Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-21 Thread Stephen J. Turnbull
Brad Knowles writes:

  However, I am starting to wonder if this kind of stuff going away
  is not part of an overall effort to dumb-down OS X so that it can
  be unified with iOS.

Could be, but in that case I would expect that their strategy is to
completely eliminate server support, and try to get MacUsers to use
iCloud to provide all server services.

And they can use all the GPLed code they want in the iCloud, and noone
need ever even know

  I do recall some slips at the WWDC Keynote address where it was
  referred to as iOS X by a couple of people  At least, it does
  make me wonder how something like Mailman could be re-written to
  work effectively on something like iOS.

Mailman would be fine, if they'd allow us to port Python to iOS.  The
problem would be the MTA.

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Matthias Schmidt

Am 20.08.2012 um 12:33 schrieb Brad Knowles:

 On Aug 19, 2012, at 8:11 PM, Lindsay Haisley fmouse-mail...@fmp.com wrote:
 
 There are lots of mailing lists available.  Mailman is only one of them.
 Apple no doubt supports _a_ mailing list, but as Apple Enterprise
 Support says, one can seldom expect support from a proprietary software
 vendor for software which isn't their own.
 
 This has long been a major bone of contention.  We're happy to have them take 
 our software, but if they're going to make modifications to it, they need to 
 share those modifications back with us -- and support their mods.  If they're 
 going to ship a modified version of our software but then not provide those 
 modifications back to us and not support their modifications, and not provide 
 any support for what they have shipped? Well, then that makes them the bad 
 guys -- they don't give us any way to be able to provide support to their 
 customers, and they don't support their customers themselves.  Regretfully, 
 the Server team at Apple is well known for ignoring feedback and input from 
 anyone else, especially anyone else in the company.
 

that's partly also true for postfix. The mods Apple made are undocumented and 
not reported back to the postfix developers. This concerns basically the 
OpenDirectory integration.

Besides that, Apple is not shipping mailman anymore with MoutainLion Server, so 
people are already installing it separately and that's what I would do under 
Lion as well.

What makes me wonder is that the OP has an AppleSupport contract and mailman is 
shipping with Lion, I find that more than strange ...

cheers
Matthias


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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Lindsay Haisley
On Sun, 2012-08-19 at 22:33 -0500, Brad Knowles wrote:
 Regretfully, the Server team at Apple is well known for ignoring
 feedback and input from anyone else, especially anyone else in the
 company.

My guess is that they don't put their top-flight people on either server
development or server support.  Apple isn't know for servers, it's niche
markets being audio recording, graphics editing and consumer desktop and
laptop systems.  I've also observed, with somewhat limited experience,
that Apple doesn't respond to complaints about bugs.  People bitched and
moaned on Apple's user forum about a recent problem with video-induced
kernel panics in Lion (which I also experienced) and Apple never
responded, but the problem was fixed in a subsequent release.

 but if they're going to make modifications to it, they need to share
 those modifications back with us

Doesn't their failure to do so violate the GPL?

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Stephen J. Turnbull
Lindsay Haisley writes:

   but if they're going to make modifications to it, they need to share
   those modifications back with us
  
  Doesn't their failure to do so violate the GPL?

No.  The GPL requires that you grant certain rights to use of your
code to downstream recipients, not that you publish code or give it
back to upstream developers.

It's failure to provide source code to paying customers (even if the
price was zero) that violates the GPL.  If one of us is willing to buy
a server system and demand source code, they either cough up or they
suffer a rerun of the Objective-C embarrassment, and then they either
cough up anyway or they lose the right to distribute Mailman.

Alternatively, if somebody knows somebody with a server system who's
willing to piss off Apple, the first somebody could get the second
somebody to do it.

This has been done in other contexts (the cPanel Mailman patch was
outed at least once by a customer, and maybe Plesk's, too), but the
history with Apple seems to go like this:

1.  Bug bites Mac server system's Mailman.
2.  Victim wastes time talking to Apple.  By the time they realize it
is a waste of time, they're panicking.
3.  Willing to do anything, they come here and are advised to install
Mailman from source as described in our INSTALL file.  (This
advice was especially effective when coming from Chuq. :-)
4.  Victim discovers there's nothing they want from the Apple version,
and by the time they've put out all the other little fires that
sprang up while they were fighting the Mailman fire, they cool off
enough to realize there's nothing to benefit *anybody* in the
Apple version, and it would be best if it just went away, so they
don't bother asking for code. ;-)

Steve
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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Brad Knowles
On Aug 20, 2012, at 9:00 AM, Lindsay Haisley fmouse-mail...@fmp.com wrote:

 My guess is that they don't put their top-flight people on either server
 development or server support.

I believe that they do have high quality people working on the development 
side, I think the issue is more on the support side.  And the fact that they 
don't want to talk to *ANYONE* outside of the server team itself.

 Apple isn't know for servers, it's niche
 markets being audio recording, graphics editing and consumer desktop and
 laptop systems.

The irony is that they've done quite well on the server side, in the SOHO and 
workgroup business market.  Since Snow Leopard, the server version has been 
much cheaper than Windows server solutions, and they don't put any limits on 
how many machines you can use your licensed copy of the software -- which is 
why I always made sure to buy the group or family license (authorized for up to 
five machines), even though I was only using it one two or three machines in 
the house.

Apple's problems have historically been with the Enterprise market, as opposed 
to SOHO and workgroups.

  I've also observed, with somewhat limited experience,
 that Apple doesn't respond to complaints about bugs.  People bitched and
 moaned on Apple's user forum about a recent problem with video-induced
 kernel panics in Lion (which I also experienced) and Apple never
 responded, but the problem was fixed in a subsequent release.

Apple does listen to complaints and usually does respond, in different ways to 
different types of complaints -- also depending on how loudly people are 
complaining and how many of them there are.  Fixing a problem in the next 
release is one way they respond, another way is holding an impromptu press 
conference to explain why Antennagate is much ado about very little.

However, Apple frequently does not respond in the way that most people would 
expect or want them to.  I think a simple acknowledgement that there is a 
problem would go a long ways towards defusing a lot of the issues that have 
happened in the past.

 but if they're going to make modifications to it, they need to share
 those modifications back with us
 
 Doesn't their failure to do so violate the GPL?

In this respect, I believe that they are probably in violation of the spirit of 
the GPL, but perhaps not in the letter of the law.  Which is probably why they 
are so very violently opposed to having any GPL-encumbered code anywhere in the 
company.

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Geoff Shang

On Mon, 20 Aug 2012, Brad Knowles wrote:

I've got a copy of Mountain Lion server (it's only $20), and the code in 
question is Python, so it has to be shipped as source.  So, if we want 
their changes, it's easy enough to get them.


Actually, it doesn't have to be shipped as source.  They could ship just 
the .pyc files.


But this doesn't mean it's not shipped as source.  Anyone with Apple 
Server could confirm this one way or the other.


Geoff.

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Lindsay Haisley
On Mon, 2012-08-20 at 21:39 +0300, Geoff Shang wrote:
 On Mon, 20 Aug 2012, Brad Knowles wrote:
 
  I've got a copy of Mountain Lion server (it's only $20), and the code in 
  question is Python, so it has to be shipped as source.  So, if we want 
  their changes, it's easy enough to get them.
 
 Actually, it doesn't have to be shipped as source.  They could ship just 
 the .pyc files.

The GPL only requires that the source be made available, yes?  So
functionally the .pyc files would be adequate for all but a few files
such as Defaults.py, with the full .py source withheld pending a
specific request for it, as prescribed by the GPL.  Doing this would
minimize redundancy and would make sense, from the point of view of a
proprietary software vendor such as Apple.

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Stephen J. Turnbull
Brad Knowles writes:

   Doesn't their failure to do so violate the GPL?
  
  In this respect, I believe that they are probably in violation of
  the spirit of the GPL, but perhaps not in the letter of the law.

RMS is adamantly opposed to that interpretation of the spirit of the
GPL, and has said so on many occasions.  Usually in the context of
refusing to certify a license as a free software license because it
contains some kind of give-back clause.  Free software licenses are
allowed to contain only give-forward clauses.

  Which is probably why they are so very violently opposed to having
  any GPL-encumbered code anywhere in the company.

GCC?  gdb?  binutils?  Make?  CUPS?  Mailman?  And that's just the
applications I know of in the Mac OS X distribution itself; I'm sure
there are plenty of developers who use Emacs and other GNU tools in
preference to the Mac-supplied tools at Apple.

That said, yes, Apple clearly avoids the GPL.  I think it's at least
in part a reaction to the Objective-C fiasco, but mostly a pragmatic
balance between the cost and quality benefits of using a lot of open
source and Apple's general strategy of exploiting intellectual
property in creative ways to make profits.  Including other folks' IP
(iTunes, for example, would be a much smaller deal if Napster hadn't
been crushed).

Steve
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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Mark Sapiro
David Dodell wrote:

(1) First issue is cosmetic.At the bottom of each administrative page, 
mailman does not display the icons which I see on ever other mailman website 
... basically the mailman / python logos.   Not a real big deal, besides the 
cosmetic irk.   I've checked the docs, found the path in the config file, and 
sure enough the images are there in the path, but they still do not display.   
Ideas?


Look in mm_cfg.py and Defaults.py for the definition of IMAGE_LOGOS.
Our default setting is

IMAGE_LOGOS = '/icons/'

which says the logo images should be displayed and will be found at
URLs like http://url_host/icons/logo_file. If there is something
like

IMAGE_LOGOS = 0

in mm_cfg.py, this is what says don't use the logos.

Look at the source of the page to see if there is an img tag for each
logo. If not, IMAGE_LOGOS has a False value. If so, you can adjust
IMAGE_LOGOS to generate a correct src= URL, or just make sure the
files are copied to the web server's /icons/ directory.

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Brad Knowles
On Aug 20, 2012, at 9:03 PM, Stephen J. Turnbull step...@xemacs.org wrote:

 Which is probably why they are so very violently opposed to having
 any GPL-encumbered code anywhere in the company.
 
 GCC?  gdb?  binutils?  Make?  CUPS?  Mailman?  And that's just the
 applications I know of in the Mac OS X distribution itself; I'm sure
 there are plenty of developers who use Emacs and other GNU tools in
 preference to the Mac-supplied tools at Apple.

Gcc  gdb are gone -- replaced by llvm.  I believe that CUPS is also gone, but 
I may be wrong.

And if another commenter on this thread is correct (I have not yet checked the 
Mountain Lion Server image that I have), then Mailman is also gone.

And I can most definitely confirm that Apple is actively eliminating any use of 
GPL-based technologies or tools within the company.


They even eliminated X out-of-the-box, although you can still download it from 
an alternative site.  Of course, you could claim that was a disk space issue, 
but then they're no longer shipping the OS on physical media.

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Stephen J. Turnbull
Brad Knowles writes:

  More importantly, it would be much less difficult for us to support
  that part of the community, which would help reduce the support
  burden that Apple has to maintain.

C'mon, Brad, it's *annoying* to have to support that part of the
community, but it's never been difficult.  Install Mailman from
source, OK?

  With Xcode switching from llvm from gcc for the backend, and the
  way that llvm is continuing to be developed in partnership, maybe
  we can convince them to take a similar approach to Mailman and
  other open source software?

llvm is a key component of their strategy for Mac OS X developer
support as far as I can see.  They did the same with CUPS for users.
But I don't think Mailman is a big part of their overall strategy.
They just considered it a cool thing to put in their distribution.

   (This advice was especially effective when coming from Chuq. :-)
  
  Yes, well -- he had the advantage that not only was he an Apple
  employee, he was also running lists.apple.com, and used Mailman to
  do it.

Well, the real point is that as somebody running some of the biggest
most active lists in the world, he didn't use Apple's version -- he
used and advocated stock Mailman.  And he didn't have a lot nice to
say about Apple server support, either.

  That sequence of events doesn't serve anyone well -- not the
  customer, nor Apple, nor our community.  We can do better.

*We* can.  Apple won't.

Now, if somebody here can channel Steve Jobs and get direct access to
the top execs at Apple, maybe they could force the server people to
turn over maintenance to us.  But the server division would surely
fight that with fire.

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Stephen J. Turnbull
Brad Knowles writes:
  On Aug 20, 2012, at 9:03 PM, Stephen J. Turnbull step...@xemacs.org wrote:
  
   Which is probably why they are so very violently opposed to having
   any GPL-encumbered code anywhere in the company.
   
   GCC?  gdb?  binutils?  Make?  CUPS?  Mailman?
  
  Gcc  gdb are gone -- replaced by llvm.

Sure, and I can see why they'd want to do that.  My point is simply
that Apple is pragmatic about it.  Sure, they want permissive licenses
if they can get them, and I think the FLOSS world is heading in that
direction.  I'm not surprised they take advantage of the trend.

  They even eliminated X out-of-the-box,

X11 is still a mess, and their development philosophy still sucks for
users and 3rd-party developers.  If I can use the Mac GUI, I do.
Again, de-supporting X is arguably a pragmatic decision.
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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-20 Thread Brad Knowles
On Aug 20, 2012, at 10:56 PM, Stephen J. Turnbull step...@xemacs.org wrote:

 More importantly, it would be much less difficult for us to support
 that part of the community, which would help reduce the support
 burden that Apple has to maintain.
 
 C'mon, Brad, it's *annoying* to have to support that part of the
 community, but it's never been difficult.  Install Mailman from
 source, OK?

That's not difficult for the likes of you or me, but I can guarantee you that 
doing something like installing Mailman from source is very difficult for the 
average OS X admin.

If Apple did their part, then we could do our part to make the upgrade process 
relatively simple and painless, even by OS X standards -- i.e., drag-n-drop and 
you're done.

 llvm is a key component of their strategy for Mac OS X developer
 support as far as I can see.  They did the same with CUPS for users.
 But I don't think Mailman is a big part of their overall strategy.
 They just considered it a cool thing to put in their distribution.

I think Mailman was a bigger part of their overall strategy prior to Mountain 
Lion, but if the reports are to be believed then they eliminated the install of 
Mailman at the same time as they eliminated the ability to easily run a web 
server based on the apache2 code that is still installed.

Sure, if you find the right articles on the right MacFanatic websites, you can 
be lead to a PrefPane that you can add to your system that will allow you to 
re-enable apache2, but that doesn't change the fact that apache is disabled by 
default and there is no standard OS-provided way to turn it back on.

Been there, already done that.


I think Apple is in the process of removing a lot of stuff from the Server 
component.  As to what motivation you want to ascribe those actions to, well 
that's your choice.

 Yes, well -- he had the advantage that not only was he an Apple
 employee, he was also running lists.apple.com, and used Mailman to
 do it.
 
 Well, the real point is that as somebody running some of the biggest
 most active lists in the world, he didn't use Apple's version -- he
 used and advocated stock Mailman.  And he didn't have a lot nice to
 say about Apple server support, either.

My point was more about the fact that he said the things he did, but 
specifically as the guy who was running lists.apple.com.

No other person who works (or worked) at Apple and said the same sorts of 
things would be likely to carry the same kind of weight.  And no one outside of 
Apple would be able to say the same kinds of things and have them carry the 
same kind of weight with people who are using OS X Server.

The key is not just what he was saying, which I was taking as granted.  The key 
is that he was saying those things as a person uniquely positioned to be able 
to say them and have them carry weight with the particular user community in 
question.

 *We* can.  Apple won't.

As I said, we can do better.

 Now, if somebody here can channel Steve Jobs and get direct access to
 the top execs at Apple, maybe they could force the server people to
 turn over maintenance to us.  But the server division would surely
 fight that with fire.

At their worst, they would not have fought the effort with fire.  They would 
have simply ignored it, and it would never have happened.


However, I am starting to wonder if this kind of stuff going away is not part 
of an overall effort to dumb-down OS X so that it can be unified with iOS.

I do recall some slips at the WWDC Keynote address where it was referred to as 
iOS X by a couple of people  At least, it does make me wonder how 
something like Mailman could be re-written to work effectively on something 
like iOS.

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-19 Thread Matthias Schmidt

Am 13.08.2012 um 00:25 schrieb David Dodell:

 This list is my last hope on getting my problems fixed.
 
 I am running OSX Lion  (not Mountain Lion). Mailman was part of the 
 default installation.
 
 I have two issues which I have gotten absolutely no help from Apple 
 Enterprise Support ... basic answer, we don't support open source software 
 and couldn't answer me on why they installed / advertised mailing lists but 
 don't support it ... but I regress.
 
 
 (1) First issue is cosmetic.At the bottom of each administrative page, 
 mailman does not display the icons which I see on ever other mailman website 
 ... basically the mailman / python logos.   Not a real big deal, besides the 
 cosmetic irk.   I've checked the docs, found the path in the config file, and 
 sure enough the images are there in the path, but they still do not display.  
  Ideas?

where is apache looking for the icons.
I think I read on the OS X Server List that the icons are on a different place 
than they should be.

 
 
 (2) Second issue is more serious.I can't get list moderation to work.
 A message comes in to be moderator, I get email notification of this.   
 However, if I login to the administrator page, pending moderator requests, 
 if I try to approve, reject, or any other command on that page, NOTHING 
 happens ... the message keeps appearing, no action is taken etc.

anything in the logs (apache, mailman ...)?

 
 
 I've repaired all permissions, but besides that, lost on what to try next.

did you try your own install of mailman as it was suggested on the os x server 
list?


cheers
Matthias

 

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-19 Thread Matthias Schmidt

Am 20.08.2012 um 01:00 schrieb David Dodell:

 where is apache looking for the icons.
 I think I read on the OS X Server List that the icons are on a different 
 place than they should be.
 
 
 This problem has been fixed.   Strangely enough, found where apache was 
 looking for the icons, put them in that directory ... everything started 
 working.Even redid the icons to reflect the new Mailman logo.No 
 problems for several days, yesterday, it resorted to the original logos, 
 which aren't even in that location anymore.   Very strange.
 
 (2) Second issue is more serious.I can't get list moderation to work.   
  A message comes in to be moderator, I get email notification of this.   
 However, if I login to the administrator page, pending moderator 
 requests, if I try to approve, reject, or any other command on that page, 
 NOTHING happens ... the message keeps appearing, no action is taken etc.
 
 anything in the logs (apache, mailman ...)?
 
 
 
 Stupid question ... where is the mailman log so I can look.

I'd look here:
/private/var/mailman/logs

 
 did you try your own install of mailman as it was suggested on the os x 
 server list?
 
 
 Not yet ... everything else is working very smoothly, and installing mailman 
 I'm afraid is above my abilities.I will have to seek outside help.
 

it's not that difficult  I'd could help you.

cheers
Matthias


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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-19 Thread Lindsay Haisley
On Sun, 2012-08-19 at 12:22 +0900, Matthias Schmidt wrote:
 Am 13.08.2012 um 00:25 schrieb David Dodell:
 
  This list is my last hope on getting my problems fixed.
  
  I am running OSX Lion  (not Mountain Lion). Mailman was part of
  the default installation.
  
  I have two issues which I have gotten absolutely no help from Apple
  Enterprise Support ... basic answer, we don't support open source 
  software and couldn't answer me on why they installed / advertised 
  mailing lists but don't support it ... but I regress.

There are lots of mailing lists available.  Mailman is only one of them.
Apple no doubt supports _a_ mailing list, but as Apple Enterprise
Support says, one can seldom expect support from a proprietary software
vendor for software which isn't their own.

  (1) First issue is cosmetic.At the bottom of each administrative
  page, mailman does not display the icons which I see on ever other 
  mailman website ... basically the mailman / python logos.   Not a 
  real big deal, besides the cosmetic irk.   I've checked the docs, 
  found the path in the config file, and sure enough the images are  
  there in the path, but they still do not display.   Ideas?
 
 where is apache looking for the icons.
 I think I read on the OS X Server List that the icons are on a
 different place than they should be.

Look in your apache error log.  If a page is trying to display a
graphic, another page, or any file that's linked from a served page, and
apache can't find it, it'll log the error.

  (2) Second issue is more serious.I can't get list moderation to
  work.A message comes in to be moderator, I get email
 notification of this.   However, if I login to the administrator
 page, pending moderator requests, if I try to approve, reject, or
 any other command on that page, NOTHING happens ... the message keeps
 appearing, no action is taken etc.
 
 anything in the logs (apache, mailman ...)?

The vast majority of problems on any Unix type system leave footprints
in logs at a system level.  These are definitely your first recourse in
any investigation.  Logs in Unix-type OSes (OS X, Linux, BSD, etc.) are
almost invariably in /var/log, and are one of the things I really love
about Unix-flavor systems :)

  
  I've repaired all permissions, but besides that, lost on what to try
  next.
 
 did you try your own install of mailman as it was suggested on the os
 x server list?

I've very frequently had the best luck installing Mailman (and other
software packages) from a tarball and _slavishly_ following the install
directions.  My policy on such installs out of the chute is: do not
deviate, do not pass Go, do not collect even a singly byte of what you
perceive as slack!  If the install screws up and some part of it won't
work, you have a clear path back from which others on forums such as
this one can follow your tracks, plus if there's a genuine bug, you can
report it as same without concern that it might be the result of some
step you skipped, or added, or some non-standard procedure that you
followed.  If one does a totally politically correct install, and still
has problems, then it's time for some sleuthing and experimentation.

-- 
Lindsay Haisley   | Never expect the people who caused a problem
FMP Computer Services |  to solve it. - Albert Einstein
512-259-1190  |
http://www.fmp.com|

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Re: [Mailman-Users] Mailman Problems under OSX Lion

2012-08-19 Thread Brad Knowles
On Aug 19, 2012, at 8:11 PM, Lindsay Haisley fmouse-mail...@fmp.com wrote:

 There are lots of mailing lists available.  Mailman is only one of them.
 Apple no doubt supports _a_ mailing list, but as Apple Enterprise
 Support says, one can seldom expect support from a proprietary software
 vendor for software which isn't their own.

This has long been a major bone of contention.  We're happy to have them take 
our software, but if they're going to make modifications to it, they need to 
share those modifications back with us -- and support their mods.  If they're 
going to ship a modified version of our software but then not provide those 
modifications back to us and not support their modifications, and not provide 
any support for what they have shipped? Well, then that makes them the bad guys 
-- they don't give us any way to be able to provide support to their customers, 
and they don't support their customers themselves.  Regretfully, the Server 
team at Apple is well known for ignoring feedback and input from anyone else, 
especially anyone else in the company.

But as I said, this is an old bone of contention.

--
Brad Knowles b...@shub-internet.org
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[Mailman-Users] Mailman Problems under OSX Lion

2012-08-18 Thread David Dodell
This list is my last hope on getting my problems fixed.

I am running OSX Lion  (not Mountain Lion). Mailman was part of the default 
installation.

I have two issues which I have gotten absolutely no help from Apple Enterprise 
Support ... basic answer, we don't support open source software and couldn't 
answer me on why they installed / advertised mailing lists but don't support it 
... but I regress.


(1) First issue is cosmetic.At the bottom of each administrative page, 
mailman does not display the icons which I see on ever other mailman website 
... basically the mailman / python logos.   Not a real big deal, besides the 
cosmetic irk.   I've checked the docs, found the path in the config file, and 
sure enough the images are there in the path, but they still do not display.   
Ideas?


(2) Second issue is more serious.I can't get list moderation to work.A 
message comes in to be moderator, I get email notification of this.   However, 
if I login to the administrator page, pending moderator requests, if I try to 
approve, reject, or any other command on that page, NOTHING happens ... the 
message keeps appearing, no action is taken etc.


I've repaired all permissions, but besides that, lost on what to try next.

Would appreciate any insight.

Thank you.

David Dodell
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