[Mailman-Users] listname-leave - wrong response

2007-02-10 Thread Scot Hacker
  On one of my lists, when a subscriber sends a message to listname- 
[EMAIL PROTECTED], instead of the unsub confirmation, they get back the  
"Sorry, you're not allowed to post to this list" message (it's  
configured as a one-way list).

Any idea what could cause this?

Thanks,
Scot


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Re: [Mailman-Users] listname-leave - wrong response

2007-02-10 Thread Scot Hacker

On Feb 10, 2007, at 11:06 AM, Mark Sapiro wrote:

>>  On one of my lists, when a subscriber sends a message to listname-
>> [EMAIL PROTECTED], instead of the unsub confirmation, they get back the
>> "Sorry, you're not allowed to post to this list" message (it's
>> configured as a one-way list).
>>
>> Any idea what could cause this?
>
>
> The alias or whatever your MTA uses to get the mail to Mailman for the
> listname-leave address pipes the mail to
>
>/path/to/mail/mailman post listname
>
> instead of
>
>/path/to/mail/mailman leave listname

Hmm... this is a cPanel system, and the entire contents of /etc/ 
aliases is:

mailman-admin: "|/usr/local/cpanel/3rdparty/mailman/mail/mailman  
admin mailman"
mailman-bounces: "|/usr/local/cpanel/3rdparty/mailman/mail/mailman  
bounces mailman"
mailman-confirm: "|/usr/local/cpanel/3rdparty/mailman/mail/mailman  
confirm mailman"
mailman-join: "|/usr/local/cpanel/3rdparty/mailman/mail/mailman join  
mailman"
mailman-leave: "|/usr/local/cpanel/3rdparty/mailman/mail/mailman  
leave mailman"
mailman-owner: "|/usr/local/cpanel/3rdparty/mailman/mail/mailman  
owner mailman"
mailman-request: "|/usr/local/cpanel/3rdparty/mailman/mail/mailman  
request mailman"
mailman-subscribe: "|/usr/local/cpanel/3rdparty/mailman/mail/mailman  
subscribe mailman"
mailman-unsubscribe: "|/usr/local/cpanel/3rdparty/mailman/mail/ 
mailman unsubscribe mailman"
mailman: /dev/null
mailman-loopback: /dev/null
owner-mailman: mailman-admin

In other words, no references to specific lists, or to -leave for any  
specific list, are in that file. Maybe cPanel keeps a separate  
aliases file somewhere, but I couldn't locate it if it does. Any  
cPanel experts have a clue where the equivalent file is?

Thanks,
Scot


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Re: [Mailman-Users] listname-leave - wrong response

2007-02-11 Thread Scot Hacker

On Feb 11, 2007, at 8:39 AM, Mark Sapiro wrote:

> Scot Hacker wrote:
>>
>> Hmm... this is a cPanel system,
>

OK, found 'em.
For the archives: On cPanel systems, Mailman aliases are stored in
/etc/valiases/[domain]

So now back to the original problem... for the domain in question,  
where sending to [EMAIL PROTECTED] results in the user getting  
back a "Not allowed to post" message rather than an unsub  
confirmation, the line looks totally normal:

[EMAIL PROTECTED]: "|/usr/local/cpanel/3rdparty/mailman/mail/ 
mailman leave listname_domain.com"

So that looks fine, and has never been altered.  Sending a message to  
listname-unsubscribe has the same result as listname-leave. Other  
theories?

Thanks,
Scot


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Re: [Mailman-Users] listname-leave - wrong response

2007-02-11 Thread Scot Hacker

On Feb 11, 2007, at 12:23 PM, Mark Sapiro wrote:

> Is the user removed from the list?

No.

>
> What is in the list's General Options->goodbye_msg and the
> send_goodbye_msg flag?

One line of plain text. It's set to "Yes."

>
> What is the setting for the list's Privacy options...->Subscription
> rules->subscribe_policy?

Hmm... None of the three options are checked.

>
> Does this generate a pending request in adminbd?

No.

>
> Is there anything in Mailman's 'vette' or 'subscribe' logs?

Yes in vette:
Feb 11 13:09:47 2007 (30321) replied and discard
appears immediately when the request is received.

Nothing in subscribe log.

Thanks,
Scot


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Re: [Mailman-Users] listname-leave - wrong response

2007-02-13 Thread Scot Hacker

On Feb 11, 2007, at 6:12 PM, Mark Sapiro wrote:

>
> Actually, I meant unsubscribe_policy, but that isn't it anyway..
>
> There is an issue with subscribe_policy, but it doesn't impact your
> present issue. It seems the policy is likely set to None, but the
> mm_cfg option ALLOW_OPEN_SUBSCRIBE is set to No so the option doesn't
> appear on the page. Unless you really want open subscription without
> confirmation, I suggest setting the option you do want.

That setting is intentional - this is a list with special needs (lots  
of cell phone subscribers who have much more trouble unsubbing than  
normal users).

>
>
>>> Is there anything in Mailman's 'vette' or 'subscribe' logs?
>>
>> Yes in vette:
>> Feb 11 13:09:47 2007 (30321) replied and discard
>> appears immediately when the request is received.
>
>
> The admin Autoresponder page has autorespond_requests set to Yes,
> w/discard so the response in autoresponse_request_text is sent and the
> request is discarded.

Bingo - that was it! Many thanks Mark. Much appreciated.

Scot


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[Mailman-Users] Subscribing from cell phones

2005-05-04 Thread Scot Hacker
I have  a list  owner who runs a list designed to be subscribed to from 
text-messaging cell phones (list traffic consists only of  a daily haiku 
- very neat). People can use the web interface to sign up, but the 
confirmations are a problem. The subscription confirmation arrives at 
the phone, the user  replies to it, and then... nada. Seems to go into a 
bit bucket. I've confirmed that the ID cookie does make it across just fine.

A little later, the list owner receives  a copy of the message below. 
At  first I thought there was  some discrepancy between the Return-Path: 
and the From: headers, but when I send a regular email from the phone to 
myself, they both come through fine, and match. I'm stumped.

The list owner *really* wants to turn off confirmations altogether, but 
I don't see  any way to do this. Is  there one? If  confirmations 
absolutely can't be disabled, any ideas on why cell phone subscriptions 
fail, or  what  can be  done about it?

Thanks,
Scot


*From: [EMAIL PROTECTED]
*Date: *May 2, 2005 9:51:59 PM PDT
*To: [EMAIL PROTECTED]
*Subject: Uncaught bounce notification
*
The attached message was received as a bounce, but either the bounce
format was not recognized, or no member addresses could be extracted
from it. This mailing list has been configured to send all
unrecognized bounce messages to the list administrator(s).

For more information see:
http://tinywords.com/mailman/admin/haiku_tinywords.com/bounce

*
From: [EMAIL PROTECTED]
*Date: *May 2, 2005 9:51:54 PM PDT
*To: [EMAIL PROTECTED]
*Subject: confirm f9bc6456b89ec9c10360aaa140411e154f0ff60b
*

Want to subscribe to tinywords? Please reply to this message





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Re: [Mailman-Users] Question about welcome list email

2005-05-04 Thread Scot Hacker

Jared Nyland wrote:

>I have been trying to find away to remove the line
>that says (To post to this list, send your email
>to:)in the welcome to list email. I thought there was
>away to disable it in the admin options of a mailing
>list. Has someone done this before that can help out?
>
>Thanks in advance
>Jared
>
>
>  
>
From:
http://www.python.org/cgi-bin/faqw-mm.py?query=confirmation&querytype=simple&casefold=yes&req=search
 



"

In Mailman 2.1.x you can customize the welcome message.  Create
a directory lists//en (assuming English :) and copy
templates/subscribeack.txt to this directory.  Then edit this file  for 
your specific wording.  Mailman will use this specialized  template for 
the English welcome messages.

"

Works a treat!

Scot
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Re: [Mailman-Users] Subscribing from cell phones

2005-05-04 Thread Scot Hacker
FWIW, I found the command-line tools add_members and remove_members, 
which allowed me to write a simple shell  script to manage subscribes  
and unsubscribes by drawing from files. So we'll have  PHP forms for 
subbing and unsubbing, which will write to new_subs.txt and 
del_subs.txt. Then we just  run this shell script once per hour, and get 
around the confirmations problem with cell phones (though I'm surprised 
-- aren't there any other mailman lists out there with people subbing 
their cell phones? you'd  think there would be a better way...)

#!/bin/sh
# Add new subscribers to mailing list from text file
# Then remove subscribers from an unsub list

# Define location of subscribers text file:
subfile="/home/username/listname_newsubs.txt"

# Define location of unsub file:
unsubfile="/home/username/listname_delsubs.txt"



# Add all addresses in the sub file
/usr/local/cpanel/3rdparty/mailman/bin/add_members -w y -a y -r $subfile 
list_domain.com

# Now  blank the file for future additions
echo "" > $subfile

# Unsub all addresses in the unsub file
/usr/local/cpanel/3rdparty/mailman/bin/remove_members -n -f $unsubfile 
list_domain.com

# Now  blank the file for future additions
echo "" > $unsubfile


Works great!


Scot Hacker wrote:

>I have  a list  owner who runs a list designed to be subscribed to from 
>text-messaging cell phones (list traffic consists only of  a daily haiku 
>- very neat). People can use the web interface to sign up, but the 
>confirmations are a problem. The subscription confirmation arrives at 
>the phone, the user  replies to it, and then... nada. Seems to go into a 
>bit bucket. I've confirmed that the ID cookie does make it across just fine.
>
>A little later, the list owner receives  a copy of the message below. 
>At  first I thought there was  some discrepancy between the Return-Path: 
>and the From: headers, but when I send a regular email from the phone to 
>myself, they both come through fine, and match. I'm stumped.
>
>The list owner *really* wants to turn off confirmations altogether, but 
>I don't see  any way to do this. Is  there one? If  confirmations 
>absolutely can't be disabled, any ideas on why cell phone subscriptions 
>fail, or  what  can be  done about it?
>
>Thanks,
>Scot
>
>
>*From: [EMAIL PROTECTED]
>*Date: *May 2, 2005 9:51:59 PM PDT
>*To: [EMAIL PROTECTED]
>*Subject: Uncaught bounce notification
>*
>The attached message was received as a bounce, but either the bounce
>format was not recognized, or no member addresses could be extracted
>from it. This mailing list has been configured to send all
>unrecognized bounce messages to the list administrator(s).
>
>For more information see:
>http://tinywords.com/mailman/admin/haiku_tinywords.com/bounce
>
>*
>From: [EMAIL PROTECTED]
>*Date: *May 2, 2005 9:51:54 PM PDT
>*To: [EMAIL PROTECTED]
>*Subject: confirm f9bc6456b89ec9c10360aaa140411e154f0ff60b
>*
>
>Want to subscribe to tinywords? Please reply to this message
>
>
>
>
>
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Re: [Mailman-Users] Subscribing from cell phones

2005-05-04 Thread Scot Hacker
Argh! Just minutes after finishing this up, I got a message from a 
friend. Turns out you CAN  disable subscription confirmations. See:

http://www.mail-archive.com/mailman-users@python.org/msg31306.html

G...

(although that solution will affect lists system-wide, rather than 
per-list; anyone know of a way to make tweaks like this  per-list?).

Scot


Scot Hacker wrote:

>FWIW, I found the command-line tools add_members and remove_members, 
>which allowed me to write a simple shell  script to manage subscribes  
>and unsubscribes by drawing from files. So we'll have  PHP forms for 
>subbing and unsubbing, which will write to new_subs.txt and 
>del_subs.txt. Then we just  run this shell script once per hour, and get 
>around the confirmations problem with cell phones (though I'm surprised 
>-- aren't there any other mailman lists out there with people subbing 
>their cell phones? you'd  think there would be a better way...)
>
>#!/bin/sh
># Add new subscribers to mailing list from text file
># Then remove subscribers from an unsub list
>
># Define location of subscribers text file:
>subfile="/home/username/listname_newsubs.txt"
>
># Define location of unsub file:
>unsubfile="/home/username/listname_delsubs.txt"
>
>
>
># Add all addresses in the sub file
>/usr/local/cpanel/3rdparty/mailman/bin/add_members -w y -a y -r $subfile 
>list_domain.com
>
># Now  blank the file for future additions
>echo "" > $subfile
>
># Unsub all addresses in the unsub file
>/usr/local/cpanel/3rdparty/mailman/bin/remove_members -n -f $unsubfile 
>list_domain.com
>
># Now  blank the file for future additions
>echo "" > $unsubfile
>
>
>Works great!
>
>
>Scot Hacker wrote:
>
>  
>
>>I have  a list  owner who runs a list designed to be subscribed to from 
>>text-messaging cell phones (list traffic consists only of  a daily haiku 
>>- very neat). People can use the web interface to sign up, but the 
>>confirmations are a problem. The subscription confirmation arrives at 
>>the phone, the user  replies to it, and then... nada. Seems to go into a 
>>bit bucket. I've confirmed that the ID cookie does make it across just fine.
>>
>>A little later, the list owner receives  a copy of the message below. 
>>At  first I thought there was  some discrepancy between the Return-Path: 
>>and the From: headers, but when I send a regular email from the phone to 
>>myself, they both come through fine, and match. I'm stumped.
>>
>>The list owner *really* wants to turn off confirmations altogether, but 
>>I don't see  any way to do this. Is  there one? If  confirmations 
>>absolutely can't be disabled, any ideas on why cell phone subscriptions 
>>fail, or  what  can be  done about it?
>>
>>Thanks,
>>Scot
>>
>>
>>*From: [EMAIL PROTECTED]
>>*Date: *May 2, 2005 9:51:59 PM PDT
>>*To: [EMAIL PROTECTED]
>>*Subject: Uncaught bounce notification
>>*
>>The attached message was received as a bounce, but either the bounce
>>format was not recognized, or no member addresses could be extracted
>>
>>
>>from it. This mailing list has been configured to send all
>  
>
>>unrecognized bounce messages to the list administrator(s).
>>
>>For more information see:
>>http://tinywords.com/mailman/admin/haiku_tinywords.com/bounce
>>
>>*
>>From: [EMAIL PROTECTED]
>>*Date: *May 2, 2005 9:51:54 PM PDT
>>*To: [EMAIL PROTECTED]
>>*Subject: confirm f9bc6456b89ec9c10360aaa140411e154f0ff60b
>>*
>>
>>Want to subscribe to tinywords? Please reply to this message
>>
>>
>>
>>
>>
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>> 
>>
>>
>>
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Re: [Mailman-Users] Subscribing from cell phones

2005-05-05 Thread Scot Hacker
Brad Knowles wrote:

>
> If people are subscribing from their cell phones, then this means 
> they have a way to read and write e-mail messages.  That's all the 
> capability you need, in order to have a confirmation work.  They just 
> respond to the confirmation request by e-mail, and you're done.

You'd think so, wouldn't you? I can have  an email conversation all day 
long between my cell phone and my mail  client, but try to subscribe a 
cell phone to a mailing list and it's a different story. The 
confirmation message is received, you reply to it from the phone, and 
off it goes into  a black hole, the phone never actually subscribed. 
Eventually the list  admin gets the failure report I pasted into the 
original message of  this thread.

Some phones are able to subscribe to mailing lists, but most are not. I 
really have no idea  what mechanisms cause them to  fail. This is not 
specific to Mailman either - we  had  the same problem when we were 
running on CommuniGate Pro. I suspect that the problem could be at the 
service provider level. Most people get close to zero spam on our  
phones, and I think it's because cell providers do some extremely 
aggressive blocking. But once subscribed, the phones  can receive these  
daily haiku digests just fine (he currently has  about 3000 cell 
subscribers, but most of them had to be manually  added or  approved).

Scot

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Re: [Mailman-Users] Subscribing from cell phones

2005-05-06 Thread Scot Hacker
Ian Eiloart wrote:

>
> --On May 5, 2005 09:32:08 -0700 Scot Hacker <[EMAIL PROTECTED]> 
> wrote:
>
>>
>> Some phones are able to subscribe to mailing lists, but most are not. I
>> really have no idea  what mechanisms cause them to  fail.
>
>
> My guess would be that maybe the phone is sending the reply to the 
> wrong email address.
>
Hmm... good point. Perhaps replying to  the From: address rather than 
the Return-Path, or vice versa. Would there be any way to fix this in 
mailman, or is it just a question of broken email implementations in phones?

Scot
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[Mailman-Users] Open unsbuscribe?

2005-05-06 Thread Scot Hacker
Is there a configurable open unsubscribe option similar to:

ALLOW_OPEN_SUBSCRIBE = Yes
in mm_cfg.py? Doesn't  seem to be one, but I'm hoping there's a way to 
allow this. If not, we can always use a web form that talks to the CLI 
remove_members tool.

Thanks,
Scot
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Re: [Mailman-Users] No mail delivered

2005-05-07 Thread Scot Hacker
James wrote:

>Thanks to Dan' suggestions I've fixed the perm error. 
>
>I have a different MTA problem now. When I try to subscribe to the
>list, or send an email to the list I get...nothing. No email makes it
>trough the list, and I also get no subscription conformation from the
>list.
>
>  
>
Are you sure the Mailman threads  are actually runnning? If you run

ps  aux | grep qrunner

in a shell,  you should see one or more threads listed (beyond the grep 
process). If  you don't, then Mailman isn't running.

Scot
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Re: [Mailman-Users] Subscribing from cell phones

2005-05-08 Thread Scot Hacker

Jim Tittsler wrote:

>
> You can set a specific list's subscribe_policy to 0 using bin/ 
> withlist.  (You won't be able to set it to 0 via the GUI or  
> config_list without setting ALLOW_OPEN_SUBSCRIBE.)
>
> $ bin/withlist -l mylist
> m.subscribe_policy = 0
> m.Save()
> {ctrl-D}


Jim, this is  cool to know, thanks. So is there  a corresponding option 
for unsubscribe confirmations?  I tried it with

m.unsubscribe_policy = 0

and withlist didn't complain, but unsub confirmations are still sent out 
:( . I also tried setting ALLOW_OPEN_UNSUBSCRIBE in mm_cfg.py, but no  
luck. I find it strange that Mailman is so insistent on confirmations 
(CommuniGate  has a simple checkbox for confirmations on or  off), but 
if  I can find a workaround, my user will be very pleased.

>
> P.S.  I have been able to use the normal subscribe/confirm scheme  
> from my phone, so it is probably a function of your carrier or your  
> phone.  One quirk I've noticed in my lists is that if I use  
> VERP_CONFIRMATIONS=Yes, the reply address gets truncated in the reply  
> message, and I have to manually add the last few characters of the  
> domain name.  In my case that is presumably a phone bug, since it is  
> picking up fewer reply address characters than it allows me to enter  
> and successfully send.

We're not using VERP, but thanks for  that.

Scot


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[Mailman-Users] Sanitizer settings

2005-05-09 Thread Scot Hacker
A user is asking why  HTML messages are ending up with attachments 
(which their organization is bouncing back to them since it doesn't 
allow HTML attachments). I found this in Defaults.py

ARCHIVE_HTML_SANITIZER = 1

The comments there say:
# 2 - Leave it inline, but HTML-escape it

I  added this to mm_cfg.py. Then I  changed the 1 to 2, but it doesn't 
seem to have any effect. Formatted messages still come through with 
attachments, and when I view source on a message, the HTML does not 
appear to be escaped. Ran mailmanctl restart, but no difference. How can 
I make formatted messages appear inline without attachments?

Thanks,
Scot


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Re: [Mailman-Users] Sanitizer settings

2005-05-12 Thread Scot Hacker
So I'm still not sure why SANITIZER doesn't seem to have any effect.  
All I want is for list messages not to have  HTML attachments every time 
they include a bit of formatting. Is my method below wrong? Is there 
another way to achieve this?

Thanks,
Scot


Scot Hacker wrote:

>A user is asking why  HTML messages are ending up with attachments 
>(which their organization is bouncing back to them since it doesn't 
>allow HTML attachments). I found this in Defaults.py
>
>ARCHIVE_HTML_SANITIZER = 1
>
>The comments there say:
># 2 - Leave it inline, but HTML-escape it
>
>I  added this to mm_cfg.py. Then I  changed the 1 to 2, but it doesn't 
>seem to have any effect. Formatted messages still come through with 
>attachments, and when I view source on a message, the HTML does not 
>appear to be escaped. Ran mailmanctl restart, but no difference. How can 
>I make formatted messages appear inline without attachments?
>
>Thanks,
>Scot
>
>
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Re: [Mailman-Users] Sanitizer settings

2005-05-12 Thread Scot Hacker
Jim Tittsler wrote:

> On May 12, 2005, at 16:03, Scot Hacker wrote:
>
>>> A user is asking why  HTML messages are ending up with attachments
>>> (which their organization is bouncing back to them since it doesn't
>>> allow HTML attachments).
>>
>
> What is in the attachments?  (Do you have a list footer added to  
> messages passing through your  Mailman?  Some users will describe the  
> footer as an "attachment" to an HTML or multipart/alternative  
> message.  Make the footer empty.)
> <http://www.python.org/cgi-bin/faqw-mm.py?req=show&file=faq04.039.htp>


Ah... thanks very much for the clue. Yep, disabling the footer fixes the 
issue (although we're then left without a footer). Interesting FAQ. 
Somehow, this was not happening when the lists were running through 
CommuniGate Pro;  I'm not sure how that MTA solves the problem. But at 
least this is a possible solution for Mailman, so  thanks.

> If you are using Mailman's content filtering, double check your MIME  
> type filtering and html/text conversion rules on the Content  
> filtering web page for your list.
>
No, we're not using Content Filtering for these lists.

Scot

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Re: [Mailman-Users] Mailman Bug?/no Admin level web access

2005-05-16 Thread Scot Hacker

>
>Elissa wrote:
>
>  
>
>>I'm hoping someone can help me fix this. I installed mailman, and 
>>couldn't figure out why the web interface didn't work. It seems I CAN 
>>access any of the pages, but the admin ones. I get a lovely message in 
>>the browser:
>>"Bug in Mailman version 2.1.6rc3
>>
>>We're sorry, we hit a bug!
>>
>>
>>
Not sure what your environment is, but I've seen that message in a 
multi-domain cPanel environment, where you can set up a domain before 
it's actually living on that host (preparing to move in). You can get as 
far as creating a list, but when you go to access the admin pages, it 
fails with that message. As soon as the domain actually resolves to that 
host, the problem goes away.

Scot

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