Re: [Mailman-Users] Question about rejection messages.

2014-07-02 Thread Robert Heller
At Tue, 01 Jul 2014 20:34:15 -0700 Mark Sapiro m...@msapiro.net wrote:

 
 On 07/01/2014 07:12 PM, Stephen J. Turnbull wrote:
  Mark Sapiro writes:
  
At 05:00 local time this morning my Mailman installation sent password
reminders to 65 comcast.net addresses. Of these, exactly 1 bounced with

550 5.1.1 u...@comcast.net Account not available (in reply to RCPT TO
command)
  
  OK, so we know Comcast will admit that a user doesn't exist.  Is this
  a personalized list?  Maybe Comcast does something different with a
  multiple recipient RCPT TO that contains multiple invalid users?
 
 
 These and the OP's were all password reminders which are all
 'personalized' and sent to a single RCPT TO
 
 
  Also, note that this message, presumably a quote from comcast.net up
  to the open paren, includes an extended status code whereas the OP's
  error did not.  I wonder if his MTA was actually talking to
  comcast.net?  Maybe somebody gave him a comcast.com address by
  mistake or something like that?
 
 
 Good observation.

All three of the comcast bounces were @cable.comcast.com addresses.  Other 
comcast address (all @comcast.net) went through fine.  The @cable.comcast.com 
were working for sometime.  The list in question has had extreemly low volume 
recently, and was never a really high volume list.

 

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Re: [Mailman-Users] Question about rejection messages.

2014-07-02 Thread Stephen J. Turnbull
Robert Heller writes:

  All three of the comcast bounces were @cable.comcast.com addresses.
  Other comcast address (all @comcast.net) went through fine.  The
  @cable.comcast.com were working for sometime.

Well, comcast.net is participating in DMARC, while neither comcast.com
not cable.comcast.com are.  I suspect that they've decommissioned
those domains for incoming mail completely, and so assume that any
mail going to such addresses is spam based on old lists.

Steve
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[Mailman-Users] Question about rejection messages.

2014-07-01 Thread Robert Heller
I am the site admin of a server that hosts a bunch of Mailman lists and on the 
1st of the month Mailman sends out its monthly reminder messages.  Some of 
these messages are bouncing.  Some are *obviously* for people who have changed 
E-Mail providers (the bunces say 'User Unknown' or 'Mailbox full').  But some 
have 'odd' rejection reasons and I wonder what it really going on.

Comcast is bouncing with the message:
reason: 554 Transaction Failed Spam Message not queued.

Is this Comcast's way of 'hiding' the fact that the E-Mail address is no 
longer valid? That is, does Comcast consider E-Mail to unknown users spam?


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[Mailman-Users] Question about rejection messages.

2014-07-01 Thread Stephen J. Turnbull
Robert Heller writes:

  Comcast is bouncing with the message:
  reason: 554 Transaction Failed Spam Message not queued.
  
  Is this Comcast's way of 'hiding' the fact that the E-Mail address
  is no longer valid? That is, does Comcast consider E-Mail to
  unknown users spam?

How would anybody except a Comcast postmaster know?  If they're doing
something that antisocial, would they admit it publicly?  To diagnose,
I suggest investigating questions like the following:

  - Are other Comcast addresses being accepted for delivery?
  - Is it concentrated on a particular list (vs. there is a subset of
addresses being bounced that way for all lists)?
  - Are any of them members you recognize as being recently active?
  - Are any Comcast addresses bouncing as non-existent?  (Note that
RFC 5321 itself gives no valid recipients as a reason for a 554
status return, vs. 550, which is a generic I can't/won't do that
status.)

If you have strong evidence that it's true (the answers are yes, no,
no, and no), my suggestion is to post to your lists explaining the
situation and your conclusion that such failures mean a non-existent
subscriber, and that to protect your lists from being put on a Comcast
known spammer list, you are disabling/unsubscribing all such addresses
immediately.  Direct those suffering from collateral damage to talk to
their ISP about mending its evil ways (after reinstating them, of
course).


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Re: [Mailman-Users] Question about rejection messages.

2014-07-01 Thread Barry S. Finkel

On 7/1/2014 6:50 AM, Robert Heller wrote:

I am the site admin of a server that hosts a bunch of Mailman lists and on the
1st of the month Mailman sends out its monthly reminder messages.  Some of
these messages are bouncing.  Some are *obviously* for people who have changed
E-Mail providers (the bunces say 'User Unknown' or 'Mailbox full').  But some
have 'odd' rejection reasons and I wonder what it really going on.

Comcast is bouncing with the message:
 reason: 554 Transaction Failed Spam Message not queued.

Is this Comcast's way of 'hiding' the fact that the E-Mail address is no
longer valid? That is, does Comcast consider E-Mail to unknown users spam?





My interpretation of the message is this - Comcast, for some unstated
reason, thinks that this mail is spam, so it is not going to accept
the message.  Without seeing the exact mail that was being sent,
I cannot tell what Comcast might have thought objectionable.

--Barry Finkel
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Re: [Mailman-Users] Question about rejection messages.

2014-07-01 Thread Larry Finch

On Jul 1, 2014, at 11:42 AM, Barry S. Finkel bsfin...@att.net wrote:

 On 7/1/2014 6:50 AM, Robert Heller wrote:
 I am the site admin of a server that hosts a bunch of Mailman lists and on 
 the
 1st of the month Mailman sends out its monthly reminder messages.  Some of
 these messages are bouncing.  Some are *obviously* for people who have 
 changed
 E-Mail providers (the bunces say 'User Unknown' or 'Mailbox full').  But some
 have 'odd' rejection reasons and I wonder what it really going on.
 
 Comcast is bouncing with the message:
 reason: 554 Transaction Failed Spam Message not queued.
 
 Is this Comcast's way of 'hiding' the fact that the E-Mail address is no
 longer valid? That is, does Comcast consider E-Mail to unknown users spam?
 
 
 

Comcast* will reject all list mail from a Yahoo or AOL member post based on 
those ISP’s DMARC p=reject policy. In other words, they honor the p=reject. 
Could this be your issue?

best regards,
Larry

*So will many other ISPs: SBC Global, ATT, Rogers, Earthlink, etc.

--
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finc...@portadmiral.org



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Re: [Mailman-Users] Question about rejection messages.

2014-07-01 Thread Robert Heller
At Tue, 01 Jul 2014 10:42:13 -0500 Barry S. Finkel bsfin...@att.net wrote:

 
 On 7/1/2014 6:50 AM, Robert Heller wrote:
  I am the site admin of a server that hosts a bunch of Mailman lists and on 
  the
  1st of the month Mailman sends out its monthly reminder messages.  Some of
  these messages are bouncing.  Some are *obviously* for people who have 
  changed
  E-Mail providers (the bunces say 'User Unknown' or 'Mailbox full').  But 
  some
  have 'odd' rejection reasons and I wonder what it really going on.
 
  Comcast is bouncing with the message:
   reason: 554 Transaction Failed Spam Message not queued.
 
  Is this Comcast's way of 'hiding' the fact that the E-Mail address is no
  longer valid? That is, does Comcast consider E-Mail to unknown users spam?
 
 
 
 
 My interpretation of the message is this - Comcast, for some unstated
 reason, thinks that this mail is spam, so it is not going to accept
 the message.  Without seeing the exact mail that was being sent,
 I cannot tell what Comcast might have thought objectionable.

It was the monthly Mailman reminder message.

 
 --Barry Finkel
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Re: [Mailman-Users] Question about rejection messages.

2014-07-01 Thread Robert Heller
At Tue, 1 Jul 2014 12:16:44 -0400 Larry Finch finc...@portadmiral.org wrote:

 
 
 On Jul 1, 2014, at 11:42 AM, Barry S. Finkel bsfin...@att.net wrote:
 
  On 7/1/2014 6:50 AM, Robert Heller wrote:
  I am the site admin of a server that hosts a bunch of Mailman lists and on 
  the
  1st of the month Mailman sends out its monthly reminder messages.  Some of
  these messages are bouncing.  Some are *obviously* for people who have 
  changed
  E-Mail providers (the bunces say 'User Unknown' or 'Mailbox full').  But 
  some
  have 'odd' rejection reasons and I wonder what it really going on.
  
  Comcast is bouncing with the message:
  reason: 554 Transaction Failed Spam Message not queued.
  
  Is this Comcast's way of 'hiding' the fact that the E-Mail address is no
  longer valid? That is, does Comcast consider E-Mail to unknown users spam?
  
  
  
 
 Comcast* will reject all list mail from a Yahoo or AOL member post based on
 those ISP´s DMARC p=reject policy. In other words, they honor the p=reject.
 Could this be your issue?

No. As I stated above, it was a Mailman monthly reminder message. 

 
 best regards,
 Larry
 
 *So will many other ISPs: SBC Global, ATT, Rogers, Earthlink, etc.
 
 --
 Larry Finch
 finc...@portadmiral.org
 
 
 
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 Unsubscribe: 
 https://mail.python.org/mailman/options/mailman-users/heller%40deepsoft.com
 
   
 

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Re: [Mailman-Users] Question about rejection messages.

2014-07-01 Thread Peter Shute
Do you know if any of the reminders to Comcast addresses are getting through?

Peter Shute

 -Original Message-
 From: Mailman-Users 
 [mailto:mailman-users-bounces+pshute=nuw.org...@python.org] 
 On Behalf Of Robert Heller
 Sent: Tuesday, 1 July 2014 9:50 PM
 To: Mailman Users
 Subject: [Mailman-Users] Question about rejection messages.
 
 I am the site admin of a server that hosts a bunch of Mailman 
 lists and on the 1st of the month Mailman sends out its 
 monthly reminder messages.  Some of these messages are 
 bouncing.  Some are *obviously* for people who have changed 
 E-Mail providers (the bunces say 'User Unknown' or 'Mailbox 
 full').  But some have 'odd' rejection reasons and I wonder 
 what it really going on.
 
 Comcast is bouncing with the message:
 reason: 554 Transaction Failed Spam Message not queued.
 
 Is this Comcast's way of 'hiding' the fact that the E-Mail 
 address is no longer valid? That is, does Comcast consider 
 E-Mail to unknown users spam?
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Re: [Mailman-Users] Question about rejection messages.

2014-07-01 Thread Mark Sapiro
On 07/01/2014 03:07 PM, Peter Shute wrote:
 Do you know if any of the reminders to Comcast addresses are getting through?


At 05:00 local time this morning my Mailman installation sent password
reminders to 65 comcast.net addresses. Of these, exactly 1 bounced with

550 5.1.1 u...@comcast.net Account not available (in reply to RCPT TO
command)

and this was for a known bad address that's been bouncing password
reminders for at least two months prior to today.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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Re: [Mailman-Users] Question about rejection messages.

2014-07-01 Thread Stephen J. Turnbull
Mark Sapiro writes:

  At 05:00 local time this morning my Mailman installation sent password
  reminders to 65 comcast.net addresses. Of these, exactly 1 bounced with
  
  550 5.1.1 u...@comcast.net Account not available (in reply to RCPT TO
  command)

OK, so we know Comcast will admit that a user doesn't exist.  Is this
a personalized list?  Maybe Comcast does something different with a
multiple recipient RCPT TO that contains multiple invalid users?

Also, note that this message, presumably a quote from comcast.net up
to the open paren, includes an extended status code whereas the OP's
error did not.  I wonder if his MTA was actually talking to
comcast.net?  Maybe somebody gave him a comcast.com address by
mistake or something like that?

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Re: [Mailman-Users] Question about rejection messages.

2014-07-01 Thread Mark Sapiro
On 07/01/2014 07:12 PM, Stephen J. Turnbull wrote:
 Mark Sapiro writes:
 
   At 05:00 local time this morning my Mailman installation sent password
   reminders to 65 comcast.net addresses. Of these, exactly 1 bounced with
   
   550 5.1.1 u...@comcast.net Account not available (in reply to RCPT TO
   command)
 
 OK, so we know Comcast will admit that a user doesn't exist.  Is this
 a personalized list?  Maybe Comcast does something different with a
 multiple recipient RCPT TO that contains multiple invalid users?


These and the OP's were all password reminders which are all
'personalized' and sent to a single RCPT TO


 Also, note that this message, presumably a quote from comcast.net up
 to the open paren, includes an extended status code whereas the OP's
 error did not.  I wonder if his MTA was actually talking to
 comcast.net?  Maybe somebody gave him a comcast.com address by
 mistake or something like that?


Good observation.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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