[Mailman-Users] Re: AT&T RBL again

2021-03-30 Thread Keith Seyffarth

On 3/30/21 10:33 AM, Carl Zwanzig wrote:

On 3/30/2021 9:28 AM, Mark Sapiro wrote:

I had two servers blocked by ATT, fortunately not this one. They were
both DigitalOcean droplets,[...]


FWIW, a couple of my regular correspondents have said that DO generally 
does not have a great email reputation, and that they're moving lists to 
other platforms.


To back that up, a great deal of the spam hitting my servers that 
clients make me aware of is originating from DigitalOcean IPs.


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[Mailman-Users] Re: Fatal Bounces ONLY on ATT (Bellsouth).NET

2021-03-13 Thread Keith Seyffarth

On 3/13/21 11:51 AM, Mark Sapiro wrote:

On 3/13/21 10:33 AM, Brian Carpenter wrote:


Too date, AT&T has never
presented any evidence for their decision to block one our IP addresses.



My experience in dealing with blocks by ATT, Microsoft and other ISPs is
that they (eventually) remove the blocks, but never once have they
provided me with any evidence of the alleged problem email.


I have seen that as well, both with mailing lists and other emails. The 
best I can get from anyone there is, "we wouldn't have blocked it if 
there weren't an issue," but that doesn't tell me what the issue was (or 
is) so I can address the issue (assuming there actually was one). And 
even with my IP addresses set up in their tracking and reporting systems 
and affiliated with an administrative email address, I have never 
received any reports or warnings that something was about to happen. 
Instead I get complaints about bounces or non-delivery from my clients...


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[Mailman-Users] Re: mailman v2.x

2020-08-27 Thread Keith Seyffarth
Phil Stracchino  writes:

> On 2020-08-27 12:30, Mark Sapiro wrote:
>> I'm still not clear on what you (Jim) are really wanting to do. I may be
>> wrong on this, but I don't see any distros picking up new versions of
>> Mailman 2.1 unless they come from some 'official' source and so far, the
>> GNU-Mailman project is the only such source. I'm not even sure that any
>> distros are planning to package Mailman 2.1.34.
>
>
> Currently there is no active ebuild for mailman in Gentoo.  2.1.33 has
> been masked, there is no 2.1.34, and 3.3.0 and 3.3.1 exist but have not
> yet been marked stable or unmasked.  The process of stabilizing a
> mailman3 ebuild is ongoing and I've been monitoring it.

mailman-2.1.34 is avaialble from FreeBSD ports (and probably from pkg as
well). Mailman 3 isn't yet.

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[Mailman-Users] Re: mailman v2.x

2020-08-27 Thread Keith Seyffarth
> On 8/27/2020 9:54 AM, Phil Stracchino wrote:
>> Currently there is no active ebuild for mailman in Gentoo.  2.1.33 has
>> been masked, there is no 2.1.34, and 3.3.0 and 3.3.1 exist but have not
>> yet been marked stable or unmasked. 
>
> FWIW, FreeBSD 12.1-RELEASE amd64 has 2.1.34 in both the pkg repo and the 
> ports tree. I do not see a MM3 package but didn't look too closely.

I did try to look for MM3 and couldn't find it. I'm sure it's coming,
especially with FreeBSD expiring Python27 and security checks warning
about numerous other items relying on Python27.

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[Mailman-Users] Re: fixing URLs...

2020-08-05 Thread Keith Seyffarth


Mark Sapiro  writes:

> On 8/5/20 4:56 PM, Keith Seyffarth wrote:
>> 
>> I believe the command that needs to be run to correct this is:
>>  $prefix/bin/withlist -l -r fix_url listname -u list_web_domain
>> which I found at
>> https://wiki.list.org/DOC/4.27%20Securing%20Mailman%27s%20web%20GUI%20by%20using%20Secure%20HTTP-SSL%20%28HTTPS%29?action=show&redirect=DOC%2F4.27+Securing+Mailman%27s+web+GUI+by+using+Secure+HTTP-SSL
>
>
> A possibly more relevant FAQ article for this is
> <https://wiki.list.org/x/4030616>.
>
>
>> I have been able to figure out what "prefix" is on this server, but what
>> is the format for "list_web_domain?" Is is
>> http://lists.[clubs'sdomain].tld/ or is is just [club'sdomain].tld - or
>> is it something else?
>
>
> It's just club's domain, but more is required. In order for that to
> work, you need to have in Mailman/mm_cfg.py (in the same $prefix directory)
>
> add_virtualhost('club's_web_domain', 'club's_email_domain')
>
> Or perhaps
>
> DEFAULT_URL_HOST = 'club's_web_domain'
> DEFAULT_EMAIL_HOST = 'club's_email_domain'
> add_virtualhost(DEFAULT_URL_HOST, DEFAULT_EMAIL_HOST)
>
> Without that, fix_url will fix the web page links, but it may break the
> list's host_name - the name exposed on the list admin General Options as
> "Host name this list prefers for email."
>
> See <https://wiki.list.org/x/4030592>.
>
> This is important for example if the domains are different such as web
> domain is www.club.domain and the email domain is club.domain. If both
> web URL and email domains are the same, it doesn't matter and you can
> just run fix_url as above.
>
> Possibly, part of the underlying issue is changes being made in
> Mailman/Defaults.py rather than Mailman/mm_cfg.py. Defaults.py gets
> overwritten in an upgrade which is why changes should always be made as
> redefinitions in mm_cfg.py.

Thanks Mark. That was definitely helpful. The domain was in
add_virtualhost in the mm_cfg.py. Defaults.py had not been changed. I'm
not sure what had happened. But running
bin/withlist -l -r fix_url listname -u list_web_domain
with the name as it was entered in the add_virtualhost entry seems to
have fixed it.

Keith
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[Mailman-Users] fixing URLs...

2020-08-05 Thread Keith Seyffarth


I have a list for a community service club, and something happened on
the server (probably related to a container software upgrade) the end
result of which is that many URLs in the admin area, particularly for
the archives and for the form submission buttons, have changed from the
club's domain to the internal configuration name for the server. This
results in many links and buttons generating 404 errors for users...

I believe the command that needs to be run to correct this is:
 $prefix/bin/withlist -l -r fix_url listname -u list_web_domain
which I found at
https://wiki.list.org/DOC/4.27%20Securing%20Mailman%27s%20web%20GUI%20by%20using%20Secure%20HTTP-SSL%20%28HTTPS%29?action=show&redirect=DOC%2F4.27+Securing+Mailman%27s+web+GUI+by+using+Secure+HTTP-SSL


I have been able to figure out what "prefix" is on this server, but what
is the format for "list_web_domain?" Is is
http://lists.[clubs'sdomain].tld/ or is is just [club'sdomain].tld - or
is it something else?

Thanks,
Keith
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Re: [Mailman-Users] Best way to slow down all the spam to my lists?

2019-12-14 Thread Keith Seyffarth
Grant Taylor via Mailman-Users  writes:

> On 12/13/19 9:02 PM, Mark Sapiro wrote:
>> As postgrey learns, it will remember triplets (sender, sending IP, 
>> recipient) and not delay them and in addition will whitelist domains 
>> that retry successfully more than a few times.
>
> The bigger senders are doing things now (more than ever) that they 
> weren't doing 15+ years ago.  Now farms of servers will try to contact 
> you.  The message may first try from one IP, then from another IP, then 
> from a 3rd  It may eventually try from the same IP and make it through.
>
> I think most grey list solutions have an option to specify the network 
> (frequently configured a a /24) for the sending IP.  This significantly 
> helps with different servers in the same server farm trying to resend 
> messages.

Some greylisting solutions also allow you to whitelist a domain or
subdomain, but this can result in spammers spoofing that domain getting
through...

Keith


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Re: [Mailman-Users] Best way to slow down all the spam to my lists?

2019-12-14 Thread Keith Seyffarth
"Stephen J. Turnbull"  writes:

> Chromatest J. Pantsmaker writes:
>
>  > I had sent some test email from gmail and several hours later those
>  > test messages didn't pass.  Maybe I goofed something along the way.
>
> If the GMail address used to send is the same as the address
> subscribed to the test list, you won't see it because GMail
> deduplicates aggressively.  There is no way to fix this in GMail.  If
> you are testing from GMail you *must* use a separate address as the
> recipient.

Also, if you are testing greylisting from a GMail account, GMail tends
to retry messages from another random outgoing server, so it may take
considerable time before GMail happens to randomly pick an outgoing
server it has already used and greylisting can confirm the same message
from the same user at the same server... (It would be nice if GMail
would assign an outgoing message to one server and just retry from
there)

Keith

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Re: [Mailman-Users] held messages not visible in web interface

2019-02-04 Thread Keith Seyffarth
Chip Davis  writes:

> When this has happened to me, it was because the poster removed the 
> post on his own.  When a post is held for moderation, the sender gets 
> a note to that effect which includes a URL where they can go to cancel 
> the held post.
>
> At least, that's the way my Mailman instances work.  YMMV, of course.

I don't think that's the case in this case, Chip, as nearly all the
messages that have supposedly been held are spam, and I have yet to see
a spammer retract a message from any other list.

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[Mailman-Users] held messages not visible in web interface

2019-02-04 Thread Keith Seyffarth


I have run into an interesting issue on one of my several mailman
mailing lists.

Notifications are sent to the admins that there are messages being held
for moderation, but when you log in to the admin interface and go to
"Tend to pending moderator requests," there are no messages held.

This is on Mailman 2.1.15 on a PLESK server on CentOS.

Any idea what may be going on here, or how to make these messages
visible again?

Thanks,
Keith

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Re: [Mailman-Users] Automatic subscription based on e-mail subject

2019-01-31 Thread Keith Seyffarth
> All that would not be necessary if Mailman were smart enough. It
> already knows how to group e-mails by subject. It could make sure the
> participants 
> are all kept in the loop.

Except then you run into ethical issues and possible legal violations of
emailing people who have not opted-n to receive the email. Just posting
to a web forum does not automatically subscribe you to a thread, you
have to check that you want notifications - and before you can even get
to that point, you have to create an account so you can post. And, as
has been pointed out previously in this discussion, there is a
difference between mailing lists and web forums or bulletin boards...


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Re: [Mailman-Users] Mailman Migration

2018-10-06 Thread Keith Seyffarth


> We have a client who uses mailman on a plesk server. They are in the
> process of moving to a cpanel server but we have no experience with mailman
> and were wondering if anyone experienced devs could give us a quote to
> perform the migration for us? Please feel free to reach out with any
> questions.

First check to see what options you have from within cPanel, apparently
some cPanel implementations come with a migration or transfer tool which
is already set up to transfer sites from PLESK to cPanel. I haven't gone
this direction, but I have transferred from cPanel to PLESK or from older
versions of PLESK to newer versions of PLESK with the PLESK Migrate
tool...

If you don't have that option, you may want to check out
https://forums.cpanel.net/threads/migrating-account-from-plesk-to-cpanel.303772/
which appears to have information on a free transfer service...

Keith

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Re: [Mailman-Users] Sending Mail To List And Individual User

2018-10-04 Thread Keith Seyffarth
Tim Daneliuk  writes:

> I have a list, f...@bar.com.   lu...@splat.com is the administrator of that
> list and also a member of the list.   If someone sends a message to 
> f...@bar.com
> luser gets a copy as expected.  However, if someone send mail with both
> f...@bar.com and lu...@splat.com as recipients, only the direct message for
> luser shows up.  luser's copy of the list message never does.
>
> How do I change this so luser gets both the copy directed to him as well
> as the mailing list message?

In the site admin, go to the membership list.
Find lu...@splat.com and uncheck the check in the "not metoo" column.
Submit your changes.


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Re: [Mailman-Users] changing domains on Mailman implementation

2018-09-20 Thread Keith Seyffarth


Okay, so it took me long enough to get back to this (like, a month shy
of three years...). I am sure this will be of use to someone, maybe even
me in the future, so I wanted to make sure it was publicly documented
somewhere.

Anyway, to change the domain of a mailing list, when both domains are
hosted on the same server and the server is running PLESK Onyx:

1) In the PLESK admin, make sure that mailing lists are enabled for the
domain you are moving the mailing list to. This will add the
add_virtualhost line for the new domain to the mm_cfg.py file.

2) Go into the PSA database and update the MailLists table to change the
dom_id for the mailing list you are moving to the id of the new
subscription. This will take some looking around, or you can temporarily
create a dummy mailing list on the new domain so you can see what its
dom_id is.

3) run
/usr/lib/mailman/bin/withlist  -l -r fix_url listname 
--urlhost=the.new.web.domain

4) run
/usr/lib/mailman/bin/genaliases

5) In the PLESK admin, find the subscription you moved the mailing list
to, and go to Mail -> Mailing Lists
5)a) Click the name of the mailing list you just moved, uncheck the
"Switched On" checkbox, and click "OK."
5)b) Click on the name of the mailing list you just moved again, check
the "Switched On" checkbox, and click "OK."
This appears to reset the aliases and email addresses in the mail
configuration.

6) Restart your mail server (i.e. Postfix). This can either be done from
the PLESK services management window or from the command line.

7) Restart mailman from the command line with:
systemctl restart mailman

8) If you created a temporary mailing list before step 2, you can delete
that temporary mailing list now.



The mailing list should now be running on the new domain, and receiving
and relaying emails correctly.

Keith



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Re: [Mailman-Users] help setting up mailman

2018-09-19 Thread Keith Seyffarth
Matthew Draft  writes:

> Hi,
> I'm new to mailman and could use some advise as far as setting up a new
> listserv.  Do I need to rent server space to hold the list data?

Probably. You will need some form of hosting or you will need a
dedicated IP and your own server that you can manage and keep up all the
time. Getting set up with hosting is probably easier. Many web hosting
providers include Mailman as a part of their package, which may make
this even easier.

Do you currently have a web site and a domain that this mailing list
would be relevant to?

Keith

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Re: [Mailman-Users] members not receiving their own messages.

2018-08-22 Thread Keith Seyffarth
>>For gmail, this is the fix:
>>http://www.woodworth-ancestors.com/fix-gmail-problem-rootsweb/index.htm
>>
>>Users must do this.
>
>
> Are they screen shots or something??? I got nothing out of the link, 
> just separators and dashes.  I am blind and a screen reader user.

Yeah, it's screen shots of what to click on in the Google GMail
interface, with some instructions painted on the images.

What it does is instructs the user to create a rule to not mark email
that comes from the user as spam.

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Re: [Mailman-Users] Mailman not sending mail???

2018-04-19 Thread Keith Seyffarth
mailman-admin  writes:

> I had a died OutgoingRunner a couple of times.
> Check if all mailman processes are still running.
> If not restart mailman.

I run into this frequently on my CentOS machine. If mailman isn't
running and it won't restart, check the log files and wherever the PID
and lock files are being stored to make sure Mailman can write its
files. Some system upgrades appear to "fix" the ownership and
permissions on these directories preventing some processes from being
able to write their logs or PIDs. This will prevent mailman from
sending.

Keith

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Re: [Mailman-Users] Mailman would not start after upgrade to 2.1.26

2018-02-13 Thread Keith Seyffarth
Carl Zwanzig  writes:

> On 2/13/2018 10:25 AM, Mark Sapiro wrote:
>> This would seem to be an issue with FreeBSD ports. You should report
>> this to whoever is responsible for that
>
> FWIW, while I like FreeBSD's ports & packages, I've found that installing 
> mailman from the source generally is more reliable and updating is easier. 
> YMMV.

If you're installing from ports, whether building from within the ports
tree or using a port management tool like portupgrade or portmaster, you
are installing from source.

package is meant to simplify the process by just installing a compiled
binary and some necessary libraries, but I do have consistent problems
with installs from pkg - not to mention the various things that aren't
in pkg yet...

Keith

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Re: [Mailman-Users] How to change the administrators account email?

2017-10-11 Thread Keith Seyffarth
Marc Gilliatt  writes:

> I did click on the middle link, and it took me to the "List
> Administrator Password" page. Is it a simple process of resetting that
> password? Also, that script you have given me, can that reset the
> owner's email for all the lists? And thank you for the help you have
> shown me, I truly appreciate it.

Marc,

Now that you have gotten to the "list administrator password" page, you
need to enter the administrator password for the list. Once you enter
this, you will be taken to the General Options page where you can change
the email address of the list owner.

Hopefully Mark will weigh in on the commands he sent. I don't recall all
of them currently, but the discussion so far had been about changing the
list owner email address.

Keith


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Re: [Mailman-Users] How to change the administrators account email?

2017-10-10 Thread Keith Seyffarth

Marc,

> I've attached screenshots of the lists, and when I go into one of those lists.
> That's where I'm seeing the subscribe icon?

On the screen with the tan or beige blocks and the "Using
Assets-budget-test" and "Subscribing to Assets-budget-test" headings
(this is the main page for this mailing list), if you scroll to the
bottom of the page, do you see the link Mark described:

>> LISTNAME administrative interface (requires authorization)


Keith

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Re: [Mailman-Users] How to change the administrators account email?

2017-10-09 Thread Keith Seyffarth

Marc,

> I appreciate your help. I've spoken to my colleague, he is not sure on
> how to change the email either, which helps a lot I suppose. What he
> has told me, is that when he first set up and configured Mailman, he
> used his work email instead of IT's. I'm not too sure if this has shed
> some light on the issue I'm having?

It would really help if you could answer some of Mark's questions. I see
the instruction I tried to give was confusing to you. You do not need to
be subscribed to have administrative access and to access the General
Options page.

Here are Mark's questions and instructions again:

> Where do you see this "subscribe" icon? If you click it, does it take
> you to a page that looks something like the one at
> <https://mail.python.org/mailman/listinfo/mailman-users>?
>
> If so, where you ultimately want to go is to the link at the bottom of
> that page that looks like
>
> LISTNAME administrative interface (requires authorization)
>
> Once there, you need to authenticate with either the list's admin
> password or the site password if there is one. See
> <https://wiki.list.org/x/4030543>.

Does your subscribe page look like the one that Mark linked to above?

Are you able to find the "LISTNAME administrative interface" link at the
bottom of that page?

Keith

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Re: [Mailman-Users] How to change the administrators account email?

2017-10-06 Thread Keith Seyffarth
Marc Gilliatt  writes:

> As mentioned before, I'm brand new to Mailman. I have to learn it
> quick.  The original user who set up Mailman has several lists', I'm
> not too sure on where to change the setting for the owner. I can't
> seem to see the general options page.

Marc,

Are you getting logged in to the "[listname] administrative interface?"
This link should be at the bottom of the mailman list pages (i.e. the
subscribe page) for any given list.

when you get logged in here, you should be on the General Options page
people are talking about.

On my lists, the field you are looking for is the second question, but
customizations or changes in configuration could change the order or
number of questions.

The field is labeled:
"The list administrator email addresses. Multiple administrator addresses, each 
on separate line is okay.
(Details for owner)"

But this could also possibly have been customized...

Keith

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Re: [Mailman-Users] Django

2017-10-03 Thread Keith Seyffarth
>> One thing to be said for Django is that at least it doesn't pull in PHP.
>
> You have to admit though, php scripts from 10 years ago still work.

Well, not all of them... Some things have been deprecated, and some odd
work-arounds for shortcomings no longer behave the way they did because
bugs have been corrected or loopholes closed.


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Re: [Mailman-Users] Users being unsubscribed without requesting it.

2017-08-19 Thread Keith Seyffarth
"Steve Wehr"  writes:



> The problem is that when contacted, these users swear they DID NOT
> unsubscribe themselves. So how can they be getting unsubscribed (with
> messages in the logs like the one above) but they are not going to the
> member options page and unsubscribing??

One possibility would be that they are marking these messages as "Junk"
or "Spam" and their ESP/ISP, either through a manual or automated
process, is following the unsubscribe link in the email to remove them
from the list...

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Re: [Mailman-Users] Fwd: Warming IP Addresses -- Gradually Increasing Email Volume

2017-02-22 Thread Keith Seyffarth

> The communications I have with my ISP (Softlayer) is fine. The issue is with
> AOL, Yahoo and others. These folks are impossible to communication with.

That is much more understandable.

If you want to slow the rate of outgoing messages, talk to Softlayer
about possibly throttling your send rate for a while. How long will
depend on how often mailings are sent and how many of your subscribers
are on any given mailhost. If you really don't have a lot of subscribers
all on hotmail or all on Yahoo! or all on Gmail, then the throttling is
probably less of an issue.

Also check the current reputation of your sending IP address. If it
already has a developed good rating, and your messages are unlikely to
be flagged with a little more traffic from your mailing list.

Keith

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Re: [Mailman-Users] Fwd: Warming IP Addresses -- Gradually Increasing Email Volume

2017-02-22 Thread Keith Seyffarth
Greg Sims  writes:

> Thanks for your feedback Carl.  Here is some additional information about
> our environment.  We have a single server in a commercial data center
> (Softlayer).  "Communicating" to the ISPs is a challenge.  No reply to
> email and no way to discuss something like this on the telephone.  The only
> answer is to construct a strategy that does not raise a "red flag".

Greg,

I would think that a service provider that does not reply to emails in a
timely manner and does not provide telephone support is, in itself, a
"red flag" that this ISP does not want your business and does not care
about your reputation or theirs. I would start looking for a provider
that provides support and is willing to communicate.

Keith

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Re: [Mailman-Users] I'm new to this list

2016-12-03 Thread Keith Seyffarth
Jim Hopkins  writes:

> I’m in Education and recently moved mailman to a linux box.  Now when
> I send a message to the list serve, I don’t receive the email and
> don’t know that it was sent.  Is this correctable?

Jim,

Have you checked your subscription settings? It is possible that in the
move your subscription got set to "not me too..."

Keith

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Re: [Mailman-Users] Bounce processing -WAS a different thread entirely

2016-02-29 Thread Keith Seyffarth

>> Shouldn't mailman (or any good mailing list server) be automatically
>> removing bouncing addresses?
>
>
> Mailman is very good at this IF it is properly configured. There are
> list settings under control of the list admin. The defaults are
> reasonable for lists that moderate to high traffic volumes but probably
> need to be tuned for low volume lists.

I haven't had any problems with my many low-volume lists correctly
removing dead addresses - as long as the receiving MTA is not configured
to not bounce undeliverable mail properly...

Keith

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Re: [Mailman-Users] Config dump? - WAS Re: speed up mailman

2016-02-29 Thread Keith Seyffarth



> I would run through the logs to find all the domains that are timing out on 
> dns, then mark the recipients on those domains as "no mail". After that, see 
> how delivery goes for the rest of them. Besides, why keep users on the list 
> than don't exist or actually get delivery?

Shouldn't mailman (or any good mailing list server) be automatically
removing bouncing addresses? I can see that if the old mailing lists
weren't that advanced that you could have 20 years of buildup of bad
addresses, but shouldn't mailman have unsubscribed these addresses after
6 months of bouncing? I know on the several mailing lists I administer
that bad addresses get auto-unsubscribed.

And, if there are that many bad/bouncing addresses on the list in
question, how many honeypots are out there flagging this sender as a bad
sender and harming the listserv, or possibly the whole domain or IP as
being a problem sender?

> Oh, and -nothing- involved in email handling is "real time", which has a 
> fairly specific meaning in computing. *All* email is queued at least a 
> couple of times along the way and delivered as those systems get around to 
> it. Often that's within seconds, but not always. I'm on some lists with 100s 
> of users, and it's not uncommon for a message to take an hour to get to 
> everyone.

Definitely. It is important for people who are using email at all
professionally to understand that email delivery is *NOT* instantaneous
despite appearances. And that email delivery regularly takes a few
minutes to an hour, but can, under absolutely normal circumstances, take
3 or 4 days. And that the US Government has legislation that defines
normal email delivery to be within 30 days (yes, a whole month)...



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Re: [Mailman-Users] Many users unsubscribed at once (not by me)

2015-12-13 Thread Keith Seyffarth

>> What is more likely is that a member of your list,
>> posts something to the list.  Then mailman tries to deliver the mail
>> to all the subscribers.  When it calls up some_site asking to deliver
>> mail to subscribers who have subscribed from accounts on some_site,
>> some_site says something to the effect of:
>>
>> Drop dead.  We are protecting our users from receiving mail from
>> you!  No matter how many times you ask us to send mail to them,
>> we _won't_ because _we don't like you and your crappy mailing list_.
>
> So "some_site" in your example are all the mail servers around the world 
> which REFUSE to receive the posting(s) from my mailing list, and thus 
> sends an error message back to my list server's Mailman software.

In this particular example, some_site refers to the specific host the
receiving email addresses that were just automatically unsubscribed were
on, but it could be extrapolated to any site that is blocking your IP.

> And as these error messages on my list-server start piling up from 
> various mail servers around the world (i.e. "some_site") Mailman says 
> "OK, enough! The LIST-MEMBER sending those messages has to be banned as 
> messages from him won't receive a vast majority of the other list 
> members anyway, so I'll remove him so it won't happen again".

No, that isn't quite correct. Mailman sees that messages to
subscriber1@some_site are bouncing and unsubscribed
subscriber1@some_site, then sees that messages to subscriber2@some_site
are bouncing and unsubscribes subscriber2@some_site.

> Have I more or less understood it correctly?

The recipient addresses are the ones bouncing, and are therefore the
ones that are unsubscribed to stop the bouncing - and to protect your IP
addresses reputation by making it look less like you are a spammer.



>> The usual reasons for disliking you are:
>>
>> 1. We hate your IP, you have bad reputation with us, maybe you have been
>> reported as a spammer someplace, or maybe you just send us a lot of
>> mail and we don't like that.
>
> Again, this is the IP address of certain LIST-MEMBERS, right, and not my 
> list-server?

In this case, the IP of the list server.

> Does this also mean that the same receiving mail-servers will refuse 
> email sent from the same LIST-MEMBER, but sent directly (i.e. outside of 
> my mailing list)?

If this is the case, the receiving server (some_site) would likely
refuse any message sent from your list server, whether it was sent
through the mailing list or sent directly.

>> Mailman cannot do anything about this problem.  Talking to the site that
>> hates you can, if the site that hates you is willing to talk to you at
>> all about the problem.  Large sites, like aol typically do not.
>
> I don't have the capacity nor time to contact every single email 
> provider refusing to receive messages from certain list members.

They probably aren't refusing messages from certain list members, but
every message on your mailing list and possibly every message from your
mail server. Of course, this relies on this actually being the issue.

Another possibility is that a school or corporate mail server
administrator made a policy change and pushed new email addresses to
everyone, then after 4 or 6 or 8 months, or maybe a year of forwarding
old addresses to new addresses, deleted the old addresses so they are no
longer valid and these bounced generating the rash of unsubscribes. In
part, this is done by mailman so you do not look like a spammer who will
likely not bother removing invalid addresses from their address
lists. This is very similar to what has been going on with the
cable-provider-I-can't-remember-the-name-of to Bresnan to ComCast to
Charter changes in this part of the US over the last few years. All the
email addresses of the precursor to Bresnan have been deleted, and in
most areas all personal and many business Bresnan email addresses have
been deleted. Some users have had their email address forcibly changed
four times in four years...

>> 2.  We have a DMARC policy which is designed as follows:
>>
>>  If mail comes in that originates from a user on one of our sites,
>>  and it doesn't come in on one of our servers, we will call this spam
>>  and refuse to deliver it.
>>
>> The big offenders here are aol and yahoo.  This policy breaks every
>> mailing list on the planet.
>>
>> A user on yahoo.com sends mail to a mailing list, and the list tries
>> to send it to all the subscribers, and when it tries for all the other
>> subscribers at yahoo.com, yahoo says, 'This mail that supposedly
>> came from u...@yahoo.com, didn't come from one of our servers

[Mailman-Users] changing domains on Mailman implementation

2015-10-29 Thread Keith Seyffarth


Is there an efficient way to change the domain name that mailman is
affiliated with?

I have two mailing lists that were created for an organization before
that organization had their own domain. At the time the organization was
sure they did not want their own domain and would not be getting a
domain.

Since then, they have chosen to get a domain and set up a web site.

I would like to move their mailing lists onto their domain. It looks
like the process for this is:
1) get the list of subscribers
2) delete the mailing list from the one domain (losing the archives)
3) create the mailing list on the new domain
4) subscribe the list of subscribers

This process doesn't seem too difficult, but I would prefer to keep the
archives, if possible.

Both domains are on the same server, running CentOS7 and PLESK 12.5, if
that makes a difference.

Thanks,
Keith
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Re: [Mailman-Users] Confirmation by reply not working

2015-10-27 Thread Keith Seyffarth

> I need 'ls -l'. I want to see the owner, group and mode of the files.

Sorry about that.

 -rw-rw-r--  1 mailman mailman12745 Oct 27 20:20 smtp
 -rw-rw-r--  1 rootroot   0 Oct 18 02:42 subscribe

[etc]

They all had the same permissions, and except "subscribe" they all had
the same owner


>> Each of which has one or more archived log files. Subscribe is owned by
>> root, others are owned by mailman.
>>
>
> sudo chown mailman:mailman subscribe
>
> may help.

that actually did it. And subscribe from 'mass subscribe' or confirming
by clicking the link also still work.

Thanks!

Keith
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Re: [Mailman-Users] Confirmation by reply not working

2015-10-27 Thread Keith Seyffarth
>
> That's the problem. I'm not sure what's going on, but the issue is in
> writing to Mailman's 'subscribe' log. What does
>
> ls -l /path/to/mailman/logs/
>
> show?

bounce
error
post
qrunner
smtp
smtp-failure
subscribe
vette

Each of which has one or more archived log files. Subscribe is owned by
root, others are owned by mailman.

> Also, it may or may not be helpful, but if you could send me off list
> the
> /path/to/mailman/qfiles/1445988136.175048+4b651bb8e2ca5a8b65ef1b9f3c4a54e715f0686f.pck
> file or alternatevely, post or send me the output from
>
> /path/to/mailman/bin/dumpdb
> /path/to/mailman/qfiles/1445988136.175048+4b651bb8e2ca5a8b65ef1b9f3c4a54e715f0686f.pck
>
> it might help.

Can you help me figure out "/path/to/mailman/qfiles/?" I'm not finding
anything like that in any of the mailman directories I can find...

thanks,
Keith
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Re: [Mailman-Users] Confirmation by reply not working

2015-10-27 Thread Keith Seyffarth

>> If they replay to the email or create a new message and send ONLY the
>> confirmation code as instructed, nothing happens. However, if they try
>> again with the same confirmation code, they will get a response back
>> that the confirmation code is no loger valid. This appears to indicate
>> that mailman is receiving the email and processing it, but not actually
>> subscribing them to the list.
>
>
> What is the subscribe_policy for the list (Privacy options... ->
> Subscription rules)?  If 'Confirm and approve', are the subscriptions
> waiting approval by a moderator?

It's just confirm. I don't see any way to approve a subscription, but
that may be because qpproval is nto required.

> What's in Mailman's vette and subscribe logs?

Both are empty for the last three days.

> Does web confirmation work?

Yes.

> Anything in Mailman's error log?

Oct 27 17:22:16 2015 (901) Uncaught runner exception: [Errno 9] Bad file 
descriptor
Oct 27 17:22:16 2015 (901) Traceback (most recent call last):
  File "/usr/lib/mailman/Mailman/Queue/Runner.py", line 119, in _oneloop
self._onefile(msg, msgdata)
  File "/usr/lib/mailman/Mailman/Queue/Runner.py", line 190, in _onefile
keepqueued = self._dispose(mlist, msg, msgdata)
  File "/usr/lib/mailman/Mailman/Queue/CommandRunner.py", line 263, in _dispose
ret = res.process()
  File "/usr/lib/mailman/Mailman/Queue/CommandRunner.py", line 118, in process
ret = self.do_command(cmd, args)
  File "/usr/lib/mailman/Mailman/Queue/CommandRunner.py", line 146, in 
do_command
return self.do_command(cmd, args)
  File "/usr/lib/mailman/Mailman/Queue/CommandRunner.py", line 151, in 
do_command
if handler.process(self, args):
  File "/usr/lib/mailman/Mailman/Commands/cmd_confirm.py", line 46, in process
results = mlist.ProcessConfirmation(cookie, res.msg)
  File "/usr/lib/mailman/Mailman/MailList.py", line 1257, in ProcessConfirmation
self.ApprovedAddMember(userdesc, whence=whence)
  File "/usr/lib/mailman/Mailman/MailList.py", line 1015, in ApprovedAddMember
kind, formataddr((name, email)), whence)
  File "/usr/lib/mailman/Mailman/Logging/Syslog.py", line 43, in write
self.write_ex(kind, msg, args, kws)
  File "/usr/lib/mailman/Mailman/Logging/Syslog.py", line 52, in write_ex
logf = self._logfiles[kind] = StampedLogger(kind)
  File "/usr/lib/mailman/Mailman/Logging/StampedLogger.py", line 52, in __init__
Logger.__init__(self, category, nofail, immediate)
  File "/usr/lib/mailman/Mailman/Logging/Logger.py", line 50, in __init__
self.__get_f()
  File "/usr/lib/mailman/Mailman/Logging/Logger.py", line 76, in __get_f
_logexc(self, e)
  File "/usr/lib/mailman/Mailman/Logging/Utils.py", line 22, in _logexc
sys.__stderr__.write('Logging error: %s\n' % logger)
IOError: [Errno 9] Bad file descriptor

Oct 27 17:22:16 2015 (901) SHUNTING: 
1445988136.175048+4b651bb8e2ca5a8b65ef1b9f3c4a54e715f0686f


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[Mailman-Users] Confirmation by reply not working

2015-10-27 Thread Keith Seyffarth

Hello,

I'm having problems with the confirmation by reply working. When a user
is invited to the list, or when a user subscribes on the web for, or
when a user subscribes by emailing -join@, they are sent the
confirmation email.

If they replay to the email or create a new message and send ONLY the
confirmation code as instructed, nothing happens. However, if they try
again with the same confirmation code, they will get a response back
that the confirmation code is no loger valid. This appears to indicate
that mailman is receiving the email and processing it, but not actually
subscribing them to the list.

This is happening after moving to CentOS 7 using PLESK 12.5...

Any ideas on what could be going on?
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