed my-list-requ...@mailmanlists.org and
> not 
> my-l...@mailmanlists.org. Wouldn't surprise me if others do the same 
> thing. Is there any option to change the address the welcome e-mail 
> comes from? Is there any other good ways to mitigate this problem?



You could edit the text of the "Welcome email" and have an alert at the
top of the message with something like:

///
DO NOT reply to this email.
To post a message to the list, address it to my-l...@mailmanlists.org
///

See: General Options > 
Edit the public HTML pages and text files > 
Welcome email text file


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