[Mailman-Users] Some Subscribers Receiving 2 Copies of Each Message

2006-06-12 Thread David Andrews
I run a Sun Cobalt RAQ 550 with about 90 Mailman lists on it, each of 
which generally has between 100 and 300 subscribers.

Occasionally, I get a subscriber who says that they are receiving two 
copies of each and every message posted to a given list.  It even 
happened to me for a while, on one small not very active list.

Currently I am working with a user, who is technically reliable, he 
is only subscribed to one list from one address, and has never been 
subscribed to any other of our lists.  He receives two copies of each 
message to the list he is subscribed too, and since it runs about 150 
messages a day, he is getting annoyed.  Others on the list do not 
have this problem, but he forwarded two copies of a message to me, so 
I know it is true for him.  The messages looked identical to me.

Any ideas?

Thanks in advance.

Dave



David Andrews and white cane Harry.


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Re: [Mailman-Users] Some Subscribers Receiving 2 Copies of Each Message

2006-06-12 Thread Patrick Bogen
On 6/12/06, David Andrews [EMAIL PROTECTED] wrote:
 subscribed to any other of our lists.  He receives two copies of each
 message to the list he is subscribed too, and since it runs about 150
 messages a day, he is getting annoyed.  Others on the list do not
 have this problem, but he forwarded two copies of a message to me, so
 I know it is true for him.  The messages looked identical to me.

 Any ideas?


In the past, these symptoms have been caused by having client-side
filtering rules that inadvertantly duplicate the message. Could this
be the problem in your case?

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Re: [Mailman-Users] Some Subscribers Receiving 2 Copies of Each Message

2006-06-12 Thread John W. Baxter
On 6/12/06 10:57 AM, David Andrews [EMAIL PROTECTED] wrote:

 Others on the list do not
 have this problem, but he forwarded two copies of a message to me, so
 I know it is true for him.  The messages looked identical to me.

Start by examining the Received: headers on the two copies of a duplicated
message.  The point where they diverge, reading bottom up, (if they do) is
the point at which the duplication happens.  If they don't diverge at all,
then the problem happens after the last recorded Received: header, meaning
as the messages go into his mailbox or after he retrieves them.

  --John


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Re: [Mailman-Users] Some Subscribers Receiving 2 Copies of Each Message

2006-06-12 Thread Chad Leigh -- Shire.Net LLC

On Jun 12, 2006, at 11:57 AM, David Andrews wrote:

 I run a Sun Cobalt RAQ 550 with about 90 Mailman lists on it, each of
 which generally has between 100 and 300 subscribers.

 Occasionally, I get a subscriber who says that they are receiving two
 copies of each and every message posted to a given list.  It even
 happened to me for a while, on one small not very active list.

 Currently I am working with a user, who is technically reliable, he
 is only subscribed to one list from one address, and has never been
 subscribed to any other of our lists.  He receives two copies of each
 message to the list he is subscribed too, and since it runs about 150
 messages a day, he is getting annoyed.  Others on the list do not
 have this problem, but he forwarded two copies of a message to me, so
 I know it is true for him.  The messages looked identical to me.

Compare the headers.  Check your MTA outgoing logs and match message  
id(s) to the instances in the log.  You should be able to tell if  
your end is sending it out more than once, most likely, or if his end  
is duplicating it (perhaps bad spam filtering?).

Chad


---
Chad Leigh -- Shire.Net LLC
Your Web App and Email hosting provider
chad at shire.net



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