Re: [Mailman-Users] Messages delivered out of order and delayed

2019-09-14 Thread Veronica Morris
Here is what it says:

Subject: Undelivered Mail Returned to Sender
This is the mail system at host pdx1-mailman02.dreamhost.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

If you are a current customer of DreamHost, please contact our
technical support team here

https://panel.dreamhost.com/support

If you are not a customer please use our contact form at.

http://dreamhost.com/contact

If you do so, please include this email in your support ticket. You can
delete your own text from the attached returned message.

DreamHost Email Support

mailaddressredac...@hotmail.com>: delivery
temporarily suspended: lost connection with
hotmail-com.olc.protection.outlook.com[104.47.58.33] while sending RCPT
TO

Veronica Morris PhD and Hestia SD (Japanese Chin)
Partnered with a psychiatric service dog since 2005
President of Psychiatric Service Dog Partners
veron...@psych.dog
https://www.psychdogpartners.org
http://www.doctorv.xyz
https://www.youtube.com/+VeronicaMorris
https://www.facebook.com/DrVeronicaMorris




On Sat, Sep 14, 2019 at 10:15 PM Mark Sapiro  wrote:

> On 9/14/19 6:33 PM, Veronica Morris wrote:
> > Ugh, now all hotmail users are being unsubbed because of bounce action.
>
>
> If you have Bounce processing -> bounce_notify_owner_on_disable set to
> Yes, the disabled notice will contain a copy of the bounce notification
> from Hotmail.  What does it say?
>
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
> --
> Mailman-Users mailing list Mailman-Users@python.org
> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3
> Security Policy: http://wiki.list.org/x/QIA9
> Searchable Archives:
> http://www.mail-archive.com/mailman-users%40python.org/
> Unsubscribe:
> https://mail.python.org/mailman/options/mailman-users/veronica.m.psdp%40gmail.com
>
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
Security Policy: http://wiki.list.org/x/QIA9
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
https://mail.python.org/mailman/options/mailman-users/archive%40jab.org


Re: [Mailman-Users] Messages delivered out of order and delayed

2019-09-14 Thread Veronica Morris
Ugh, now all hotmail users are being unsubbed because of bounce action.
I'm guessing this may be related to the problem of delayed messages for
gmail users?  I contacted hotmail as suggested in the help for mailman.

Didn't know dreamhost could be doing more!  If what they did doesn't fix
the problem, I'll contact them and ask them about the DKIM signing.

Veronica Morris PhD and Hestia SD (Japanese Chin)
Partnered with a psychiatric service dog since 2005
President of Psychiatric Service Dog Partners
veron...@psych.dog
https://www.psychdogpartners.org
http://www.doctorv.xyz
https://www.youtube.com/+VeronicaMorris
https://www.facebook.com/DrVeronicaMorris




On Fri, Sep 13, 2019 at 9:23 PM Mark Sapiro  wrote:

> On 9/13/19 5:32 PM, Veronica Morris wrote:
> > Thanks all for the help!  I submitted a ticket with DreamHost, and below
> is
> > their reply.  I am hoping it makes a difference!
>
>
> It's typical of Nightmare er.. Dream Host.
>
>
> > Hello Veronica,
> >
> > Thanks for contacting DreamHost!
> >
> > Looking into this for you, it looks like Google is rate-limiting the
> > emails, due to the emails not being authenticated (due to it being a
> > discussion list).
>
> DreamHost should be DKIM signing outgoing mail from your domain. The
> mail being from a 'discussion list' has nothing to do with it. There's
> no reason why they can't do this other than they just don't want to.
>
> ...
> > Sep 13 13:34:01 pdx1-mailman02 postfix/smtp[19918]: A5E3A4C585D:
> > to=,
> > relay=alt1.gmail-smtp-in.l.google.com[173.194.192.26]:25, delay=2380,
> > delays=2377/2/0.67/0.43, dsn=4.7.0, status=deferred (host
> > alt1.gmail-smtp-in.l.google.com[173.194.192.26] said: 421-4.7.0 This
> > message does not have authentication information or fails to pass
> > 421-4.7.0 authentication checks. To best protect our users from spam, the
> > 421-4.7.0 message has been blocked. Please visit 421-4.7.0
> > https://support.google.com/mail/answer/81126#authentication for more 421
> > 4.7.0 information. c6si35691047iok.161 - gsmtp (in reply to end of DATA
> > command))
> >
> > To help with this, I have created a SPF for your domain. Please allow for
> > up to 4 hours for DNS propagation and to see if that does make a
> > difference. If there is anything else you need help with, please let me
> > know! Thanks! Have a great day!
>
>
> The SPF may help, but the mail should also be DKIM signed.  Also,
> without seeing the complete raw message headers as received from the
> list (when viewing a message in the Gmail web UI, click the 'more' icon
> - 3 vertical dots - and 'show original') I can't be sure, but there may
> be DNS issues. I.e., the IP address for list.psychdogpartners.org is
> 64.90.62.213, but a reverse lookup of that IP points to
> listserver-moon.dreamhost.com.
>
> DreamHost should be doing all the right things by default, but it
> appears they may not be.
>
> --
> Mark Sapiro The highway is for gamblers,
> San Francisco Bay Area, Californiabetter use your sense - B. Dylan
> --
> Mailman-Users mailing list Mailman-Users@python.org
> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3
> Security Policy: http://wiki.list.org/x/QIA9
> Searchable Archives:
> http://www.mail-archive.com/mailman-users%40python.org/
> Unsubscribe:
> https://mail.python.org/mailman/options/mailman-users/veronica.m.psdp%40gmail.com
>
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
Security Policy: http://wiki.list.org/x/QIA9
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
https://mail.python.org/mailman/options/mailman-users/archive%40jab.org


Re: [Mailman-Users] Messages delivered out of order and delayed

2019-09-13 Thread Veronica Morris
Thanks all for the help!  I submitted a ticket with DreamHost, and below is
their reply.  I am hoping it makes a difference!

Hello Veronica,

Thanks for contacting DreamHost!

Looking into this for you, it looks like Google is rate-limiting the
emails, due to the emails not being authenticated (due to it being a
discussion list). It already looks like you have set Mung From:

http://list.psychdogpartners.org/admin.cgi/psdp-psychdogpartners.org/?VARHELP=ge
neral/from_is_list

but Google is still not liking the emails. :(

Sep 13 13:34:01 pdx1-mailman02 postfix/smtp[19918]: A5E3A4C585D:
to=,
relay=alt1.gmail-smtp-in.l.google.com[173.194.192.26]:25, delay=2380,
delays=2377/2/0.67/0.43, dsn=4.7.0, status=deferred (host
alt1.gmail-smtp-in.l.google.com[173.194.192.26] said: 421-4.7.0 This
message does not have authentication information or fails to pass
421-4.7.0 authentication checks. To best protect our users from spam, the
421-4.7.0 message has been blocked. Please visit 421-4.7.0
https://support.google.com/mail/answer/81126#authentication for more 421
4.7.0 information. c6si35691047iok.161 - gsmtp (in reply to end of DATA
command))

To help with this, I have created a SPF for your domain. Please allow for
up to 4 hours for DNS propagation and to see if that does make a
difference. If there is anything else you need help with, please let me
know! Thanks! Have a great day!

Veronica Morris PhD and Hestia SD (Japanese Chin)
Partnered with a psychiatric service dog since 2005
President of Psychiatric Service Dog Partners
veron...@psych.dog
https://www.psychdogpartners.org
http://www.doctorv.xyz
https://www.youtube.com/+VeronicaMorris
https://www.facebook.com/DrVeronicaMorris




On Fri, Sep 13, 2019 at 12:53 PM Carl Zwanzig  wrote:

> On 9/13/2019 9:50 AM, Veronica Morris wrote:
> > How do I see mail logs?
>
> You need to talk with Dreamhost to get them, but they should be able to
> assist with the problem. Have you called them?
>
> Later,
>
> z!
>
> --
> Mailman-Users mailing list Mailman-Users@python.org
> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3
> Security Policy: http://wiki.list.org/x/QIA9
> Searchable Archives:
> http://www.mail-archive.com/mailman-users%40python.org/
> Unsubscribe:
> https://mail.python.org/mailman/options/mailman-users/veronica.m.psdp%40gmail.com
>
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
Security Policy: http://wiki.list.org/x/QIA9
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
https://mail.python.org/mailman/options/mailman-users/archive%40jab.org


Re: [Mailman-Users] Messages delivered out of order and delayed

2019-09-13 Thread Veronica Morris
Thanks!

I have not called them yet.  We are a small nonprofit, and my husband
handles all the contacts with dreamhost.  I have asked him to contact
them.  Neither of us has much computer experience as you can probably tell
:)

Veronica Morris PhD and Hestia SD (Japanese Chin)
Partnered with a psychiatric service dog since 2005
President of Psychiatric Service Dog Partners
veron...@psych.dog
https://www.psychdogpartners.org
http://www.doctorv.xyz
https://www.youtube.com/+VeronicaMorris
https://www.facebook.com/DrVeronicaMorris




On Fri, Sep 13, 2019 at 12:53 PM Carl Zwanzig  wrote:

> On 9/13/2019 9:50 AM, Veronica Morris wrote:
> > How do I see mail logs?
>
> You need to talk with Dreamhost to get them, but they should be able to
> assist with the problem. Have you called them?
>
> Later,
>
> z!
>
> --
> Mailman-Users mailing list Mailman-Users@python.org
> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3
> Security Policy: http://wiki.list.org/x/QIA9
> Searchable Archives:
> http://www.mail-archive.com/mailman-users%40python.org/
> Unsubscribe:
> https://mail.python.org/mailman/options/mailman-users/veronica.m.psdp%40gmail.com
>
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
Security Policy: http://wiki.list.org/x/QIA9
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
https://mail.python.org/mailman/options/mailman-users/archive%40jab.org


Re: [Mailman-Users] Messages delivered out of order and delayed

2019-09-13 Thread Veronica Morris
How do I see mail logs?

Sorry to be so dense!

Veronica Morris PhD and Hestia SD (Japanese Chin)
Partnered with a psychiatric service dog since 2005
President of Psychiatric Service Dog Partners
veron...@psych.dog
https://www.psychdogpartners.org
http://www.doctorv.xyz
https://www.youtube.com/+VeronicaMorris
https://www.facebook.com/DrVeronicaMorris




On Fri, Sep 13, 2019 at 12:39 PM Brian Carpenter  wrote:

> You should be seeing almost instaneous deliveries with Gmail. The mail
> logs will show what’s going on. I know Dreamhost doesn’t use cPanel but I
> am not sure what mail server they us. I know Exim has some settings that
> can interfere with the timely deliveries of messages.
>
>
>
> Have a great day!
>
>
>
> Brian Carpenter
>
> EMWD.com
>
> br...@emwd.com
>
>
>
> *From:* Veronica Morris 
> *Sent:* Friday, September 13, 2019 12:35 PM
> *To:* Brian Carpenter 
> *Cc:* mailman-users@python.org
> *Subject:* Re: [Mailman-Users] Messages delivered out of order and delayed
>
>
>
> I am using dreamhost.
>
>
>
> Almost all of the people on the listserv use gmail.  I have asked if
> people with other email addresses experience the same problem, but no one
> has replied.
>
>
>
> Is that what you mean by ISP?
>
>
>
> Sorry I am very new to this type of thing!  I have no experience with
> computers!
>
>
>
> I will contact Dreamhost, that is an excellent idea!
>
>
>
> Veronica Morris PhD and Hestia SD (Japanese Chin)
>
> Partnered with a psychiatric service dog since 2005
>
>   President of Psychiatric Service Dog Partners
> veron...@psych.dog
>
> https://www.psychdogpartners.org
>
> http://www.doctorv.xyz
> https://www.youtube.com/+VeronicaMorris
>
> https://www.facebook.com/DrVeronicaMorris
>
>
>
>
>
>
>
>
>
> On Fri, Sep 13, 2019 at 12:30 PM Brian Carpenter  wrote:
>
> Hi Veronica,
>
> What hosting service/platform are you using for your discussion list? Are
> you noticing delays with the same ISPs or does it vary by ISP? I would
> reach
> out to your hosting provider and then let know of 3 list members that are
> experiencing consistent delays and they should be able to review their mail
> log. If you are on cPanel then you can use the track delivery tool to see
> what is happening with those list members that are experiencing the longest
> delays.
>
> Have a great day!
>
> Brian Carpenter
> EMWD.com
> br...@emwd.com
>
> -Original Message-
> From: Mailman-Users  On
> Behalf Of Veronica Morris
> Sent: Friday, September 13, 2019 10:00 AM
> To: mailman-users@python.org
> Subject: [Mailman-Users] Messages delivered out of order and delayed
>
> I run an active discussion group.  Messages come and go from people all
> hours of the day.
>
> For the past few months, we've noticed that messages are arriving out of
> order, and sometimes are delayed by hours or even a day!
>
> The kicker is that the delivery issues are not the same for everyone.  Some
> people will get a particular message immediately, while others will get
> that message in an hour, and others in a day.
>
> Most of our users use gmail.
>
> What can we do to fix this?  As ours is a discussion group, timing is
> pretty important so that the flow of the conversation isn't interrupted by
> people not having read previous messages.
>
> Thank you!
>
> Veronica Morris PhD and Hestia SD (Japanese Chin)
> Partnered with a psychiatric service dog since 2005
> President of Psychiatric Service Dog Partners
> veron...@psych.dog
> https://www.psychdogpartners.org
> http://www.doctorv.xyz
> https://www.youtube.com/+VeronicaMorris
> https://www.facebook.com/DrVeronicaMorris
> --
> Mailman-Users mailing list Mailman-Users@python.org
> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3
> Security Policy: http://wiki.list.org/x/QIA9
> Searchable Archives:
> http://www.mail-archive.com/mailman-users%40python.org/
> Unsubscribe:
> https://mail.python.org/mailman/options/mailman-users/brian%40emwd.com
>
>
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
Security Policy: http://wiki.list.org/x/QIA9
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
https://mail.python.org/mailman/options/mailman-users/archive%40jab.org


Re: [Mailman-Users] Messages delivered out of order and delayed

2019-09-13 Thread Veronica Morris
I am using dreamhost.

Almost all of the people on the listserv use gmail.  I have asked if people
with other email addresses experience the same problem, but no one has
replied.

Is that what you mean by ISP?

Sorry I am very new to this type of thing!  I have no experience with
computers!

I will contact Dreamhost, that is an excellent idea!

Veronica Morris PhD and Hestia SD (Japanese Chin)
Partnered with a psychiatric service dog since 2005
President of Psychiatric Service Dog Partners
veron...@psych.dog
https://www.psychdogpartners.org
http://www.doctorv.xyz
https://www.youtube.com/+VeronicaMorris
https://www.facebook.com/DrVeronicaMorris




On Fri, Sep 13, 2019 at 12:30 PM Brian Carpenter  wrote:

> Hi Veronica,
>
> What hosting service/platform are you using for your discussion list? Are
> you noticing delays with the same ISPs or does it vary by ISP? I would
> reach
> out to your hosting provider and then let know of 3 list members that are
> experiencing consistent delays and they should be able to review their mail
> log. If you are on cPanel then you can use the track delivery tool to see
> what is happening with those list members that are experiencing the longest
> delays.
>
> Have a great day!
>
> Brian Carpenter
> EMWD.com
> br...@emwd.com
>
> -Original Message-
> From: Mailman-Users  On
> Behalf Of Veronica Morris
> Sent: Friday, September 13, 2019 10:00 AM
> To: mailman-users@python.org
> Subject: [Mailman-Users] Messages delivered out of order and delayed
>
> I run an active discussion group.  Messages come and go from people all
> hours of the day.
>
> For the past few months, we've noticed that messages are arriving out of
> order, and sometimes are delayed by hours or even a day!
>
> The kicker is that the delivery issues are not the same for everyone.  Some
> people will get a particular message immediately, while others will get
> that message in an hour, and others in a day.
>
> Most of our users use gmail.
>
> What can we do to fix this?  As ours is a discussion group, timing is
> pretty important so that the flow of the conversation isn't interrupted by
> people not having read previous messages.
>
> Thank you!
>
> Veronica Morris PhD and Hestia SD (Japanese Chin)
> Partnered with a psychiatric service dog since 2005
> President of Psychiatric Service Dog Partners
> veron...@psych.dog
> https://www.psychdogpartners.org
> http://www.doctorv.xyz
> https://www.youtube.com/+VeronicaMorris
> https://www.facebook.com/DrVeronicaMorris
> --
> Mailman-Users mailing list Mailman-Users@python.org
> https://mail.python.org/mailman/listinfo/mailman-users
> Mailman FAQ: http://wiki.list.org/x/AgA3
> Security Policy: http://wiki.list.org/x/QIA9
> Searchable Archives:
> http://www.mail-archive.com/mailman-users%40python.org/
> Unsubscribe:
> https://mail.python.org/mailman/options/mailman-users/brian%40emwd.com
>
>
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
Security Policy: http://wiki.list.org/x/QIA9
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
https://mail.python.org/mailman/options/mailman-users/archive%40jab.org


[Mailman-Users] Messages delivered out of order and delayed

2019-09-13 Thread Veronica Morris
I run an active discussion group.  Messages come and go from people all
hours of the day.

For the past few months, we've noticed that messages are arriving out of
order, and sometimes are delayed by hours or even a day!

The kicker is that the delivery issues are not the same for everyone.  Some
people will get a particular message immediately, while others will get
that message in an hour, and others in a day.

Most of our users use gmail.

What can we do to fix this?  As ours is a discussion group, timing is
pretty important so that the flow of the conversation isn't interrupted by
people not having read previous messages.

Thank you!

Veronica Morris PhD and Hestia SD (Japanese Chin)
Partnered with a psychiatric service dog since 2005
President of Psychiatric Service Dog Partners
veron...@psych.dog
https://www.psychdogpartners.org
http://www.doctorv.xyz
https://www.youtube.com/+VeronicaMorris
https://www.facebook.com/DrVeronicaMorris
--
Mailman-Users mailing list Mailman-Users@python.org
https://mail.python.org/mailman/listinfo/mailman-users
Mailman FAQ: http://wiki.list.org/x/AgA3
Security Policy: http://wiki.list.org/x/QIA9
Searchable Archives: http://www.mail-archive.com/mailman-users%40python.org/
Unsubscribe: 
https://mail.python.org/mailman/options/mailman-users/archive%40jab.org