Re: [Mailman-Users] Why do my posts to own mailman list disappear.

[Paul Arenson/tokyoprogressive]

Thank you to Steve Turnbull and Mark Shapiro for helping me brainstorm why my 
mailing list was not working.

It turns out it was not a Mailman problem after all. my provider sent me new 
server info that went straight into my spam box,
and so when it was time to update my mail server (send and receive both new), I 
stopped getting mail and being able to send mail.

Now that I have updated the servers, all is well.  Well, one thing is odd: no 
system messages came into mailman until I contacted support and got the 
instructions. In face, all became normal IN THE MAILMAN INTERFACE at least once 
I had contacted support.  I don’t see how my being able to send and receive 
would affect system messages just coming into Mailman itself…Although the 
messages started again from the time I was told the new server info by support, 
so until then they were being lost.

I don’t know what to make of that, but am glad it is running again.  

Thanks Mark and Steve!


paul
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Re: [Mailman-Users] Why do my posts to own mailman list disappear.

[Paul Arenson/tokyoprogressive]

Thanks for your message, Steven.



> On 2015/08/24, at 1:44, Stephen J. Turnbull  wrote:
> 
> Paul Arenson/tokyoprogressive writes:
> 
>> Actually I am not sure what PTR is…..but my reseller hosting is
>> just that, I pay for space from EZPZ and then can do as described
>> above.
> 
> Ah, sorry.  PTR is the pointer record from a numeric IP address to a
> human-readable domain name.
> 
>> I see. Not sure exactly what that means….but thanks...
> 
> If you don't know, and don't care, no problem.  If you want the long
> story, just ask. :-)
> 


Thanks

>>> That said there are a few long shots you could try to diagnose it
>>> yourself.  One is a manual transaction with the mailserver and see if
>>> it's being rejected at the SMTP level.
>> 
>> What would I need to do?
> 
> Give me an existing address, which you already did.  :-)  I just sent
> you a test message from st...@turnbull.sk.tsukuba.ac.jp, and it was
> accepted "OK" by nangoku-jiyu-jin-net (which again identified itself
> as dionysus).  So it's not a problem at the incoming SMTP level, mail
> is going in to the host.


Right. I received it. I responded once from the same account. And once from the 
Tokyoprogressive account.  I believe ONLY the one I sent from Tokyoprogressive 
went through, pointing to a SENDING problem from nangoku-jiyu-jin and maybe 
also turnlefthosting.org.  Tokyoprogressive would be unaffected because it is a 
totally different provider.
> 
>> Nothing changed at all in my list.
> 
> No changes to the host configuration (general spam filters, etc) that
> you know of, either, right?
> 
>> It was working with no problems for 2 years.  Recently I have been
>> getting a lot of spam, so when a sufficient number had built up I
>> went in and got rid of it using BAN so-and-so, DISCARD, so and so…
> 
> You mean in the Mailman moderation interface for the list, right?
> Theoretically you could have sent mail, it got spamtrapped but you
> didn't notice the your post never appeared on the list, you banned the
> author and didn't notice it was you, etc, etc.  Doesn't seem likely.
> 
> It would be much more likely if you entered patterns by hand in the
> Privacy -> {Sender,Recipient,Spam} Filter screens.  (I don't know if
> cPanel has those, that's what they are called in unmodified Mailman.)
> But I guess you didn't do that?
> 

No, and everything I do though in mailman is in the mailman program.  Almost 
never touch cpanel.  
>> Yes, both p...@nangoku-jiyu-jin.net
>> <mailto:p...@nangoku-jiyu-jin.net> and p...@turnlefthosting.org
>> <mailto:p...@turnlefthosting.org> work when sent mail from another
>> address.
>> 
>> BUT it is going on 5 minutes that I sent mail FROM each of those
>> addresses to themselves and they did NOT arrive.
> 
> How do you do that?  By setting the From and To addresses in your
> local mail client, and sending via smtp.comcast.net?  Or do you have
> webmail running on nangoku-jiyu-jin.net, or ... ?

On my Mac in my mail client. There is a web interface in cpanel, but I have 
rarely used it.
> 
>> They show up in their respective SENT folders and I get no error
>> message.
> 
> Do you have a copy of an old message sent through your list, with all
> headers intact (I want to look at the Received headers)?  I don't need
> the content, just the headers, but if the content is innocuous, just
> forward the whole message to me.

Yes. When I get home I can send you the July message, which went through.  In 
mailman's archives it shows up with the html unreadable, but in  a mail client 
it works.
> 
>> This sounds like NOT a MAILMAN problem…
> 
> I agree.
> 
>> http://nangoku-jiyu-jin.net/mailman/listinfo/tokyoprogressive_nangoku-jiyu-jin.net
> 
> Everything looks good there.  Not that there's all that much, but it
> looks like the admin addresses etc in the mailto links are right and
> the archive link works, and the admin link works (although as expected
> it's not very helpful since I can't log in).

I could enable that if need be.
> 
>>> Are your lists archived?
> 
> Thanks, I found them.  Unfortunately, they don't have the trace
> headers (Received) in them (and they wouldn't have the outgoing hops
> anyway).  So they weren't much help.
> 
>> You are in Japan by any chance? You know the term “kechi”.  There
>> is an historian on Japanese history with your name, but wait, there
>> is an academic at Tsukuba with the same name.  (I was there for two
>> years starting in 2009 or 10).
> 
> I'm the latter, in the Policy and Planning Scienc

Re: [Mailman-Users] Why do my posts to own mailman list disappear.

[Paul Arenson/tokyoprogressive]

Thank you Stephen…..


> On Aug 22, 2015, at 8:22 PM, Stephen J. Turnbull  wrote:
> 
> Paul Arenson/tokyoprogressive writes:
> 
>> I looked in Cpanel and could see no directory starting with /usr/.

Stephen:

> 
> cPanel won't give you access to that, I'm pretty sure.  You need to
> have shell access to the host or virtual machine.  If you don't know
> if you have shell access, you probably don't.  Large hosting services
> tend to be quite stingy about handing out shell access.

I guess maybe I don’t.  Just normal FTP. 



turnlefthosting.org <http://turnlefthosting.org/> was my idea to run a simple 
hosting service. With reseller hosting, in my case I don’t sell anything, but 
donate webspace
to NPOs. Because it is a resller account with what I think it is called WHM, I 
create space for their domains. They get their own CPanel.

So turnlefthosting.org <http://turnlefthosting.org/> also hosts 
nangoku-jiyu-jin.net <http://nangoku-jiyu-jin.net/>, gale-sig.org 
<http://gale-sig.org/>, welljapan.org <http://welljapan.org/>, 
tokyoprogressive.org.uk <http://tokyoprogressive.org.uk/>.

In fact, I realize now I don’t need all this complexity. I could do the same 
thing with a regular account and add-on domains.

But as I have it, I can create lists for the different domains using their 
version of CPanel and Softaculous.




> 
>> I have a reseller account
> 
> What does that mean?  Aha, I see.  *You* are turnlefthosting.org, but
> the PTR says your IP is assigned to 100tb.com, so you're the reseller
> for somebody who actually runs the hardware.

Actually I am not sure what PTR is…..but my reseller hosting is just that, I 
pay for space from EZPZ and
then can do as described above.
> 
> A little bit of browsing the related DNS shows quite a bit of a mess.
> None of the published domains properly roundtrip A -> PTR -> A, they
> just lead into a maze of little twisty passages all alike.  That
> doesn't necessarily cause a problem by itself, but it often makes
> problems harder to diagnose.

I see. Not sure exactly what that means….but thanks...
> 
>> and nangoku-jiyu-jin.net <http://nangoku-jiyu-jin.net/> is a subset
>> of turnlefthostimg.org <http://turnlefthostimg.org/>,
> 
> I think you're going to have to ask your upstream for help on this.

Ok...
> 
> That said there are a few long shots you could try to diagnose it
> yourself.  One is a manual transaction with the mailserver and see if
> it's being rejected at the SMTP level.

What would I need to do?


> 
> Another thing I noticed is that you typoed "turnlefthosting.org" as
> "turnlefthostimg.org" in the above.  Is it possible that you typoed a
> host or list name somewhere in a recent configuration ichange?

Nothing changed at all in my list.  It was working with no problems for 
2 years.  Recently I have been getting a lot of spam, so when a sufficient 
number had built
up I went in and got rid of it using BAN so-and-so, DISCARD, so and so…

I am suspicious that I did something at this level, but can’t see anything that 
would cause 
that problem….
> 
> Do you have a personal mailbox on nangoku-jiyu-jin.net?  If so, does
> that work?

Yes, both p...@nangoku-jiyu-jin.net <mailto:p...@nangoku-jiyu-jin.net> and 
p...@turnlefthosting.org <mailto:p...@turnlefthosting.org> work when sent mail 
from another address.

BUT it is going on 5 minutes that I sent mail FROM each of those addresses to 
themselves and they did NOT arrive.

An SMTP level error?

They show up in their respective SENT folders and I get no error message.

This sounds like NOT a MAILMAN problem…

The last time I used the nangoku-jiyu-jin account to send was actually to 
mailman in July for the newsletter, which went through, so 
something has happened in the last month to affect SENDING from my domains it 
seems.


> 
> I suppose you are the owner of your lists.  Have you tried writing to
> -ow...@nangoku-jiyu-jin.net?  It should forward to you.

Just tried, from a different domain, and am still waiting for a response.  
Suggests it is not ONLY an SMPT problem?

> 
> According to the page at
> http://www.nangoku-jiyu-jin.net/mailman/listinfo/mailman, the mailman@
> list is hosted by dionysus.thewebhostserver.com, and the owner is
> r...@dionysus.thewebhostserver.com.  This is probably typical of
> cPanel (which has its own way of handling virtual hosting), but you
> should check your own listinfo and admin pages to be sure the virtual
> hosting is working correctly and everything points to



> nangoku-jiyu-jin.net.  (You may have trouble finding the proper
> Mailman interface, though, because cPanel has its own idiosyncratic
> management interface, and may even make the original inaccessible.)

[Mailman-Users] Fwd: Why do my posts to own mailman list disappear.

[Paul Arenson/tokyoprogressive]

Further to the above, I have tested and found NOTHING goes through…I can’t even 
get a request to subscribe through. It is effectively dead!!!

What to do?

Paul Arenson/tokyoprogressive
p...@tokyoprogressive.org



> Begin forwarded message:
> 
> From: Paul Arenson/tokyoprogressive 
> Subject: Re: Why do my posts to own mailman list disappear.
> Date: August 22, 2015 at 2:26:22 PM GMT+9
> To: "mailman-users@python.org" 
> 
> Thank you, Mark.
> 
> I looked in Cpanel and could see no directory starting with /usr/.  I have a 
> reseller account and nangoku-jiyu-jin.net <http://nangoku-jiyu-jin.net/> is a 
> subset of turnlefthostimg.org <http://turnlefthostimg.org/>, but for now I am 
> looking in the cpanel for nangoku-jiyu-jin.net 
> <http://nangoku-jiyu-jin.net/>. Again, no such directory in that CPanel.  I 
> tried looking in root, etc. but do not see such a name as /usr/.
> 
> Then I figured out my FTP login and got in using the Transmit program.  I see 
> a /usr/ folder at the end of a very long list of folders and files:
> .bash.logout 
> —
> ---
> --
> cpanel folder
> 
> 
> 
> public_ftp
> public_html
> ssl
> tmp
> usr
> www
> 
> I click on usr and get Could not change directory to /usr
> Server said can’t change directory to /usr: No such directory.
> Error -125: remote chdir failed.
> 
> There is a cpanel  folder but that doesn’t seem to help. 
> 
> Am I looking in the wrong place?
> 
> Thanks, Paul
> 
> 
> 
> 
> 
> 
> 
> 

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Re: [Mailman-Users] Why do my posts to own mailman list disappear.

[Paul Arenson/tokyoprogressive]

Thank you, Mark.

I looked in Cpanel and could see no directory starting with /usr/.  I have a 
reseller account and nangoku-jiyu-jin.net  is a 
subset of turnlefthostimg.org , but for now I am 
looking in the cpanel for nangoku-jiyu-jin.net . 
Again, no such directory in that CPanel.  I tried looking in root, etc. but do 
not see such a name as /usr/.

Then I figured out my FTP login and got in using the Transmit program.  I see a 
/usr/ folder at the end of a very long list of folders and files:
.bash.logout 
—
---
--
cpanel folder



public_ftp
public_html
ssl
tmp
usr
www

I click on usr and get Could not change directory to /usr
Server said can’t change directory to /usr: No such directory.
Error -125: remote chdir failed.

There is a cpanel  folder but that doesn’t seem to help. 

Am I looking in the wrong place?

Thanks, Paul








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Re: [Mailman-Users] Why do my posts to own mailman list disappear.

[Paul Arenson/tokyoprogressive]

Thank you Mark.  About Vette list, I don't know if I have shell access.  I have 
CPanel, and that is all I have used.  Any way to check?  

I will, in the meantime, try another subject, though somehow I don't think that 
is it, as I havenever set anything to discard. Anyway to check what my settings 
are within mailman, such as if I marked my name for automatic deletion by 
mistake?

paul
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[Mailman-Users] Why do my posts to my own mailman list disappear.

[Paul Arenson/tokyoprogressive]

I have had my own mailman list for two years. Recently, messages I sent to the 
list neither appeared (when sent from my regular email account), nor generated 
a message that the message was being held for moderation, when sent from 
another email account.

I have no clue. Well, just one really. Recently I have had so many spam 
messages, dealt with by banning or automatically rejecting, am am wondering if 
I somehow automatically deleted my own info. 

If so, is there any way to check and remedy?

Or could there be another reason?

I am on a Mac, for what it is worth.

Thanks,
paul

Sent from my iPad
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