[Mailman-Users] Mailman repetitively trying to drop addresses

2009-06-22 Thread Ralph Prichard

We imported about 1000 addresses from an old mailing list into a new
Mailman list, and we were hoping Mailman's bounce processing would start
removing any addresses that are clearly no longer valid.  This is old
info; if we've got a bad address, we just want it dropped without any
further resuscitation efforts.  Here are our bounce processing settings:

bounce_processing = Yes
bounce_score_threshold = 3.0
bounce_info_stale_after = 21
bounce_you_are_disabled_warnings = 0
bounce_you_are_disabled_warnings_interval = 7
bounce_unrecognized_goes_to_list_owner = Yes
bounce_notify_owner_on_disable = Yes
bounce_notify_owner_on_removal = Yes

These settings have been adjusted a few times, but not by any radical
amount.  I'm sure I also inadvertantly dropped the
bounce_score_threshold from 3.5 to 3.0 while the latest message was
still being distributed.  However, the previous message exhibited the
same problematic behavior I'm seeing today, and the values were all left
alone during that period.


After messages went out that resulted in bounce scores over the
threshold, there were a couple of issues...


1) Mailman tried to send a notification to the bad addresses indicating
that they've been dropped from the mailing list.  It does so despite the
fact that send_goodbye_msg is set to no.  So my first question is
almost identical to this one:

http://mail.python.org/pipermail/mailman-users/2006-August/052688.html

Does anyone know how to get the bounce processing system to respect the
send_goodbye_msg value, while still sending the moderators/list owners
notification that an address has been dropped?


2) Mailman tried to drop 2 addresses (out of an apparent list of 55 bad
addresses) over and over again, until after 10 attempts, when the
BounceRunner stopped.  (Nothing at all seemed to happen to the other 53
addresses.)  The first notification that the list owners received
regarding the drop attempts referenced the actual message that a list
member sent.  But the next 10 notifications referred to the fact that
the You have been unsubscribed from the 'somelist' mailing list
messages were _also_ bouncing.  (Which is another reason I'd like to
suppress those messages from ever being sent in the first place.)

But back to the failure to drop the address...

There are the 11 restarts shown in the qrunner log file:

Excerpt from /var/log/mailman/qrunner:
==
Jun 22 14:58:16 2009 (2047) Master qrunner detected subprocess exit
(pid: 2073, sig: None, sts: 1, class: BounceRunner, slice: 1/1)
[restarting]
Jun 22 14:58:16 2009 (4880) BounceRunner qrunner started.
Jun 22 15:13:16 2009 (2047) Master qrunner detected subprocess exit
(pid: 4880, sig: None, sts: 1, class: BounceRunner, slice: 1/1)
[restarting]
Jun 22 15:13:16 2009 (5102) BounceRunner qrunner started.

...7 more occurrences removed (each BounceRunner startup has a different
PID, if that's what the number in the bracket represents)...

Jun 22 17:13:18 2009 (2047) Master qrunner detected subprocess exit
(pid: 5522, sig: None, sts: 1, class: BounceRunner, slice: 1/1)
[restarting]
Jun 22 17:13:18 2009 (5574) BounceRunner qrunner started.
Jun 22 17:28:18 2009 (2047) Master qrunner detected subprocess exit
(pid: 5574, sig: None, sts: 1, class: BounceRunner, slice: 1/1)
[restarting]
Jun 22 17:28:18 2009 (2047) Qrunner BounceRunner reached maximum restart
limit of 10, not restarting.


There appears to be more interesting information in other files in
/var/log/mailman.  I'll include one excerpt from the errors file
below.  If anyone thinks the other information would be handy, please
let me know and I'll try to trim it down a bit before sending a copy
along.


Excerpt from /var/log/mailman/error:

Jun 22 17:28:18 2009 qrunner(5574): Traceback (most recent call last):
Jun 22 17:28:18 2009 qrunner(5574):   File
/var/lib/mailman/bin/qrunner, line 278, in module
Jun 22 17:28:18 2009 qrunner(5574):  main()
Jun 22 17:28:18 2009 qrunner(5574):   File
/var/lib/mailman/bin/qrunner, line 238, in main
Jun 22 17:28:18 2009 qrunner(5574):  qrunner.run()
Jun 22 17:28:18 2009 qrunner(5574):   File
/usr/lib/mailman/Mailman/Queue/Runner.py, line 88, in run
Jun 22 17:28:18 2009 qrunner(5574):  self._cleanup()
Jun 22 17:28:18 2009 qrunner(5574):   File
/usr/lib/mailman/Mailman/Queue/BounceRunner.py, line 263, in _cleanup
Jun 22 17:28:18 2009 qrunner(5574):  BounceMixin._cleanup(self)
Jun 22 17:28:18 2009 qrunner(5574):   File
/usr/lib/mailman/Mailman/Queue/BounceRunner.py, line 137, in _cleanup
Jun 22 17:28:18 2009 qrunner(5574):  self._register_bounces()
Jun 22 17:28:18 2009 qrunner(5574):   File
/usr/lib/mailman/Mailman/Queue/BounceRunner.py, line 125, in
_register_bounces
Jun 22 17:28:18 2009 qrunner(5574):  mlist.registerBounce(addr, msg,
day=day)
Jun 22 17:28:18 2009 qrunner(5574):   File
/usr/lib/mailman/Mailman/Bouncer.py, line 167, in registerBounce
Jun 22 17:28:18 2009 qrunner(5574):  

[Mailman-Users] Adding a description to the listname-bounces address

2009-04-28 Thread Ralph Prichard


This seems like such a simple thing that I'm sure it's described 
somewhere, but after searching the archives and Google I haven't had any 
success in finding it.


We have some Outlook users, and as this FAQ describes...

http://wiki.list.org/display/DOC/From+field+displayed+by+Microsoft+Outlook

...they see the Sender info glued to the From info.

Please note:  we're perfectly happy with the listname-bounces address 
itself (I mention that because my searches turned up several people 
asking if it was possible to change.)


All I'd like to know is if it's possible to add a descriptive string to 
that address.  In other words, configure the Sender line to be something 
like...


Sender:  The Interesting Example List example-boun...@example.com

...instead of what it apparently is now...

Sender:  example-boun...@example.com

Even just being able to insert the description value from the General 
Options page would help.


Thanks,

Ralph

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